Note fondée sur 860 évaluations vérifiées
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 14 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2019 par Jala M. Operations Supervisor, Gestion de l’hôtel
Good afternoon, Thank you for choosing to stay at the Courtyard Cleveland Beachwood. We appreciate you taking the time to provide your feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality and comfort to our guests is our number one priority and we are apologize that we fell short. We hope to serve you again whenever your travels bring you back to Beachwood!
par un voyageur vérifié
Publié le 3 avr. 2024
Good handicapped.acessaible as.long.as u dont need a walk in shower
par un voyageur vérifié
Publié le 25 mars 2024
The hotel was fantastic, but the “onsite electric car charging” is a 20 minute walk away.
par un voyageur vérifié
Publié le 27 févr. 2024
The black guy with the glasses during the nightshift was very informative and helpful! He even helped us save some money !!
Thank you !
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you for your feedback. It means a lot to us , here at Courtyard by Marriott Beachwood, to know that our guests had a pleasant stay. We are looking forward to accommodate you soon. Have a nice day!
par un voyageur vérifié
Publié le 25 févr. 2024
Stayed 3 nights and never once did they come and clean the room . Called for housekeeping I was told they were understaffed and to be patient. Saturday asked for my room to be cleaned and was told I was on the list .
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you very much for your feedback. We apologize for this issue. We already addressed it to the Housekeeping Department. We wish you a nice day!
par un voyageur vérifié de Fort Wayne
Publié le 25 févr. 2024
Room was very clean bed was comfortable
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you for your feedback. It means a lot to us , here at Courtyard by Marriott Beachwood, to know that our guests had a pleasant stay. We are looking forward to accommodate you soon. Have a nice day!
par un voyageur vérifié
Publié le 12 févr. 2024
The hotel was nice, the staff was very welcoming. Very uncomfortable pillows however.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you for your feedback. It means a lot to us , here at Courtyard by Marriott Beachwood, to know that our guests had a pleasant stay. We apologize for the pillow inconvenience. We are looking forward to accommodate you soon. Have a nice day!
par un voyageur vérifié
Publié le 9 févr. 2024
Good stay. Friendly staff
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you for your feedback. It means a lot to us , here at Courtyard by Marriott Beachwood, to know that our guests had a pleasant stay. We are looking forward to accommodate you soon. Have a nice day!
par un voyageur vérifié
Publié le 2 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Gaby, Gestion de l’hôtel
Thank you very much for your feedback. We are happy that you had a pleasant stay ,here at Courtyard by Marriott Beachwood. Have a nice day!
par un voyageur vérifié
Publié le 1 févr. 2024
Nice stay only negative is there are limited food options nearby.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Gaby, Gestion de l’hôtel
Thank you for your feedback. It means a lot to us , here at Courtyard by Marriott Beachwood, to know that our guests had a pleasant stay. We apologize for the limited food options nearby. We are looking forward to accommodate you soon. Have a nice day!
