Standard Room, 2 Queen Beds, Non Smoking (Dog-Friendly)

Reviews of Quality Inn Bay City TX

2.5 out of 5
Quality Inn Bay City TX
920 Avenue F, Bay City, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 311 reviews" "
Rating 8 - Good. 96 out of 311 reviews" "
Rating 6 - Okay. 41 out of 311 reviews" "
Rating 4 - Poor. 14 out of 311 reviews" "
Rating 2 - Terrible. 17 out of 311 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 9, 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Lawrnecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 7, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Lawrnecia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 24, 2024
Dear Guest,Seeing such a fantastic rating warms our hearts. We sincerely thank you for sharing your experience. We look forward to welcoming you back when you're in the area again!

10/10 Excellent

Joe

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in person was very helpful.
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 16, 2023
Hi Joe,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Sharon

Stayed 1 night in Nov 2023
Response from Sophia CSR on Dec 7, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Ron, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, staff was great
Stayed 2 nights in Oct 2023
Response from Sophia CSR on Oct 23, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Poor

Kaleb

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 23, 2023
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelmed
I was impressed about the condition of the property, rooms and property. Price was great! I was however underwhelmed later as I realized they charged extra for each small dog we have. I wish I had been told of this policy/charge ahead of time. Also, the breakfast was bare minimum and only yogurt, coffee and waffles. Sorry, probably won’t stay here again.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 21, 2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Beatriz

Stayed 4 nights in Sep 2023
Response from Sophia CSR on Oct 17, 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 26, 2023
Hi Anna,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Englantina

Stayed 1 night in Aug 2023
Response from Sophia CSR on Sep 11, 2023
Dear Guest,Sad to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
For the price and purpose, good. Affordable to sleep overnight. The staff was very kind. The breakfast was a waffle, muffins, and juice.
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 19, 2023
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the room was very nice and roomy. We really like super8 my hubby is vegan he really likes the frig and microwave to cook vegan food.. nice people very friendly
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 12, 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 11, 2023
Hi Anna,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sophia CSR on Aug 8, 2023
Hi David,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Johnnie

Disliked: Cleanliness, property conditions & facilities
This is in a bad area and the property is a lot dirtier than shown online
Stayed 1 night in Jul 2023
Response from Sophia CSR on Jul 24, 2023
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Selim

Stayed 5 nights in Jul 2023
Response from Sophia CSR on Jul 24, 2023
Hi Selim,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Johanna

Stayed 2 nights in Jul 2023
Response from Sophia CSR on Jul 18, 2023
Hi Johanna,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

kerri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The gal at the front desk was AMAZING!! Many thanks to her. We felt acknowledged as guests, that our safety mattered, and that we deserved to have a nice stay at the motel. Thank you!
Stayed 1 night in Jul 2023
Response from Sophia CSR on Jul 11, 2023
Dear Guest,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

10/10 Excellent

DENISSE

Travelled with partner
Liked: Cleanliness, staff & service
Great staff and it felt cozy being at the hotel.
Stayed 2 nights in Jul 2023
Response from Sophia CSR on Jul 10, 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good staff
Stayed 1 night in Jul 2023
Response from Sophia CSR on Jul 8, 2023
Hi James,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Melanie

Stayed 4 nights in Jul 2023
Response from Sophia CSR on Jul 10, 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, room comfort
Worth the price.
The hotel is being upgraded as much as it’s feasible. The rooms are big, it’s centrally located, plenty of parking, and the allow pets. It’s fine and may get a little better.
Stayed 2 nights in Jul 2023
Response from Sophia CSR on Jul 7, 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Sophia CSR on Jul 5, 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Sophia CSR on Jul 3, 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sophia CSR on Jul 3, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Tara

Stayed 2 nights in Jun 2023
Response from Sophia CSR on Jun 29, 2023
Hi Tara,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Good bang for the buck
Hotel over all clean . Only a couple of things about the room. Air conditioner was not on when we got there so room was very hot and took several hours to cool . Bathroom door would not stay shut . Other than that , for the price it was surprisingly very clean, restroom looked to have new toilet , tub so on . Very good value , staff was friendly .
Stayed 1 night in Jun 2023
Response from Sophia CSR on Jun 26, 2023
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Return
Devon at the front desk at check-in was great and Eric was so nice when he had to come fix the smoke alarm that went off in my room at 4 something in the morning for no good reason.
Stayed 3 nights in Jun 2023
Response from Sophia CSR on Jun 16, 2023
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good to me except the breakfast no milk to provide. .. ..
Stayed 2 nights in May 2023
Response from Sophia CSR on Jun 3, 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Ron, Paris

Travelled with partner
Liked: Cleanliness, staff & service
Water in room ran very slow Everything else was great
Stayed 1 night in Apr 2023
Response from Sophia CSR on May 18, 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy beds. The housekeeping staff did a great job. Even stacked by daughter's stuffed animals nice and neat on her bed.
Stayed 2 nights in Apr 2023
Response from Natalie C. on Apr 23, 2023
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y personal muy amable
Stayed 1 night in Apr 2023
Response from Natalie C. on Apr 23, 2023
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.

10/10 Excellent

Josue

Stayed 2 nights in Apr 2023
Response from Sophia CSR on May 18, 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and stands out in older area of town.
Stayed 2 nights in Apr 2023
Response from Natalie C. on Apr 23, 2023
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome girls sports trip.
Was very nice. Was there with our school. For Powerlift . Coaches and girls along with aome of us parents. Were treated very well. And was helped in all ways possible. I also felt like the girls were very safe there which is an awesome feeling. Thank you.
Stayed 1 night in Mar 2023
Response from Natalie C. on Apr 2, 2023
Hi Jennifer! It was really nice to have the Powerlifting team staying with us. It was a pleasure to accomadate you to the best of our abilities. We hope to see you back again in the future.

6/10 Okay

Susana

Travelled with family, Travelled with partner
Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Natalie C. on Apr 23, 2023
Thank you for taking time out of your day to review us! Your feedback will be relayed to management and our staff. We hope to see you again in the future.

2/10 Terrible

Grace

Disliked: Staff & service, room comfort
Not for me and my family.
I did not stay at your facility due to the fact of the 30.06 and 30.07 signs posted upon the entrance of the facility. I will not stay in a facility that refuses to allow me the ability to protect myself and my family. I did so understanding that i would not be getting a refund and will not stay at any establishment with this policy in the future. On another note the gentleman working the front desk was very friendly and professional. He processed my request without any issue.
Stayed 1 night in Feb 2023
Response from Sophia CSR on Aug 8, 2023
Hi Grace,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for investigation. Our team is looking forward to hosting you again soon!

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Natalie C. on Mar 3, 2023
Thank you for the positive feedback! We hope to see you in the future.

10/10 Excellent

wayne

Stayed 1 night in Jan 2023
Response from Natalie C. on Feb 17, 2023
Thank you for taking time out of your day to leave positive feedback! We hope to have you again soon.

6/10 Okay

Christopher

Stayed 2 nights in Jan 2023
Response from Sophia CSR on Aug 8, 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Okay

Betty

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like them moving the pet room upstairs and all the way to the back of the building. When you take your pet for a potty walk you have to walk the distance of the building then get into the elevator. Your pet has to potty all this time. Asking for trouble
Stayed 1 night in Jan 2023
Response from Natalie C. on Jan 20, 2023
Our layout has changed a lot since you last stayed with us, but I would encourage you to call whenever you book with us again so that way we can accomadate to you and your pet as needed! Everything is subject to availability.

10/10 Excellent

Jake

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious rooms. Staff friendly, conscientious, and helpful
Response from Natalie C. on Jan 1, 2023
Thank you so much for your positive feedback! We hope to see you again in the future.

8/10 Good

Misti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Natalie C. on Jan 1, 2023
Thank you so much for your positive feedback! We hope to see you again in the future.

10/10 Excellent

wayne

Stayed 1 night in Dec 2022
Response from Natalie C. on Dec 16, 2022
Thank you for your positive feedback! We hope to see you in the future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Natalie C. on Dec 16, 2022
Thank you for your positive feedback! We hope to see you in the future.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Natalie C. on Nov 1, 2022
Thank you for taking time out of your day to give us positive feedback!

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for your $
I went for my high school’s 50th reunion. We found this wxceptional buy, and I grabbed it. I was quite pleasantly surprised and will stay again.
Stayed 2 nights in Oct 2022
Response from Natalie C. on Oct 28, 2022
Thank you so much for your positive feedback! We hope to see you again in the future in other reunion's!

8/10 Good

Forrest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Natalie C. on Oct 28, 2022
Thank you for taking time out of your day to leave us an overwhelming review!