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Reviews of The Old Mill Hotel

3 out of 5
The Old Mill Hotel
Toll Bridge Road, Batheaston, Bath, England

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 147 reviews" "
Rating 8 - Good. 49 out of 147 reviews" "
Rating 6 - Okay. 14 out of 147 reviews" "
Rating 4 - Poor. 8 out of 147 reviews" "
Rating 2 - Terrible. 6 out of 147 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

JOHNNIE

Business traveller
Liked: Cleanliness
Parking
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room overlooking River Avon, everything working order, TV, Hairdyer, Kettle, Shower, has USB charging facilities, a safe, fridge. The staff were friendly and accommdating, gave good suggestions for places to visit, they have a lovely italian restaurant within the hotel and there are breakfast ootions, surrounding area is beautiful. 5 minute walk to bus stop which takes you to Bath Town Centre within 20 minutes. Overall brilliant accommodation and hotel staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and great breakfast
Stayed 1 night in Mar 2024

8/10 Good

Kiri

Travelled with group
We had previously stayed at this hotel and loved it hence why we booked again. But this time we were at the front of the property, the room was a lot smaller and very noisy. The staff and breakfast made up for it though
Stayed 1 night in Mar 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Prasanth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit flooded yard, but great overall
Stayed 2 nights in Feb 2024

2/10 Terrible

Rosemary

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Terrible hotel
Restaurant closed, terrible breakfast and completely clueless staff who tried to charge double. A really awful stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little smaller than I expected for a superior, very clean, lovely staff and a great breakfast
Stayed 1 night in Dec 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty, nice and comfy
A nice stay for our anniversary, we got upgraded on arrival which was a nice surprise. Receptionist was friendly and the rooms were nice enough. Comfy bed and a nice view. Breakfast was really nice and good options
Stayed 2 nights in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff
It’s the second time we have stayed at the old mill Hotel we always get very well looked after the staff are amazing and always very friendly nothing is to much trouble we look forward to staying again in the summer of 24 it is a great location and we highly recommend thanks for a wonderful stay Mick & Ali Watts x
Stayed 5 nights in Dec 2023

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was lovely the only thing the sliding door was unlocked and no key to lock it
Stayed 3 nights in Dec 2023

10/10 Excellent

Kalyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was barley warm, and patio style door to the world's smallest balcony was letting a draft in. Very over priced for what it was.
Stayed 1 night in Dec 2023

10/10 Excellent

Mr PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Such a lovely weekend away at this hotel. Service was very good and the breakfast was delicious!
Stayed 1 night in Dec 2023

10/10 Excellent

Rahima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a homely atmosphere. Ellie at reception was so warm and welcoming. Will definitely visit again.the room was clean and comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Violet

Stayed 1 night in Dec 2023

8/10 Good

Shauna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place will be back
Stayed 1 night in Nov 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
Lovely position
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Staff are welcoming and helpful. Room was good with a large, comfortable bed. The buffet breakfast was very good with views of the river and countryside.
Stayed 2 nights in Nov 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M&J
We immediately received a room upgrade upon arrival. All aspects of this stay were first class. Enjoying the river view at breakfast time was a highlight. We could have stayed there all day.
Stayed 2 nights in Nov 2023

6/10 Okay

Belinda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was very dated.
Stayed 1 night in Nov 2023

4/10 Poor

Rosina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was comfortable but not the cleanest there were bugs in the room, the towels smelt and there were mo toiletries. The kettle was old and had a lot of limescale build up. Staff were friendly and helpful. The views were stunning and spectacular. May not book again though based on the room
Stayed 1 night in Nov 2023

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disappointing overall
We paid £170 for a room in the sort of prefab room they use for temporary accommodation. It smelt musty when we went inside & we had issues with the plumbing. The beds were comfortable & the breakfast was adequate. Staff were very helpful.
Stayed 1 night in Nov 2023

8/10 Good

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome break
A nice place for a short stay with family, visiring the sights of Bath. Great views from the dining room. Good help-yourself breakfast. Bedroom wall a bit thin (resonant voices next door...). Tiny problems mentioned (reading light bulb needing replacement, leek in shower seal) were noted down carefully by reception staff, ready for action. Good positive approach, much appreciated. One minus: on booking app no additional charge for parking was mentioned. This should be clear at the outset.
Stayed 2 nights in Oct 2023

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient for the city
The staff couldn't have been more helpful. The main building is a bit tired. We stayed in one of the 'motel' type room which OK, but a bit tired too, and noise travelled from other rooms. Good proximity to the city with only a couple of minutes walk to a bus stop. Good price for the location. Great buffet breakfast. I will probably use again.
Stayed 1 night in Oct 2023

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely what I was expecting for an old mill house. Loved it and breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Grant

The desk attendant was very friendly and helpful in finding transpiration to BIBURY.
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Stayed 1 night in Oct 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location to stay
Stayed 1 night in Oct 2023

8/10 Good

Damber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel - great breakfast! Staff were very friendly
Stayed 1 night in Oct 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

David

Stayed 3 nights in Sep 2023

10/10 Excellent

Sohail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely hotel. Easy check in. Good sized room. For once, since some time, I found the bed in a hotel room, comfortable. Nice breakfast area with a lovely view. Breakfast was stabdard but good enough to start the day with. I would stay here again. Parking is charged at £10 per stay
Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Beautiful comfy bedrooms and an idyllic location.
Stayed 1 night in Sep 2023

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, staff & service
Hotel is in a picturesque location set on Tollbridge Road. The road is very narrow and the entrance to the hotel is just before the bridge crossing. But beware, the crossing is single lane, people stand on the bridge and collect £1 from cars as they cross. Due to the bridge being single lane only, there is a large traffic jam from about 8.45am for an hour or so. This has a major effect on London Road, the main road into Bath and will add, at least, an extra 15 minutes onto your trip if you wish to travel by bus. The bus stop is a short walk from the hotel on London Rd. If you are going into the city or train station, get off the bus at Bath bus station. Bus no. 3, X13. The hotel is ok. It costs £10 for parking and it's a first in gets the spot policy, though there are quite a few spots, especially down the back. It's one way in and out, which can be a problem if you wish to cross the bridge as it's a narrow turn. We had a Standard Twin in the main building. The rooms were stifling with no air-conditioning, so get some air in we had to keep the windows open. The room was okay, decent bathroom/shower. The hotel advertised a restaurant, but they had no chefs or staff for evening meals, which was disappointing, but breakfast was available and was good. There is the Bathamton Mill hotel just across the bridge and the George hotel a little further on. My suggestion is that if you want to be close to Bath city centre then don't book this hotel, driving to it is a nightmare.
Stayed 4 nights in Sep 2023

8/10 Good

AMAR

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Located 3miles away from main part of Bath. A scenic location however for those who wish for walking around nature with scenic green surroundings.
Stayed 1 night in Sep 2023

8/10 Good

CLAIRE

Travelled with family
Hotel was a good value option for an overnight stay. Room was comfortable, nicely decorated, however the bin hadn’t been emptied from the previous guests & kettle was still full. Parking is tight but manageable. Location overlooking the river is really pretty. Would stay again as the price is very favourable.
Stayed 1 night in Sep 2023

10/10 Excellent

On

Stayed 1 night in Sep 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great location, with gastro pub nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing time at the Old Mill Hotel, Bath
We had an amazing stay at the Old Mill Hotel, Bath and cannot recommend it enough. The hotel has stunning views, situated next to the river Avon. You can sit outside in the garden watching the wildlife and the world go by. If you’re feeling brave you can even hire a paddle board or go for a dip. The hotel which has been tastefully modernised inside. We were very pleased with our room. The staff are friendly and welcoming, nothing too much trouble. Both the facilities and breakfast option very good. A £10 car park fee is charged for your stay. The hotel is a short drive from the city centre. Where you can visit the eclectic mix of shops, bars, restaurants and cafes. We will definitely be staying again in The Old Mill Hotel, Bath.
A view from the garden of the Old Mill Hotel, Bath. Amazing views and wildlife.
Stayed 3 nights in Sep 2023