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King's Hotel Nagoya Batam – Avis

3.5 out of 5
King's Hotel Nagoya Batam
Jl. St. Yos Sudarso, Seraya Atas, Batam, Batam Island

Avis

7,8

Bien

Note de 10 – Excellent, d’après 16 avis sur 62." "
Note de 8 – Bien, d’après 27 avis sur 62." "
Note de 6 – Acceptable, d’après 14 avis sur 62." "
Note de 4 – Médiocre, d’après 5 avis sur 62." "
Note de 2 – Terrible, d’après 0 avis sur 62." "

8,0/10

Propreté

8,0/10

Service et personnel

7,2/10

Commodités

7,4/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

RIRIN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
-
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Mun Su

Points faibles : Propreté, confort de la chambre
Séjour de 2 nuits en août 2019

6/10 – Acceptable

LOO

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Hotel is situated away from main road and is quiet. Bed mattress was comfortable but sofa chair was unsightly and needed a shampoo badly. Staff was friendly and efficient, aircon was leaking but technician came and rectify immediately. Free shuttle to shopping mall was only at 4pm (could have been more regular). Overall, stay was comfortable.
Séjour de 1 nuit en août 2019

8/10 – Bien

KRISHNA

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All of the staffs were super accomodating, despite our requests during the wee hours of the day. Staffs were very warm, friendly and professional. Value for price.
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Frankie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Value for money
Hotel staff was friendly and room is clean and spacious. Location was good as it is close to ferry terminal and local shopping mall. Breakfast was mediocre. Internet speed was slow.
Séjour de 2 nuits en avril 2019

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en mars 2019
samuel a répondu le 5 avr. 2019
Dear Valued Guest Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you,

8/10 – Bien

Eden

Voyage en groupe
Points forts : Propreté, service et personnel
There is a prayer tower. Shuttle services to malls is good. Weekend BBQ Buffet is value for money.
Séjour de 3 nuits en mars 2019
Samuel a répondu le 5 avr. 2019
Dear Mr Eden Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you,

6/10 – Acceptable

Thinesh

Points forts : Service et personnel
Séjour de 2 nuits en mars 2019
Samuel a répondu le 5 avr. 2019
Dear Valued Guest Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you,

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For the price , i would say , worth it , overall happy with my stay , very convenient - bcs mall and nagoya hill (3km) , breakfast not bad , staff and service was awesome (very helpful ) - nearby have street food , very nice view (lvl 11 cafe and swimming pool not bad ) - Room was good , overall just need to do maintenance , some stuff shaking (will book again if i go batam) - Welcome juice was awesome .
Séjour de 3 nuits en février 2019
Samuel a répondu le 5 avr. 2019
Dear Valued Guest Warmest Greetings from King’s Hotel, a PHM Collection Thank you for taking the time to write a helpful summary of your stay for other travelers to consider. We are so glad that you enjoyed the full experience of our Hotel. Our staff strive to help make this experience engaging and unforgettable. We are happy that you had a smooth experience during your stay. We will definitely share your valuable comments with our team for the improvement. Apologize if there is any inconvenience experience that you had in our Hotel. We hope you find yourselves coming back to King’s Hotel, a PHM Collection once again sometime soon. Thank you,

8/10 – Bien

Suhartini

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2019

8/10 – Bien

Ann

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great staff that helped with organising tours and making recommendations of what to do. Hotel is good for the price and location.
Séjour de 2 nuits en décembre 2018
Wahyu Wikan Trispatiwi a répondu le 12 janv. 2019
Dear Ann, Warmest greeting from King's Hotel Batam, a PHM Collection, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is helpful. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Wikan General Manager

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2018
Yusup maulana Mana a répondu le 12 nov. 2018
Dear Anonymous, Thank you for taking the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Pink

Points forts : Propreté, service et personnel et confort de la chambre.
Great!
My stay was not bad. Bed was comfy. Free shuttle to Nagoya Hill mall and BCS. Except for water pressure was very low, swimming pool area is at an inappropriate situation and breakfast can be improved. I hope the hotel would allow early check-in for my 3rd stay in future.
Séjour de 2 nuits en septembre 2018
General Manager a répondu le 28 sept. 2018
Dear Pink, Thank you for taking the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Pink

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2018
General Manager a répondu le 10 sept. 2018
Pink, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous and also makes you very helpful when you experience an accident. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

4/10 – Médiocre

SELVAM

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Not for family stay
The refrigerator was not working, wash basin choked and aircon was leaking. Room service was so poor but front desk staff was friendly.
Séjour de 2 nuits en août 2018
Yusup maulana Mana a répondu le 28 sept. 2018
Dear Selvam, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.Your sincere comment is completely help us in fullfilling it. We as management apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

6/10 – Acceptable

Ugachelvi

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 1 nuit en juillet 2018
General Manager a répondu le 20 août 2018
Dear Ugachelvi, Thank you for taking the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

10/10 – Excellent

Isamudin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
General Manager a répondu le 19 août 2018
Dear Mr Isamudin, Thank you for choosing Horison Ultima King's Hotel for while you are stay in Batam, and thank you for giving us a 5 star rating, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager.

6/10 – Acceptable

Liana

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
General Manager a répondu le 20 août 2018
Dear Liana, Thank you for taking the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

6/10 – Acceptable

Mohamed

Points forts : Propreté, service et personnel et confort de la chambre.
So-so experience
Requested a non-smoking room but they gave us a smoking room. Room was missing sofa and small table. Nothing much can be expected out of the hotel. Swimming pool was dirty.
General Manager a répondu le 19 août 2018
Dear Mr Mohamed, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous. Your sincere comment is completely help us in fullfilling it. We as management apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Its nice because the hote is above the hills
No bathtub it stated there’s a bathtub. But the breakfast its nice. The hotel is also near to street food so its easy for me to get food for my dinner
Séjour de 2 nuits en mars 2018
General Manager a répondu le 19 août 2018
Dear Anonymous, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

4/10 – Médiocre

Aziz

Points faibles : Service et personnel
Housekeeping service is bad request 1 towel it take almost 2hours Call operator 3 times nothing happen, Have to went down personally to reception to get towel
Séjour de 1 nuit en novembre 2017
General Manager a répondu le 19 août 2018
Dear Aziz, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We do apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

8/10 – Bien

cfm, hk

一般的酒店 環境有點舊
交通有點不方便 要搭的士走來走去 由碼頭去酒店需時25分鈡 附近沒有很多店鋪 泳池有點污又舊 房間浴室有點舊
Séjour de 2 nuits en novembre 2017

6/10 – Acceptable

Chee Khim

Points forts : Propreté, confort de la chambre
Just ok but not meeting my expectation
I had 2 days stay during weekend. Asking for more pillow but never reply back after being told that they will check. Room is clean. No gym. Location not very convenient. Got free shuttle to Nagoya Hill and BCS but only few selected hour. On Sunday, they have Christian service inside the hotel which I amazed at it. However, I won't come back during the weekday but will consider if I stay on weekend.
Dear Mr. Chee Khim, First of all thank you very much for staying with us. We do apologize for the inconvenience, I'll make sure it won't be happened again. And Thank you for enjoying your stay here with us, really appreciated. Hopefully to see you again right here at Horison Ultima Kings Batam Hotel. Best Regards, Management

8/10 – Bien

aidil

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Can give a try...
Enjoyed my stay at horison.. The room n hotel are clean.. But the only prob i encounter was the room aircon does not feel the cold as in u have to wait like more than a hour than will feel the coldness.. although i adjusted the aircone tempereture up and down bt it seems making no diff.. And also the breakfast need improvement as the is not much varieties.. overall other than that shoudnt be a prob..
Dear Mr. Aidil Dear Mrs. Fa'izah, First of all thank you very much for choosed our hotel . Thank you for enjoying your stay here with us, really appreciated. Hopefully to see you again right here at Horison Ultima Kings Batam Hotel. Best Regards, Management

8/10 – Bien

NUR IZZATI

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and peaceful
Love the place. Friendly staff. Would definitely stay there again.
General Manager a répondu le 19 août 2018
Dear Anonymous, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Kong Yew

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stay for family
Hotel water pressure very Low , we stay at 9th floor , need half hour to bath . But staff very helpful , restaurant manager . driver NanDa can speak good English and give us value service . Thanks you . Will stay again .
General Manager a répondu le 19 août 2018
Dear Kong Yew, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous and helpful. Your sincere comment is completely help us in fullfilling it. We as management apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

4/10 – Médiocre

Bungalili

Points faibles : Propreté, état et installations de l’hébergement
food n swimming pool
food kind of boring. not much variety. swimming pool also very bored.
General Manager a répondu le 20 août 2018
Dear Bungalili, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous. Your sincere comment is completely help us in fullfilling it. We do apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

8/10 – Bien

nurul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stay was ok,but the pool was a no no
Had a present stay,the staff was vry helpful polite and always on the ball,exerting was ok except for the indoor pool area needed much improvement..not recommended for small kids,water too cold,pity the towel boy always have to mop the whole area which cnt be help much..and the floor is dirty and the pool didn't have the smell of chlorine..soo everyting about the hotel was ok except for the pool area..would stay again if have the chance be great if have inroom bathtub
General Manager a répondu le 20 août 2018
Dear Brianna, Warmest greeting from Horison Ultima King's Batam, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff helpful polite. Your sincere comment is completely help us in fullfilling it. We as management apologize and are very sorry that we failed to meet your expectations during your stay at our hotel. We are very concerned about reading your review and want to make sure we take all your comments very seriously. Regarding this problem we have coordinated as soon as possible to the relevant department to be followed up immediately, and we will make sure this will never happen again in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana General Manager

10/10 – Excellent

Nor faezah

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
I'm satisfied with everything
General Manager a répondu le 20 août 2018
Dear Mrs Nor Faezah, Thank you for giving us a 5 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

10/10 – Excellent

Suhun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nyaman dan bersih
hotel yang nyaman
General Manager a répondu le 20 août 2018
Dear Suhun, Salam hangat dari Hotel Horison Ultima King's Batam Terima kasih atas ulasan positifnya, dan terima kasih telah memberikan rating 5 untuk hotel kami. Kami sangat senang mengetahui hotel kami membuat anda nyaman, ini menjadikan kami jauh lebih bersemangat lagi untuk memberikan layanan terbaik kami, kami nantikan kedatangan anda di kemudian hari. Sekali lagi kami ucapkan terima kasih Regards, Yusup Maulana Mana General Manager

8/10 – Bien

NORHADI ARIS

Points forts : Propreté, service et personnel et confort de la chambre.
Nice city view
Hotel room was clean and spacious. Staffs are polite and friendly. Massage are very pricey. Breakfast was moderate but not much variety. There are no iron and ironing board in the room. We had to call room service to deliver room and must use it immediately due to lack of iron and ironing board in the hotel. Overall the stay was great.
General Manager a répondu le 20 août 2018
Dear Mr Norhadi Aris, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana, General Manager

6/10 – Acceptable

Shun min jasmine

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Big room, nice view at the top. Bedding is comfy but furniture condition are wearing off and carpet are stained. Breakfast ok only. Most importantly, staff is friendly and helpful.
General Manager a répondu le 20 août 2018
Dear Shun Min Jasmine, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our staff is friendly and courteous. Your sincere comment is completely help us in fullfilling it. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana, General Manager

6/10 – Acceptable

Nurahsikin, Singapore

Points faibles : Propreté
Will Think Again.
So so. Lurve the breakfast.
General Manager a répondu le 20 août 2018
Dear LAI, Thank you for giving us a 3 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Nice place to stay
Overall nice place to stay. Hotel stuff was more than friendly and the place was clean even though it can be seen that its not the newest hotel. Room was very comfortable and you can decide if you want a non-smoking room or a room where you are allowed to smoke. We chose the first as we hate the smell of cigarettes. The room was really good and beds were so comfortable that we didnt want to wake up! After all hunger took us to breakfast which was to be honest a slight disappointment. It was mostly local foods, which we didnt like that much (for example meet with bones - there was not much to eat after taking the bones out). It was also a bit crowded and it took ages to fill up empty ingredients (for example cheese was finished and they said wait a minute - I waited more than 20 minutes). Hotel has many services such as spa and a roof top restaurant. That is really nice, but I need to say those were over-priced. Paying in total 48k (40k + service) for a small can of beer is just robbery, since normally you pay one third of that price in nearby restaurant.
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. we are glad to know that our building and facilities great. Your sincere comment is completely help us in fullfilling it. We do apologize to know that you feel that your breakfast not varies and you should wait about what you want. We will assure that your experiences will not happen again to our customer in the future. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana, General Manager

4/10 – Médiocre

How

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Too bad
Service too bad, local transport to shopping got go no for pick-up back to hotel! Towels smells no good,room no safety box swimming pool is ok only spa massage therapy just two rooms only
General Manager a répondu le 20 août 2018
Dear How on, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. Your sincere comment is completely help us in fullfilling it. We do apologize to know that your local transport or shuttle service last year, but now we have some shuttle time including pick up. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana, General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
The service good - the restaurant on level 11 not open on saturday night private function - maybe hotel have notice to tell guests - i planned to eat there and had to change plans at last minute - lovely people at Hotel - thanks
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 5 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Mahishi Mardhanan, Singapore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
nice and pleasant stay
It was a pleasant stay in this hotel with family. Friendly and helpful officers especially Roy, Putri and Sella. We will visit this hotel in near future
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 4 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

4/10 – Médiocre

N

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The hotel does not have currency exchange rates. No advance cash faciltiy.

8/10 – Bien

Anna, Singapore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good service, Free Shuttle & Comfy bedding
The service was good and the staff was friendly. They provide shuttle service to BCS Mall and Nagoya Hill at 10am, 1pm and 4pm. They can have more time slot would be great. Their bedding was so comfortable, the pillow and bed was comfy. At night, there's some street food outside the Hotel sell BBQ corn and whole coconuts which only cost me $2.20 for both. Their breakfast spread need to be improve to complete the stay as "Live like a King in King's Hotel."
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 4 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Tangerine, Singapore

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Honestly, we enjoyed our stay at the hotel. Unfortunately, the shuttle service to shopping centre is kind of disappointment. It's my 2nd time staying at the hotel due to warm and friendly staffs as well as the cleanliness and comfort of the room. But transportation to shopping centre needs to be upgraded to avoid further disappointment. I will not stay at the hotel again.

8/10 – Bien

Siok Yong, Singapore

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Trip for family of 6
Overall was good just that cleaniness of the room can be improved and shower heater can be upgraded for a better stay.
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 4 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

10/10 – Excellent

Yazzid, Singapore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hospitality at its peak
You will never find a hotel like this which is bless with many staff especially Roi which offers hospitality and exceed all expectations. I would definitely come back to this Hotel again during my visit to batam!
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 5 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

abdul, Singapore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bye 2015 hello 2016
Stay was fine but should apply no smoking rule inside hotel vicinity. A swimming pool and game room is a must. More free shuttle service is also welcome.
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 4 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

6/10 – Acceptable

Lee W., abit far from town.

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
clean and big room.
towel too old. location abit far from Town
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team. We do apologize to know about your towel also our location, but we have free shuttle service for our guest to shopping mall, Nagoya & BCS Mall. It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, Regards, Yusup Maulana Mana, General Manager

10/10 – Excellent

robin ho

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 5 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

10/10 – Excellent

Pankajakshan, Chennai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A good hotel, very near to Nagoya Hill.
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 5 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

6/10 – Acceptable

Voyageur vérifié

General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for taken the time to write a review about our hotel. we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel but not location
Hotel was great and splendid except there is no safe deposit box in room as what was stated
General Manager a répondu le 20 août 2018
Dear Anonymous, Thank you for giving us a 4 star rating, and have taken the time to write a review about our hotel. thank you for the positive feedback, we are still working to improve the service for guest satisfaction. we are waiting for your next visit Regards, Yusup Maulana Mana General Manager