Staircase

Reviews of Zum Spalenbrunnen

3 out of 5
Zum Spalenbrunnen
Schuetzenmattstrasse 2, Basel, Basel-Stadt

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ALFONSO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Fook Chiong

Stayed 3 nights in Sep 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good value.
Nice hotel, well situated on the edge of the Old Town. Staff were very helpful and friendly. The rooms were clean and spacious. The bed was comfortable and the bedding very fresh. Given the prices of everything else in Basel, this hotel was fantastic value. It’s basic, but nice. There’s a tram stop just outside which makes getting around really easy.
Stayed 2 nights in Sep 2023

8/10 Good

greta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

4/10 Poor

Paula, Amelia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is located in an attractive spot with a tram nearby. Unfortunately, the property is extremely dated and smells quite musty. The carpeting in the room was very stained and rippled. The bed was comfortable. Would not recommend.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, friendly and close to everything
Was in Basel for work. Great location. Easy to walk to everything or take tram 3 right outside the entrance to almost anywhere. Staff were super nice and friendly. We arrived at 9am hoping to simply store our bags until afternoon check in. But rooms were already available so they let us check in! This was highly welcoming after a long travel day. I will stay here again next time I’m in Basel.
Stayed 3 nights in Nov 2021

6/10 Okay

Ezio, Geneve

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
looks not so fancy but nice rooms and good price
It is an honest three star hotel, looby looks rather gloomy but rooms and very nice and clean (and spaciuos) Definitely worth the price. Very good location.
Response from Amrik Manik on Apr 27, 2021
Thanks for your comments. its true that lobby looks gloomy whereas the owner of the hotel is working on it.

2/10 Terrible

Verified traveller

Liked: Staff & service
Small hotel in old town Basel.
Paid for at time of arrival, and this was the first card activity upon reaching European soil and after notifying our card company we were traveling. Immediately received notice of questionable activity on our credit card of purchases to an Indian online clothing store and one other. This hotel is, I believe, under Indian management as they had an Indian restaurant and signs up for Ayurveda. Buyer beware
Response from Amrik Manik on Apr 27, 2021
Thanks. Yes we are running our Indian Restaurant since 2004 in Basel and hotel and Restaurant is one Management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Amrik Manik on Apr 27, 2021
Thank you

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Correct et bien placé
Chambre correct et spacieuse. Le mobilier est un peu ancien.
Stayed 1 night in Jan 2024

10/10 Excellent

Fleur M.

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel et chambres de qualité, mais petit déjeuner un peu médiocre.
Stayed 1 night in Nov 2023

4/10 Poor

Nadia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die spartanische Ausstattung war schrecklich, man spürte jeder Federkern der Matratze, das Badezimmer grausam! Der Titel „ Hotel „ verdient dieses Haus nicht!
Stayed 1 night in Oct 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Michael, Butzbach

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Es gab einige Mängel in dieser Unterkunft. - Der Teppichboden hatte grössere Flecken - Der Tischlampenschirm war fleckig wahrscheinlich von Renovierungsarbeiten - Die Nachttischlampe hatte eine zerbrochene Glühbirne und war nicht funktionsfähig - Die dazugehörige Steckdosenabdeckung war defekt und lag teilweise frei - Das Radiogerät hatte scharfkantige Bruchstellen - Ein Wandhalter im Bad hing locker in der Halterung Wir hatten für kurze Zeit unseren Enkel im Zimmer welcher sich bei drei der aufgeführten Mängel erheblich hätte verletzen können
Stayed 1 night in Sep 2022

8/10 Good

Michael

Stayed 1 night in Jul 2022

8/10 Good

Heinz, Dachsen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles prima. Sehr empfehlenswert.
Stayed 1 night in Jul 2022
Response from A Manik on Jul 21, 2022
Vielen Herzlichen Dank

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Uwe

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from A Manik on Apr 27, 2021
Thank you

10/10 Excellent

Maris, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy cómodo y muy bien ubicado. Se llega fácilmente con los medios de transporte ya sea desde elaeropuerto o el tren.
Stayed 1 night in Sep 2018
Response from A Manik on Apr 27, 2021
Danke, Aufwiedersehen