Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 23-Jul-2015
Door to room difficult to close. Pool and gym was being renovated therefore we could not access. Hallways im desperate need of renos. Paper signs to indicate room numbers. Yikes!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel

Posted 22-Jun-2015
Pros: Enjoyed the continental breakfast in the morning. Has a mini fridge and microwave.
Cons: Only wish was a bit of a heads up that they are doing construction in part of the hallway. Thankfully, very respectable of time frame when constructio
Location: Across there is a subway (walking distance) and by car a startbucks, shoppers drug mart and a wendy's nearby just in case for late night cravings.
It was a last minute booking and our experience was great. No frills and easy to reach as our event was in Orillia.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 3-Jun-2015
Pros: Room was very clean.
Cons: Construction going on (no light in the middle of the room, just wires and a hole was left cut in the ceiling).
Location: Good location. Near the malls, beach and golf courses.
Clean room - hotel was undergoing some instruction which is great that they are improving but our specific room was left with no light fixture and a small hole cut in the wall above the bed.
2 out of 5
by A verified traveller from w

Needs improvement

Posted 4-May-2015
Pool was cold and dirty the bottom of the pool floor was falling apart , our room had holes in it the whole biking was under construction, things everywhere laying around in the halls and stair cases like tools and materials had no water at first then it was on but dirty , other rooms had no water , soon as I checked in I was told not to be loud or where out .. Even though I we were not loud at all but other rooms where
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 2-May-2015 on Hotels
1 out of 5
by A verified traveller from southwestern ontario

shocking mess renovations

Posted 1-May-2015
Pros: The location and staff and management!
Cons: Close it and do total Reno
Location: Shopping
Toilet wouldn't flush, some indescribable food stuck and dried onto comforter on t.he bed. They gave us a different room fridge didn't work they replaced it. Chair was wobbly we didn't use it. Pool was ice cold , hot tub broken , broken ladder to pool, danger tape on both plus on a broken window between pool area and fitness centre . Staff were very accommodating trying to make us comfortable but was way too many things wrong. Plus they were doing renovations , which in my opinion should have been done on ongoing basis. This hotel is less then 15 years old and it's been left to fall apart. The assistant manager did give me full reimbursement through Expedia and was genuinely sorry about everything. The staff and management were great and understanding, but why was this hotel let go so bad? Past management ?
5 out of 5
Recommended
for Getaway With Friends
by steven

This traveller left a rating score only Posted 1-May-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Shelly from Toronto

Construction Underway

Posted 24-Apr-2015 on Hotels
Hotel was under construction during our stay; however, the work was contained within business hours.
5 out of 5
Recommended
for Families
by koryanda

This traveller left a rating score only Posted 21-Apr-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough

Posted 5-Apr-2015
this in my opinion is nice enough for a one night stay. Best part was the comfort of the bed. Something easy to fall asleep in. The rest felt like a basic 3 star.