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Reviews of Lugaris Beach - Apartments

Lugaris Beach - Apartments
Passeig Calvell 45, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 915 out of 1367 reviews" "
Rating 8 - Good. 385 out of 1367 reviews" "
Rating 6 - Okay. 43 out of 1367 reviews" "
Rating 4 - Poor. 19 out of 1367 reviews" "
Rating 2 - Terrible. 5 out of 1367 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was perfect, but Parking garage was very tight & kind of dark. I would suggest a magnifying mirror in the bathroom & more towels. Towels were pretty worned. Other than that we were pretty satisfied with this place. However, I must mention the reps at the reception were all amazing and extremely helpful and hospitable. We really appreciated their help and impressed with their customer service. Thank you all so very much!!
Stayed 8 nights in Mar 2024
Response from Lugaris Team on Mar 28, 2024
Dear Carolina,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the property to be perfect overall and that our reception team provided amazing and helpful service during your stay.We appreciate your suggestions for improvement, we take very seriously our guests comments.Best regards,Lugaris Team

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near the beach and many restaurants.
Stayed 8 nights in Mar 2024
Response from Lugaris Team on Mar 28, 2024
Dear Osvaldo,Thank you for your comments, we really appareciate them.Best regards,Lugaris Team

10/10 Excellent

Lavdie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lugaris Team on Mar 28, 2024
Dear Lavdie,We are very glad to receiive your high score!Thanks and regards,Lugaris Team

10/10 Excellent

MARCEL, jounieh

Liked: Cleanliness, amenities, property conditions & facilities
Everything it was great lovely apartment thanks
Stayed 7 nights in Mar 2024
Response from Lugaris Team on Mar 19, 2024
Dear Marcel,Thank you for your nice comments, it means a lot to all Lugaris Team!We look forward to welcome you again very soon.Best regards,Lugaris Team

8/10 Good

Firas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you very much for a pleasant stay.
Stayed 3 nights in Mar 2024
Response from Pia Vargas on Mar 5, 2024
Dear Firas,Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had a pleasant stay with us. Providing our guests with exceptional experiences is always our top priority, and we're thrilled that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Pia Vargas

10/10 Excellent

Dasan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and friendly staff members!!
Stayed 5 nights in Feb 2024
Response from Guests Relations Manager on Feb 26, 2024
Dear Dasan,Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an amazing experience with our service and found our staff members friendly. Providing excellent service is our top priority, and it's rewarding to know that we could contribute to your positive stay. Thanks once again.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beach and all the amenities nearby!
Stayed 8 nights in Feb 2024
Response from Guests Relations Manager on Feb 23, 2024
Dear Mayra,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you loved the neighborhood and the beach where is located just a few minutes walk from Lugaris.We look forward to welcome you again.Regards,Eva llorensGuests Relations Manager

8/10 Good

Ayodele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay. The only issue I had was I kept on running out of hot water..
Stayed 7 nights in Jan 2024
Response from Guests Relations Manager on Feb 8, 2024
Dear Ayodele,First of all we are very sorry for the inconveniences caused regarding hot watter. Next time you stay with us, please kindly let us know and we will do our best to solve it. It is our priority to work very hard for the comfort of our guests.We appreciate at least you had a pleasant stay.Thanks regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Laia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, we will repeat if we come back. Great location.
Stayed 26 nights in Dec 2023
Response from Guests Relations Manager on Jan 15, 2024
Dear Laia,Firstly we would like to thank you for the lovely review you shared following your recent visit to Lugaris apartments. We are delighted to read that we were able to match your holiday expectations.Looking forward to welcome you again very soon.Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Dec 2023
Response from Guests Relations Manager on Jan 8, 2024
Dear Gavin,We are glad you had a nice stay in Lugaris.Best regards,Eva LlorensGuests Relations Manager

2/10 Terrible

Joanna

Travelled with family
Disliked: Room comfort
Unsafe
I’ve never felt so unsafe! There is no lobby manager and customer service hours end at 7pm! I was robbed my phone and other belongings were taken ,homeless vandalized the hotel by throwing a whole fence at the door as my children and I were walking out we had to run for our safety! No wonder why there is no lobby manager after 7pm, 2 berm apt for 4 people and the hot water runs out pretty quickly leaving others with having to wait to shower or take a cold shower. I want my Money back
Stayed 2 nights in Dec 2023
Response from Guests Relations Manager on Dec 29, 2023
Dear Joanna,I am sincerely sorry to hear about the distressing experience you and your family encountered during your stay. Your safety and well-being are of utmost importance, and it is deeply regrettable that such incidents occurred. We take your feedback seriously, and I assure you that we will thoroughly investigate the security concerns and take immediate measures to address them.Regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Ian Marshall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed a month and liked the apartment and area. Our one bedroom was roomy with a big bathroom and ample kitchen area well equipped. The windows open full length ala french balconies, which isn't obvious from the pictures and was a nice surprise. The staff are helpful, though not doting (apartments, not a hotel). The neighbourhood is a charming warren of lane ways lined with orange trees and full of all sorts of little shops, eateries, and services. It's vibrate with the locals, not just swarmed with us tourists. The Rambla Poblenou is a short walk away, as is the beach. Busses stop out front and the metro is a ten minute walk away. Most of the city sights are inside thirty minutes by transit. We also did longer day trips by rail to Montserrat and Valencia (high speed rail for the latter). Don't rent a car unless you must. Be alert when walking as bikes and scooters are everywhere.
Stayed 27 nights in Nov 2023
Response from Guests Relations Manager on Dec 29, 2023
Dear Ian,Thank you for sharing your positive and detailed feedback about your month-long stay with us. We are delighted to hear that you enjoyed the spacious one-bedroom apartment, the well-equipped kitchen, and the pleasant surprises like the French balconies. We're pleased that you explored the surrounding areas and took advantage of the convenient public transportation options.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Arjana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, the staff was friendly and helpful, will recommend to everyone.
Stayed 2 nights in Sep 2023
Response from Guests Relations Manager on Dec 29, 2023
Dear Arjana,Thanks for staying with us. We work hard to make our guests happy and we really appreciate your feedback.We look forward to welcome you again!Best regards,Eva LlorensGuests Relations Manager

2/10 Terrible

DEV SINGH

Stayed 2 nights in Dec 2023
Response from Guests Relations Manager on Dec 15, 2023
Dear Mr. Dev Singh,As per your score, we would really appreciate if you can comunicate with us to know what issues did you have in order to improve our service. We are sorry for the inconveniences you might had during your stay, and is very important to know what happened. For all Lugaris staff, the most important is our guests happiness.Thanks in advance.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Maura Elizabeth, Essex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a GREAT stay at Lugaris Beach! The apartment was clean, nicely laid out and had everything we needed including a full kitchen and a washer/dryer. There’s a nice park across the street and the beach is a quick 5 minute walk. It’s two blocks from the main pedestrian street in the Poblenou area, so there are countless restaurants within easy walking distance. It is a bit outside of the main tourist area, but we rented bikes for the week so it was easy to access. If you can’t/don’t want to ride bikes, you can access the tourist areas by bus, but it requires a little more time and planning. Definitely doable though. We highly recommend Lugaris Beach and would definitely stay there again.
Stayed 6 nights in Nov 2023
Response from Guests Relations Manager on Dec 14, 2023
Dear Maura,Thank you for your excellent review of your stay at Lugaris Beach! We're delighted you had a great experience, enjoying the clean and well-equipped apartment, convenient location, and easy access to the beach and local amenities. We appreciate your recommendation and look forward to welcome you again on your next visit.Best regards,Eva llorensGuests Relations Manager

10/10 Excellent

Everardo

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 7 nights in Nov 2023
Response from Guests Relations Manager on Nov 20, 2023
Dear Everardo,We always find it nice to read that our guests went home with great holiday memories.We look forward to welcome you again very soon.Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Brent

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2023
Response from Guests Relations Manager on Nov 14, 2023
Dear Brent,Thank you for your feedback.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Guests Relations Manager on Nov 14, 2023
Dear Shaun,Thank you for your high score, we really appreciate it.Looking forward to welcome you again very soon.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Arvinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and in a great location with views of the beach. Staff at reception was super friendly and responsive with any issues we had with the unit! Would definitely return and thank you for a wonderful experience!!
Stayed 6 nights in Oct 2023
Response from Guests Relations Manager on Nov 10, 2023
Dear Avinder,Thank you for choosing to stay with us in Barcelona and for taking the time to write such a nice review. The well-being of our guests is the greatest reward for the entire Lugaris team.We are delighted to have been able to make your stay so memorable.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

CHRISTOPHER

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Great apartment, very clean and comfortable in a superb location. Reception staff were also extremely helpful and friendly.
Stayed 6 nights in Oct 2023
Response from Guests Relations Manager on Nov 7, 2023
Dear Christopher,We are thrilled that you have enjoyed your stay in Lugaris.The entire teams works very hard to ensure that we deliver a high standard of service and a memorable expierence.Best regards,Eva llorensGuests Relations Manager

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about the property from the very warm welcome at reception to the the spacious well equipped apartment.
Stayed 21 nights in Sep 2023
Response from Guests Relations Manager on Oct 17, 2023
Dear Susan,We are so pleased to know that you had an overall enjoyable stay with us and we hope to be able to welcome you again very soon on your future visit to Barcelona.Best regards,Guests Relations Manager

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
A welcome oasis away from the tourist hubbub
This is a great place to stay in Barcelona to enjoy a neighborhood and a beach community on the Mediterranean. The staff is very accommodating with good communication through WhatsApp and can answer most questions and book reservations for you. The Poblenou Rambla is two blocks away, grocery stores are three blocks away, the Metro is an ten minute walk, and one of the best microbrewery taprooms is downstairs, what more could you want from a location in Barcelona. We were glad we made the choice to stay away from the tourist centric Ramblas and enjoy the neighborhood feel of Poblenou and the Lugaris apartments.
Stayed 5 nights in Sep 2023
Response from Guests Relations Manager on Oct 11, 2023
Dear Paul,Lugaris apartments is located in a familiar neighborhood and the area plenty of restaurants and local shops, makes our guests to relax and enjoy their vacation even better. Is very important your feedbak regarding your tema from reception, they always do their best to accomplish our guests needs.We look forward to welcome you again very soon.Best regards,Lugaris Team

10/10 Excellent

Arjana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and very friendly. The place was nice and in great location for us. I will stay there again and recommend it to friends and family
Stayed 5 nights in Sep 2023
Response from Guests Relations Manager on Oct 2, 2023
Dear Arjana,We would like to thank you for taking the time to share a wonderful review of your recent stay with us.We look forward to welcome you again very soon.Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Kirstin

Liked: Cleanliness
Stayed 5 nights in Sep 2023
Response from Pia on Sep 21, 2023
Dear Kirstin. Thank you for your score. we hope next time, we get this extra point missing in this stay. Warm Regards

8/10 Good

Aleksandr Orlov, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is very nice place to stay in Barcelona. Very good location, there are a lot of caffes, grocery, markets, and public transits. The property and room very clean. Stuff is friendly.
Stayed 7 nights in Sep 2023
Response from Guests Relations Manager on Sep 15, 2023
Dear Aleksandr,Thank to take your time to write a review of your stay in Lugaris.The location of the aparments is very good, still has the feeling of a small village and as you mention, has lots of lcoal shops, restaurants and bars where covers all our guests needs.We are happy you had a nice stay.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, room comfort
We had a great time. Location was excellent. Can walk to beach and shops and restaurants. Home was spacious and clean. The staff was very friendly and helpful. They let us store our luggage upon checkout. I don’t like they make you take out the trash and clean the kitchen dishes upon checkout. Everything else was great.
Stayed 3 nights in Aug 2023
Response from Guests Relations Manager on Sep 12, 2023
Dear Jeff,Thank you for your comments, we really appreciate them.We are glad you enjoyed the location of your apartment and we are happy for the special mention of our staff, a team that works very hard to accomplish our guests desires.Next time you do not have to clean the kitchen, just put the dirty cutlery into the diswasher and to keep the kitchen tidy.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. Safe and clean. Location ideal for the beach. Pool was brilliant. Apartment was perfect, lots of utensils, smart tv, good view…..honestly we had a great time and would definitely return.
Stayed 7 nights in Aug 2023
Response from Guests Relations Manager on Sep 7, 2023
Dear Joanne,Thank you for your interest of Lugaris for your stay in Barcelona.We appreciate your nice comments, the apartment are been provided will all the necessary for all our guests during their stay. We are very happy you felt comfortable.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Liga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, few steps from the beach. Apartment was big , everything what we needed. Very nice area. Property management excellent, what ever we needed they helped us right away!
Stayed 6 nights in Aug 2023
Response from Guests Relations Manager on Sep 4, 2023
Dear Liga,Thank you very much for your warm review of our Lugaris Beach Apartments, we are very happy to know that your stay with us was a pleasant one.We hope forward your next visit.Regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Rafael, Brooklyn

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Right across the beautiful beach. Great staff.
Stayed 7 nights in Aug 2023
Response from Guests Relations Manager on Aug 30, 2023
Dear Rafael,Is an honour to receive such a nice comments from your stay with us. It keeps us motivated to work hard to succeed our guests expectations.Thanks and regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great apartments, great location, helpful and friendly staff.
Stayed 7 nights in Aug 2023
Response from Guests Relations Manager on Aug 30, 2023
Dear Emma,We are all delighted to hear that you fully appreciated all aspects of your stay. We are glad that you liked the location, the apartment itself and our fabulou team.We look forward for your next visit.Regards,Eva LlorensGuests Relations Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2023
Response from Guests Relations Manager on Aug 30, 2023
Dear Guest,We appreciate your score.We look forward to welcome you again!Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

John

Stayed 6 nights in Aug 2023
Response from Guests Relations Manager on Sep 4, 2023
Dear John,It is an honor to receive your feedback.We look forward to welcome you again to Lugaris.Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Katherine

Travelled with partner
Liked: Amenities, property conditions & facilities
The Good: walking distance to the beach walking distance to ramblas, shopping, many restaurants bikes and scooters for rent nearby (best way to get around) nice tv A/C friendly, responsive staff they use pump shampoo rather than tiny plastic bottles, environmentally friendly spacious apartment many amenities The not so good: -noisy at night (bring earplugs) -keys are outdated and don’t work well. Instead of a typical card you have to use a keychain of keys, and they are fussy and clunky. We kept getting cuts and bleeding from metal in the doorway -very slippery floors and shower, easy to fall -someone threw up in the building lobby on one of the nights and it was poorly cleaned up, so the small lingered for our entire stay and made the lobby and the elevators smell very bad Acceptable: *small clothes washing machine does not dry clothes well, so everything There is a lot of humidity, so nothing would dry in the apartment and was still wet and smelled like mold after a few days. It is not allowed to dry clothing out the open windows. The unit broke and filled our bathroom and bedroom with water, we had to clean up the mess ourselves with towels as it was after hours, but they did send a technician to fix the unit the same night and bring extra towels, which we REALLY appreciated and thought was good customer service
Response from Guests Relations Manager on Aug 9, 2023
Dear Katherine,Thank you for your detail review. We are happy you liked the location and the customer service received during your stay. On the other hand we are sorry for all the inconveniences you mention on your review. The keys we use at Lugaris are very safe comparing to other type of keys to open the doors, where they usually get unprogrammed and it's a nuisance to our guests. We are stunned after read you got cuts and bleeding you mention from the metal in the doorway, we did not anything about it and we are sorry for the inconveniences caused. Next time you come back, please kindly let us know about any issue during your stay, like the night you rang because there was water leaking from the washing machine, we solved it as soon as possible. We try to do our best to solve any problem our guests might have.We look forward to welcome you again very soon.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Marie Pierre

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, good location near the beach and public transportation
Stayed 8 nights in Jul 2023
Response from Guests Relations Manager on Aug 2, 2023
Dear Marie Pierre,We appreciate yor nice words regarding your stay with us, it make us to still work hard for all our guests.We look forward to welcome you again very soon.Best Regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. It was near the beach, bus station, and restaurants. The staff was amazing, they were very nice and helpful. The apartment was very spacious, well equipped and had a very good air conditioner. It's a great option if traveling with the kids. My only recommendation would be to do some touch up renovations to the interior of the rooms.
Response from Guest Relations Manager on Aug 2, 2023
Dear Liana,We are glad you had a nice stay in Lugaris. We try our best to accomplish all our guests needs so all the apartments are equiped.We take about the comments you have made in order to improve.Thank you so much.Best regards,Eva LlorensGuest Relations Manager

4/10 Poor

Yervand

Stayed 2 nights in Jul 2023
Response from Guests Relations Manager on Aug 28, 2023
Dear Yervand,Thank you for your score. In order to know more about your experience with us, we would appreciate if you can send us an email to know in what aspects we can improve.Thanks in advance.Best regards,Eva LlorensGuests Relations Manaegr

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, room comfort
Another great stay at Lugaris beach
This is the second time we have stayed at Lugaris Beach Apartments. The accommodation and staff are excellent. We were particularly pleased with the views from our apartment on this visit. Great location for beach and metro into city and other locations.
Stayed 7 nights in Jul 2023
Response from Guests Relations Manager on Jul 21, 2023
Dear Leigh,We are so pleased to know that you had an again, an overall enjoyable stay with us and we hope to be able to maintain the high services standards .Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very kind and helpful staff. The decor and amenities were clean, but basic.
Stayed 7 nights in Jun 2023
Response from Guests Relations Manager on Jul 21, 2023
Dear Ivan,We appreciate your comments of your stay with us.We hope you visit us again very soon.Best regards,Eva LlorensGuests Relations Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness
Overpriced, Mediocre Accomodations
For the amount you are paying for this property, the fact that the apartments are run down (flickering light bulbs, rotten wood in bathrooms, washer / dryer that is very poor), they only clean the apartment once during your stay, and amenities are oversold (pool is much smaller than image makes it appear) you could find better quality for value elsewhere. Only plus is location if not interested in being near main / gothic part of city.
Stayed 10 nights in Jun 2023
Response from Guests Relations Manager on Jul 21, 2023
Dear guest,We are sorry we did not accomplish your expectations, although your comments help us to improve the quality of the apartments and their comfort.We look forward to welcome you back and make it up to you.Best regards,Eva LlorensGuests Relations Manager

10/10 Excellent

Issam

Stayed 8 nights in Jun 2023
Response from Guest Relations Manager on Jul 3, 2023
Dear Issam,Thank you for your high score! We are very happy you had a nice stay with us.We look forward to welcome you again very soon.Best regards,Eva LlorensGuest Relations Manaegr

10/10 Excellent

hussam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, perfect location
Stayed 9 nights in Jun 2023
Response from Guet Relations Manager on Jun 22, 2023
Dear Antonio,We would like to thank you for your lovely review you have shared following your recent visit to Lugaris apartments. We look forward to welcome you again very soon!Best regards,Eva LlorensGuest Relations Manager

6/10 Okay

Veda

Stayed 6 nights in Jun 2023
Response from Guest Relations Manager on Jun 21, 2023
Dear Veda,Thank you for your score.If you desire, in order to improve our service, we would appreciate if you can send us an email about your experice in Lugaris.Thanks and regards,Eva LlorensGuest Relations Manager

4/10 Poor

Ilya

Liked: Cleanliness
Disliked: Property conditions & facilities
I was very disappointed when arrived at the hotel apartment, there was not a pleasant smell in the room, and in order not to feel this, we had to buy a flavoring agent, also it is not possible to use water in the kitchen, it smells of something bad.The bed is not very comfortable, two connected cheap quality mattresses keep moving apart and you fall into a hole. In general, the price does not match the quality of the hotel. Only bonus you get is nice area and easy access to metro, bus, restaurants and beach.
Stayed 10 nights in Jun 2023
Response from Guest Relations Manager on Jun 19, 2023
Dear Ilya,We are sorry about the experience you had with us. Is a pity we did not how were you feeling in the apartment. Any issue or bad impression our guests have during their stay is very important to report to reception or to the managers. We would do our best to accomplish your desires. We are sorry and we aopologize for the inconvenience.Next time you come to visit us, we will make it up to you.Best regards,Eva LlorensGuest Relations Manager

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Perfect for a holiday / city break
Great location
Stayed 6 nights in May 2023
Response from Guest Relations Manager on Jun 8, 2023
Dear Mark,Is and honor to receive such a high score, we are happy you enjoyed your stay in Lugaris Beach Apartments.Best regards,Eva LlorensGuest Relations Manager

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023
Response from Guests Relations Manager on Jun 8, 2023
Dear Guest,Thank you for your score.We would appreciate if you could send an email to know what we can improve for the future of our guests comfort.Thanks in advance.Best regards,Eva LlorensGuests Relations Manager

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was positive. The apartment was clean and well equipped. It is located in a nice safe area next to the beach. We did find it a bit far from the city centre but knew that when we chose the apartment. The only problem we had with the apartment was the key to open the door to the apartment, it was always a challenge to get the door open. I would recommend staying at this apartment if you don’t mind being away from the city centre and if you want to spend time at the beach.
Stayed 6 nights in May 2023
Response from Guest Relations Manager on May 25, 2023
Dear Matthew,We appreciate your detail review regarding your stay with us, and the special mention that the apartment was well equipped. We try our best to provide all the necessary for our guests, specially on their arrival.We hope to welcome you again.Best regards,Eva LlorensGuest Relations Manager

6/10 Okay

Ivo

Travelled with family
Not really luxury
Stayed 8 nights in Apr 2023
Response from Guest Relations Manager on May 25, 2023
Dear Ivo,Thank you for your comments.We hope next time you come to visit us, we can succeed your expectations.Best regards,Eva LlorensGuest Relations Manager

10/10 Excellent

Gediminas

Stayed 7 nights in Apr 2023
Response from Guest Relations Manager on May 25, 2023
Dear Gediminas,Is an honour to receive such a nice score, thank you so much!Best regards,Eva LlorensGuest Relations Manager

10/10 Excellent

michal

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2023
Response from Guest Relations Manager on May 25, 2023
Dear Michal,Thank you for your high score, we really appreciate it.Best regards,Eva LlorensGuest Relations Manager