Standard Twin Room, Balcony
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Reviews of Hotel Ciutat Vella

3 out of 5
Hotel Ciutat Vella
Carrer Tallers 66, Barcelona

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 291 reviews" "
Rating 8 - Good. 132 out of 291 reviews" "
Rating 6 - Okay. 38 out of 291 reviews" "
Rating 4 - Poor. 14 out of 291 reviews" "
Rating 2 - Terrible. 5 out of 291 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Haze

Disliked: Cleanliness, property conditions & facilities
This hotel feels like a hostel. Dirty walls, linoleum floors, which I guess are meant to facilitate….cleaning spills of whatever kind? institutional hallways, dirty fixtures in the bathroom…everything I would expect from a hostel, and if they were renting these rooms for 35 euro, they would be perfectly fine. I paid several times more than that though, and even though I had an opportunity to back out when I arrived, who wants to pivot from checking in to trying to find a hotel? The property is in a fun area, but you could say the same thing if you were standing outside in the rain. You’re not thinking ‘such a fun area!’ The staff is engaged in (I guess pleasantly) hard-selling various tourist offerings for which it is hard not to assume they receive kick-backs. In general, though I made my piece with it, this place is to be avoided. In a sea with many fish, this is a floating Coke can.
Stayed 2 nights in Nov 2023

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was wonderful
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The property is fine. A bit worn out. My particular room was across from the elevator and there was quite a bit of noise transfer from the hallway, especially from the cleaners. Staff are very friendly and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se lo recomiendo a todos los que quieran caminar Barcelona
Stayed 3 nights in Aug 2023
Response from HOTEL CIUTAT VELLA on Aug 11, 2023
Apreciada Isabel,Agradecemos mucho su comentario, en relación con su reciente estancia en el Hotel Ciutat Vella.Estamos encantados de que su experiencia haya sido tan satisfactoria. Es muy gratificante para nuestro equipo leer comentarios tan positivos, y los apreciamos profundamente.Muchas gracias por tomarse el tiempo para trasladarnos su opinión, y esperamos tener el placer de recibirle nuevamente en el Hotel Ciutat Vella, en Barcelona.Reciba un atento saludo,HOTEL CIUTAT VELLA

4/10 Poor

Julian

Stayed 5 nights in Jul 2023

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful!! The front desk person gave us lots of great information. Housekeeping did an excellent job as well. The location was perfect for our needs.
Stayed 3 nights in Jul 2023

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting from Ireland
The hotel was clean with a wonderful rooftop jacuzzi anf friendly helpful staff
Stayed 4 nights in Jun 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel. Perfect location. Fabulous staff. Couldn’t ask for more.small supermarket across the road. It was all perfect.
Stayed 3 nights in Apr 2023

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American
Centric place near the shopping area and the rooms are very quiet
Stayed 4 nights in Jan 2023

8/10 Good

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the heart of the city, nearby many tourist attractions and some subway stations that allow you to move farther away.
Stayed 2 nights in Jul 2022

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place
I think the lighting could be better. The reception were very helpful. Quiet location. Room design helped to keep the rooms cool.
Stayed 4 nights in May 2022

8/10 Good

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, quite good sized rooms.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Fairly small room but a good reasonably priced hotel for what you get.
Stayed 2 nights in Jul 2021

6/10 Okay

Michael

Travelled with group
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Apr 2020

6/10 Okay

Fong Lieng

good location
The hotel location was excellent. if you’re noise sensitive it’s not a good place, the wall are so thin you can even heard everything. I am staying here for 6 night, the 1st two night was fine, on the third night suddenly that was a loud taking n baby crying until I check out. The bed is not a spring , but the toilet water system was good. Hot shower no problem.
Stayed 6 nights in Jan 2020

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel ive stayed at
I had the most excellent stay at hotel ciutat vella Staff couldn't do enough for you so very helpful in every way possible especially Sandra who made sure my stay was very comfortable and everything i asked for i got and more my room was opposite the lift so i did not have to walk far to my room. My room was spotless on a daily basis and i had a very comfortable bed which i had a very good night sleep during my stay. Highly recommended and hotel is very central to everything you need and more I definitely will be back again soon Ten stars ✨ And the best hotel ive ever stayed at
Stayed 7 nights in Jan 2020

6/10 Okay

Lubna

Stayed 2 nights in Dec 2019

10/10 Excellent

yumi

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist (Albert) offended us. He made xenophobic comments.Terrible in all instances.
Stayed 3 nights in Nov 2019

10/10 Excellent

MF, BC, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and tidy. The location is good very near La Rambla but not too close. I have a room facing the street. It would be quite noisy in the evening but the window is soundproof. The only thing I wouldn't like is that it doesn't have air-cond but only with air ventilation fan working. It's OK in Nov though.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Terrible le bed
Great location and very friendly staff. Beds like sleeping on a board!
Stayed 1 night in Nov 2019

4/10 Poor

Bryan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very sparse rooms, very loud (felt like neighbors were in the room with us) felt more like a hostel. Breakfast was good but that’s about it.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean room! Great location. We would stay here again.
Stayed 1 night in Sep 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Elaine, Huntington Beacg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Albert at the front desk was so helpful!!
Stayed 6 nights in Aug 2019

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location,location,location (conrad hilton)
great great location.everything else very very good and certainly valued priced.highly recommended
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location and great hotel
Great hotel, superb location close to La Rambla, the beaches (Barceloneta) and many tiny streets with great places to eat and drink. Less than 10 min walk to La Boquería market. The room was very comfortable and spacious and in great condition. Only downside, the area of the tub on the roof smelled like rotten eggs, but since we were not hoping to use it, it didn’t really matter.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is very good. Breakfast was enough .The rooms are quite comfortable
Stayed 3 nights in May 2019

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very good location,it was always clean and the bed ,comfortable, it has a very friendly and helpful staff. We stayed in a room facing the street which made it a bit difficult to sleep due to the street noise. ( from the pedestrian traffic and the many restaurant patrons).
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly persinal. Food is very good. Room is very clean. Very close to Rambla.
Stayed 3 nights in May 2019

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet, well maintained hotel!
Immaculate hotel in the epicentre of historic Barcelona ... on a quiet street but just two blocks from Plaza Catalonia, the Airport Aero Bus, HOHO bus, restaurants, shopping and everything. Not a luxury property but wonderfully well maintained. For the area the hotel is reasonably priced. My “single” room was small and a little on the dark side but was what I expected. The friendly staff are attentive, helpful, and speak excellent English. Nice amenities ... rooftop hot tub ... reasonably priced breakfast ... clean and quiet and handy are the big selling point. Street looks a little sketchy at night but is perfectly safe ... in the heart of the tourist area ... the street has “character”.
Stayed 1 night in May 2019

10/10 Excellent

abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very good location
The hotel was better than the pictures made it look. We were greeted by a lovely and very helpful receptionist who made our arrival very smooth. The room was lovely and had a little balcony which 2 people could step out onto. The bathroom was very clean and look exactly as shown. The hotel was in a very central location with Las Ramblas a 3 minute walk away and Placa de catalunya 5 minutes away. Overall very pleased and would recommend to anyone and would stay there again! :)
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Poulita

Liked: Cleanliness, staff & service, property conditions & facilities
Good service Bad location.
People doing construction on other side of our wall. Hear drilling and hammering noise during time we wanted to relax and unwind. During the evening hours, college students skateboarding and socializing loudly outside til late hours.
Stayed 1 night in Mar 2019

10/10 Excellent

cezarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
Excellent on location, Service, quick check in and cleanliness. I would recommend it.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clise to everything shopping dining clean rooms great service nice breakfast
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable hotel for short stays
The hotel is located in a really convenient location close to Plaça de Catalunya. On weekends at night it can get a bit rowdy outside but just got it be smart and have some common sense about you. The staff were helpful and friendly and the rooms are suitable. It does get a bit hot and stuffy in the rooms though so need to open the window to let some air in. Overall it was fine for me as it was easy to get to both the airport buses and trains to Barcelona Sants.
Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not the best
The price was quite good for the area, but I now kind of know why. At check in the lady at the front desk was very nice. The elevator was a little sketchy, making weird noises each time I rode, but I never got stuck or anything so no complaints. The room itself was pretty nice, although quite small and the phone did not work. Comfortable beds, however, the air conditioning didn’t always work. The shower only had about 1/3 of a barrier between it and the rest of the bathroom, so water would inevitably get everywhere no matter what. The real issue came in the morning when I heard banging coming from the room above me around 8 in the morning. I wasn’t sure if it was another guest or construction, but when I heard electric drills I knew it was the latter. I had been up quite late the night before, so I was trying to sleep and could not with this noise that went on for hours. I called down to the front desk to mention the noise and ask if I could get a late check out due to being woken up early by the noise and needing more sleep. He said he could do an extra hour but no more. The morning experience really ruined the whole thing for me both with the construction and lack of adequate customer service in response. I would not stay here again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

digna, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in the central part of the city. The rooms were immaculate. The bedware and the towels were very clean. The rooms were of adequate size and so was the bathroom which even included a bidet. The personnel was extremely helpful, Alberto and Daniel were excellent at trying to meet our needs, and they both went our of their way to make us feel comfortable, and resolve our issues. The hot buffet breakfast was hearty and plentiful. The day we left they even packed a breakfast for all in our group, due to the fact that our flight was leaving early. We left at 6:00am, and breakfast did not start until 7:00 am. However, our only problem was that our room in particular did not have enough storage area nor proper lighting. The rooms for our friends did not have any of these issues. We had a very pleasant stay at this hotel. In the future, we would not hesitate to stay at Hotel Ciutat Vella just, not in the same room.
Stayed 3 nights in Nov 2018

8/10 Good

Wing Kong John

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2018