Standard Double Room

Reviews of BYPILLOW Twenty

3 out of 5
BYPILLOW Twenty
Cardenal Casañas no 11, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 127 reviews" "
Rating 8 - Good. 26 out of 127 reviews" "
Rating 6 - Okay. 11 out of 127 reviews" "
Rating 4 - Poor. 5 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. So convenient to get everywhere.
Stayed 3 nights in Feb 2024

10/10 Excellent

PAUL, Scotch Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to share
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is prety much perfect. Just a few meters from the Liceu subway stop and La Rambla. The hotel is simple but super clean and the rooms are sound proofed and newly remodeled.
Stayed 4 nights in Mar 2024

10/10 Excellent

georgie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always had my back with information. I loved the location practically on La Rambla. Walk to port beach the mall squares and tours.
Stayed 2 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sole travaller - this was perfect for me for the price, clean, small breakfast available, metro is very close, so to other parts of the city and airport are easily reached, la rambla is but a few meters away, highly recommended
Stayed 2 nights in Feb 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my stay. I only needed an extra night in Barcelona to explore all day. It was clean, and it had everything needed to make of a few nights of exploring the city pleasant. ALSO - Amazing location! I'll be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2024

10/10 Excellent

Calista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and modern hotel, amazing location literally could not get closer to the centre and heart of barcelona. Friendly staff and able to store luggage prior to check in and after check out allowing us to explore more.
Stayed 3 nights in Jan 2024

10/10 Excellent

Fangi, Irvine

Stayed 3 nights in Jan 2024

10/10 Excellent

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Richard

AWEFUL. NOT WORTH
The hotel lobby is aweful. The receptionist is unfriendly , argumentative and defensive. The room ambience looks like a hostel. It’s NOT a 3 star hotel and it’s NOT worth the amount of money they charge.
Stayed 3 nights in Dec 2023

8/10 Good

Grant

Stayed 1 night in Dec 2023

8/10 Good

Gary, ALBUQUERQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, clean and great location
Stayed 4 nights in Oct 2023

10/10 Excellent

Madelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room close to Las Ramblas, restaurants, bars and public transport links. Helpful and friendly staff. The room itself was exceptional for the price. Highly recommended
Stayed 3 nights in Nov 2023
Response from BY PILLOW Twenty on Nov 28, 2023
Dear Madelyn, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. It is always a pleasure to receive comments like yours. We want to thank you for highlighting the attention you received from our staff, which is one of our main priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Sara J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from BY PILLOW Twenty on Nov 24, 2023
Dear Sara, Thank you for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Hana

Stayed 1 night in Nov 2023
Response from BY PILLOW Twenty on Nov 9, 2023
Dear Hana, Thank you for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Clean well located accommodations. just needed a small chair in the room so that you could look at a computer at the coffee table
Stayed 2 nights in Oct 2023
Response from BY PILLOW Twenty on Nov 6, 2023
Dear George, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the cleanliness and location of our facilities. We take note of your comments, as they always helps us improve. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 2 nights in Oct 2023
Response from BY PILLOW Twenty on Oct 31, 2023
Dear Phillip, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff, which is one of our main priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Kin On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro and Mercado de La Boqueria. Either a short walk or a short metro ride will reach the attractions. Staffs are very nice and helpful.
Stayed 5 nights in Oct 2023
Response from BY PILLOW Twenty on Oct 24, 2023
Dear Kin On, Thank you very uch for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff, which is one of our main priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Sophie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect location! Was also upgraded! Will definitely be staying again :)
Stayed 3 nights in Oct 2023
Response from BY PILLOW Twenty on Oct 19, 2023
Dear Sophie, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

JACKSON, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, all the staff members are the best.
Stayed 3 nights in Oct 2023
Response from BY PILLOW Twenty on Oct 19, 2023
Dear Jackson, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. Thank you for highlighting the attention you received from our staff, it is always a joy to read comments like yours. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Zakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in Oct 2023
Response from BY PILLOW Twenty on Oct 19, 2023
Dear Zakari, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us, and that you appreciated our location. We also want to thank you for highlighting the cleanliness of our facilities. We hope to see you again on your next visit to Barcelona. Best regards from the entire BY PILLOW Twenty team.

6/10 Okay

gordon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from BY PILLOW Twenty on Oct 5, 2023
Dear Gordon, Thank you for taking the time to evaluate your stay with us. Greetings from the entire BY PILLOW Twenty team

8/10 Good

Eckhart

Stayed 4 nights in Sep 2023
Response from BY PILLOW Twenty on Oct 30, 2023
Dear Eckhart, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

2/10 Terrible

Renee

Disliked: Staff & service, property conditions & facilities
DO NOT STAY HERE! We had no working air conditioner for 3 days and were told the manager "was on holiday." It was over 90 degrees in our room. We repeatedly told them it was not working. No one cared. You could not sleep with the windows open as it is a very loud street. We sweat through our clothes it was so hot. STAY SOMEWHERE ELSE, ANYWHERE ELSE! Expedia contacted them on our behalf and we were told it is a non-refundable room.
Response from BY PILLOW Twenty on Oct 4, 2023
Dear Renee, We regret that your experience with us has not been as you expected. As for your comments, though, we have absolutely no record that you told us anything about a possible malfunction of the air conditioning system during your whole stay. As, in that case, we would have checked it immediately. And this is exactly what we indicated to Expedia.com when they contacted us about it, that we had no record of what you are now commenting here. On the other hand, we want to make it clear that it is absolutely uncertain that our staff told you that the manager was on vacation, so we do not understand the reason for your comment and we are very sorry that comments like yours, far from reality, tarnish the great effort and commitment in trying to make the stay of all our customers as pleasant and satisfactory as possible. Kind regards from the entire BY PILLOW Twenty team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice and comfortable. Great location. Help and guidance from Adia at the reception desk very pleasing.
Stayed 4 nights in Sep 2023
Response from BY PILLOW Twenty on Oct 5, 2023
Dear guest, Thank you very much for sharing your experience with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff as well as the comfort and location of our facilities. We look forward to your next visit to Barcelona! Best regards from the entire BY PILLOW Twenty team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Very convenient location and felt very safe. Front desk folks were friendly and welcoming.
Stayed 2 nights in Aug 2023
Response from BY PILLOW Twenty on Oct 5, 2023
Dear Brian, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff, which is one of our main priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They have lockers in the lobby which are made available prior to checking in... this was a lifesaver for us. A major drawback of the room is that the A/C was limited to 22deg celsius (71.5 deg F). It was really warm and one hopes to relax in the room and recuperate from the hot outdoors by recharging in a cool room. Staff was extremely pleasant/friendly. The baked goods, etc downstairs were delicous. Accomodations were simple but, entirely adequate.
Stayed 1 night in Sep 2023
Response from BY PILLOW Twenty on Sep 19, 2023
Dear Ryan, Thank you very much for sharing your experience with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff, one of our main priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

6/10 Okay

JOCELYN

Travelled with partner
Liked: Cleanliness, staff & service
Small hotel but Great location! Room needs updating but it was clean.
Stayed 4 nights in Sep 2023
Response from BY PILLOW Twenty on Sep 19, 2023
Dear Jocelyn, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us, and that you appreciated our location. We hope to see you again on your next visit to Barcelona. Best regards from the entire BY PILLOW Twenty team.

6/10 Okay

Maci

Liked: Staff & service
It’s fine
As far as somewhere clean and affordable right next to La Rambla this place works. The bed wasn’t super comfortable, it was noisy (to be expected, it’s located on a busy street).
Stayed 2 nights in Sep 2023
Response from BY PILLOW Twenty on Sep 19, 2023
Dear Maci, Thank you for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the cleanliness of our facilities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

4/10 Poor

Judenith

Stayed 1 night in Sep 2023
Response from BY PILLOW Twenty on Sep 12, 2023
Dear Judenith, Thank you for taking the time to evaluate your stay with us. We would have loved you to tell us which aspects did you enjoyed, and which you did not, as that is the only way for us to keep improving. Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wee hotel in Gothic quarter
A great wee hotel. Very friendly staff. Clean, basic but in a fantastic location for walking around Barcelona. We will be back
Stayed 3 nights in Aug 2023
Response from BY PILLOW Twenty on Sep 7, 2023
Dear Steven, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff as well as the location of our facilities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Pauline

Stayed 5 nights in Aug 2023
Response from BY PILLOW Twenty on Sep 20, 2023
Dear Pauline, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us. Best regards from the entire BY PILLOW Twenty team.

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the room was great and location even better! The staff were also very friendly and helpful. The rooms were quite enough considering being in the center of town, the only issues were their door system meant you had to slam the door when leaving to shut it (I lost a lot of sleep waking up to other people leaving at all hours) and the showers drain very very slow so need low water pressure or to be in a bath at your feet and hope it doesn’t overflow. If you’re sensitive to smells you may have challenges as they overuse (a nice) fragrance/cleaning product. Overall, we would stay again.
Stayed 3 nights in Aug 2023
Response from BY PILLOW Twenty on Aug 25, 2023
Dear Jade, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff as well as the cleanliness, comfort and decoration of our facilities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

8/10 Good

Michelle

Stayed 2 nights in Aug 2023
Response from BY PILLOW Twenty on Aug 21, 2023
Dear Michelle, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from BY PILLOW Twenty on Aug 21, 2023
Dear John, Thank you for taking the time to evaluate your stay with us and for rating us 5/5. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 3 nights in Jun 2023
Response from BY PILLOW Twenty on Jul 26, 2023
Dear Patrick,Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us, and that you appreciated our location. We hope to see you again on your next visit to Barcelona. Best regards from the entire BY PILLOW Twenty team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from BY PILLOW Twenty on Jul 24, 2023
Dear guest, Thank you for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcoming. Very helpfull for finding all kinds of visits and activities. Fun to be around.
Stayed 10 nights in Jul 2023
Response from BY PILLOW Twenty on Jul 24, 2023
Dear Marie, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff, one of our priorities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Averil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Treat
Stayed 3 nights in Jul 2023
Response from BY PILLOW Twenty on Jul 20, 2023
Dear Averil, Thank you very muchfor taking the time to evaluate your stay with us. We are very happy that you choosed us for such an special occasion and very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and tidy, great location on las rambles
Stayed 3 nights in Jul 2023
Response from BY PILLOW Twenty on Jul 18, 2023
Dear Leon, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the the cleanliness and comfort of our facilities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

10/10 Excellent

Amilcar, LARES

Travelled with family
Great place to staying
Stayed 2 nights in Jul 2023
Response from BY PILLOW Twenty on Jul 18, 2023
Dear Amilcar, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to Barcelona. It is always a pleasure to have guests like you! Best regards from the entire BY PILLOW Twenty team

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel would stay again
The hotel was great, very modern rooms. Fridge, aircon, wifi, bed all good. They have smart tvs so was able to login to my netflix account. I didn't find it too noisy at night. They have lockers for luggage you can use if you arrive before checkin or want to leave them after checkout.
Stayed 2 nights in Jun 2023
Response from BY PILLOW Twenty on Jul 18, 2023
Dear Christian, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us, and that you appreciated all the services and facilities that we make available to our guests with the aim of guaranteeing them a most satisfactory stay. Looking forward to see you again any time soon! Best regards from the entire BY PILLOW Twenty team

10/10 Excellent

Rafael

Stayed 1 night in Jul 2023
Response from BY PILLOW Twenty on Jul 18, 2023
Apreciado Rafael, Muchas gracias por tu valoración. Nos alegra enormemente saber que has disfrutado tu estadía con nosotros. Esperamos volver a verte muy pronto. ¡Un abrazo de todo el equipo de BY PILLOW Twenty!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal - great location.
Great location, good size rooms and bathroom. Friendly staff
Stayed 2 nights in Jun 2023
Response from BY PILLOW Twenty on Jul 4, 2023
Dear David, Thank you very much for taking the time to evaluate your stay with us. We are very pleased to hear that you enjoyed your stay at BY PILLOW Twenty. We want to thank you for highlighting the attention you received from our staff as well as our facilities. We look forward to your next visit to Barcelona! Greetings from the entire BY PILLOW Twenty team

8/10 Good

julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location , friendly staff, not too extensive. Rooms were not wow but clean, simple and that is all we needed to crash after busy days exploring Barcelona
Stayed 4 nights in Jun 2023
Response from BY PILLOW Twenty on Jul 3, 2023
Dear Julia, Thank you very much for taking your time and sharing your experience with us. We appreciate that you higlight the location of our facilities. Looking forward to see you again! Best regards from the entire BY PILLOW Twenty team.

10/10 Excellent

Jil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice! Everything was up to the level. Thumbs up to the housekeeper, did a great job every day! Location canmot be any better (on Ramblas, yet 20m away so no noise issue). Highly recommended
Stayed 6 nights in Jun 2023
Response from BY PILLOW Twenty on Jul 3, 2023
Dear Jil, Thank you very much for sharing your experience with us. We are very happy to hear that you enjoyed your stay with us, and that you appreciated our location. We want to thank you for highlighting the cleanliness of our facilities. We hope to see you again on your next visit to Barcelona. It is always a pleasure to have guests like you! Best regards from the entire BY PILLOW Twenty team.