Sports facility

Reviews of Hilton Barbados Resort

4.5 out of 5
Hilton Barbados Resort
Needhams Point, Bridgetown

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1002 reviews" "
Rating 8 - Good. 352 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful setting
Stayed 1 night in Mar 2024
Response from Hilton Barbados Resort on Mar 20, 2024
Thank you Robert. The resort is set in a beautiful location, the island’s peninsula, with ocean views all around which makes for a great start to the day. Hope to welcome you back soon.

10/10 Excellent

Charles Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 17, 2024
Charles, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

Mary

Stayed 3 nights in Mar 2024
Response from Hilton Barbados Resort on Mar 15, 2024
Mary, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

8/10 Good

Cherian, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms, restaurants onsite were expensive but food was consistently good. Accessibility from main attractions is difficult, but overall good experience.
Stayed 4 nights in Mar 2024
Response from Hilton Barbados Resort on Mar 13, 2024
Cherian, thank you for taking the time to share your experience with us following your recent visit. For great food, crystal-clear beaches and pools, lush landscapes, comfortable rooms with amazing views from every angle, you certainly choose the right location, and of course our friendly and welcoming team make it all the more enjoyable. Looking forward to welcoming you back with open arms soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great food …. And the staff couldn’t have been more helpful.
Stayed 8 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 7, 2024
Jean, thank you for taking the time to share your experience with us and thank you for your support of the Hilton brand. For comfortable rooms with amazing views from every angle, great food, consistency of delivery and excellent levels of service by our amazing team makes the Hilton Barbados Resort the ideal location for a relaxing vacation. We hope we’ll have another opportunity to welcome you back soon.

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay. Clean, modern, and safe. The staff are all very friendly and accommodating. We had a very enjoyable stay and will be back again!
Stayed 4 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 4, 2024
Thank you for taking the time to share your experience with us. For crystal-clear beaches and pools, comfortable rooms with amazing views from every angle, great food, consistency of delivery and excellent levels of service by our amazing team, Hilton Barbados Resort is the ideal location for a relaxing vacation. We look forward to welcoming you back soon for another enjoyable stay.

6/10 Okay

William, Guelph

Travelled with family
Disliked: Staff & service
Pool and beach
Stayed 2 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 4, 2024
William, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. For crystal-clear beaches and pools and comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you back soon.

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views.Great location for those who like the beach, swimming in the ocean, and centrally located for explorers like my wife and I. Would definitely stay here again.
Stayed 9 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 1, 2024
Mike, thank you for taking the time to share your experience with us. For crystal-clear beaches and pools, comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you and your wife back soon.

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 4, 2024
Maria, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance.

8/10 Good

Riyaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hilton Barbados Resort on Feb 29, 2024
Riyaz, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

8/10 Good

Kalpita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved the location, Carlisle beach is within walking distance, also there is a great little old fort with amazing views of the sunset! The rooms are all ocean facing so the different prices for ‘ocean facing’ rooms is just a marketing gimmick… The staff were usually very friendly, but for a resort like this I would have expected proper tea/coffee mugs instead of the paper cups we received each day… I did appreciate the refillable bottles of toiletries in their bathrooms, rather than tiny plastic bottles which often get taken away and just add to the environmental burden. Our toilet flooded on a couple of occasions and it eventually got to a point where we needed to be moved to another room, but we did expect the hotel staff to help with the move and there was none of that. When we pointed this out, the reception were good enough to apologise and give us a late check out facility, which we appreciated! All in all, a good stay. Might consider visiting again.
Stayed 6 nights in Feb 2024
Response from Hilton Barbados Resort on Feb 27, 2024
Kaplita, thank you for taking the time to share your experience with us following your recent visit. We welcome and appreciate your detailed feedback as it helps us to evaluate our service levels and identify areas that may require improvement. I’d like to also extend an apology for the room move which could unfortunately could not be avoided, and do hope that our recourse of the late check-out was satisfactory. For comfortable rooms with amazing views from every angle, Hilton Barbados Resort is the ideal location for a relaxing vacation, and I do hope that we will have the pleasure of welcoming you back soon.

8/10 Good

Mariellen

Stayed 2 nights in Feb 2024
Response from Hilton Barbados Resort on Mar 20, 2024
Mariellen, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in Barbados!
Stayed 3 nights in Feb 2024
Response from Hilton Barbados Resort on Feb 21, 2024
Your feedback is appreciated, thank you Janet. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. Hope to welcome you back soon.

10/10 Excellent

Osnalza

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Hilton Barbados Resort on Feb 16, 2024
Thank you for choosing our wonderful resort and for your support of the Hilton brand.

6/10 Okay

Arthur

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get in to room Til after 630pm. They did give us a free drink voucher and let us check out at noon instead of 11am. Breakfast should be included instead of paying $30pp per day. Food and drinks are expensive. Property looking dated. Stay was good overall though.
Stayed 1 night in Feb 2024
Response from Hilton Barbados Resort on Feb 12, 2024
Arthur, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. Our resort is situated on the island’s peninsula with ocean views all around which makes it the ideal location for a relaxing holiday. We do hope to welcome you and back soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beaches were great, size of facility. However, there is some differed maintenance that needs to be done to keep the property in better condition.
Stayed 4 nights in Jan 2024
Response from Hilton Barbados Resort on Feb 6, 2024
Peter, thank you, your comments are appreciated. For amazing ocean views from the island's peninsula, tranquil, sunny beaches, and excellent service, you choose the ideal location for a relaxing stay. We do take great pride in the amenities we provide and our facilities, and feedback of this nature will certainly go a long way in measuring our overall performance, thank you.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and nice hotel
Stayed 2 nights in Feb 2024
Response from Hilton Barbados Resort on Feb 5, 2024
Ryan, you made my day with your kind comments, thank you. Our comfortable rooms with spectacular ocean views all around and the excellent service provided by our team members are just a few reasons why guests return to stay with us time and time again. We do look forward to another opportunity to welcome you back and that our resort becomes your “home away from home”.

6/10 Okay

Stewart

Business traveller
Disliked: Staff & service, property conditions & facilities
Hotel is overpriced and staff are rude, breakfast can be a bit chaotic (long wait for an omelette sometimes). If the price was lower I wouldn’t be so harsh. Beach is very nice which is what makes the hotel.
Stayed 7 nights in Jan 2024
Response from Hilton Barbados Resort on Feb 5, 2024
Stewart, thank you for your feedback which will be quite valuable in measuring our overall performance, and will go a long way in helping us to improve the quality of product we offer. Guests usually have nothing but high praises for the level of service provided by our team, and I would like to extend an apology for your most unusual experience. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. We hope to have another opportunity to welcome you back.

8/10 Good

Laura Chapman-de la

Stayed 6 nights in Jan 2024
Response from Hilton Barbados Resort on Feb 5, 2024
Laura, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

6/10 Okay

Kathleen, Bluffton

Travelled with partner
The property was quite old. The facilities weren’t maintained properly. The area around the property was difficult for walking as the sidewalks, etc. were in disrepair. The staff, however, was great.
Stayed 7 nights in Jan 2024
Response from Hilton Barbados Resort on Feb 2, 2024
Kathleen, thank you for your review. We do take great pride in the services and facilities we offer, and always welcome both negative and positive feedback as this enables us to regularly review and improve our service standards where necessary. From the excellent service provided by our wonderful team, to our comfortable rooms with amazing views, Hilton Barbados Resort is the ideal location for a relaxing vacation and despite your experience we hope to have another opportunity to welcome you back.

6/10 Okay

Suneal, St. Catharines

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Service was subpar at the bar and food was expensive ( breakfast buffet) for what they were serving.
Stayed 7 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 31, 2024
Thank you for your feedback Suneal. So sorry you were disappointed with our food selections which most guests absolutely enjoy, be assured your comments will go a long way in evaluating our overall product quality. Hope to see you back again soon.

10/10 Excellent

Bryant Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First I would like to say that my baby Vaneka had the best birthday stay of all time!! The facility was clean and the property location was perfect!! A big shout out to Mike our taxi driver who serves also as the staff driver for your great service and hospitality!!! My dude!! Also I would like to thank Cheryl L for her professionalism and courtesy in taking care of our room!! The little things matter and we appreciate you rm 225 Bryant and Vaneka! Please recognize her!!!! All in all I give you guys a 5star rating! We will be back!
Response from Hilton Barbados Resort on Jan 29, 2024
“The best birthday stay of all time!!” Bryant, you absolutely made my day with your kind comments! Thank you for your detailed feedback and for choosing our resort to celebrate such a memorable occasion as Vaneka’s birthday. From all accounts both you and Vaneka enjoyed all we have to offer – our comfortable rooms with spectacular ocean views and the excellent service provided by our amazing team. It was particularly nice to see you singled out Cheryl from our Housekeeping Team, and Mike – they are both superstars and true ambassadors of our resort and I will certainly share your wonderful comments with them. Our ideal location with ocean views all around makes the Resort a wonderful place for a relaxing stay, we do look forward to another opportunity to welcome you back.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 29, 2024
Dominic, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

Faith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 26, 2024
Fatih thank you for choosing our wonderful resort and for your support of the Hilton brand.

8/10 Good

Judeene

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hilton Barbados Resort on Jan 26, 2024
Judeene, thank you for choosing our wonderful resort and for your support of the Hilton brand.

6/10 Okay

Luke James, Dartford

Liked: Cleanliness, staff & service, amenities
Staff were absolutely amazing. The actual hotel itself was bit dated which I thought was a let down. No reflection on the staff thou.
Stayed 4 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 26, 2024
Luke, I am pleased to read about your recent stay with us, thank you. Our comfortable rooms with spectacular ocean views all around and the excellent service provided by our friendly team, are just a few reasons why guests return to stay with us time and time again. We do look forward to another opportunity to welcome you back and that our resort becomes your “home away from home”. Thank you for choosing to stay at our wonderful resort and for your support of the Hilton Brand.

6/10 Okay

Violet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We waited over 1 1/2 hours after designated check in time for our room. After a long flight from the UK hardly what we wanted. The room was very clean and lovely when we got into it but still didn’t alter the wait. Breakfast was okay but nothing special.
Stayed 1 night in Jan 2024
Response from Hilton Barbados Resort on Jan 26, 2024
Violet, thank you for taking the time to provide feedback following your stay. Hilton Barbados Resort is located on the island’s peninsula with ocean views all around which makes the hotel an ideal place for a relaxing stay. Your comments on our check in process are appreciated and will be used to evaluate this service aspect. We look forward to welcoming you back with us soon.

10/10 Excellent

atilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We switched to Hilton from a different facility, due to spiders entering our villa. We have had truly magnificent 5 days in Hilton. Great room with water view. Two beaches. Everything made convenient for you to have a great time. Maybe it could do a bit better on the entertainment / animation front. Music ended around 22:30 I would say.
Stayed 5 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 26, 2024
Atilia, many thanks for your review and I hope you had a safe and pleasant journey home. Your comments are very much appreciated and will be valuable in measuring our overall performance. From the excellent service provided by our wonderful team, to our comfortable rooms with amazing ocean views, Hilton Barbados Resort is the ideal location for a relaxing vacation. We hope to welcome you back soon.

6/10 Okay

Kathie

Travelled with partner
Liked: Cleanliness
The Hilton Hotel Needhams Poont has a grand inviting entrance with welcoming staff but once you go deeper into its fabric you can see this hotel is in need of a refresh not only of its fixtures and fittings but in some cases its staff. Customer service is key in a service industry which I cannot say was in abundance at this hotel , which is a shame.
Stayed 5 nights in Jan 2024
Response from Hilton Barbados Resort on Jan 10, 2024
Kathie, thank you for the feedback on your stay which will certainly go a long way in evaluating the level of service we provide. The warm and caring attitude of the team here at Hilton Barbados Resort is one of the many reasons guests continue to return time after time to stay was us so I was quite concerned to read your comments and would like to extend an apology. Despite your experience we hope to have another opportunity to welcome you back, and if I can assist in any way do get in touch.

8/10 Good

Rashma, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hilton Barbados Resort on Jan 9, 2024
Rashma, thank you for choosing our wonderful resort and for your support of the Hilton brand.

8/10 Good

Armandry Pascual

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel an
Stayed 11 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 8, 2024
Thank you for choosing the Hilton Barbados Resort.

10/10 Excellent

Brian

Stayed 1 night in Jan 2024
Response from Hilton Barbados Resort on Jan 29, 2024
Brian, thank you for choosing the Hilton Barbados Resort, hope to welcome you back soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a bit early dated but overall The room was comfortable and clean. Fort Charles is located on the property and provides a scenic view.
Stayed 5 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 8, 2024
Alan, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. Hope to welcome you back soon.

10/10 Excellent

Helen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for Dec 2024. The room has amazing aircon and a beautiful view. Lovely pool and stunning beach. The nearby beaches are exceptional.
Stayed 6 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 5, 2024
Helen, your kind comments are appreciated, thank you for your feedback. Our resort is situated on the island’s peninsula with ocean views all around which makes it the ideal location for a relaxing holiday. We are very much looking forward to welcoming you back in December 2024.

4/10 Poor

Radha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Read this before booking. Upon check in I was told only one person is allowed the continental breakfast despite paying per person and clearly stated in my itinerary. My 10 yrs old was not allowed to have breakfast because technically they don’t charge for children staying in the room. I told them it doesn’t make any sense and should update their website or relate this information to Expedia. There was another family that threw a fit for the same reason. If it’s not feasible then remove it from your description or put coffee and muffins but it’s ridiculous to say this to people upon check in if this was known prior I would have gone somewhere else. I would not book with them again. The pool and beach was nice but the rooms were not spotless the bathrooms had stain on the walls and corners the floors were a bit sticky.
Stayed 5 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 26, 2024
Radha, many thanks for your feedback. I would be more than happy to assist with the challenges you experienced during your stay, if you would be so kind and confirm your preferred contact information.

10/10 Excellent

Lyndon, Miami

Stayed 4 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 3, 2024
Lyndon, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

jon, Georgetown

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
The staffs are very friendly and mannerly I witness one staff working room service being taunted by a young girl
Stayed 3 nights in Dec 2023
Response from Hilton Barbados Resort on Jan 3, 2024
Thank you Jon, your feedback is appreciated. Our comfortable rooms with spectacular ocean views all around and the excellent service provided by our team members, are just a few reasons why guests return to stay with us time and time again. We are very much looking forward to welcoming you back soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last-minute solo stay
Stayed last minute Christmas Day into Boxing Day - the staff were so wonderful and friendly, the facilities clean, very comfortable and welcoming. The pools are beautiful, and the overall experience was fantastic.
Stayed 1 night in Dec 2023
Response from Hilton Barbados Resort on Dec 28, 2023
Christina, you made my day with your kind comments! Thank you for your feedback on your stay with us and for your support of the Hilton brand. From all accounts you enjoyed all we have to offer – our comfortable rooms with spectacular ocean views and the excellent service provided by our amazing team. We do look forward to welcoming you back for another stay, do feel free to get in touch if I can assist with any future travels.

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Hilton Barbados Resort on Dec 27, 2023
Svitlana, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

Denita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone were excellent!
Stayed 3 nights in Dec 2023
Response from Hilton Barbados Resort on Dec 27, 2023
Denita, thank you for your kind comments on your recent stay. For pool, beach, food and excellent service you choose the right location and I do hope to welcome you back soon.

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service in beach bar was not good. Hotel needs more dining options for lunch Otherwise staff were very friendly and helpful
Stayed 1 night in Dec 2023
Response from Hilton Barbados Resort on Dec 27, 2023
Gretchen, thank you for your feedback. We do appreciate constructive feedback as this enables us to continually review our service standards. While I am sorry to learn of your disappointing experience at the beach bar, I am pleased you enjoyed our wonderful location on the island’s peninsula with ocean views all around and the service extended by our team members. You have my assurance your feedback will go a long way in helping us to better deliver our brand promise. We look forward to welcoming you back to this beautiful island soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hilton Barbados Resort on Dec 18, 2023
Andrew, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Matthew, thank you for choosing our wonderful resort and for your support of the Hilton brand.

10/10 Excellent

gary

Travelled with partner
Liked: Amenities
Hotel staff and friendly people
Stayed 14 nights in Nov 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Gary, thank you for your kind comments and it was our pleasure to welcome you to the beautiful island of Barbados. For pool, beach and relaxation you came to the right place and of course our friendly and welcoming staff make it all the more enjoyable. Looking forward to welcoming you back with open arms soon.

10/10 Excellent

Hongbin, The woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Hongbin, thank you for choosing our wonderful resort and for your support of the Hilton brand.

6/10 Okay

Cedric

Business traveller
Disliked: Property conditions & facilities
I have been told that my room is not ready when I arrive at 6pm(2hour after the regular check in time). I continually asked them when will it be ready however there is always a "relax, this is Caribbean style and/or I am not sure excuse etc." Thanks a staff who is well response and have "can do" attitude helped me to check in and finally got my room. The room is pretty old and there is no soundproofing at all. I can even hear what my neighbour's conversation. I always trust Hilton however this time it make me feel so unhappy.
Stayed 1 night in Dec 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Cedric, your feedback is appreciated, thank you. Hilton Barbados Resort is located on the island’s peninsula offering spectacular ocean views from every guest room and is in close proximity to many places of interest. I am so sorry to learn of your disappointing arrival experience and happy that this did not mar your overall stay with us, please do accept my sincere apologies for this. I do hope we will have another opportunity to welcome you back soon, until then take care.

10/10 Excellent

Fritzie, Diamond Bar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home❤️
Stayed 4 nights in Dec 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Frtizie, thank you for your feedback on your stay with us. We are very much looking forward to welcoming you back to your “home away from home” and thank you for your continued support of the Hilton brand.

8/10 Good

Barnaby

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely place to stay but go out to eat and drink
The setting is wonderful and the dive school in the car park is fantastic. Diving is what I went for and I was not dissapointed. What was dissapointing was the service at the two bars. I ended up not getting a drink at the pool bar at all as the wait was just not worth it. Afetr a couple of nights of frustration I gave up at the Careenage bar too. Breakfast was good in the lighthouse restaurant. Beach is fantastic, rooms clean and well looked after. I will probably return again but plan not to use the onsite catering facilities. A shame as it's a minimum 10 minute walk to anywhere else for some decent food and drink.
Stayed 7 nights in Nov 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Barnaby, many thanks for your feedback and I hope you had a safe and pleasant journey home. So sorry to learn of the challenges during your stay and would like to extend an apology. Be assured that we do take great pride in the services and facilities we have to offer - whether it is our comfortable rooms, the wonderful service provided by our team members, and our appetizing food and beverage selections – to mention a few. Your comments will provide us with the ideal opportunity to evaluate the quality of product we offer. We hope to have another opportunity to welcome you back and if I can assist in any way do get in touch.

6/10 Okay

Tracy

Disliked: Cleanliness, property conditions & facilities
Hit or miss here. Slow service and friendly service most of the time. Rooms and facilities are a bit run down. Bedding has something on it. Check in and out lines were long. In fairness, have no other comparison as this was our first time in Barbados.
Stayed 1 night in Nov 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Tracy, thank you for the feedback on your stay which will certainly go a long way in measuring our overall performance. Hilton Barbados Resort sits on the island’s peninsula with ocean views all around and is in close proximity to places of interest, which makes the resort the ideal location for a relaxing stay. Hope to welcome you back soon.

10/10 Excellent

Michael Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Hilton Barbados Resort on Dec 12, 2023
Michael Patrick, thank you for choosing our wonderful resort and for your support of the Hilton brand.