Indoor pool

Reviews of Shangri-La Baotou

4.5 out of 5
Shangri-La Baotou
66 Min Zu East Road, Qingshan District, Baotou, Inner Mongolia

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4
We stayed one night and we're very pleased. The pool was great. The staff were very friendly and helpful. The hotel is comfortable and clean. The breakfast buffet was excellent. We have no complaints at all. The front desk staff, 张青青 and 王佳欣, made check in and check out easy and fast considering Covid 19 complicates things. Would definitely stay again.
Stayed 1 night in Aug 2020

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Baotou?
Very friendly English speaking staff. The breakfast was amazing and fitness facilities and pool were great.(don’t forget to bring a swim cap)
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Jake, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the heart of Baotou
Very lovely hotel, and centrally located in the middle of Baotou (not that there's much to do there). The staff were very welcoming and pleasant, but seemed perhaps a touch inexperienced. Not that it detracted from my stay at all, it was just a bit short of the standard one would expect at a five-star hotel. Aside from that I had a fantastic stay. The room was spacious and clean and had all the amenities. The lounge breakfast was very nice too.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Travel, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business and leisure hotel of good quality
Rated for business and hotel served well
Response from General Manager on Oct 10, 2016
Dear valued guest, thank you very much for your comments. Welcome you back to our hotel soon.

8/10 Good

Ian, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Staff were friendly and helpful. Good
We arrived early and hotel let us check in. They did not have to. We were also allowed a late checkout 4pm this was very helpful for us and I would like to thank the hotel. There was no extra charge for this. I have no complaints about anything
View from room
Response from Jo on Oct 10, 2016
Dear lan, thank you very much for your comments. Welcome you back to our hotel soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Zazoo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
Hotel well located. Breakfast on the second floor is very good (Mongolian, chinese and american breakfast style). Lobby and lounge are very nice.

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, room comfort
Best hotel in town
For sure the best stay in town. Room conditions and breakfast are just ok (nice views from the top - even if not much to see :) , but again, you need to consider the environment. Some of the staff speaks a tiny bit of English, and they are super helpful. One of them even drove us to the Lamassery out of town at a competitive price.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for the price of RMB800, the room is fine with the normal Shangri la standard The property is new, and come with a view. While every hotel takes my debit card as deposit, this hotel don't, so I have to use a credit card instead....and coincidentally, 3 days after, this card received fraudulent transactions....and this hotel was the last to have assess to my card. well, thanks to OTP security, no losses on my side That is all that I have to say
Stayed 2 nights in Jul 2019

10/10 Excellent

guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错
不错
Stayed 1 night in Mar 2019

10/10 Excellent

WEIDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好!
酒店環境都很不錯!
Stayed 2 nights in Sep 2018

8/10 Good

Mikko

Liked: Cleanliness
Baotoun ihme
Baotou on ongelmallinen kohde huonon kielitaidon osalta.

10/10 Excellent

Elie, SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았습니다.
뷰가 앞에 멋진공원이보여서 근사했고 번화가 가운데 있어서 지리적으로 위치도좋았습니다. 방도깔끔하고 그리고 화장실이 깔끔해서좋았어요
Response from SLBT on Sep 21, 2016
존경 하는 손님, 대단히 감사합니다 는 논평 을 환영 한 다며 다음 에 입주 바 오 터 우 샹그릴라 호텔 로 향 했 다.

10/10 Excellent

ji hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변 편의시설이 아주 좋습니다
위치도 좋고 주변에 편의시설도 아주 좋았습니다. 스타벅스 서브웨이 및 왓슨스를 비롯해 편의점도 가깝고 좋습니다
Response from General Manager on Oct 10, 2016
Dear valued guest, thank you very much for your comments. Welcome you to come back to our hotel soon.

2/10 Terrible

CHENG YEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

van, beijing

Liked: Cleanliness, staff & service, room comfort
设施略旧 服务还不错
酒店的硬件设施略旧 细节做的也不算好 如果降级为traders还可以 从ci到co 整个期间都很热情 送到电梯 每位原弓都会微笑问好 欢迎水果是俩苹果。。。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bra service och läge
Trevligt loungeområde med levande musik och bra service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全包頭來說應數一數二