Ratings based on 284 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Halifax, NS

Needs Better Beds

Posted 18-May-2015
Pros: Location was very convenient.
Cons: Better beds and/or bedding.
Location: Close to the highway and places we wanted to see.
The mattress cover and sheet did not fit the bed properly. We spent half the night trying to get it to stay together. It was a miserable sleep. The hotel was otherwise good and the staff was excellent.
3 out of 5
by A verified travellerfrom Boston

Convenient location

Posted 18-May-2015
We needed to call the front desk twice to get the correct wifi password and report a wet area in the corner of the room that we suspect was a leak from the AC unit. No one came to check the unit while we were there.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, Washington

Rooms great. No matching hallways

Posted 12-May-2015
The rooms are clean and adequate with fridge microwave oven. The hallways are not clean. Swimming pool was greate. The kids enjoyed that. We haven't tried their food to leave a comment.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom laconia, nh

Great location for everything we needed to do

Posted 11-May-2015
I wasn't happy about not having the adjoining rooms i requested nor the fact that i wasn't told by anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-May-2015
The staff at the front desk were wonderful! It's a very good location, close to the highway. Clean rooms.
1 out of 5
by A verified traveller

Under construction ,

Posted 10-Apr-2015
This hotel was under construction, took forever to find the lobby. Confusing layout. Was totally blind sided. Limited parking area as well.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom maine

It's okay

Posted 24-Mar-2015
There were no towels for the pool when we went down and even after towels were requested there was still none over an hour later! The pool area was also very cold. I wore a sweatshirt while my children swam. The pool itself was decently warm, and the rooms were clean if a bit small. The staff was polite and dunkin dunkin donuts is right next door for breakfast. Not the best place I have stayed, but not the worst either, just average. Wish they offered a free breakfast as many hotels do.
Comment from Hotel Management
26-Mar-2015 by Andrew, Guest Services, Hotel Management
Ann, I would like to thank you for taking the time to rate and review your recent stay at the Holiday Inn Bangor. I’m so glad you found the room clean and the staff inviting. Please accept my apologies for the lack of towels in the pool area. I will address this with our employees to ensure we do a better job of responding to our guests’ needs in the future. Feedback like yours helps us to do our job better. Thank you again and I hope you’ll come back to see us soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Mar-2015
The hotel was clean and close to the airport. Dinner was very good and breakfast was hot and fresh.
2 out of 5
by A verified travellerfrom Maine

Small room, needs updating

Posted 8-Mar-2015
Spent one night, room was extremely small and had a weird smell that could have been mold. The furniture and carpets are very old and dated. For the price I would not stay here again, there are better choices.
3 out of 5
Recommended
for Getaway With Friends
by shelleyfrom West Gardiner, Maine

No breakfast!

Posted 23-Feb-2015 on Hotels.com
Hotel lobby was undergoing remodeling so getting to the check in was a little cumbersome. the following morning went for continental bfk - was told the booking through hotels.com did not include any bfk - I could buy it for $10.95. No thanks -