Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 5-Sep-2014
Pros: location, courtesy of staff, room cleanliness
Cons: hot tub, coffee, breakfast, fix the parking lot by the golds gym
Location: seafood restaurant on marina; many shops a few miles away
Was hoping to sit in hot tub but it had been removed. No continental breakfast and the coffee was not very good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and staff

Posted 5-Sep-2014
Hotel was nice and staff were courteous. We would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Aug-2014
Very Good, The people were very accommodating and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Greenville SC

Proximity to airport

Posted 19-Aug-2014
Pros: Clean, spacious rooms with a microwave and mini frig in the room - very convenient!
Cons: Trying to close the door on the sleeping room was difficult. The door had to be slammed in order to get past the sticking latch.
Location: Lots of restaurants and shopping close by.
Very busy front desk in the mid-afternoon - telephone ringing, staff asking questions - and only one person to deal with those interruptions and check in guests. Everyone was friendly and helpful.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

nice hotel close to airport

Posted 29-Jul-2014
Pros: above
Cons: Since there are limited breakfast options in area, a continental breakfast. Would have been fantastic.
Location: Only interest was proximity to airport
Great bed and bathroom. Looked like both we're new. Nice restaurant also.
2 out of 5
by A verified traveller from boston,ma

Wouldn't stay again

Posted 21-Jul-2014
Pros: Location is right off the highway.
Location: There is a huge shopping area less than 10 min away. 900 Stillwater Ave Bangor, ME 04401
Two main issues: 1) The room was extremely stuffy and humid. The A/C didn't help and we could open the windows but there was no screen so that was a no no. 2) The wifi was horrible! We don't assume to have 4G speed on our cell phones (we could only get 3G in the area with Sprint) so we made sure the hotel had wifi. It took forever to connect to it and sometimes it just wouldn't connect. Very frustrating when trying to plan your next move. Bonus issue: bathroom ceiling looked like it suffered some water damage.
Comment from Hotel Management
27-Jul-2014 by Joani, Hotel Management
Alex, Thank you for letting us know about your experience. I do apologize for your stay. I will bring your concerns to my maintenance team. We are currently working with multiple networking groups to upgrade our wireless services. I hope you can return again in the future to try our new system. Thanks again for your feedback.
Comment from Hotel Management
27-Jul-2014 by Joani, Hotel Management
Dear Alex, I'm sorry to hear about your experience. We are working with our maintenance team to improve our internet service for our guests. Connectivity and comfort are very important to us. I hope you will return to try our improved system when it is finished. I'm sure you would be impressed. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable

Posted 21-Jul-2014
Pros: Facilities were neat and clean and employees were very nice
Cons: Parking lot needed paving but hey it is Maine!
Very good location and would stay again. The free passes to Golds Gym next door was a nice surprise and came in handy
3 out of 5
by A verified traveller

Disappointed with smell

Posted 29-Jun-2014
Pros: Nicely decorated and very comfortable bed
Cons: The carpet needs to be ripped out of room 121 because it stinks
Location: Shopping
Other than the smell of the room and one rude front desk receptionist the hotel was good
4 out of 5
Recommended
for Everyone
by Geordie from Canada

A very comfortable stay. I recommend it highly

Posted 10-Jun-2014
From the get go an enjoyable stay. A streamlined check in and check out compared to some we've experienced lately, with excellent desk staff. An unpretentious bar and restaurant made it a very relaxing travel wind down. Has a pool and a full gym on the lot. Highly recommend
3 out of 5
Recommended
for Everyone
by A verified traveller

housekeeping

Posted 9-Jun-2014
The only thing I didn't like about my stay was hearing housekeeping knock on each door in the hallway to see if a room was available to clean, at 9AM. They should have a list of people that have checked out, or wait at least until 10-11am before they disrupt people's sleep.