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Reviews of The Vertical Suite

5 out of 5
The Vertical Suite
90/9 Srinakarin Road, Nongbon Pravet, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 134 reviews" "
Rating 8 - Good. 51 out of 134 reviews" "
Rating 6 - Okay. 18 out of 134 reviews" "
Rating 4 - Poor. 8 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

dujuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice need pool update
Stayed 11 nights in Feb 2024

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad condition and needs updating post covid
Pictures were taken before covid it seems. The pool is green with algae and unusable, tiles falling off and open drains in the bottom of the pool. As for the room, it is tired and wasn't particularly clean. Sockets falling off the wall and random holes in the wall. The area is not touristy but does have a shopping centre near by (the one "attached" is over a bridge and closed). It was a shame as it was the end of our trip and we had to go to starbucks every morning for breakfast as the hotel felt dirty and the breakfast was some hard croissants and 2 choices of cereal. Unfortunate to see as it seems to be a casualty of covid (the magazines in the room were from 2020).
Stayed 2 nights in Aug 2023
Response from The Vertical Suite Hotel on Aug 31, 2023
I sincerely value and appreciate your comments and apologize for the inconvenience. Please be assured that the defect would be shared to our management team for improve and resolution.

10/10 Excellent

dujuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine the pool needs update
Stayed 7 nights in Aug 2023
Response from The Vertical Suite Hotel on Aug 31, 2023
We appreciate you taking your valuable time to leave us a review.and apologize for the inconvenience. Please be assured that the defect would be shared to our management team for improve and resolution.

6/10 Okay

Michael

Stayed 2 nights in Jan 2023
Response from The Vertical Suite on Feb 16, 2023
I sincerely value and appreciate your comments .

6/10 Okay

pranab

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was dirty and our room was very smelly. The first room we got had ants and after the complaint they moved us to another room. The second room was smelly of mold. After a day when I opened the washer there was old water left inside of the washer and the smell was the source. Although after I complaint they changed the washer but the moldy smell would not go away. On a positive note the staffs was nice and ready to help.
Response from The Vertical Suite on Feb 16, 2023
I sincerely value and appreciate your comments and apologize for the inconvenience. Please be assured that the defect would be shared to our management team for improve and resolution.

8/10 Good

Tashina

Stayed 1 night in Dec 2022

10/10 Excellent

Johnny, Sacramento

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best hotel for the money. In all the places that we have stayed in Thailand, I have to say that this property is one of those property you look forward to coming back to from a long day out. The staff are amazing and helpful, the bedding and rooms are clean. Each room has a cloth washing machine. The property currently has construction going on in the street as the city is building their infrastructure. It doesn't affect the view nor the experience. Food are near by. The restaurant in the hotel has great food. The air-conditioning in each room are hign quality and cools rather quickly. I highly recommend it to all family and friends. Will be staying there again.
Stayed 3 nights in Oct 2022

10/10 Excellent

Johnny, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Caleb Murray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here super friendly staff and plenty to do in the area.
Stayed 9 nights in Jul 2022

4/10 Poor

Doris

Stayed 1 night in Jul 2022

10/10 Excellent

Shariffa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel but construction in area
The construction makes getting to the market and back very difficult.
Stayed 2 nights in Nov 2019

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place worth every baht
Everything was great except the hot spring pool wasn’t exactly hot when I got there but then later on it was warm but still not exactly hot. Also the sauna wasn’t on. Not a big deal but I did choose this location solely for the hot spring pool and sauna. on a side note, the breakfast was one of the best I’ve ever had in Thailand. The food was good quality and many choices and variants. Best part was, the coffee was brewed coffee!!! Like really good brewed coffee and not the typical powdered coffee you see in Thailand.
Stayed 1 night in Oct 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boutique ⭐️ ⭐️ ⭐️ ⭐️
close to shopping airport. good facilities and small boutique. we will be back.
Stayed 1 night in Oct 2019

6/10 Okay

Damian

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
OK, but far from city.
Hotel is along way out of central Bangkok. It is very basic, especially the breakfast. There is an excellent night market across the road.
Stayed 1 night in Jul 2019

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel condo but its located 1 hr drive going to Bangkok city.
Stayed 5 nights in Jun 2019

10/10 Excellent

Mengistu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
A very clean and spacious rooms. Amazing service. Breakfast is "good". Less busy and quite
Stayed 5 nights in May 2019

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Stayed 1 night in Apr 2019

8/10 Good

Candy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Price!
The staff here were always just a call away whenever I needed help. Amazing!
Stayed 7 nights in Apr 2019
Response from Rathasil on Jun 13, 2019
Dear Value Guest, Thank you for choosing the hospitality of The Vertical Suite Bangkok, and for taking the time to write a review about your recent experience. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for sharing your experience and thank you also for your patronage of The Vertical Suite Bangkok. The team and I look forward to having you back in a not too distant future. With best regards,

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Rathasil on Jun 13, 2019
Dear Value Guest, Thank you for choosing the hospitality of The Vertical Suite, and for taking the time to write a review about your recent experience. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for sharing your experience and thank you also for your patronage of The Vertical Suite. The team and I look forward to having you back in a not too distant future. With best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, easy to locate prpoerty. Good breakfast
Stayed 1 night in Mar 2019
Response from rathasil on Apr 30, 2019
Dear Value Guest, Thank you for choosing the hospitality of The Vertical Suite, and for taking the time to write a review about your recent experience. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. We are very proud of our people and believe that they are amongst the finest in the industry, and your comments are an endorsement of such belief. Again, thank you for sharing your experience and thank you also for your patronage of The Vertical Suite. The team and I look forward to having you back in a not too distant future. With best regards,

10/10 Excellent

Shane

A great place to stay near shopping, night market (Thursday-Sunday) and morning market. If you are going to be in the room some these apartment style rooms are perfect. Separate bedroom from kitchen and sofa / tv. Full size refrigerator and basic kitchen items.
Stayed 3 nights in Nov 2018

4/10 Poor

Wesleyan

Liked: Cleanliness, staff & service
A non-smoking room that wasn't
I picked this hotel because it was affordable and somewhat near BKK which was my primary goal since we only stayed here for about 4 hours. We arrived pretty late, maybe 12:30AM due to a delayed flight into Bangkok and had to leave around 4:30AM to fly out of Bangkok back to the US. The taxi driver didn't know where it was, but called the establishment and got directions. The staff was helpful. Our room, while marked as non-smoking, was clearly used by many smokers. Granted, you didn't see smoke lingering in the room, but the smell of smoke was enough to give me and my wife a headache pretty quickly. The room itself was nice, with 2 bedrooms and 2 bathrooms. The "common" bathroom's shower didn't drain. We were so exhausted that I can't comment on the comfort of the bed. We'd probably think a slab of concrete was comfortable. :) I don't recall it being uncomfortable by any stretch.
Stayed 1 night in Jul 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, close to airport
Not much to do close by, there was a market across the overpass bridge but it was all vintage and secondhand clothes
Stayed 1 night in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

vlad, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms, inexpensive price
Good value for what you actually get. Rooms are really big, and I like the shower bathtub combination in the washroom. Every room has a washing machine, so if you are staying longer term it is really useful. Gym if functional, there is sauna and a pool. Personally, I am not a big fan of closed swimming pools in Thailand, but it is what it is. There are big shopping malls around, so there are a lot of eating options. Breakfast seems to be included with every room which is a really nice bonus.
Stayed 1 night in May 2018

8/10 Good

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Augustin, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities
The room is really spacey and comfortable. There are bedroom, living room, dining room and kitchen. However, living room, dining room and kitchen are in one area. Really suitable for family and business as well. Different ports are provided for connecting your devices to TV. The breakfast was delicious with enough choice. The staff was really helpful and took initiative to guide me to the night market. Please refer to the pictures. The hotel has total of 23 floors. Each floor has 4 units. You can enjoy the quietness.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Service from the night duty female manager was bad. Gave us an annoying face when requested for extra towel, even sigh over the phone.
Stayed 2 nights in Feb 2018

6/10 Okay

ali , canada

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable
Nice stay, the hotel room was nice and big, although they could pay closer to detail when cleaning. Hallway smelt unpleasant
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The staff were friendly enough and fluent in English but as others have said, the location is far from anything but the mall across the street. I wouldn't recommend it for any first timers to Bangkok. Also, the breakfast buffet was a disappointment.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth my stay!
Everything is good except breakfast could be better with slightly different menu everyday.
Stayed 2 nights in Dec 2017

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities, room comfort
A glimpse luxury surrounded by shopping haven.
The location is fantastic! Huge choices of local food and the handful of malls within walking distance of 5-10 mins. The room could have been cleaner. There were hairs on the pillows and the bath tub. Wifi were erratic. Would highly recommend for the family with full kitchen facilities (cups, wine glasses, plates & knives) as well as 2 units of TV-s!
Stayed 2 nights in Nov 2017

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Nice two room suite with a kitchen area. Located right near a fantastic night market and across the street from two large shopping malls.
Stayed 4 nights in Nov 2017

10/10 Excellent

Yue May Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room if you dont need to be downtown.
A little out of the way but, half way from downtown and the airport, but really nice suite.
Stayed 2 nights in Aug 2017

8/10 Good

Batch, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Room I had was big with kitchen area. Always clean and not that expensive.
Stayed 4 nights in Jul 2017

8/10 Good

Becky, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
The hotel is very spacious and comfortable. It is near to shopping mall. The breakfast spread is the same every day but no complain. Happy with the spread.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great
In the afternoon, I stay in the room 6th floor. You can hear birds singing and whispering outside the windows. It's nice feeling for a free day in the vertical suit hotel. Thank you!

6/10 Okay

greg, atlanta, usa

Liked: Staff & service, room comfort
Adequate Hotel for short stay
Spend 2 nights at Vertical prior to international flight. Located "near" airport and 200BHT taxi which is reasonable. The hotel is a good place to spend the last night in BK or transit. That is about it. While i can understand energy conversation, upon check-in the room assigned was extremely hot and took 30 minutes to cool down. The elevators and hallways were also not air-conditioned as well as the fitness room (had to ask to turn on AC) The rooftop restaurant and bar do not exist anymore and the cafe has marginal food/buffet and not really a bar as part of dining table service. Rooms were clean and rather spacious which was nice but it was very apparent they are trying to save money anyway they can which is never good. Nice night market across street and 2 large malls if shopping is in your plans. Not near the BTS but knew that when booking. A decent hotel for the minimal price but do not expect a typical asian 4 star hotel. Not sure why it is 4 stars.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, room comfort
Best shopping haven location
Great shopping location, just a short walk to the train market! As we booked for 2 people, the hotel amenities should have been prepared for 2 e.g. toothbrush set, towels... some lights in the main hall was faulty too & doorbell doesn't work.

10/10 Excellent

Glenn, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the airport
The staff hear are all excellent with the right attitude. The hotel is close to major shopping and very close to the airport. The pool level is excellent also.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!

10/10 Excellent

Chow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated and comfortable Hotel
Very comfortable and spacious. Well decorated and value for money.

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In between downtown Bangkok and the airport (about 20 minuets from both) Three shopping malls across the street. The beds are hard, but that is normal for Asian countries.