Reception

Reviews of The Chilli Bangkok

2.5 out of 5
The Chilli Bangkok
53/15 Soi Charoen Krung 37, Charoen Krung Rd, Bangkok, Bangkok

Reviews

6.2
Rating 10 - Excellent. 12 out of 120 reviews" "
Rating 8 - Good. 38 out of 120 reviews" "
Rating 6 - Okay. 32 out of 120 reviews" "
Rating 4 - Poor. 20 out of 120 reviews" "
Rating 2 - Terrible. 18 out of 120 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniele, France

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties theme was totally unique. It was a really cool place. I enjoyed my stay at the hotel. It's a good hotel in budgeted price for backpackers. The cafe and bar area is a cool place to relax and enjoy playing billiards. I will surely you guys again..!!
Stayed 1 night in Feb 2020

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool at the chilli
nice place has everything
Stayed 7 nights in Jan 2020

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable - with friendly staff!
Very friendly staff. A little tough to find - and not too close to metro - but it's a nice spot with affordable rates.
Stayed 5 nights in Jan 2018
Response from Si on Feb 9, 2018
Dear Guest, Thanks for your kind comments. Its valuable to us. We are at 10 minutes walking distance from BTS Hualampong. Do visit us when you come to Bangkok next time. we shall be happy to see you. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stuff. aaaaaaaaaaaaaaaaaaaaaaaaaaaannnnnnnnnnnnnnnnndddddddddddddd more good stuff
Stayed 2 nights in Dec 2017
Response from Si on Feb 9, 2018
Thanks for your kind comment for our staff. It means lot to us Regards

6/10 Okay

Ryan

Disliked: Cleanliness, room comfort
It was safe, but the walk to get there feels sketchy. Check in went quickly and most of the staff is wonderful. Rooms are extremely small. Hardly floor space for our packs. The only plug was 6 inches from the ceiling. Bathroom didn't seem to be cleaned. There is onsite laundry. 30baht to wash, and 70 baht to dry. At the end of the day, it's a safe, cheap place to lay your head.
Stayed 4 nights in Nov 2017
Response from Si on Feb 9, 2018
Dear guest. Thank you for your kind comment. We are delight that you have a good time with us. And for something that you don't like. We will take your comment seriously and adjust our service to make it Better. Warm regards,

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

4/10 Poor

Rhys, United Kingdom

Disliked: Cleanliness, staff & service, room comfort
Modern Budget Hotel: Beware Of Bed Bugs
I was originally pleasantly surprised with the Modern look of the hotel hidden down a side alley of Bangkok, Reception aren't the friendliest bunch so please take them with a pinch of salt. Everything was OK with the hotel until we attempted to sleep which is when I noticed bed bug after bed bug in the room, I showed Reception the video and she offered to move us into a second room. The second room was no different, In the corners of the room were bed bugs, Crawling up the wall and across the bed. We finally got moved into a third room (with bunk beds) this room didn't have anything bugs but smelt rather moldy. Overall budget hotel which if you can see past the bed bugs would be a great place to stay but for me the bugs were a complete no-go.

6/10 Okay

Bob, Guelph, Ontario

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hard to find for the taxi driver
You have to walk down alley to get there. Housekeeping is very good. Rooms are tiny, I had to sit sideways on the toilet and I'm not tall!

6/10 Okay

Janar

Disliked: Cleanliness, staff & service
Cheap small room near Hua Lumpung
Stay was OK. Receptionist lady not very accommodating, the rooms are small and there is just a mattrace on the wall. Good for a short stay. AC works fine. Atleast cheap. Good location.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taxi hell. Bad room and shower. Unfriendly staff
The location of the hotel was not ideal. Taxi drivers did not understand the location of the hotel and so it was very difficult to get back. Hotel staff were cold and unfriendly. We got the wrong room despite booking months beforehand. The shower drain was clogged and drained very slowly. When we told the staff about it, they claimed it was "normal". Overall, a regretful stay, would not recommend to anyone. 1/5 stars.

2/10 Terrible

brycio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bangkok the worst ever stay
firstly the pics looked ok on the promos,but there was no bar ,the rooms were tiny ,no room for luggage, there was no cleaning done in one week, the staff, espicially girl on reception was rude, and dismissive of any requests. a nightmare stay.this is an anomaly as thai hospitality is always supreme.

6/10 Okay

jane, Baguio City

Liked: Cleanliness, room comfort
Budget friendly for a solo traveller :)
It was good. The room was ok for me because I am not tall but I think the bed will be too small for taller people. The rooms were clean and quiet. * the sink was leaking, i told the staff and she said she knows about it already :(..

6/10 Okay

nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel
You get what you pay for. The staff are very nice and try their best to accomodate your needs. This is perfect for backpacking on a budget.

6/10 Okay

Tina Gustina, Indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Hard to find but near chao phraya river
The Hostel was clean, air conditioners work really well, and the wifi was good. However the receptionist was not friendly, maybe because I'm a quite person. I heard her make a joke with another custumer. But there was kind person talk to me and give me a direction, I don't know who is she, the others employee or owner. The room small, but no problem, the problem is the stop contact placed near the ceiling, I have to stand on my bed to charge my cellphone. The location is hard to find, however it near the bangkok river city, and near the stop of chao phraya express, then you can easily get to grand palace, wat pho, and wat arun by chao phraya express. And if you are going back late, in the alley you will find a group of man, quite scary at first. over all if you are tight of budget, I will recommend this hostel

2/10 Terrible

Adrian, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a Hotel This is a HOSTEL
I booked this thinking it was a cheap Hotel but on arrival found it to be a Hostel! I booked a "superior room" because on my phone app it shows pictures of beds with linen and states things like "free toiletries" and "free wi-fi". NOT TRUE! The bed had a sheet but nothing else, the wi-fi looked to only be available on the ground floor and there wasn't even so much as piece of toilet roll. The room was so small it was impossible to put my bags anywhere but on the bed, the window opened up to a concrete wall and the power board wrapped up and hanging from the TV didn't sparked and refused to supply any power. KNOWHERE (and I have double checked) on the web or phone app does it say HOSTEL. If it had I would never have booked it. This is a clear case of misrepresentation by this Hostel. If you're the kind of person who likes Hostels, this one is not even good value. I did not stay even one night but instead found a HOTEL to stay in.

2/10 Terrible

Fredo, india

Disliked: Staff & service, property conditions & facilities, room comfort
Dog house which is difficult to find
Way way small room, not even a person can walk inside the room. Wifi signal fluctuating. No charging plug in room. They don't supply shampoo or soap. They don't have a lift, we have to use the stairs. Not even glass or drinking water in room. Place difficult to find. Way to the hotel is small and smelly(smell of fish). I think the hotel is overpriced for the facility we get. We can find much much better cheaper in that locality for sure.
Response from Bang @ Chilli on May 4, 2016
Dear Guest, Thank you for your kind comment. we are sorry for your unpleasantness stay but please be aware that the requirement you have ask our staff during your stay such as duck feather blanket, coffee tea in room are a bit difficult to provide for room price less than 500THB, per night. we also have plug in all room, it may be place at high position but if you look around you will find it for sure. however, we are sorry and we hope we could make you more happy if you have ask us what we can offer. please accept our apologize for this matter.

2/10 Terrible

C. Peter, La Crosse, WI the beautiful USA city.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Social Services Worker
We very disappoint this Hotel. It is list that they have "Airport pick up services" but they do not this is dishonest, we took three hours to find taxi to the hotel. They also not change and clean the room that we stay two night. The Hotel located in narrow location that you have to walk in the narrow road with tall building to the main street it is feel unsafe to walk at night if you come back from the nightlife or sign seeing. We hope to hear from you soon.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Helpful Staff
The front staff was very helpful and went out of her way to accommodate a couple of requests I had. That was really kind of her. The room was fine, nothing special, but it was clean and the air conditioner worked well. It's a budget hotel, clean, and has friendly staff. I'd recommend this hotel if that's what you are looking for.

8/10 Good

BebInAsia

Liked: Cleanliness, staff & service
Chilli hotel Bangkok
Chilli Hotel is a good place if you crave a little peace. It's down a wriggly little Soi amid local houses. It's difficult to locate if driving from airport. The Soi end on the incoming road is not marked and is walk/motor cycle only and the surrounding main roads are one way. My driver was very sensible and patient and found the car entry end. It seems to be difficult to get to the 'action' of Bangkok but a 500 meter walk to 'River City' pier will get you any a ferry to anywhere you care to go for 40baht, it's a great way to travel. The only food available is from street stalls on the way to river city, or expensive salas on the river. The hotel is clean and cool. My room was a little small but it's only for sleeping! Air con is necessary, lots of glass so very light but very hot. The staff are friendly, and efficient with information as far as their limited English will take them. 24 hour security electronic key beer, water and soft drinks available free coffee & tea. The Chilli concept is great, it just needs a little refining.

4/10 Poor

chris, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Interesting, but not again.
I booked a single room & my goodness, was this ever a single room. It was tiny, by the time I unpacked my bag there was hardly any space to move. The main problem I had was that the room smelled damp because the bathroom didn't have an extractor fan. That aside, I actually enjoyed my stay in my tiny room. The hotel is located in a great area, which just about compensated.

8/10 Good

william1984

Liked: Staff & service
little secluded hostel
Great place for backpackers and people on budget, friendliest staff I encounter so far. Cannot ask for more for the great price they give you. Only downfall is that is in the middle of a secret alley lol, unless you got a map or at least the phone number of the place your taxi driver will never find it. Will book again on the near future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
stay for days
the towel was changed for days.its not good for customer.

2/10 Terrible

Michael , Seattle

Disliked: Staff & service, property conditions & facilities, room comfort
Theft a major problem
My wife and I stayed here for two nights and we were robbed on both. Our door was locked during both incidents, so we suspect someone on the staff. My wife's phone, debit card and wedding ring were stolen.

8/10 Good

Simsim traveler

Better than dormitories
If u are a budget traveller, this is a place that is far better than stay at the dormitory as it provides private cheap room to stay.

4/10 Poor

Airan

Disliked: Property conditions & facilities, room comfort

8/10 Good

Judita, Melbourne

Liked: Cleanliness, staff & service
Nice affordable hotel in a good location
I had quite a pleasant experience in this hotel. Staff was very friendly and helpful, helped me to carry my heavy suitcase to the floor that i was staying on and gave advice how to get around the city. I stayed on my own in a separate room, which was super small, but it was enough, because in a city like this you want to do see as much as you can without staying in a hotel too much. It is really hard to find, so you definitely need to take tuk-tuk form the station.

8/10 Good

Johnny, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Overal a nice HOSTEL TYPE stay ... difficult for Taxi, Tuk Tuk drivers to find. Single rooms are incredibly small, and the toilet for big built people is impossible to sit on as no space for legs. As an overnighter just OK.

6/10 Okay

Cath, Australia

Liked: Cleanliness, property conditions & facilities
Okay
This hostel was okay. Not bad, not great. The room was quite small, and had a strange damp smell. There were no top sheets, instead they gave us large towels? Very weird. Also the staff at reception were sometimes grumpy, and sometimes only seemed interested in bringing their friends over to watch boxing on the tv. There was hardly any atmoshere to the place, and there was very little in the way of information about things to do in Bangkok. On the plus side, it was very reasonably priced, in a great location near the train station which can take you right to the airport, and the rooms were very clean. Also the air conditioners worked really well.

10/10 Excellent

r_jacz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hostel has everything!
I stayed at the Chilli Bangkok after thinking it looked and sounded cool on its website! So glad I did, and I was right to, this place is amazing! The rooms are quite small that's the only thing. But there is free coffee for breakfast, free wifi and free internet and its within walking distance of some really cool parts of bangkok! I loved it!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hostel not a hotel
This place has nice people but not what you'd expect. It's tucked back in an alley and they book based on available beds not by the room. On my last night there I returned to my room to discover another person there occupying the free bed. It's set more like a hostel than a hotel.

8/10 Good

RTW420, Earth Child

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Da Hood
Was a comfortable stay, love the neighborhood, good eats around...all u need at your fingertips!!

4/10 Poor

Marius, Norway

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
can get much better hotel for a similar price
Not in the best neighbourhood and rooms are so small.

8/10 Good

Anthony, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet place
I enjoyed my stay at chillis the staff were fun and friendly they were helpful with getting around and places to eat the place is hidden away from the noise traffic and the best part was the pool table they have there don't be fooled the staff are really really really good at it so dnt bet money hahahaha the rooms were nice and they had a/c so afta a big day storming around and telling everyone I didn't wnt to buy a suit LOL u can relax in ur room or hang down stairs and drink beer with the locals it's a shame it came to the end because I was getting better at pool haha i recommend it ur traveling alone and wnt space from loud areas plus Khao San rd is 15 mins by boat or 10 in a tuk tuk either way check it out it's a site to see In the night time haha

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
hard to find by adress
Hotel was hard to find, even if i provided the taxidriver with map and adress. Great staff, very friendly and helpful. Room was clean and ok. this is a budget hotel and you get much for the money. The hotel has 2 or 3 computers connected to hi-speed internet. Guests can use them for free. There are also facilities for washing. Overall i had a very good stay.

10/10 Excellent

Henri, Flanders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week in Bangkok
It was a lovely and cosy hostel. I arrived very late but the staff welcomed me with a smile. They are very helpfull. The hostel is hard to find, in the beginning. But the alley where it is situated is very quiet. I really felt safe and relaxed. Defenitivly worth a visit.

8/10 Good

Adamas, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Small but perfect !
Chilli is perfect for traveller: Rooms are very small but well organised with private bathroom and toilet with air conditioning, small but confortable bed (my point) and the most important the room and the hotel is really clean. Hi speed wi-fi everywhere and u can use the hotel fridge for your drinks and/or food. The bedrooms are little but that's finallya good point because it force you to go to the lobby (with 2 free-use computer+webcam, a pool, some books) where you can meet other traveller and ask everything you need to the so kind staff members of chilli hotel who will gived you many tips on Bangkok. I've booked for 1 week, I finally stayed ther for 3!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!!
Super rad!!! This is a great spot and wonderful staff! Went beyond our expectations with service. Helped us out in where to go and the cheapest way to do it. Neighborhood was snug and excellent, a true Bangkok experience! Be ready to walk down an alley and see families outside playing with their kids. Close to a lot of hotspots. Especially the No. 3 port that can take you to all the best locations! Best sleep we have had in 2 weeks! The AC was ice cold (had to turn it down) and slept amazing. Snug room makes it easy to cool off. Clean and clean. Wonderful stay, go back in a heart beat. Recommend fully, great for price and wonderful staff.'

2/10 Terrible

Yung-Chang

Disliked: Cleanliness, room comfort
inconvenient location
very inconvenient location in Bangrak, where is closed to Hua Lamphong Train main station. However this hotel is a few blocks away from main road and it is required to hire taxi all the time to travel in and out. I would not like to advise other backpackers to stay here........

4/10 Poor

Choy, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It "defines" CHEAP!
I would only suggest this hostel/hotel to someone who was only intending to pass through Bangkok (that is, a stay of less than 2 days). The rooms are extremely small ergo the beds too. If you are over 5 feet 8 inches tall or are a "wide body" it is unlikely the small "cot" like beds would fit you. Complimentary soap & hair products are not provided with your room (toilet paper is), however, the management team will be happy to direct you to the nearest 7Eleven. If you want your room cleaned (trash collected and/or a fresh sheet, you will need to ask and remind the management team on, at least, 2 to 3 occasions. The"Chilli" is, however, reasonably close to Chinatown (15 minute walk or 50 THB Tuk Tuk ride) and Silom (20 minute walk and 80 THB Tuk Tuk ride). The boat to Khaosan Road is very handy (the pier is to the "right" of The Sheraton" and buses, MRT and the long distance train station (to go to Changmai etc) is within a 12-15 minute walk. Another bonus is its proximity to an excellent Japanese restaurant, "Hayana" which is the oldest (est 1976) Japanese restaurant in Bangkok and serves local and imported (from Japan) fish. The management team at Chilli tend to "run hot and cold". At times very helpful but other times almost cold and indifferent. I was questioned by the Night Manager why I used a new towel every day. I would also not recommend any if the massage places close to Chilli ( I looked at 6 of them) over priced and poor facilities.

8/10 Good

Clair, Taiwan

Liked: Cleanliness, staff & service
Clean room
The room is small but clean. However, it's a bit far from the metro station.

8/10 Good

Maria

Liked: Staff & service

6/10 Okay

Tommy, -

Disliked: Staff & service, room comfort
Cheap and nice
Small room. Nice if all you need is a place to sleep.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
For such an inexpensive price, I was very pleased with everything! The staff was pleasant, helpful, & friendly during every interaction! The building was quiet & clean. Tight quarters, but that was expected! Thanks for everything!

6/10 Okay

JP, Bristol

Liked: Cleanliness
Disliked: Room comfort
'Efficient' room
This hotel was ok - but be warned the room I stayed in was about 2m square - to the point where there literally was only 5cm clearance in front of the toilet - so you had to sit on it sideways - NO JOKE! So if comfort is your thing then I would avoid it - myself I was actually quite taken by the sheer barefacedness of it!

6/10 Okay

Stuniverse, London

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Just ok.
Despite being clean enough and with a slightly funky feel to it, I was overall not too happy. Unfortunately, the 3rd floor does not get WiFi coverage! I was only told this on arrival. Also, my room was laughably small.. I'm not a tall person (6'9") but I could not site on the toilet straight! I had to turn sideways. Seriously.

4/10 Poor

regis

Disliked: Property conditions & facilities, room comfort
Pas de quoi poser les sacs ! La douche presque sur les toilettes !
Stayed 1 night in Jan 2020

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご夫婦のこころからのおもてなしを感じ、良かったです。
Stayed 1 night in Aug 2019
Response from Meaw on Aug 13, 2019
Thank you and hope to welcome you again in Chilli Bangkok.