Poolside bar

Reviews of OYO 796 Paradise Sukhumvit Hotel

4 out of 5
OYO 796 Paradise Sukhumvit Hotel
150, Ekkamai Soi 12, Ekkamai Road, Bangkok, Bangkok

Reviews

4.8
Rating 10 - Excellent. 10 out of 199 reviews" "
Rating 8 - Good. 33 out of 199 reviews" "
Rating 6 - Okay. 52 out of 199 reviews" "
Rating 4 - Poor. 42 out of 199 reviews" "
Rating 2 - Terrible. 62 out of 199 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

2.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is too old and dirty, there is no daily clean up service, when I asked for the toilet tissue, I had to wait for an hour to get for a quarter of a roll. very poor and bad service.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No clean up.not towels clean.not bed sets clean It health wise dangerous for live.not 4 stars standers it les then 2 star stander.I get sick there and I change my flight back home early
Stayed 8 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disastrous experience worst hotel condition ever
This hotel is far from everything it is in total disrepair very old smells of smokers, has no room service and in fact 2 rooms I was in as first was sub standard as was the next room had no phones connected, the whole room was broken down, there was no hot water, no soaps, no kettle, fridge was no working, they dragged another old one in, there were no towels or robes. there was no restaurant? the bar or restaurant were not open while I was there? the breakfast was a terrible small selection all cold?? no real selections, 3 hot pots? no English or European choices. What experienced was nothing like in the adds provided which is what you base selecting a hotel on your photos were 20 years old compared to what I was staying in it was the worst hotel online booking I have made based on the add provided and you really as a company need to review these places it was terrible freezing showers, lights were so dark in bathroom you could not see clearly to shave or do make up no service and sub living hotel conditions!!! Very disappointed and has changed my vision on future bookings
Stayed 2 nights in Aug 2019

2/10 Terrible

GG

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not an hotel and expedia should be ashamed to have it list ont its website. Every thing is wrong about this hotel and you feel that the owner are waiting for you to leave to destruct the building. The presentation on this hotel is a complete lie. I began to doute on the accuracy of the list of expedia.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the proerty was very out dated, the furniture was crap, rented jr suite with kitchen, had no dishes or silverware
Stayed 2 nights in Jul 2019

2/10 Terrible

Sunil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here....
This was a nightmare experience. I booked this hotel for one night. After I checked in, I see the room had a bad smell, fridge had mold( never cleaned). Bed sheets and pillow covers were dirty. No toiletries, and towel was also old and stinky. I complained about the room and they offered to change the room. They showed me two more rooms and all were in same or worse condition. I went back to the reception and told them that I will not stay here. I Had to find another hotel near by to stay. Will highly recommend to NOT boom this hotel.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible property. Nothing like star rating or picture
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

froohar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing, wi-fi terrible, very difficult to get anything done, eg get towels, plumbing fixed, TV - no volume, lift rarely worked from my floor, balcony door locked off. So far from Sukhumvit, yet named Paradise Sukhumvit. So not a good Hotel. I would never consider going back there.
Stayed 1 night in Dec 2018

4/10 Poor

Teisha

Disliked: Cleanliness, property conditions & facilities, room comfort
If your reading this I wouldn’t book it
Nothing like advertised, maybe 20 years ago the photos would match the actual room. No hot water on the first day after 20 hours of travelling, this was not nice, it was fixed the next day but still not great. Very strong urine smell in hallways. Wifi did not work very well at all, Would not recommend - look elsewhere
Stayed 2 nights in Nov 2018

2/10 Terrible

Emily, Pensacola

Disliked: Cleanliness, property conditions & facilities, room comfort
All I have to say is do your research! Read reviews and don’t just go off of star rating and pictures. There are roaches crawling on the bed right when we walked in, absolutely no hot water, no toilet paper, and the WiFi if poor either you get online in the lobby or wait 20 minutes for each page to load. DO NOT STAY HERE! Unless you know exactly what you are getting!
Stayed 7 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
The service is too slow and when we decided to extend our stay, they asked for additional charge.
Stayed 1 night in Jul 2018

2/10 Terrible

May Sze

Disliked: Cleanliness, property conditions & facilities, room comfort
Just don't
If you are reading this, just don't book it. Location - bad, room condition - bad so many bugs/ roach. Gosh. Pool looks dirty too. Just save yourself. Staff are helpful, when we checked in early in the morning, no room was available for us. They made something happen but the pillow smell like it is well over used. Duvet has blood on it.
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing like described
Stayed 2 nights in Jun 2018

2/10 Terrible

Michelle, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay room smelt and the hallways stunk with urine. Didn’t see breakfast once which was suppose to be included. There was trees growing through the roof of our kids bedroom and feral cats everywhere.
Stayed 4 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall i was surprised by the uncomfortable feeling when i saw cockroach in the room, bath tub, my bed .very deemed light corridor lighting condition. because of the late check in and i have to stayed an overnight. Although i booked for two nights, but i have to give up the money and choose another hotel for pleasant staying .
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

2/10 Terrible

hzl0715

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The MOST DISGUSTING HOTEL I've ever stayed. The hallway carpet smells like urine, showers are not draining well, shower floor is flooded, bugs crawling in the bathroom, towels are like rags. No one came to clean the room during our entire stay. It's a run down hotel. STAY AWAY!!!
Stayed 3 nights in Jun 2018

2/10 Terrible

Molly, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare hotel
The room is dirty and cockroaches are running in the bathroom. No towels provided and was asked for it, the hotel staff is so unhappy. Paid for breakfast but they only served fried rice,!frued macaroni, fried eggs and some bread. Horrible!
Stayed 3 nights in Apr 2018
Response from jhon on May 17, 2018
Greeting! We really apologies for bed experience in our hotel. We always strive to provide the best service to our guests and specially regular guest such as yourself and on this occasion we did not exceed your basic expectation. I really apologies on behalf of our team. Best Regards Hotel Management Team.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Response from Jhon on May 17, 2018
Greeting! We really apologies for bed experience in our hotel. We always strive to provide the best service to our guests and specially regular guest such as yourself and on this occasion we did not exceed your basic expectation. I really apologies on behalf of our team. Best Regards Hotel Management Team.

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big and friendly staff. Breakfast was really good. Aircon very good and can be controlled from each room. The only downside is the pool closes as 16:00.
Response from Jhon on May 17, 2018
thanks for good complements

4/10 Poor

Kevin, Montreal

Disliked: Cleanliness, property conditions & facilities, room comfort
Just nice pictures
Nice staff that's about it. My room had bugs but at least not bed bugs Dishes in the stairway wasn't picked for the 3 days I was there. Air condion air smelled musky
Stayed 3 nights in Jan 2018
Response from jhon on May 17, 2018
Greeting! We really apologies for bed experience in our hotel. We always strive to provide the best service to our guests and specially regular guest such as yourself and on this occasion we did not exceed your basic expectation. I really apologies on behalf of our team. Best Regards Hotel Management Team.

2/10 Terrible

Peter, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't use this hotel
No towels in the room. Water was cold for showers. Very noisy street. Service of staff was very slow. Aircon was noisy and could not regulate it well. All the appointments in the room were old and in poor condition. The beds were hard and bedding almost non existent.
Stayed 1 night in Jan 2018

2/10 Terrible

Phill, adelaide AUSTRALIA

Disliked: Staff & service, property conditions & facilities
Was not a welcoming experience on arrival. Was given old tattered towels which i had to request to be replaced. Breakfast was included but was very minimal.Area for breakfast was very substandard. Definitely would not recommend! !
Stayed 1 night in Jan 2018

2/10 Terrible

Shum Chiew Weng, Selangor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor experiences
Hotel really run down in secluded location. Totally need full refurbishment or else may be really bad hotel .
Stayed 1 night in Dec 2017

2/10 Terrible

Joey, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach Motel Literally-photos are very deceiving
I opened the draws in the room just being curious and roaches are crawling all over, especially in the middle of the night they are crawling across the bathroom.The beds are so small that every time I rolled over or moved my foot would hit the floor. not much is provided in the bathroom condiments. the mirror in the bathroom was dirty. The comforters had yellow stains on them and they were suppose to be white comforters and pillow cases. Our taxi driver go lost because the name Paradise Sukumvit is very deceiving. Also he drove pass the building several times cause of the location and the sign for the building. Which cost me even more money trying to get to the place. Early in the morning the sound of machine drill/saw working for construction of the building. Wasted my money including breakfast with my room rate.
Stayed 1 night in Nov 2017

6/10 Okay

RB, London

Liked: Staff & service
Close to shopping centers
I really enjoyed the swiming pool on the top of the building. There is also a bar as well as live music at night. They also do great Thai food not expensive at all.
Stayed 3 nights in Oct 2017

2/10 Terrible

Di, Nottingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIsgusting! DO NOT BOOK THIS HOTEL?
Our taxi driver struggled to find this hotel, it was a little of the beaten track and when we arrived it didn't look great. We decided to go in and see what the rooms were like. It was possibly the worst hotel I have ever been in.....disgusting, dirty, stank of mothballs and a fusty kind of smell. When we went into our rooms (we had three family suites booked for 8 people). The rooms were filthy, stained carpets, stained bedding and mattress, the bedding didn't smell clean. There were suspicious stains everywhere, and then we found cockroaches....crawling on the bed and the carpet, dead ones on the floor. The bathrooms were very poor, old, dirty and stained, there were no towels. We left the hotel after finding somewhere else after around an hour. Luckily we had only reserved and not paid! We did take some photos but they aren't very clear as it was rather dark and dingy! Please do not make the mistake we did and book here! It is awful and should be black listed!
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to both airports in Bangkok
Some times we don't have a handle on certain situations. Here is the reality when you have an infestation of rodents and bugs. SHUT DOWN don't try and make money on a terrible situation. In the long run you lose more. A sign saying please be patient we are under extermination doesn't justify filthy rooms that clearly were not thouroghly disinfected by hotel staff.
Stayed 1 night in Jul 2017

4/10 Poor

beerhunter500, Sam khok

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
budget hotel
disappointing hotel. slow check in. no towels in room. bed was an antique. leave car keys at reception! bath but no plug. owners reluctant to spend any money. WiFi was fast and food ok but little variety.
Stayed 2 nights in Jul 2017

6/10 Okay

Sanong

No hot water
Good cheap hotel but no hot water, many Indian staying here great if you like Indian food. Close to mosque loud speakers play five times a day. Recommend for muslins and Indian, I didn't see any westerners.

2/10 Terrible

Manish, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and worst hotel to stay
I STRONGLY SUGGEST NO ONE TO STAY IN THIS HOTEL EVER!!! This hotel is the worst hotel I have stayed in ever. The hotel is in a really bad condition. Corridors and rooms are filthy and dirty. Ants and cockroaches every where. Hotel staff and abusive and uses foul languages with guest. They don't have the staff to help with the luggage, so if you have kids or have much luggage to carry be prepared to carry it all by yourself. The tour desk is very unprofessional and they mislead you always to make more money. No facilities in the rool, the WiFi sucks...No respect for guests. Dirty rooms, no comfort, no facilities in hotel, unprofessional hotel staff and overall a worst nightmare for a hotel. Enough reasons to say NO to this hotel. To my horror the the room lock was not working, when we first locked the door and came back after a lunch outside the door was wide open when I checked with the hotel staff, they knew nothing about it. I immediately changed my hotel in the first day of stay itself. I STRONGLY SUGGEST NO ONE TO STAY IN THIS HOTEL EVER!!!

2/10 Terrible

Micah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run far away this place is a dump!
Worst hotel ever. As I look through the reviews I see they are all bad but yet Hotels.com you are giving them a 3.5 rating?!? Something's fishy! This place has bugs in the bed (flying ants and roaches). Dirty mattress in the hallway and the carpet was damp through the halls. This place is a dump!

2/10 Terrible

graham, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well positioned
Hotel had no room service at all room was left unclean no fresh towels or even basic needs

4/10 Poor

Shelley, Canada

Liked: Staff & service
Wouldn't stay again
We had a 3-bedroom suite for one night, which certainly wasn't renovated. The area was spacious, and clean, but we expected it to be a little newer since the website stated the hotel had recently completed renovations. Upon check-in they required a copy of of passports which we've been told is "standard" in Thailand. Wifi was available, if you sat right under the router. Good thing it was located in the living area and there was a couch there to sit on. Because we got in after dark, we decided to have supper in the hotel rooftop bar rather than venture down the street. What a mistake. The food was less than mediocre, and highly overpriced. This certainly wasn't the Thailand amazing food and cheap prices we had learned to love. We left hungry and disappointed with ourselves that we hadn't ventured down the street to find something to eat. The rooftop pool the kids were looking forward to, but it was already closed and they weren't allowed in it since the venue had turned into a "bar". There was live music, which was a nice touch, but there were quite a few smokers and vapers in the bar. The sheets were itchy, and we checked several times for bugs but never did find any. I'm not sure if they were washed with too much bleach or harsh soaps or what. Thank goodness we were only there for one night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not worth it
The hotel is far from BTS. Have to take cab to nearest BTS station. The room is not clean. No cleaning and service during our stay. The breakfast is awful. We paid for the breakfast, it is way more over priced.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back for sure
over all it was just great...!!!

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Still a descent value.
They have spent money on capital improvements over the last few years. This was mainly directed at the bar upstairs. The hotel itself is getting a little run down. Parking access is really limited now. The staff is nice and friendly and the hotel is a good bargain still...but there are better options in the area.

2/10 Terrible

J, Africa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
The hotel is overated, the staff are not professional & the rooms smell & are infested with cockroaches. Better facilities that are cheaper & are zero stars.

6/10 Okay

Suresh Rajbahak, sydney

A motel type hotel.
The hotel is not at all that looks in the pics. There was breakfast included in my reservation. The staffs couldn't find out or figure out even when I showed them in my itenary confirmation.

8/10 Good

JOnalyn

Liked: Room comfort
Convinient and almost complete
It was good but could be better. The houskeeping does not clean properly most of the time. Simple things like towels or bathmat were not automatically set up that sometimes you have to ask from the reception. Room is kinda old but if maintaned and kept clean then it would be excellent.

6/10 Okay

Benjamin, Switzerland

Liked: Staff & service, room comfort
No special place here, looks a lot better in the pictures. The rooftop does not look like that in fact it was a buildimg site. No gym either and not much help from the staff. Breakfast very average at best.

4/10 Poor

Ben, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities
Rated as a 4.5 star hotel, I wouldn't even rate it as a 2 star. I was there 5 days, my room was only cleaned twice, and I had to phone them to get it done. There were a lot of ants and roaches. Great room, but just not what I was expecting.
Response from General Manager on Sep 21, 2016
Greeting! with really apologize we noted your acknowledgement and we will take seriously action about your complain and try our best to improve our services. Best Regards hotel management Team. paradise sukhumvit hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
To far away
Its with skytrain and bus 30 minutes too the city The pool and the bar only in using to 6pm
Response from jhon on Sep 21, 2016
Greeting! with really apologize we noted your acknowledgement and we will take seriously action about your complain and try our best to improve our services. Best Regards hotel management Team. paradise sukhumvit hotel