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Reviews of One One Bangkok Hotel

3.5 out of 5
One One Bangkok Hotel
289/1 Soi.Sukhumvit55, Thonglor, Sukhumvit, Bangkok, Bangkok

Reviews

8.0

Very good

Rating 10 - Excellent. 69 out of 256 reviews" "
Rating 8 - Good. 135 out of 256 reviews" "
Rating 6 - Okay. 36 out of 256 reviews" "
Rating 4 - Poor. 15 out of 256 reviews" "
Rating 2 - Terrible. 1 out of 256 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ivy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good and ver affordable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Samrawit Assefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An updated modern hotel - really good for 3.5*
Was reasonably impressed. My advice is to avoid room 411 as the pressure of the shower was really bad. Hot water wasn't working so asked to change room and it made my stay better. Location is good if you're familiar with Thonglo. It's a long walk from the BTS but there's a 24 hour tuktuk service. It's located on a main road and traffic wasn't noisy. Staff are friendly and very helpful.
Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019

10/10 Excellent

Addis, Melbourne Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convininent place to stay specially the breaksfast it’s awesome Asian western many kind of avaliabelities on the table but the second building enterance has a very bad smell I think the tube which is flow from the road it seems the joint of the Sanitery’s are linked on the main gate it smells bad until they changed it better to stay on the main building the rest of the hotel is very great.
Stayed 4 nights in Dec 2019
Response from Kik on Jan 11, 2020
Dear Valued Guest Thank you for your review. We do apologize for the inconvenience we caused. We will improve our services. We promise to improve and develop our services, you are our valued guest. We are looking forward to servicing you soon next time.

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from kik on Jan 11, 2020
Dear Valued Guest Thank you for your reviews. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time.

8/10 Good

YASUSHI

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Kik on Jan 11, 2020
Dear Khun Yasushi Thank you for your review. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Apoorv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality at it’s best
The staff and service is amazing! I stayed here for over 3 weeks and during my entire duration of stay, I was provided the best service. I highly recommend the food here
Stayed 12 nights in Aug 2019
Response from kik on Sep 12, 2019
Dear Value Guest Thank you for your review. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time. Best Regards.

10/10 Excellent

Aleksey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is worth every baht. The rooms are big and clean. Great bathroom, complimentary tooth brushes and 2 waters per day. You get a free tuk tuk ride to the BTS. It is located in a very fancy area of Bangkok with plenty to do. This is my second time staying here and I was not disappointed. Service is top notch. Hotel staff are very helpful and aided me without any issue when I forgot my hotel key. So far this is the best hotel I stayed at in thong lor. Will do it again.
Stayed 1 night in Aug 2019
Response from Kik on Sep 4, 2019
Dear Value Guest. Thank you for your review. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time. Best Regards.

8/10 Good

Jeerapong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One one
The window in the room should have for every room in the hotel building
Stayed 2 nights in Jun 2019
Response from kik on Jul 3, 2019
Dear Valued Guest Thank you for your review. Our hotel really appreciate for your kind suggestions. You are our valued guest. We are pleased to service you soon next time. Best Regards.

10/10 Excellent

Stan, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at OneOne via friend's recommendation, which in my opinion, value for money. Room is clean, air conditioning working fine as that was my priority in view of Bangkok's hot weather. It was also of a good size with two single beds, twin sharing. Food was easily available within vicinity of hotel, along with mini markets, of which one was 24hrs. Though I didnt take BST or MRT throughout my three days stay, its still easily available as hotel provides FOC tuk-tuk service to station as an added service to hotel guests. In short, I would recommend my friends to stay here at OneOne for the convenience it offers, but depending on where you would prefer to shop or enjoy the night life. Thank you OneOne Hotel, see you soon on my next Bangkok trip.
Stayed 2 nights in May 2019
Response from Kik on Jun 8, 2019
Thank you for your review. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time. Best Regards.

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Kik on Jun 8, 2019
Thank you for your review. We are pleased to service you soon next time. Best Regards.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel in an amazing area, a very good staff and helped us in everything we needed
Stayed 2 nights in May 2019
Response from Kik on Jun 8, 2019
Thank you for your review. Our hotel really appreciates your kind suggestions. You are our valued guest. We are pleased to service you soon next time. Best Regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

BennyNg

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking in was smooth except that we need to fill in all our particulars ourselves instead of just signing the check in card and details filled by the reception later like all other hotels that we used to stay at. The staffs are very friendly and helpful. The breakfast was great. The dishes at their 24 hour café were great as well. The hotel also provides free shuttle to the nearest BTS.
Stayed 2 nights in Apr 2019
Response from Kik on Jun 8, 2019
Thank you for your review. We do apologize for the inconvenience we caused. We will improve our services. We promise to improve and develop our services, you are our valued guest. We are looking forward to servicing you soon next time. 　Best Regards.

10/10 Excellent

kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. Counter staff courteous , smiling and helpful. Doorman helpful and friendly. coffee house staff good. Only breakfast with limited choices. Improve more items. Only comments is that the air-con was not so cold. technician immediate came to rectify and adjust and was better.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Only stayed one night before leaving Bangkok
Stayed 1 night in Jan 2019

10/10 Excellent

Hiro, Hanoi Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost-effectiveness is high
Stayed 3 nights in Nov 2018

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2018

4/10 Poor

Earthen, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There is no hot water, and can’t watch tv program except news Asia.
Stayed 1 night in Aug 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Great Reception Staff.
Hotel receptionist went out of her way to help me with booking of a river cruise. Was treated with respect. And staff were very courteous. My only complaint. It could really do with a nice bar.
Stayed 4 nights in Jul 2018

8/10 Good

Kelvin, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice hotel, 15 mins walk to the nearby BTS station
Room is clean and bed is comfortable. It's a small hotel, so choice of breakfast is limited.
Stayed 2 nights in Jul 2018

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Business or leisure
Great hotel, very well located. However a little far from metro station. Fantastic service

8/10 Good

Gerald K W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Overall a very good hotel in a prime location. A little far from the BTS station but you can still walk about 20mins. Lots of restaurants and pubs in the area.
Stayed 9 nights in Jan 2018

8/10 Good

Osman

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2018

6/10 Okay

LAI MING

Liked: Cleanliness
Disliked: Property conditions & facilities
Bad shower water. Glass table with sharp corners
Have stayed this hotel 4 times. Half of the visits the shower water was either too weak, or suddenly hot and cold. The shower water condition varies from different guest room. I also wrote a review about the glass table which have very very sharp corners. It hurt me twice. Good side: Spacious and good location with many restaurants, upscale shopping mall, and super market which is the reason why I stay here 4 times.
Stayed 3 nights in Jan 2018
Response from Bow on Jan 31, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in descent area.
Lovely staff, location has many good restaurants. Cabs, motorbike taxis easily available. No seedy places. Only complaints: Bits stuck on carpet, furniture not removed ( need specialist cleaning) Horrible smell on entering the room. Put the ac fan on full blast and gone in 5 mins, but shouldn't be there to start with.
Stayed 2 nights in Jan 2018

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Family trip to Bangkok
We got a great deal from Hotels.com . The rooms were great and perfect for a family, especially the junior suite. The standard room was great as well for a couple. They were very clean and modern. The neighborhood is very safe and an easy walk to the metro. However, it is a long way from all the tourist activities. The staff was very pleasant and helpful when you approached them but they were a little standoffish or appeared to be. I would recommend this hotel especially if you had business in that part of town.
Stayed 5 nights in Dec 2017
Response from Bow on Jan 31, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

pmk, bangkok

Liked: Room comfort
Convenience and save budget
Pity good location right in the center of Thonglor. Convenience to travel.
Stayed 1 night in Dec 2017
Response from Bow on Jan 31, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tanel, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Thonglor
I stayed in the One One Hotel for a bit more than a month during my business. Pros: *Great location with variety of restaurants, cafés and nightlife options nearby. *Friendly staff who speaks acceptable English (not the cleaning staff, though). PS! Remember the "do not disturb" button besides the door. *Beakfast available for 200THB - food was ok. *Laundry service at acceptable price (takes two days). *No traffic noise (my room was not facing Sukhumvit 55). Cons: *10+ min walk to/from the BTS *Room cleaning a bit inconsistent at times. Not a big issue, though. *The plumbing in the building is noisy and not well isolated. Every time somebody flushed their toilets above my floor (I lived on the 5th out of 7) it made a loud noise of water falling down through the system and there was smell of sewage after the neighbors had flushed (probably from floor traps). Flushing my own toilet seemed to help to get rid of the smell. *The sink was sutck, so I needed to remove the sink trap to get the water to go away. *Hot water pressure and temperature were low during my whole stay. *Hearing the bing-sound of elevators arriving to your floor was annoying in the beginning, but I got used to it after a while. *Power stoppages once in a while (lastning 1min) *The restaurant burger was overpriced and not tasty. *Be patient when checking out and paying the bills. All in all I would recommend the hotel. It's probably hard to find a similar quality hotel for this price in Thonglor.
Stayed 28 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 3 nights in Dec 2017
Response from Prapaipak on Dec 21, 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Prapaipak on Nov 24, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To get to the hotel, it is better to take a taxi. You need to take the bus to get to the closest metro station.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

location is very good. service is slow and not provide enough showergel etc...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Thonglor Area Outings/Work
With business meetings and seminars literally a five-minute walk from the hotel, One One Bangkok was the place to stay for my trip. I had a Deluxe room with a window overlooking the street. My colleague had a Junior Suite, but no window. He said that the lighting made it ok, but being one who enjoys waking up to sunlight on my face, I don't know if I could've done five nights in his suite. The staff is friendly, although, English is not always the easiest communication method. Early (before 08:00) check-in is not done, but late-late-late (after 05:00) check-ins are OK. If your flight arrives in the wee hours, just book for an extra night so you can take a nap. The rooms are spacious, the bed is comfortable, and the linens are always freshly washed and scented. The Nescafe coffee maker in the room (along with the complimentary Unfortunately, due to hard water residue, the rainfall shower head wasn't useable (there were two shower heads, the other one was fine). Breakfast is a choice of three different sets (all served with juice, coffee/tea, and fruit): American breakfast (toast, eggs, potatoes), Jasmine fried rice, or Congee. I didn't try the American breakfast, but the other two were delicious. All in all, I enjoyed my stay at One One Bangkok, and if you need to be based in the area, it's perfect and quite reasonable.
Stayed 5 nights in Jul 2017

8/10 Good

Y Nwet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017

8/10 Good

Norbi, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Thong lo
The room was spacious and the facilities are all new. 10 out of 10 from the cost-effective view.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Its alright
Booked this room for a relative who travelled with me. He didn't mind the price range of the hotel I picked, so for our 4th night we moved from a more upscale hotel down the street to this one. It was much cheaper in comparison to our first hotel as I felt bad I was making him spend so much for hotels alone. I noticed this hotel is relatively new (the photos online looked nice/clean/new), so I booked it. For the price, it is good. However, we concluded at the end of the trip that it was worth it to pay more for the first hotel we stayed in. If you need a hotel just to rest at night (as most tourists are out all day anyway), this would be a good choice. One negative is both times we had the hotel get us a taxi, they ended up being not so positive. In the 1st case, we asked to go to a specific night market, and the taxi dropped us off at another night market. Probably not the hotel's fault but it is important for hotels to hail quality taxi that gets their customers to their destination. 2nd case was when my relative had to go to the airport before me, and I was unable to send him off at the lobby. The hotel got him a taxi which demanded 500 bhat (no meter) to get to the hotel. This is unacceptable. Again, the hotel needs to ensure they are getting taxis that are not ripping its customers off. If I was there this wouldn't have happened. I am not 100% local but having lived here for years I am practically Thai. I didn't know this until he got back to his country.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Pros and cons
For what I paid, it is a good hotel. It did its job as a cheaper place to crash for the night (compared to the hotel I stayed in the previous few nights). I booked it because it is right next to J-Ave, and we could easily carry the groceries (beer) back from there. I thought it was somewhat of a newer hotel, but now I'm not so sure. Room service is 24 hours, and was a positive experience. It was not too overpriced (by hotel standards) and was delicious. The only two negatives were 1) The towels are really old/grey looking. It looks like towels you would get from an older hotel that has been in operation for years. When I checked in to the room there were no towels to be found. I asked housekeeping and she said they hadn't arrived yet and would give them to me later. I didn't mind the wait but they really should get a newer set of towels since their hotel is relatively new? From the reviews, it looks like I am not the first who mentioned these old towels. 2) When I looked up at the AC vent, I saw these black things surrounding the vent. My eyesight is not great so I couldn't see in detail if it is the dust that gets collected on the AC or if it is mold. It looked like the AC vents had never been cleaned. I'd understand if it was just on the inside of the vent but the black stuff were all along the outside of the vent as well. That left a bad impression for my stay because I know how harmful those things are to the body. Hope they notice and gets it cleaned soon.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is located in Thonglor area, very convenient to access to shops and bars.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood
Nice hotel very well located. I got a room without windows which I would not have tolerated for more than one night but the price was cheaper and hopefully other rooms are better

10/10 Excellent

wil, Manila, phil.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 out of 5
Very satisfied again. Room was clean and spacious. Service was great. Staff were courteous and very helpful. Will stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
the room is perfect if you are just wanted to enjoy places in Thong Lor and Ekamai. Walking distance to many places. The workers are really nice and helpful Plenty of late night food and bars you wont be bored in this area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very helpful in flagging cabs. Hotel provides little slips with its address in Thai for its guests and this is very helpful in returning by cabs.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but I'm not impressed with a staff
First time i have stayed at the one one hotel i have no complaints about the room or the hotel itself everything looks newly renovated but not overly impressed with the staff didn't seem very polite especially when I first checked in receptionist didnt even break a smile

6/10 Okay

Verified traveller

Disliked: Room comfort