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This is an absolutely beautiful hotel with amazing amenities. The staff were extra attentive and informative.
Dwayne
Stayed 1 night in Apr 2024
Response from gong on Apr 10, 2024
Dear Dwayne,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Lovely hotel in a relatively quiet Soi. Staff are fantastic and this has become my regular go to hotel when in Bangkok
Russell
Stayed 6 nights in Mar 2024
Response from gong on Apr 1, 2024
Dear Russell,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Nice clean modern room the breakfast was good and they served different items everyday. Walkable to Terminal 21 shopping mall with a good food court and stores for shopping
Ralph
Stayed 5 nights in Mar 2024
Response from gong on Mar 23, 2024
Dear Ralph,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Reception staff polite and helpful. The room was clean, adequate storage space and functional kitchen although only used the fridge. Location was excellent, within walking distance of shops and nightlife, and near metro.
Lorraine
Stayed 2 nights in Mar 2024
Response from gong on Mar 18, 2024
Dear Lorraine,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
2/10 Terrible
Cristina
Mar 15, 2024
Cristina
Stayed 1 night in Mar 2024
Response from gong on Apr 5, 2024
Dear Cristina,Thank you for rating us on Expedia. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
Lovely property in a very safe and convenient upscale neighborhood. The room was very large with an efficiency kitchen complete with microwave, burners and cutlery. Very helpful and nice staff. Highly recommend!
Alice
Stayed 2 nights in Feb 2024
Response from Gong on Feb 14, 2024
Dear Alice,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Transportation point of view, it hard to smoothly come from SK
Hirotaka
Response from Gong on Feb 4, 2024
Dear Hirotaka,Thank you for your review and rating us on Expedia. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
My Favorite hotel in Bangkok. Staff is the best and the rooms are large. Like the location but the restaurant in the hotel needs work, at times the food is not good. For the past year I stead in the Hotel about once a month.
Perry
Stayed 3 nights in Jan 2024
Response from Gong on Jan 13, 2024
Dear Perry,Thank you for your compliments and feedback regarding the Coffee Club that I will forward to their management for improvement. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
8/10 Good
James
Jan 8, 2024
Liked: Cleanliness, staff & service
Good hotel and nice staff. But a little rough around the edges. Needs a makeover.
James
Stayed 10 nights in Dec 2023
Response from Gong on Jan 10, 2024
Dear James,Thank you for your review and feedback on Expedia, so I will discuss with the team for improvement and thank you for let us know. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
The room was big, nice and clean. The location was good and all the people in this hotel and restaurant were friendly. Big and clean with many amenities in the room was better than expected. Highly recommended..!!
Verified traveller
Stayed 2 nights in Dec 2023
Response from Gong on Dec 27, 2023
Dear guest,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Dear Hitisha,Thank you for your rating on Expedia. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Had absolutely a wonderful time with family, the property, staff, housekeeping everything was spic and span. Convenient location and walking distance to the Asok BTS. Overall amazing stay experience.
Rajiv
Response from Gong on Feb 6, 2024
Dear Rajiv,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
The service staff at the concierge was amazing, helped to book cab to the airport.
Room was clean and spacious. There are no body lotion provided though.
It is conveniently located, walkable to Asoke station and a 7/11 near by.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Gong on Dec 12, 2023
Dear guest,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
I’ve stayed here many times never disappointed. Will stay there again on my next trip.
LARRY
Stayed 4 nights in Nov 2023
Response from Gong on Dec 6, 2023
Dear Larry,Thank you for staying with us again. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
8/10 Good
Annie
Travelled with family
Dec 2, 2023
Liked: Amenities
The hotel is 12 mins walk to Terminal 21, metro and BTS. The staffs were all very nice.
The room had a musty odor. The technician cleaned out the HVAC but the smell was still there.
Annie
Stayed 4 nights in Nov 2023
Response from Gong on Dec 6, 2023
Dear Annie,Thank you for your feedback. I will inform the department concerned for improvement. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
10/10 Excellent
Perry
Nov 21, 2023
Perry
Stayed 2 nights in Nov 2023
Response from Gong on Nov 22, 2023
Dear Perry,Thank you for rating us on Expedia. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
10/10 Excellent
Arthur
Nov 20, 2023
Arthur
Stayed 1 night in Nov 2023
Response from Gong on Dec 12, 2023
Dear Arthur,Thank you for rating us on Expedia. Hope to see you again soon.Best regards,Kriengsak HansaGeneral Manager
Very nice location. The room was spacious and clean. Definitely a great stay
Pablo
Stayed 3 nights in Nov 2023
Response from Gong on Nov 14, 2023
Dear Pablo,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
It’s our 1st time staying at this hotel and it was awesome. Got upgraded upon check in and the room they gave us was impressive. It’s close to BTS asoke, easy to find great restaurant around and the staff are all super friendly.
10/10
Dominic
Stayed 3 nights in Oct 2023
Response from Gong on Oct 31, 2023
Dear Dominic,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
The room was spacious, but air-conditioning was not working well, so it had smelling moles, we loved thai food served at breakfast it was so tasty, but water melon was not fresh and sweet bakery was not great.
inho
Stayed 1 night in Oct 2023
Response from Gong on Oct 14, 2023
Dear inho,Thank you for your review and constructive feedback that I will forward to the departments concerned for improvement. We are looking forward to see you again in the near future.Best regards,Kriengsak HansaGeneral Manager
It is clean, convenient to nearby train and shopping, come with breakfast, customer service.
Ah Peng
Stayed 4 nights in Sep 2023
Response from Gong on Oct 12, 2023
Dear Ah Peng,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
10/10 Excellent
Perry
Oct 4, 2023
Perry
Stayed 2 nights in Oct 2023
Response from Gong on Oct 10, 2023
Dear Perry,Thank you for rating us on Expedia. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
Close to Terminal 21 shopping center for food, transit and busy area where you can get anything you need. Hotel staff were excellent and breakfast buffet was great. My only concern was the smell of mold in our room.
Jonathan
Stayed 6 nights in Sep 2023
Response from Gong on Oct 10, 2023
Dear Jonathan,Thank you for your compliment and constructive feedback that I have forwarded to the department concerned for improvement. We look forward to an opportunity to welcome you back in the near future.Best regards,Kriengsak HansaGeneral Manager
6/10 Okay
Yong Fah
Aug 30, 2023
Yong Fah
Stayed 4 nights in Aug 2023
Response from Chayathida on Sep 26, 2023
Dear Yong, Thank you very much for your great feedback and we look forward to welcome you back again. Best regards,
Really loved my stay here the room was quiet and clean and very close to a lot of bars and restaurants
The staff was incredibly welcoming and helpful. I would definitely come back
owolabi
Stayed 2 nights in May 2023
Response from Tanasak on May 17, 2023
Dear Owolabi,Thank you very much for your great feedback and we look forward to welcome you back again.Stay Savvy,
This is my second or third time at the Matria and it’s by far my favorite hotel in the Bangkok neighborhood. The customer service is great and the rooms are super nice and modern. I could live there. Thanks again!
Jeffrey
Stayed 1 night in Mar 2023
Response from Tanasak on Apr 4, 2023
Dear Jeffrey,Thank you very much for your great 10 score feedback on our Hotel and Customer Service and we look forward to welcome you back again and again.Stay Savvy,
Outstanding stay. Customer service is top-notch and the location is perfect! The room is modern and spacious and well furnished and designed. Breakfast was good and the staff were attentive and friendly.
Also, the laundry room in the basement was a great plus during my stay! Overall, a very satisfying stay at the hotel and will book again when I come back in May.
JOSE
Stayed 4 nights in Mar 2023
Response from Tanasak on Apr 4, 2023
Dear Jose,Thank you very much for your great feedback on our Hotel and staff and we look forward to welcome you back again in May.Stay Savvy,
10/10 Excellent
Maureen
Mar 6, 2023
Maureen
Stayed 2 nights in Mar 2023
Response from Tanasak on Mar 7, 2023
Dear Maureen,Thank you very much for your great feedback and we look forward to welcome you back again.Best regards,