Dear Whee Khee, Thank you for highlighting our convenient and central location. We are delighted to hear that you found our hotel easily accessible to everything. We look forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Pauline, Thank you for your kind words about our friendly staff and convenient location. We are delighted to hear that you had a positive experience with us. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chi Ming Darman, Thank you for your feedback. We appreciate your suggestion regarding discounts. We continuously review our offers to provide the best value to our guests. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Joel Ortiz,Thank you for highlighting the accessibility of our hotel. We strive to provide a seamless experience for all our guests. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear hugh, Thank you for sharing your experience and for acknowledging our good staff. We understand the inconvenience regarding parking. We will also certainly discuss your feedback with the management team to see where we can lift to even higher levels. Please know that your feedback is highly valued by us, and we thank you for bringing these issues to our attention. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Wee Teck, Thank you for sharing your experience. We apologize for the inconvenience you faced during your stay. Your feedback regarding the room condition and sound isolation is duly noted and will be addressed accordingly. On the other hand, we are delighted to hear that you found our staff excellent and enjoyed our convenient location. Our lobby is indeed a great place to relax. We appreciate your feedback and hope to welcome you back for an improved experience. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Adam, Thank you for highlighting our convenient location near Siam Paragon, Center, Discovery, and Central World. We are delighted that you found Novotel Bangkok on Siam Square to be a good option for your stay. Looking forward to welcoming you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear lay cheng,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our team strives to make each guest's stay special. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Calgary, First of all, thank you for your continued patronage and for sharing your experience with us. We are delighted to hear that you appreciated the refurbished rooms and the convenient location of our hotel in the heart of Siam Square. Your feedback regarding the flooring noise is duly noted, and we will consider it for future improvements. We truly appreciate your recommendation. Thank you for planning to stay with us again and we already look forward to your next visit. Sincerely, Titin Suwanthab Guest Experience Manager

Dear Sikai, Thank you for your loyalty to our hotel. We highly appreciate you coming back to stay with us. We apologize for any inconvenience with the room condition during your recent stay. Kindly rest assured that we will address the issues with our management team to ensure we continue to further improve our service. By the way, we appreciate your kind words about our staff's service. Thank you again for staying with us. We hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Sigit, Thank you for sharing your experience with us. We are pleased to hear that you had a wonderful stay at our hotel particularly the location near Siam BTS, shopping malls, and massage shops is indeed convenient. It was such a pleasure hosting you and we look forward to welcoming you when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Hannah, Thank you for your kind words regarding our cleanliness, delicious food, and awesome staff. We apologize for the inconvenience with the Wi-Fi. Your feedback is valuable to us and will address this issue promptly. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Dennis,Thank you for choosing Novotel Bangkok on Siam Square for your first visit to Bangkok. We are delighted to learn that you had a wonderful stay, and the overall experience met your expectations.Even more to hear that you found our staff friendly and our hotel clean and accessible. We strive to provide excellent service and we are glad that they made a positive impact on your stay. Thank you again for staying with us. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Nick, Thank you for your kind words on your recent stay with us. We are delighted to hear that you enjoyed our property's central location and proximity to the BTS Siam station. It's indeed that our hotel convenient for exploring the city. Thank you again for staying with us. We look forward to welcoming you back soon! Sincerely,Titin SuwanthabGuest Experience Manager

Dear Philippe,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the helpful staff, great breakfast buffet, and nice room. Our team strive to provide exceptional service and comfort to all our guests. Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you again very soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear FONG LING,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Yong Fatt Allan,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Kristin, Thank you for for sharing your experience with us and acknowledging our excellent staff service and great location. We appreciate your feedback regarding the hotel condition. Rest assured, we are continuously working to maintain and improve our facilities. Thank you once again and we hope that you will consider giving us another opportunity to serve you better in the future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Heng Keong Larry, Thank you for sharing your positive review. I am delighted to learn that you had a wonderful stay, and the overall experience met your expectations.We are also delighted to hear that you found our hotel's location convenient for shopping. Thank you again for staying with us. We hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Wanida, Thank you for your positive feedback! I am delighted to learn that the overall experience met your expectations and that you found our hotel convenient and clean. We strive to provide a comfortable and convenient environment for our guests, and we are thrilled that you appreciated that. We look forward to welcoming you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear michael,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Jae-Young,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Hong Wee, Thank you for taking the time to share your positive review. We are delighted to hear that our convenient location near the BTS made your stay enjoyable. Thank you again for staying with us. We look forward to welcoming you back for your next trip. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chutimon,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Rana,Thank you for sharing your experience with us. I am glad to learn that the overall experience met your expectations particularly with our location was an advantage for your visit.Thank you again for staying with us and we are hoping to welcome you back soon. Sincerely, Titin Suwanthab Guest Experience Manager

Dear hock leong ronnie, Thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful stay, and the overall experience met your expectations. However, we understand that the age of our building and the speed of our elevators have affected your experience. We appreciate your input and will take it into account as we continue to improve our services. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chi Ho, First of all, thank you for taking the time to share your experience with us for your stay in the heart of Bangkok. We appreciate your feedback and are glad to know that you found our hotel to be a cost-saving option. Please accept our sincere apologies for the inconveniences you encountered on this occasion. I have noticed from your given rating that we can improve, and we will. We hope nevertheless that you will consider staying with our hotel whenever your travel plans will bring you back. Sincerely,Titin SuwanthabGuest Experience Manager

Dear RUDLOPH AUGUSTINE,Thank you for choosing our hotel and sharing your feedback. We appreciate your comment about our convenient location in the heart of shopping districts. Thank you again for staying with us and hope to welcome you back soon. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Paul Robert,First of all, thank you for taking the time to share your feedback on your recent stay with us. We appreciate your kind words about our staff and the pool area.However, we have taken note of your comments regarding the hotel's condition and the buffet breakfast. We understand that these aspects did not meet your expectations. Your feedback will be shared with our management team for further review and improvement.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Agnieszka, Thank you for sharing your experience with us. We understand that our property may not have met your expectations in terms of its age and the size of the swimming pool. However, we are glad to hear that you found our central location convenient for accessing the nearby malls. We do appreciate you bringing your concerns to our attention and therefore giving us an opportunity to improve. We truly hope that you will give us a chance to provide you with a better service on your next visit to Bangkok.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Aimee, Thank you for your valuable feedback. We appreciate your positive remarks about our convenient location. We understand your concerns regarding the facilities and their condition. We have taken note of your feedback regarding the carpet and room furniture. Your comments will be considered as we continue to enhance our guests' experience. Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Woapat,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Ai Hua,We truly appreciate your kind comment on your recent stay. I am pleased to hear that you had a fantastic stay particularly with location of the hotel and the service you experienced. Our team strives to make each guest's stay special. We look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Rosalyn Wai Fong,Thank you for taking the time to write us this wonderful review. We highly appreciate you coming back to stay with us and are delighted you have been able to enjoy your return stay. At Novotel Siam we set out to deliver true Thai hospitality and we are honored that the team have been able to convey this during you recent stay. We look forward to many more visits in the near future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Jutarat,Thank you very much for your feedback regarding your recent stay. We are so pleased that you had a wonderful stay with us, and we hope to welcome you again in the near future. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Alexandra,Thank you very much for your feedback regarding your recent stay. I am delighted to learn that the overall experience met your expectations. It would be our greatest pleasure to welcome you again when your travel brings you back.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Alexandra,We truly appreciate your kind comment on your recent stay. I am pleased to hear that you had a fantastic stay particularly with location of the hotel and the service you experienced. Our team strives to make each guest's stay special. We look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Lye Kwan, Thank you for sharing your experience with us. We appreciate your feedback regarding the room facilities. We apologize for any inconvenience caused by spoilt switches, and the missing USB port. We have noted your feedback and already addressed your comments with our department head concerned for facility improvements. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Yirong Ariel,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Kamal,We truly appreciate your kind comment on your recent stay. I am pleased to hear that you had a fantastic stay particularly with location of the hotel and the service you experienced by our team member. We strives to make each guest's stay special and it's great to hear that they made your stay memorable. We look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear CHEE SHENG,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Thank you again for staying with us. We look forward to welcoming you back for more great experiences in the future. Sincerely,Titin Suwanthab Guest Experience Manager

Dear Cho Chai, Thank you for taking the time to share your feedback with us. Obviously I am disappointed to hear that we didn't match your expectations. And I am sorry that you left with anything less than a perfect impression.We apologize if our room size and room assignment did not meet your expectations. For the future visit, I would suggest to never hesitate to raise such issues in future with the team while you are staying with us. I have no doubt we would have done everything possible to potentially rectify the situation either by allocating another room to at least provide some option. We are always here to do our best to assist.Whilst I understand that these issues significantly impacted upon your enjoyment of the hotel, I sincerely hope you will consider a return visit in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Peter,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be conveniently located in the bustling area of Siam Square, offering a wide range of shopping and dining options nearby. We understand that having so many choices can sometimes be overwhelming.However, we apologize for any inconvenience caused by the strong smell which came from outside municipal drainage to our lobby and elevator area. Your feedback regarding this matter has been duly noted. Our engineering and housekeeping teams are working hard to eliminate the issue as soon as possible, as we strive to provide a pleasant and comfortable environment for all our guests.We appreciate your kind words about the cleanliness of our facility and rooms, as well as the value and convenience that our hotel offers. We are glad to be of service, especially for guests with short layovers who wish to explore the sights in the area.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back again in the near future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Rose, Thank you for sharing your positive experience with us. We are delighted to hear that our team provided you with a warm welcome and that you enjoyed the upgrade for your honeymoon. It's great to know that our hotel's central location allowed you to explore the area conveniently on foot. Thank you again for staying with us. We appreciate your feedback and hope to welcome you back for your next special occasion. Sincerely,Titin SuwanthabGuest Experience Manager

Dear Valued Guest,Thank you for sharing your experience and choosing us as your preferred hotel. We appreciate your loyalty and would like to apologize for any inconvenience caused by the unpleasant odor which came from outside municipal drainage to our lobby area during your recent stay. Your feedback has been duly noted, and our engineering and housekeeping teams are working hard to eliminate the issue as soon as possible. Thank you once again and we would like to have an opportunity to welcome you back and provide you with the service that you expect and truly deserve.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Chung Wah Johnny, Thank you for taking the time to share your feedback. We appreciate your kind words about our hotel's location which was an advantage for your needs. On the other hand, we have noted your comment regarding the breakfast and apologize for any inconvenience caused. We will share your feedback to the department heads concerned as we continuously strive to improve our services for our valued guests. Thank you again for your comments and hopefully you will give us the opportunity to welcome you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Robert,Thank you for sharing your experience with us. I am delighted to learn that you had a wonderful stay and the overall experience met your expectations. Our dedicated staff takes pride in providing exceptional service, and it's great to hear that they made your stay memorable.Thank you again for staying with us and we are hoping to welcome you back soon.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Valued Guest,Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel's location to be convenient for food and shopping.However, we have well noted about your concerned to the bathroom facilities such as wall rack, more hangers and also hair dryer. We apologize for any discomfort caused and already shared your feedback with our department heads and the management team to see where we can lift to even higher levels.Please know that your feedback is highly valued by us, so I thank you once again for providing it. We hope to have the opportunity to welcome you back to our hotel in the future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Valued Guest,Thank you very much for your feedback regarding your recent stay. I am delighted to learn that the overall experience met your expectations. It was such a pleasure hosting you and we look forward to welcoming you back in the near future.Sincerely,Titin SuwanthabGuest Experience Manager

Dear Rajesh,We truly appreciate your feedback regarding your recent stay. I am glad you were able to enjoy everything we have to offer and look forward to welcoming you back in the future.Sincerely,Titin SuwanthabGuest Experience Manager