2 outdoor pools, sun loungers
Check availability

Reviews of Nouvo City Hotel

4 out of 5
Nouvo City Hotel
2 Samsen 2, Samsen Road, Pranakorn, Banglamphu, Bangkok, Bangkok

Reviews

8.4

Very good

Rating 10 - Excellent. 419 out of 1001 reviews" "
Rating 8 - Good. 428 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tonianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, location was convenient. Staff was awesome!
Stayed 1 night in Mar 2024
Response from Pongthanit K on Apr 22, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good breakfast. Walking distance of khoa san road. Quiet area.
Stayed 3 nights in Apr 2024
Response from Pongthanit K on Apr 15, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Pongthanit K on Apr 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

PJ

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Pongthanit K on Apr 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

reginald, So. Padadena

Stayed 3 nights in Mar 2024
Response from Pongthanit K on Apr 15, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property. Clean and amazing breakfast. Transportation is quite difficult to get there. Staff speaks basic English.
Response from Pongthanit K on Mar 25, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Dalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice rooms. Basic but comfortable. Loved that Khao San road was only a short walk away.
Stayed 2 nights in Mar 2024
Response from Pongthanit K on Mar 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

YELENA

Stayed 1 night in Feb 2024
Response from Pongthanit K on Mar 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Tessa, winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Only criticism was lighting was dim in rooms.
Stayed 2 nights in Feb 2024
Response from Pongthanit K on Mar 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Claudiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 4 nights in Feb 2024
Response from Pongthanit K on Mar 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Christopher

Stayed 3 nights in Feb 2024
Response from Pongthanit K on Mar 25, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

Rajeev

Stayed 4 nights in Feb 2024
Response from Pongthanit K on Mar 25, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Kerrieanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area. I highly recommend the hotel. Staff were always helpful.
Stayed 2 nights in Feb 2024
Response from Pongthanit K on Mar 5, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Mickey

Travelled with partner
Liked: Cleanliness
The hotel ,gave us a upgrade room which was lovely, but the beds are hard , next time I would ask for mattress toppers, breakfast was ok , not great , lacking Gronala pastries, and coffee machines are very slow , would stay again but I would ask for bed toppers ,
Stayed 2 nights in Jan 2024
Response from Pongthanit K on Feb 1, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

Kai

Travelled with partner
Liked: Staff & service, amenities
The hotel staff is friendly and the location is walkable to khaosan road… The walls are super thin so its pretty loud being in your room, specially if you’re next to a family that has loud kids. Walls are so thin you can even hear footsteps. There’s good food walking distance and a 7/11 next door which was nice. Room was clean.
Stayed 1 night in Jan 2024
Response from Pongthanit K on Feb 1, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but a bit noisy
Hotel generally is great - clean comfortable and good facilities. Room could do with better soundproofing though as I was woken several times every night by people coming and going in the corridor. Nice location on the canal an easy 5 min walk to Koh San Road
Stayed 4 nights in Dec 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Helder Sidney

Liked: Cleanliness, property conditions & facilities, room comfort
Bangkok Experience
Nice room. Ok breakfast.
Stayed 3 nights in Dec 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Bernard

Stayed 1 night in Dec 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Bernard

Stayed 2 nights in Dec 2023
Response from Pongthanit K on Dec 11, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

Heewon

Stayed 1 night in Dec 2023
Response from Pongthanit K on Dec 11, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Maria Elisabeth

Stayed 2 nights in Nov 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Richard

Stayed 2 nights in Nov 2023
Response from Pongthanit K on Jan 10, 2024
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, massive bed in a quiet location central to the old town.
Stayed 6 nights in Nov 2023
Response from Pongthanit K on Dec 7, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Jenny

Stayed 3 nights in Nov 2023
Response from Pongthanit K on Dec 7, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great position to move around as you are pretty close to a lot of things. Staff very nice and helpful and hotel is clean. Would definitely recommend.
Stayed 2 nights in Nov 2023
Response from Pongthanit K on Nov 13, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Pongthanit K on Nov 13, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

John G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pongthanit K on Nov 13, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Fatimah, LONDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st of all, id like to apologise for a misunderstanding on my side, me and my husband dtayed in toom 2218, there was a feedback card thrre and i wrote that my bed sheets on some days didnt get changed or made up, it was only when i was on the plane going back to London that i realised on a pictures that i took of the elephant towels that there was a card next to them saying "if you want your bed sheets changed then turn this card upside down, i had placed that card on the counter!!! So sorry about that... apart from that, the hotel was amazing!! Halal food available aswell as a prayer room, our room was so spacious and clean! Thank you again, i will be coming back with my mum soon xx
Stayed 6 nights in Oct 2023
Response from Pongthanit K on Nov 7, 2023
Dear Guest, Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excellent

Niezl

Stayed 4 nights in Oct 2023
Response from Pongthanit K on Dec 7, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Adrian

Stayed 3 nights in Oct 2023
Response from Pongthanit K on Oct 24, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

kaouter

Stayed 6 nights in Sep 2023
Response from Pongthanit K on Nov 7, 2023
Dear Guest, Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon. Sincerely, Hotel Management

10/10 Excellent

ahlong

Stayed 3 nights in Sep 2023
Response from Pongthanit K on Oct 24, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Edward Ziyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems very new and clean. House keeping is very attentive and all the staff are super nice. Close to Khao San road but still quite. Would definitely stay again
Response from Pongthanit K on Oct 24, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Nordin

Stayed 1 night in Sep 2023
Response from Pongthanit K on Oct 3, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Wee Keng Edmund

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy
Stayed 2 nights in Sep 2023
Response from Pongthanit K on Sep 27, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has few options. Should at least have Thai option. Staff ar very helpful.
Stayed 4 nights in Sep 2023
Response from Pongthanit K on Sep 27, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served it’s main purpose, just a place to sleep at night. Breakfast had a good selection. The biggest negative about this hotel was the beds. Horribly firm/stiff, woke up with back pain every day.
Stayed 2 nights in Sep 2023
Response from Pongthanit K on Sep 22, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

4/10 Poor

Heidi

Stayed 1 night in Aug 2023
Response from Pongthanit K on Sep 8, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall. Recommended. Good breakfast, nice rooms, excellent bed, spacious. quick walk to Khaosan rd. Right by hotel massage and food if needed. Swimming pools need better cleaning (not just chlorine but inside. hair, hair bands and dirt.)
Stayed 4 nights in Aug 2023
Response from Pongthanit K on Sep 8, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Natasha

Stayed 3 nights in Aug 2023
Response from Pongthanit K on Sep 8, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

HYUNGJIN

Stayed 1 night in Jul 2023
Response from Pongthanit K on Jul 19, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Lucinda

Stayed 4 nights in Jul 2023
Response from Pongthanit K on Jul 19, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

6/10 Okay

Deepak

Business traveller
Disliked: Staff & service
Staff and room cleaning could improve.
Stayed 2 nights in Jul 2023
Response from Pongthanit K on Jul 19, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Glady

Stayed 3 nights in Jul 2023
Response from Pongthanit K on Jul 19, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Todd

Stayed 2 nights in Jul 2023
Response from Pongthanit K on Jul 10, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

8/10 Good

Dien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. However, this property is not a 4 star hotel as rated. It does not have a business center for guest to check in aiirline and print boarding pass. It should be rated at 3.5 star.
Stayed 2 nights in Jun 2023
Response from Pongthanit K on Jul 10, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

paul

Travelled with family and small children
Liked: Cleanliness
Clean place, lovely staff and good pool.
Stayed 1 night in Jun 2023
Response from Pongthanit on Jul 3, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

DARYL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist made us very welcome 🙏 & upgraded the room. Great location, quiet, safe & many small bars & restaurants. All staff were more than welcoming. A nice experience.
Stayed 2 nights in Jun 2023
Response from Pongthanit K on Jul 3, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management

10/10 Excellent

Sheri, spring valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It has everything we needed. Breakfast, pool, great staff, spacious room and good location for exploring.
Stayed 4 nights in Jun 2023
Response from Pongthanit K on Jul 3, 2023
Dear Guest,Thank you for taking time the to review our hotel! We hope that you will enjoy our services, but if anything makes you dissatisfied, we do apologize and we will try to do it better and hope to see you again very soon.Sincerely,Hotel Management