Ratings based on 1,211 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Posted 28-Jun-2015
Pros: Accessibility to everything!
Cons: Cleanliness of the carpets. First impression....was appearance and I thought that took away from what it could be.
Nice. On The main drag, so you can walk add see. Parking was free. Staff were great. The room were done up nice, but the carpets were very dirty, the bed squeaky. On the whole it was a nice stay!
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful location and awesome staff!

Posted 21-Jun-2015
Location: central location, close to everything.
We completely enjoyed our stay, and felt that the staff really cared about our needs. When we requested a room with a better view, there were no questions asked, just a beautiful room given to us. We were thrilled with our stay, and will definitely return!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jun-2015
Was nice to be able to walk to all the shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller

A fine hotel experience

Posted 17-Jun-2015
If you are in Banff this is a fine place to stay. Clean and comfortable. You should be spending most of your time outside looking around anyway.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bellevue

Nice hotel in the middle of town.

Posted 31-May-2015
Pros: Location, comfort and price.
Cons: Better parking. New coffeemaker that does not have rust inside.
Location: Restaurants, coffee shops, bars. Great location.
Great hotel at a great location. The rooms were nice and clean, the beds were very comfortable and it has everything you need in your room. My only complain is the lack of parking and the coffeemaker which looked very old.
2 out of 5
by A verified traveller from Calgary, AB

"Historic Hotel".. but mostly just old.

Posted 24-May-2015
Pros: The staff were OK, as well as the location.
Cons: Room updates! New carpet, bed, ceiling repair.
Location: Its on the main street of Banff. Easy walking distance to anything downtown.
Musty room, carpet looks very worn down. Ceiling has a crack in it from previous water damage. Bed is stiff and smelly.
4 out of 5
Recommended
for Everyone
by A verified traveller from L

Great overall hotel !

Posted 23-May-2015
Great experience overall located in downtown and has easy access to breakfast dinner and shopping
3 out of 5
Recommended
for Everyone
by A verified traveller

Fine for banff

Posted 22-May-2015
Visit was fine. Nothing spectacular. Given the price versus everything else it wasn't bad. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gt cycle

Posted 21-May-2015
Bed was very comfy. Room was comfortable. Much nicer than a tent & sleeping bag! Would most definitely staff again. Great location in Banff
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, AB

Great character hotel centrally located

Posted 19-May-2015
Pros: Location Location Location! Clean, Clean Clean! Character!
Great character hotel centrally located and at a reasonable price. Long weekend prices may be inflated if you book late but that is common in Banff. Close to bars and all the main shopping. Parking was included. Cool!