Ratings based on 1,232 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Beaucoup de bruit le soir!

Posted 13-Jul-2015
Pros: Le stationnement gratuit!
Cons: Svp, investissez dans de bonnes oreillers. C'est un moindre détail mais très important pour le confort.
Location: Parfait!!!
Puisque l'hôtel est sur la rue principale du village, c'est très bruyant le soir. Donc avis aux gens qui se couchent tôt. Et au point de vue qualité-prix, c'est très décevant!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Acceuil personnalisé tres gentil et proffessionnel

Posted 12-Jul-2015
A notre arrive en moto nous etions fatiguer nous avons enregistrer facilement aucune attente les gens de l hotel tres accuillant
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, AB

The hotel staff were very friendly and helpful.

Posted 12-Jul-2015
Pros: Friendly and helpful service.
Cons: If could be, have more than 1 elevator. The main washrooms are on the basement floor which has no access to those with disabilities. Rugs cleaned.
Location: Located right downtown, so easy access to everything - shops and restaurants. Good parking in rear of building. Bus stops located right outside.
The hotel only has 1 elevator to each floor which is time consuming and not very effective. The rugs were stained, but otherwise the beds were comfortable, spacious rooms and well kept. There is no refrigerator or microwave. The service was very friendly by both the desk administrators and the housekeeping staff. Overall, it was a very pleasant stay and would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel location

Posted 12-Jul-2015
Pros: Location is excellent
Cons: Congestion in corridors caused by housekeeping carts. Lack of luggage trolleys as all being used to move hotel stores
Location: Very central
Nice hotel location easy to walk out to the town centre. But a bit noisy in the morning
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 10-Jul-2015
Friendly staff, nice room, near to every shop and stores and foods. I always stay at this hotel because it's near to everything
3 out of 5
Recommended
for Everyone
by A verified traveller from Halifax Nova Scotia

Great location

Posted 7-Jul-2015
4 pm check in and didn't get room until 5:25...bad start leaving an average impression as nothing impressive throughout stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 6-Jul-2015
Best location, everything was perfect walking distance
4 out of 5
Recommended
for Everyone
by A verified traveller from on

Right on the main drag

Posted 4-Jul-2015
Staff was very friendly restaurant in the hotel was awesome Close to everything
4 out of 5
Recommended
for Couples
by A verified traveller from Edmonton

Affordable and accommodating.

Posted 2-Jul-2015
Pros: The location was very good, and Tony Roma's was fairly good as well. For a night over stay, it is the ideal introduction to Banff
Cons: Good heritage to the area: this location has a history. I'd have liked more emphasis on this aspect of the place.
Location: Central to the action in town.
Not exceptional for accouterments, but a pleasant stay in a busy resort, in a central location. For a stop over to experience Banff, it was the right choice. You could pay more for less.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Posted 28-Jun-2015
Pros: Accessibility to everything!
Cons: Cleanliness of the carpets. First impression....was appearance and I thought that took away from what it could be.
Nice. On The main drag, so you can walk add see. Parking was free. Staff were great. The room were done up nice, but the carpets were very dirty, the bed squeaky. On the whole it was a nice stay!