Ratings based on 905 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

worth every penny

Posted 24-May-2015
Staff are super friendly and professional. There were three of us staying in the room and it was only set up for two (two robes, two sets of towels etc.) but as soon as we called housekeeping we had everything we needed. Pool, sauna and hot tub were very clean and not over chlorinated like some hotels.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

Great room, with fireplace and convenient.

Posted 19-May-2015
Pros: clean, convenient and quiet.
Cons: Reduce the parking charges.
Location: Great location, next door to Chili's and within walking distance to most restaurants.
We booked 5 nights in a Deluxe Suite with a King Bed. It was quiet and had a fireplace. The robes in the room were wonderful. Had a nice sitting area too. The hot tub/pool was in a grotto setting and nice.
Comment from Hotel Management
23-May-2015 by Delta Banff Management, Hotel Management
Dear Bobbie, Thank you for taking the time to write this great review. We are delighted to know you enjoyed the services and facilities at the hotel. It was a pleasure having you stay at the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Carolina

First time in Banff - very impressed

Posted 18-May-2015
Pros: Very nice room. Staff was excellent. Underground parking was good. Proximity to town.
Location: Banff Gondola. Lake Minnewanka. Banff Avenue
Royal Canadian Lodge made our Canadian trip very pleasant. The staff at this facility was top notch - and really aimed to please.
Comment from Hotel Management
20-May-2015 by Delta Banff Management, Hotel Management
Dear Steve, Thank you for taking the time to write this fantastic review. We are pleased to know you enjoyed your stay, especially the exceptional service delivered by the team. Thank you for choosing the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location, wonderful pool and hot tub

Posted 15-May-2015
Pros: big room. pool. free valet parking
Location: about a 15 minute walk from the main stretch of downtown. There is a bus, but not sure how often it runs.
Loved the hotel. Very nice staff. BIG rooms. Pool and hot tub are really nice, especially after a long day hiking
Comment from Hotel Management
20-May-2015 by Delta Banff Management, Hotel Management
Dear Guest, Thank you for taking the time to write this great review. We are happy to know you enjoyed the hotel and the facilities especially the service delivered by our team. We hope you welcome you back to beautiful Banff and the Delta Banff Royal Canadian Lodge in the near future. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-May-2015
古いホテルからかお風呂のお湯が溢れて洪水状態だったが、それ以外は快適に過ごせました。バンフのメインストリートに面していて買い物も便利。
4 out of 5
by A verified travellerfrom 東京

おもてなしホテル

Posted 6-May-2015
コーヒーメーカーやTAZOティーなど、心遣いの温かいホテルだと感じました。清掃の印象も良いです。バーやレストランが近隣に多く、ショッピングにも好立地なので便利です。ダウンタウン近くにステイするか、少し離れて静かに景観を楽しむ滞在にするか、好みが分かれると思いました。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom washington state

Posted 4-May-2015
Pros: Convenient
We found the hotel very nice. The bedding, towels were exceptional. I don't get the coffee quality and dried creamers in the room....we were a short stay. Staff was very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Belfast, Northern Ireland

Great stay, Staff were great!

Posted 27-Apr-2015
Pros: Staff were super friendly and extremely helpful! Location is great, short walk to town with bus stop right out side Really comfy room and bar to chill
Cons: Breakfast was over priced
Location: With bus stop outside you can travel to the Gondola on Sulphur mountain, hot springs, bow falls and shuttle stop to sunshine village ski resort
Was a great stay, Staff were super friendly and helpful. Its only a short walk to the town and has a bus stop outside that will take you to all the tourist points in banff, sunshine village and more. WiFi was great and free and the pool and hot spa were great. Only bad thing I have to say is that the breakfast was far too expensive!! But there's lots of alternatives in the town for breakfast :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Great spot near main strip.

Posted 26-Apr-2015
Staff here is always excellent. Solid value and great experience every time.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, AB

Convenient and tidy, but somewhat cramped

Posted 18-Apr-2015
Pros: Friendliness of staff, cleanliness, nearness of amenities.
Cons: For the cost, the room felt small and cramped.
Location: Shopping at walking distance, Banff Hot Springs by car, good value, The Banff Centre has frequent concert and theatre events, best accessed by car.
I enjoyed my one-night stay here overall, having a free day from rehearsals for a project in Calgary. This hotel is on the main street in the town, and fairly close to town centre for walking. Staff were friendly, from checkin through to the morning breakfast staff. The room was tidy but quite cramped; the bathroom had very little counter space for personal effects. However, the bed was excellent and I had one of my best sleeps in a hotel in some time. Parking was underground and is an extra cost. There is a pool and jacuzzi, as well as a spa service, but I did not use it on this stay.