Ratings based on 866 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 28-Mar-2015
Great stay. We loved the pool area! Room was clean with helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location and Spacious Stay in Banff!!!

Posted 27-Mar-2015
Our family of 4 (2 adults,2 teenagers) stayed here for 10 days during March Break. The 2 Queen Beds with fireplace Room was spacious and the beds were really comfortable--a restful sleep after a long day of skiing!!! The fireplace was handy for drying out the ski gear. I requested a room facing the back street which was quieter. We received a pleasant welcome basket with crackers, tea, chocolates, biscotti and other treats!!! The hotel is located close to the shops, restaurants, and a Safeway supermarket in Banff. We had a rental car, and paid $15 a night for valet parking in the underground garage, however, we just ended up self-parking close to the elevator door, and getting to our room faster. The staff were all courteous and helpful. We ate at the restaurant for breakfast, which was reasonable and tasted good. We did not use the pool, went to Hot Springs instead. Overall, I would definitely recommend and stay here again!!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom White Rock, BC

Great Banff hotel

Posted 23-Mar-2015
Pros: Everything is just so comfortable
Location: 10 minute walk to center of Banff and all shopping and restaurants
Exceptional service and experience and only a short walk to Banff restaurants and shopping.
Comment from Hotel Management
25-Mar-2015 by Banff Management Team, Hotel Management
Dear Mark, Thank you for taking the time to write this great review! We are delighted to know the team delivered exceptional service during your stay. Once again, thank you for choosing the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Milton, Ontario

It was a great hotel to stay!!

Posted 22-Mar-2015
Pros: It was a beautiful hotel!!
Cons: None so far.
Location: The Keg Restaurant is nearby and Chili is also nearby as well.
Our room is so beautiful with a fireplace and big bathroom!! We enjoyed ourselves.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom High Prairie,AB

excellent

Posted 22-Mar-2015
Pros: staff are very helpful and nice, hotel and rooms are very clean, beds are very comfortable,
Location: location was great 10 mins walk to downtown stores,close to tunnel mountain walking trail
exceptional experience.more than what we expected.
Comment from Hotel Management
25-Mar-2015 by Banff Management Team, Hotel Management
Dear Wendell, Thank you for taking the time to write this excellent review! We are pleased to know you enjoyed the hotels and the exceptional service delivered by our team. Thank you for choosing the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Surrey

Top quality hotel

Posted 18-Mar-2015
Pros: Location - 10 minute walk to centre of Banff. Bed v comfortable. Spa pool well maintained. Staff all very helpful.
V comfortable hotel - bed deserves 5 stars for comfort. We liked the fact that our suite had coffee maker/kettle and fridge. It was also very tastefully kitted out and had plenty of TV channels inc BBC World. Paid extra for parking, but this was advertised on website and it was valet parking which was handy. Also extra for breakfast, but food was top quality. Some days we just bought breakfast from Safeways and left it in the fridge overnight. Spa pool great after a day's skiing.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

One of the best hotels I've ever had the pleasure

Posted 18-Mar-2015
Pros: Everything
Cons: Nothing
Location: Skiing
Everything in this hotel was to our satisfaction 100% Restaurant was 5 star Hot Tub, pool and steam room were excellent Room very comfortable clean and of good quality Staff were so helpful and courteous
Comment from Hotel Management
21-Mar-2015 by Banff Management Team, Hotel Management
Dear RpS, Thank you for taking the time to write this great review! We are pleased to know you enjoyed the hotel, the facilities and especially the helpful and courteous service delivered by the team. It was a pleasure having you stay with us, thank you for choosing the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto, Canada

We had a fireplace in our room.

Posted 17-Mar-2015
Pros: Everything. Actually.
Cons: Can't think of a single thing to be honest. Elevator is a bit slow? Only 3 floors though.
Location: Right in the heart of Banff!
Great hotel. Beautiful Pool. Tons of Freebies. The staff was extremely helpful and I had an amazing time.
Comment from Hotel Management
21-Mar-2015 by Banff Management Team, Hotel Management
Dear Mack, Thank you for taking the time to write this fantastic review! We are delighted you enjoyed your stay with us. Your feedback is very important and it is rewarding to know the team was helpful and we were able to exceed your expectations. Once again, thank you for choosing the Delta Banff Royal Canadian Lodge. Sincerely, Suzanne Gittens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for snow sports in Banff

Posted 16-Mar-2015
Great hotel with excellent amenities - especially the hot tub and steam room after a day on the mountain! The staff is super friendly and helpful with ideas about what to do and where to eat in town...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Arlington, Va

Great Hotel, awesome staff

Posted 15-Mar-2015
We stayed 4 nights at the Delta, and would highly recommend it to anyone. The staff was extremely helpful and ensured our stay in Banff was amazing. We loved the in-room fireplace and the hot tub/spa was crucial after long ski days. It's a short walk to the shops and restaurants, but we enjoyed having a car to drive the the slopes. We loved it!