Exterior

Reviews of Coast Canmore Hotel & Conference Centre

3 out of 5
Coast Canmore Hotel & Conference Centre
511 Bow Valley Trail, Canmore, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews" "
Rating 8 - Good. 337 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Teresita

Travelled with family
Liked: Cleanliness, staff & service
Staff are nice , rooms are a little bit small .
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Sylviane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice big room clean enough
Stayed 1 night in Apr 2024

10/10 Excellent

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Walking distance to fast food and sit down restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, minutes from shopping
Stayed 1 night in Apr 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Older but very nice property. Restaurant had limited menu but the service and food was very good. Very nice and well equipped fitness facility.
Stayed 1 night in Apr 2024
Response from Kurt- Front Desk Supervisor on Apr 20, 2024
Dear Darwin,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your experience at our property. While we strive to offer a diverse menu, we're glad you found the food and service to be excellent. It's fantastic to hear that you also appreciated our well-equipped fitness facility. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Kurt- Front Desk Supervisor on Apr 20, 2024
Dear Grant,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2024
Response from Kurt- Front Desk Supervisor on Apr 14, 2024
Dear Aravind,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 14, 2024
Dear Nelson,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

4/10 Poor

Karen

Travelled with partner
The bed and pillows were very uncomfortable. The heating/ cooling unit was very noisy. The pool changing rooms were dirty.
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 10, 2024
Dear Karen,Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay. Rest assured, we take your comments seriously and will address each issue promptly. We understand the importance of a good night's sleep, and we regret that the bed and pillows did not meet your expectations. We will investigate this matter further to ensure that our bedding meets the standards of comfort our guests deserve. We also apologize for any disruption caused by the noisy heating/cooling unit. Our maintenance team will inspect the unit to identify and resolve the noise issue promptly to ensure a peaceful environment for our guests. Cleanliness is a top priority for us, and we are deeply disappointed to hear about the condition of the pool changing rooms. We will work diligently with our housekeeping staff to implement stricter cleaning procedures and ensure that all areas, including the changing rooms, meet our high standards of cleanliness.Your feedback is invaluable to us as it helps us identify areas for improvement. We are committed to providing you with a comfortable and enjoyable stay, and we hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to our guest services team if there is anything else we can assist you with.

2/10 Terrible

Yafet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 6, 2024
Dear Yafet,I’m so sorry your experience at our hotel didn’t meet your expectations. We thank you for the honest review and will work with our staff to ensure we provide better service for you and all our customers. We hope you will give us another chance to make it right in the future.

8/10 Good

Heather

Travelled with family
The location in Canmore was perfect, although the construction around the area was not, which is no fault of the hotel. Overall, it was an enjoyable stay.
Stayed 2 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 1, 2024
Dear Heather,Thank you for your review. We're thrilled to hear that you found our location in Canmore to be perfect for your needs. While we understand that construction in the area can sometimes be disruptive, we're glad it didn't detract too much from your overall enjoyment of your stay in Canmore.Should your travels bring you back to Canmore, we would love the opportunity to welcome you again for another great stay. If there's anything we can do to enhance your experience further, please don't hesitate to let us know.

10/10 Excellent

annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 6, 2024
Dear Annabelle,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Awesme
Stayed 5 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 30, 2024
Dear Darren,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Time to Learn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. We were surprised to have our room upgraded at check-in. We signed up for the hotel rewards card and had our parking fees waived, saving us $10 a night.
Stayed 4 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 6, 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that our staff were friendly and helpful, and that you were pleasantly surprised by the room upgrade at check-in. It's great to know that you took advantage of our hotel rewards card and enjoyed the benefit of having your parking fees waived, saving you 10 per night. We always strive to provide excellent service and value to our guests, and we're thrilled that we could enhance your stay in such a positive way. We look forward to welcoming you back for another enjoyable visit in the future!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great time. Staff very helpful.
Stayed 3 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 30, 2024
Dear Rob,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

8/10 Good

Edward

Stayed 2 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 17, 2024
Dear Edward,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Kwaku

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks good and the staff are friendly
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 27, 2024
Dear Kwaku,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with the type of room we had reserved, but the staff took care of us and we had a great stay.
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 26, 2024
Dear Mark,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid parking is weird to add for the rate.
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 23, 2024
Dear Stephan,Thank you for sharing your thoughts about your recent stay with us. We are thrilled to hear that you were impressed with your stay overall.Regarding the parking fee, we understand that this could be a concern for our guests. It's important to note that parking fees are a common practice among hotels in the Bow Valley area, largely due to the high demand for parking space in such a popular location.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back.

2/10 Terrible

Stefani

Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 10, 2024
Dear Stefani,I’m so sorry your experience at our hotel didn’t meet your expectations. We thank you for the honest review and will work with our staff to ensure we provide better service for you and all our customers. We hope you will give us another chance to make it right in the future.

10/10 Excellent

Rajdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Kurt- Front Desk Supervisor on Mar 23, 2024
Dear Rajdeep,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

4/10 Poor

jamie, calgary

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was clean. The room was a tiny block with no windows and was supposed to be a room with a balcony. It ended up being a main floor room with a "patio" which was a lot of dirt on some patio blocks. No fence, just there for anyone to walk through. Could not open the patio doors for fresh air at night because it was not secure. Very dissatisfied and we paid excessively for this very noisy room in which we could hear conversations from other rooms.
Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 23, 2024
Dear Jamie,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Please note that we do not have rooms with Balcony, and apologies on your negative experiences. We greatly appreciate your comments.

8/10 Good

Nadene

Stayed 1 night in Mar 2024
Response from Kurt- Front Desk Supervisor on Apr 6, 2024
Dear Nadene,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kurt- Front Desk Supervisor on Mar 17, 2024
Dear Lilly,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

8/10 Good

Alfie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for the most part, not sure why they couldnt make an enclosed walk path to the gym and pool and have a little change room but other then that good experience. Also would be great to have plug in parking spots.
Stayed 2 nights in Mar 2024
Response from Inder on Mar 12, 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience overall during your stay.Regarding your suggestions about creating an enclosed walkway to the gym and pool along with a change room, we appreciate your input. We continuously strive to enhance our amenities and facilities to better meet the needs and preferences of our guests. Your suggestion will be carefully considered as we plan for future improvements.Additionally, we understand the convenience and benefits of plug-in parking spots, and we'll definitely take this into account as we evaluate our parking facilities and services.We sincerely appreciate your valuable feedback as it helps us to identify areas for improvement and ensure that we continue to provide exceptional experiences for our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,InderFront Office Manager

10/10 Excellent

BADBATTALION

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay … special thanks to SOLANI . Amazing staff highly recommended.
Stayed 1 night in Mar 2024
Response from Inder on Mar 6, 2024
Thank you for your wonderful review! We're thrilled to hear that you had a beautiful stay with us and that Solani provided exceptional service during your time here. Our team takes great pride in ensuring our guests have memorable experiences, and it's fantastic to hear that Solani made a positive impression on you. We truly appreciate your recommendation and look forward to welcoming you back for another amazing stay in the future!Inder

8/10 Good

Kenneth

Stayed 1 night in Feb 2024
Response from Inder on Mar 6, 2024
Thank you for your feedback! We appreciate your rating and are glad to see that you had a positive experience overall. If there are any areas where you believe we can improve and earn that extra point, please feel free to share your suggestions with us. We're committed to providing the best possible experience for our guests and value your input. We hope to have the opportunity to welcome you back in the future for an even better stay!Inder

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, shops, spas, breweries literally across the street. Restaurant on site, The Table excellent meal.
Stayed 1 night in Mar 2024
Response from Inder on Mar 6, 2024
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our convenient location and the amenities nearby. It's wonderful to know that you had a great dining experience at The Table restaurant on-site. We're committed to providing our guests with exceptional service and experiences, and we're delighted that you had such a positive stay. We hope to welcome you back again soon for another enjoyable visit!Inder

10/10 Excellent

Deryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really nice place for a solid price.
Stayed 1 night in Feb 2024
Response from Inder on Mar 6, 2024
Thank you for your review! We're delighted to hear that you found our place to be really nice and that you appreciated the value for the price. We strive to offer our guests a comfortable and affordable experience, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back again in the future!Inder

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, good price
Stayed 4 nights in Feb 2024
Response from Inder on Mar 6, 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our prices to be reasonable. We strive to offer our guests a great experience without breaking the bank. We hope to welcome you back again soon for another enjoyable stay!Inder

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to everything
Stayed 2 nights in Feb 2024
Response from Inder on Mar 6, 2024
Thank you for your review! We're glad to hear that you found our location convenient and enjoyed the proximity to nearby attractions. We strive to provide our guests with easy access to everything they need for a comfortable stay. We hope to have the pleasure of welcoming you back again soon for another enjoyable experience!Inder

8/10 Good

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt a bit disappointed to have to pay extra for parking.
Stayed 1 night in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you for sharing your thoughts. We understand your concerns about the parking fee, though we strive to ensure such details are clear at booking. Parking fees are standard here in mountains, allowing us to maintain secure and competitive services. We appreciate your understanding and hope to welcome you back, ensuring an experience that exceeds your expectations.Warm regards,-Inder-Front Office Manager

8/10 Good

Sandra, Edmonton

Travelled with group
Liked: Amenities
The swimming pool was located outside so, bring appropriate clothing!
Stayed 2 nights in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you for your wonderful review and for the helpful tip about our outdoor swimming pool! We're thrilled you enjoyed your stay and took advantage of our pool area. Indeed, bringing appropriate clothing for the outdoor setting allows our guests to fully enjoy the beautiful surroundings and the seasonal weather we experience here.We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay. Don’t hesitate to reach out to us for any future visits, as we’re always here to ensure your stay is as comfortable and memorable as possible.Warmest regards,-Inder-Front Office Manager

8/10 Good

Maya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms look well kept. I always appreciate when there is eco friendly bathroom toiletries.
Stayed 1 night in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found the property and rooms well-kept and that our eco-friendly bathroom toiletries resonated with your values. Sustainability and providing a high-quality guest experience are priorities for us, and we're thrilled to know these efforts are making a positive impact.We look forward to continuing to serve you with our commitment to both comfort and conservation in mind. Thank you again for your support, and we hope to welcome you back in the near future.Warm regards,-Inder-Front Office Manager

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The restaurant is outstanding. Weirdly, there are no drawers in the room to put your clothes. Seemed odd.
Stayed 2 nights in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you for choosing our hotel and for taking the time to share your experience. We're thrilled to hear you found the hotel lovely and our restaurant outstanding – your compliments are greatly appreciated!Regarding the absence of drawers in the room, we understand how this might have seemed odd and apologize for any inconvenience it may have caused. This design choice was intended to maximize space and maintain a minimalist aesthetic, but we recognize the importance of providing ample storage for our guests' belongings. We value your feedback and will consider it carefully as we continually strive to improve our guest experience.We hope this didn't detract too much from your overall stay and that we'll have the pleasure of welcoming you back in the future, perhaps with some updates based on your valuable input.Warm regards,-Inder- Front Office Manager

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the hotel was in a great location. We could walk everywhere!
Stayed 2 nights in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you for sharing your wonderful experience! We're so pleased to hear that our hotel's location greatly contributed to your enjoyment of your stay. Being within walking distance to so many attractions is something we're proud of, and we're glad it made your visit more convenient and enjoyable.We look forward to welcoming you back in the future for another memorable stay. Should you need any recommendations or assistance planning your next visit, our team is always here to help.Warmest regards,-Inder- Front Office Manager

8/10 Good

Kayla

Travelled with partner
Liked: Staff & service
It was a basic hotel nothing special. Bathroom was very small. The hallway and elevator was very dirty. Good price over all for amenities.
Stayed 1 night in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
Thank you for your feedback. We're glad you found value in our pricing. Concerning your comments about cleanliness and the bathroom size, we take these matters seriously and will review them promptly. Our goal is to accurately represent our accommodations and ensure our high cleanliness standards are met. We value your input as it helps us improve and hope to offer you a more satisfying experience in the future.Best regards-Inder- Front Office Manager

10/10 Excellent

Mario E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice
Stayed 1 night in Feb 2024
Response from -Inder- Front Office Manager on Feb 25, 2024
For a brief and positive review like this, a concise and appreciative response is suitable. Here’s a suggested reply:Dear [Guest's Name],Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. It’s always our goal to provide a welcoming and pleasant experience for all our guests. We look forward to having the pleasure of welcoming you back for another wonderful stay.Warm regards,-Inder- Front Office Manager

10/10 Excellent

Joanna

Stayed 1 night in Feb 2024
Response from Kurt- Front Desk Supervisor on Mar 23, 2024
Dear Joanna,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

chenming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little surprised by the room cleaning, front desk service, and supporting facilities. They have the potential to upgrade the hotel from 3 stars to 4 stars.
Stayed 2 nights in Feb 2024
Response from Kurt - Front Desk Supervisor on Feb 13, 2024
Dear Chenming,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Allison

Travelled with partner
Really nice rooms, great locations Wish the hot tub was outdoor.
Stayed 1 night in Feb 2024
Response from Kurt - Front Desk Supervisor on Feb 6, 2024
Dear Allison,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was terrific. Great parking , pleasant staff. The room was very clean and ready when we arrived.
Stayed 1 night in Feb 2024
Response from Kurt - Front Desk Supervisor on Feb 6, 2024
Dear Tim,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Nicole

Stayed 1 night in Feb 2024
Response from Kurt- Front Desk Supervisor on Mar 23, 2024
Dear Nicole,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scotsman that checked us in was awesome
Stayed 1 night in Feb 2024
Response from Kurt - Front Desk Supervisor on Feb 4, 2024
Dear Christopher,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one! I will make sure to share your review to Ruaridh. We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I did not like was the fact you have to pay to park- this does not seem fair.
Stayed 2 nights in Jan 2024
Response from Kurt - Front Desk Supervisor on Feb 3, 2024
Dear Rhonda,Thank you for sharing your thoughts about your recent stay with us. We are thrilled to hear that you were impressed with your stay overall. Regarding the parking fee, we understand that this could be a concern for our guests. It's important to note that parking fees are a common practice among hotels in the Bow Valley area, largely due to the high demand for parking space in such a popular location. To add value to your stay, we have integrated parking benefits into our Coast Rewards program. As a member, depending on your membership level, you can enjoy reduced parking fees or even complimentary parking. Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back, perhaps as a Coast Rewards member, to further enhance your experience.

10/10 Excellent

Gerrit, Lethbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are what make this a great place to stay.
Stayed 3 nights in Jan 2024
Response from Kurt - Front Desk Supervisor on Jan 28, 2024
Dear Gerrit,Thank you for choosing to stay with us and I am glad to hear that your stay was a memorable one overall! I will make sure to share the review with our team! We look forward to welcoming you back to the hotel soon.

10/10 Excellent

Tess

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Bong on Jan 24, 2024
Dear Tess,Thank you for taking the time leaving us a rating. We are glad to know that your stay was perfect. We look forward to welcome you back on your next visit.Sincerely,

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, allowed us to check in early and check out late. The room was beautiful and very clean. Would definitely stay here again!
Stayed 1 night in Jan 2024
Response from Inder on Jan 21, 2024
Dear Courtney,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you appreciated our flexible check-in and check-out times and found your room to be both beautiful and immaculate. Our team takes great pride in ensuring that every guest feels welcomed and comfortable, and it's heartening to know we've succeeded in making your stay memorable.We look forward to the pleasure of welcoming you back soon for another delightful experience. Thank you for choosing to stay with us and for your kind recommendation.Warm regards,-Inder-Front Office Manager

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean courteus staff No indoor parking
Stayed 1 night in Jan 2024
Response from Kurt - Front Desk Supervisor on Jan 17, 2024
Dear George,Thank you for choosing to stay with us and I am glad to hear that you enjoyed your stay overall! My apologies on inconvenience for not having indoor parking, we still have power outlets along the parking spaces for block heater instead!We look forward to welcoming you back to the hotel soon.