The Red Earth Spa offers head-to-toe treatments, regenerating baths, and the hotel's exclusive European line of Phytomer spa products. Treatments include couples, Swedish, Shiatsu, therapeutic, and sports massages; Vichy treatments; and manicures, pedicures, waxing, and facial treatments. A large spa tub, sauna, and separate workout room are also available. Yoga classes are offered twice weekly at the spa (mats are provided); class schedules are available for guests at check-in.
An on-site restaurant provides three meals daily as well as late-night snacks and drinks. Complimentary underground parking is available.
Concierge services and business services include faxing, copying, and printing. An Internet kiosk (surcharge) is located in the lobby. Guests can enjoy complimentary morning coffee in the lobby and receive discounts at area shops and restaurants.
Courtesy of the hotel, guests have complimentary access to the Banff Transit bus, which runs every 30 minutes from 7 AM to 10:30 PM daily (subject to change). The bus stops near downtown shops and restaurants, the Sulphur Mountain gondola, Upper Hot Springs, and the Banff Springs hotel.
- Spa tub
- Sauna
- Concierge services
- Complimentary newspapers in lobby
- Breakfast available (surcharge)
- Bar/lounge
- Restaurant
- Room service (limited hours)
- Parking garage
- Multiple small meeting rooms
- Banquet facilities
- Multiple large conference rooms
- Business services
- Total number of rooms - 184
- 24-hour front desk
- Porter/bellhop
- Safe-deposit box at front desk
- Multilingual staff
- ATM/banking
- Dry cleaning/laundry service
- Ski storage
- Fireplace in lobby
- Elevator/lift
- Number of floors - 4
- Full-service health spa
- Free Wi-Fi
- Luggage storage
- Health club
- Laundry facilities
- Free parking
- Smoke-free property
- Steam room
- Free guest parking during stay