Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Mar-2015
Pros: Staff, location, pool, hot tub, room and breakfast were all superb.
This hotel was awesome. I stayed in the hotel with two small children for one night. The shuttle service not only takes you to and from the airport but also to many restaurants and other locations around the hotel. All of the staff was very welcoming and helpful. The hotel has a half day rental of the room with a checkout at 7pm. This was incredibly accommodating for us since we had a very late overseas flight. The breakfast was great-fresh fruit to include strawberries and melon, hot eggs, sausage and bacon along with the typical breakfast foods of cereal, waffles, toast, muffins, and hard boiled eggs. I asked for extra croissants after it had closed and the attendant was actually going to thaw out more for us when she realized no more were left! The pool and hot tub were nice as well. The room was clean and I was pleasantly surprised that the amenities were Paul Mitchell brand. I wish our stay could have been longer. After a hectic day of travel it was nice to come to a place that would go above and beyond to meet all our needs. Definitely will go back if I am in the Baltimore area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Baltimore. MD

Worth the price

Posted 19-Feb-2015
Overall a good experience. Breakfast Saturday morning was a problem though. While it was supposed to start at 7.00 it didn't start till 8. While the one person tried to get everything thing set up everyone was waiting. There was someone else helping at first but she decided to talk to the young lady at the front desk instead of continuing to help.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sanford, NC

Nice hotel

Posted 3-Feb-2015
It was a nice hotel for the night. Flight was cancelled. The breakfast was good and the water was hot. That's all I was looking for in an overnight stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2015
Only stayed 1 night because it was convenient to the airport. Nice staff, shuttle to the airport very convenient. Driver very nice, and front desk staff accommodating when we forgot something in our room after we went to the airport. Shuttle driver brought it to the airport on his next trip. Very nice of staff and driver to go above and beyond. Thanks!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Jan-2015
Very close to the airport, friendly service and a nice breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller

airport conveniece

Posted 6-Jan-2015
Pros: comfortable beds and sheets
swimming area cool and no changing area/bathroom wet suit under our clothes to go back to our room it is winter out there!
Comment from Hotel Management
6-Mar-2015 by Jerry, Hotel Management
Dear Guest, Thank you for your comments. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Mike - Guest Services
4 out of 5
by A verified traveller

How do you lose something that quickly

Posted 2-Jan-2015
Pros: NA
Cons: NA
Location: NA
I left my wine bag that included my wine glasses and flask, and I called back about 5 ours after check-out and they were gone already. I believe the bag was stolen...
4 out of 5
Recommended
for Personal Event
by Larryfrom va beach

it was okay

Posted 28-Dec-2014 on Hotels.com
it was okay but,i didn't want to stay no longer just was to small of a room
5 out of 5
Recommended
for Families
by Pattifrom Birmingham, AL

Great staff!!!!

Posted 25-Dec-2014 on Hotels.com
It was a quick overnight on our way to see family. The staff was incredibly friendly
4 out of 5
Recommended
for Business Travellers
by Christopherfrom Auburn

Just what I needed.

Posted 24-Dec-2014 on Hotels.com
It was for business, and it was 100% adequate for my purposes. I had no complaints. I would have given higher reviews had the staff and property been above my needs. The reason I gave the neighborhood such a high score was that it was within walking distance to my job.