Thank you Jessica, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It's nice reading that you took liking to our receptionist services, however, please accept our apologies for the inconveniences. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Chung, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you Megan, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It is so rewarding to read that you had a great encounter with us and we truly appreciate you making us aware, it's also delightful reading that you took liking to the smell of the room. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Marilu, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It's great to read that you were pleased with the convenience of our location. However, you mentioned that the odor of the room hindered your stay and for that, I sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Thank you Anthony, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware, it's also nice reading that you took liking to our prices. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for your review, Christine. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I were disappointed when we saw your 2/5 score following your stay. However, you mentioned that you were pleased with our close proximity to BWI airport. In the future, please consider adding additional comments to your review to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Tenina,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. You also mentioned that you found the area in which we reside to be okay, but you were not accustomed to being in a secluded area. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Dear Jacquelyn,I appreciate you sharing your feedback following your stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. I am happy to read that you found the staff to be professional and nice. I also love that the shuttle service provided was excellent. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the unpleasant smell the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to do a thorough inspection of the room to prevent this from happening.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Charles, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the staff that were very courteous. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Rachael, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. It is great to read that you found our location to be close to the airport and that we provide shuttle service. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your room not being prepared at the appropriate time, the lack of linens which you requested and the other issue you mentioned. We are sorry for the inconvenience caused. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Your feedback is valuable, and we hope you'll give us another chance to provide you with an even better experience in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Damian, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am happy to read that you were pleased with the excellent condition of the hotel. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Ivan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I love that you enjoy every moment of your stay at our hotel. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Your kind words inspire our team to continue delivering top-notch service. It would be our pleasure to host you again on your next trip.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 2/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the comfortable room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Joseph,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We apologize for the issue faced with teh key after the first day. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Hi Brittaney,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Dreon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Tayshaunna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice staff and good customer service we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Michael, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you Suzette, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It's good that you took liking to our prices, however, our apologies for any inconvenience caused by the room you were assigned and the service received. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for sharing your feedback with us, LaQuana. The team at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport was pleased to know that we earned your 4/5 score. However, you made mention of the littered floor and the poor room odor. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your perfect rating with us, Fred. Our staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you Sherri, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. Our goal is to provide a clean stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our hotel's convenience. However, on your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Laurie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. It is great to read that you found the hotel to be well lit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Kevin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are very proud to know that you always stayed with us whenever you are in the area, and you continue to like the hospitality you received. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Ravindra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that you found the price for the rooms to be nice and the convenience of the hotel. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Shan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Ondrej,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. We value you as our guest and welcome your 3/5 score. At Red Roof, we are happy to know that you made us your choice of stay. However, as it relates to your comment of the strong unpleasant odor you encountered in the room, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Willard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Michelle, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport appreciate your 4/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff however, I sincerely apologize for the trash in the parking lot as you described. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Sade,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with the up keep of the room, lack of cleanliness and odor behind bed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Reginald, We at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hi Tyler,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. Please accept our most sincere apologies for the concern you described regarding the stain on the sheets. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Nick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Kathleen, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT regarding the location and convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Tricia,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT.I was thrilled to read you were pleased with our great staff and very nice shuttle driver. However, there was a loud noise that was a bit hindering to your experience. Nonetheless we appreciate you perfect rating.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Eric,I am sorry that you experience with us at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT due to no early check in. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciated your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Uttam,Thank you for taking the time to write a review of your stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. It's great to hear that you felt safe at our hotel and was pleased with our quiet environment. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Arnell,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Rose, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Kirsten,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. I am happy you were pleased with our easy check in process and the good customer service you received from our front desk personnel. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Dear Shevia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. The staff and I appreciate your 3/5 score following your stay. However, the situation you described regarding being woken up after you requesting a late check out was truly disheartening to hear. Please accept our sincerest apologies for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

Dear Teisha, Thank you for the feedback following your recent visit with us at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI AIRPORT. While you mentioned our rates were reasonable, you however pointed out a few hinderances. You indicated the language barrier, and lack of toiletries along with no breakfast dampened your experience. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest, and we appreciate your business. Thank you again for your review. The staff and I would love to provide you with another stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Lapries,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation throughout your stay. I will certainly bring this to the management’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Red Roof Management

Dear Gale, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the noise disturbances caused by the dog. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Kristen,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Phillip, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Baltimore-Washington DC/BWI Airport. We are delighted to hear that you had a wonderful experience during your visit with us, prompting your 5/5 rating. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist