Chambre Deluxe, 1 très grand lit, non-fumeur | Fer et planche à repasser, lit de bébé (supplément)

Days Inn & Suites by Wyndham Laurel Near Fort Meade – Avis

2 out of 5
Days Inn & Suites by Wyndham Laurel Near Fort Meade
9860 Washington Blvd N, Laurel, MD

Avis

7,0

Bien

Note de 10 – Excellent, d’après 294 avis sur 1008." "
Note de 8 – Bien, d’après 275 avis sur 1008." "
Note de 6 – Acceptable, d’après 178 avis sur 1008." "
Note de 4 – Médiocre, d’après 106 avis sur 1008." "
Note de 2 – Terrible, d’après 155 avis sur 1008." "

7,2/10

Propreté

7,6/10

Service et personnel

6,8/10

Commodités

7,0/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

dominick

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
La toilette faisait du bruit, le robinet du lavabo est brisé, le rideau de douche est mal installer, il glisse de chaque côté vers le centre de la pole
Séjour de 1 nuit en décembre 2023
Debra a répondu le 1 janv. 2024
Happy Holidays Dominick,Im sorry the room was not to your satisfaction, We would have been happy to move you if we would have known.I do hope you give us another try.Be Safe,DebraGeneral Manager

10/10 – Excellent

Casimir

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Debra a répondu le 24 juill. 2023
Good Afternoon Casimir,Thank you for choosing Days Inn, we appreciate your business and we look forward to your next stay with us.Stay SafeDebraGeneral Manager

6/10 – Acceptable

Gynette

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bien
L'accueil fut chaleureux, personnel de bonne humeur. Le WI-FI était pourri, ça roulait à 2Mega bit, donc vraiment pourri. La chambre n'a pas été faite et le changement de serviette non plus. Le positif, chambre à lavage mais on doit se battre avec la sécheuse pour qu'elle fonctionne et cela nous coûte 2 fois le prix sans remboursement. quand on se prépare pour sortir, on réalise que la porte ne ferme pas du tout, ne barre pas et ne clenche pas. En sortant on demande de réparer rapidement ce qui fut fait puisque tout était sous contrôle à notre retour.
Séjour de 2 nuits en avril 2023
Debra a répondu le 3 mai 2023
Im very sorry this all happened, I will have maintenance look at the dryer, or call in the experts. We could have reimbursed you the 1.00 did you let the front desk know? please come to the desk the next time your in the area and we will take care of you.My ApologiesDebra

8/10 – Bien

Martin

Voyage en famille
Points forts : Propreté
Parfait pour une nuit entre la Floride et Montréal.
Séjour de 1 nuit en mars 2023
Debra a répondu le 11 mars 2023
Thank you, We look forward to your next stay with us when traveling back to FLStay SafeDebra General Manage

8/10 – Bien

Sylvie

Séjour de 1 nuit en janvier 2023
Debra a répondu le 3 févr. 2023
Good Evening Sylvie,Thank you for this score you have given us. I will be sharing this with my team to show them your appreciation. We look forward to serving you againDebraGeneral Manager

6/10 – Acceptable

cyril

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Moyen
Cet hotel défraichi n avait d avantage que son emplacement et sa salle de sport. Le petit déjeuner est honnête. Pour le reste un rafraichissement s impose
Séjour de 3 nuits en novembre 2022
Debra a répondu le 11 nov. 2022
Good Morning Moyen,We appreciate your business and your comments, Im sorry Our complimentary Hot Breakfast was not to your satisfaction, if you have suggestions we are very open to hear them so all our guests are happy. We are in the planning of a complete renovation for both buildings, and we do hope to see you again before and after of the renovations.Stay SafeDebra General Manager

8/10 – Bien

Sophie

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Bon rapport qualité/prix
Bon hôtel état, bon rapport qualité prix. Bon petit déjeuner. Moquette au sol assez ancienne.
Séjour de 1 nuit en décembre 2021
Debra a répondu le 11 janv. 2022
Good Morning Sophie, Thank you for taking the time to write a review we truly appreciate this. The carpet is only 2 years old and we will be replacing the carpet during renovations again before 2026 when we are to be completed per Wyndham. Happy New Year, Stay Safe Debra Winkowski General Manager

10/10 – Excellent

Jessica

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2021
Debra a répondu le 21 déc. 2021
Good Afternoon Jessica, Thank you for choosing the Days Inn and Suites, we appreciate your Business. We are very happy we have met all your expectations Happy Holidays Stay Safe Debra Winkowski General Manager

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Très bien. Très bon rapport qualité prix. Proche de la I-95.
Séjour de 1 nuit en janvier 2020
debra a répondu le 3 févr. 2020
Good Morning, Thank you for this great score you gave us, It makes me happy and satisfied another guest had a very pleasant stay with us, we truly appreciate this. At your Service Debra Winkowski General Manager

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
c,était bien mais il a besoin d'être mis à jour. rénové,
Séjour de 1 nuit en août 2019
debra a répondu le 26 août 2019
Good Morning, We are getting ready to do some renovations, as well as some furniture changes in the lobby, Wyndham has their Yearly conference in a few weeks. where they will roll out there new expectations for the Days Inn & Suites brand... we are very excited about this and we do hope to see you again. Ay Your Service, Debra Winkowski General Manager

2/10 – Terrible

Nadia

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
Debra a répondu le 1 août 2019
Good Morning Ms. Nadia, First I want to thank you for letting us know how your stay was with us, as we do appreciate all feedback, we do like to know why your stay was not good. Our Guests comments helps us improve where needed. I hope you could find the time to contact me and let us know where we need to improve, our guests comments helps us whether bad or good. At Your Service, Debra Winkowski General Manager

6/10 – Acceptable

cyril

Motel banal mais correct
Séjour normal sanns plus. L'hôtel est moyen mais le personnel était accueillant. J'ai apprécié la salle de sport bien entretenue ainsi que le petit déjeuner correct que l'on peut faire. La chambre était une chambre classique de motel mais un peu dévevante car sentait la vieille fumée de cigarette er était un peu défraichie. Le motel est proche de centres commerciaux oû l on peut faire du shopping et manger de manière variée. Baltimore est proche mais pour Washington mieux vaut trouver un motel plus proche fsi on souhaite s'y rendre plusieurs jours de suite. Sinon c'est une étape au rapport qualité prix intéressant je pense dans le cadre d un voyage sur la cote est.
Séjour de 4 nuits en avril 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dejeuner etais tres bon, les lits tres confortables pour le prix rien a dire
Séjour de 1 nuit en janvier 2019
debra a répondu le 7 janv. 2019
Good Morning, Thank you for taking the time to write a review and give us a 5 star rating, I will share this with my staff. We look forward to letting serve you again in the near future. Happy New Year, Debra Winkowski General Manager

10/10 – Excellent

SYLVIE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2018
debra a répondu le 6 nov. 2018
Good Morning Sylvie, We truly appreciate the 5 star review, I have shared this with my team and they are very thankful for your business as I am too. We do look forward to serve you again on your next stay with us. At Your Service, Debra Winkowski General Manager

6/10 – Acceptable

Suresh

Voyage en famille avec de jeunes enfants
Points faibles : État et installations de l’hébergement
Rooms are not well maintained and no furniture like sofas etc in room
Séjour de 1 nuit en février 2024
Debra a répondu le 27 mars 2024
Good Afternoon Suresh,Thank you for choosing Days Inn & Suites, our Suite rooms have couches not the standard rooms. We maintain all our rooms and getting ready to renovate hopefully within the year. We appreciate your business and hope to see you once again.Stay Safe,DebraGeneral Manager

4/10 – Médiocre

Adedayo

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Noisy
Séjour de 4 nuits en mars 2024
debra a répondu le 25 mars 2024
Good Afternoon,Im sorry you felt the hotel or the outside noise was loud, Did you report this to the front desk for us to look into it?Please feel free to contact me if you have any questions.Stay Safe,DebraGeneral Manager

10/10 – Excellent

tyler

Séjour de 2 nuits en janvier 2024
Debra a répondu le 23 mars 2024
Good Afternoon Tyler,Thank you for choosing Days Inn we appreciate your business and taking the time to let us know how your stay was with us. Hope to see you soon.Stay Safe,DebraGeneral Manager

2/10 – Terrible

Adedayo

Séjour de 1 nuit en mars 2024
Debra a répondu le 19 mars 2024
Good Afternoon Adedayo,Im sorry your stay was not to your satisfaction. I ask if you can contact me so I can have a better understanding of what went wrong, and what I can do to fix it. I look forward to hearing back from you.Stay Safe,DebraGeneral Manager

2/10 – Terrible

Jean Baptiste

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
debra a répondu le 18 mars 2024
Good Afternoon Jean,Thank you for the score you gave us, Can you give us a reason why? we cant fix what we dont know about. feel free to contact me. Stay Safe,DebraGeneral Manager

2/10 – Terrible

Kinyuy

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a motel not a hotel. They didn’t show pictures of the motel they had in a separate building. I feel scammed
Séjour de 3 nuits en mars 2024
debra a répondu le 14 mars 2024
In the description of the room you reserved it does state exterior entrance room, I apologize you missed it, this is why these rooms are cheaper. we could have upgraded you for just a few dollars more if you wanted.Please Stay Safe,DebraGM

2/10 – Terrible

Stacey-Ann

Voyage d’affaires
Points faibles : Service et personnel
The room was so many noise and the bed and alll was vibrating when sleep the keys don’t work the elevator not working for days
Séjour de 4 nuits en février 2024
Debra a répondu le 14 mars 2024
Good Afternoon,We notified everyone at check-in with a letter about the elevator and received your signature that you under stand, and offered all guests help with their luggage if they needed help... and it was only down over the weekend, our apologies, this is not an everyday occurrence. I'm not sure what you mean the bed was vibrating, we dont have vibrating beds... my apologies Stay SafeDebraGM

2/10 – Terrible

Shayla

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
No hot water, notified the staff at the desk claim to have reset the button only to have hot water for 34 seconds. Key cards kept deactivating such a waste of money staying there.
Séjour de 2 nuits en mars 2024
Debra a répondu le 4 mars 2024
There was hot water Ma'am hot water tanks were at 132 degrees each there are 2 tanks in each building all brand new. I appreciate you letting me know. Key cards do deactivate if you put them near your car keys, cell phones or even credit cards. I will remind my staff to remind the guests of this. Thank you for staying with us.Stay SafeDebraGM

2/10 – Terrible

meejung

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Debra a répondu le 3 mars 2024
Good Afternoon Meejung,Im sorry your stay was not to your satisfaction, I would like to know what I could do to change your experience. Feel free to contact me anytime.Stay Safe,DebraGeneral Manager

8/10 – Bien

Melbin

Voyage en famille, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
No customer service at all when I checked out the 29th of feb at 7:30 … unfriendly at all.
Séjour de 1 nuit en février 2024
Debra a répondu le 29 févr. 2024
Mr. Melbin,I am so sorry I will speak to my employee, this is not acceptable at all.I do hope you will come back and give us another try, I will speak to my employee Stay SafeDebraGeneral Manager

8/10 – Bien

Jeffrey

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
NICE PLACE
Séjour de 2 nuits en février 2024
Debra a répondu le 28 févr. 2024
Good Afternoon Jeffrey,Thank you for your great score you gave us and the kind words about your stay with us. We look forward to your next stay with us.

6/10 – Acceptable

Ronytabh

Séjour de 1 nuit en février 2024
Debra a répondu le 21 mars 2024
Good Morning Ronytabh,Im sorry your stay was not completely to your satisfaction, I do hope you give us another chance please, We look forward to serving you againStay Safe,DebraGM

6/10 – Acceptable

Robert

Points forts : Propreté
reported plugged sink first morning, never fixed. do not understand how housecleaning could clean sink without noticing and reporting also.
Séjour de 3 nuits en janvier 2024
Debra a répondu le 5 févr. 2024
Good Afternoon,I do apologize for the lack of service that we provide, I do not know the whole story on this incident but I will find out between our housekeeping team and Maintenance team. I appreciate you bringing this to my attention.Stay SafeDebraGeneral Manager

6/10 – Acceptable

INGRID

Voyage en famille
Broken furniture, no tv control and room very cold. Per the front desk the room had not been in use and it would take time to warm up.The bed comforter and extremely hot water to shower. Breakfast had one broken waffle make as well as the toaster.
Séjour de 2 nuits en janvier 2024
Debra a répondu le 29 janv. 2024
Good Afternoon,Thank you for taking the time to let us know how your stay was, as for breakfast we only have 1 waffle maker out and the spare works just fine. I tested the toaster and as well this is working as well, I'm sorry it was not working for you, but anyone would have been happy to assist you. I will speak to housekeeping on TV remotes in the room, this is their job to make sure all is provided for our guests, we do have extras at the desk also.We do hope to see you again.Be Safe,DebraGeneral Manager

8/10 – Bien

Winston

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en janvier 2024
Debra a répondu le 26 janv. 2024
Good Afternoon Winston,Thank you for taking the time to let us know how your stay was with us, We do look forward to serving you again in the near future.Stay SafeDebraGeneral Manager

4/10 – Médiocre

Laural

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Debra a répondu le 22 janv. 2024
Good Afternoon,Im sorry you feel this way, was there anything you needed where we could have helped you? feel free to contact us if there a question or concern you may have.DebraGeneral Manager

8/10 – Bien

Marlon

Points forts : Propreté
Séjour de 1 nuit en janvier 2024
Debra a répondu le 17 janv. 2024
Good Afternoon Marlon,Thank you for giving us this score it is well appreciated, We do hope to see and serve you again in the near future.Stay SafeDebraGeneral Manager

2/10 – Terrible

sammand

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Debra a répondu le 17 janv. 2024
Good Afternoon,Im sorry your stay was not to your liking, If we were given the opportunity to fix what was wrong we could have turned this around for you. We do hope you give us another chance.Stay SafeDebraGeneral Manager

8/10 – Bien

Garencha

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like it
Séjour de 1 nuit en janvier 2024
debra a répondu le 8 janv. 2024
Happy New Year,Thank you for choosing Days Inn, I do hope your stay was a comfortable one, I will share your comments with my team.Be SafeDebra General Manager

10/10 – Excellent

CYRIL

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Got good bang for my buck. Room was clean, quiet, and comfortable. It also had good amenities like A.C., TV, alarm clock, bedside lamps, Microwave, Fridge, etc. Room charge included free breakfast. Had a pleasant stay.
Séjour de 1 nuit en décembre 2023
Debra a répondu le 1 janv. 2024
Happy Holidays Cyril,Thank you for choosing Days Inn, it was our pleasure to serve you. We are happy you enjoyed your stay with us, and we look forward to serving again in the near future.Be Safe,DebraGeneral Manager

10/10 – Excellent

Charity

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There was breakfast, the cleaners clean my room and changed my sheet and toiletries.
Séjour de 4 nuits en décembre 2023
Debra a répondu le 1 janv. 2024
Happy Holidays Charity,Thank, you for choosing Days Inn, I have shared your amazing comments with our Housekeeping team. and the appreciated all your kind words... Thank you.Be SafeDebraGeneral Manager

2/10 – Terrible

Roman

Séjour de 1 nuit en décembre 2023
debra a répondu le 19 janv. 2024
Good Afternoon Roman,I'm sorry to see your stay was not to your satisfaction, If there is something we should know about please feel free to contact me.Stay Safe,DebraGeneral Manager

4/10 – Médiocre

RONALD

On the site it told me one price and at the facility it was another price
Séjour de 1 nuit en décembre 2023
Debra a répondu le 27 déc. 2023
We charge the 3rd party not you, if it was booked through a 3rd party and we get less money for the room through them, and you pay them what ever the quote you which id higher than what we paid. I cannot look this up without any information from you, I am only assuming this is what happened. Please call me if you need more answers.Happy New YearDebraGeneral Manager

6/10 – Acceptable

Rosa-Leea

Voyage de couple
Points faibles : Commodités
Overall the experience was mediocre, the first. Thing that I didn't like is that the rooms don't look similar to what it looks like online . Also my room smelled like someone smoked a cigarette and so the air from the air conditioning stink filter probably needs a change, there was no microwave in my room and need to go to the front desk so that the receptionist could heat my food up which was very inconvenient. All it had for breakfast was pork sausage and waffles , bagels and pastries the juices taste spoiled and watered down.. moral of the story you get what u payed for . Wasn't a horrible experience but I expected a little more it gave "motel vibes"
Séjour de 2 nuits en décembre 2023
Debra a répondu le 19 déc. 2023
Hi Rosa-Leea,I'm sorry you were not happy with your stay, our Exterior rooms are stated exterior rooms and we don't advertise we have a microwave and fridge in the room. We do have a full breakfast other than eggs, our juices are not watered down, there is no way for us to even do that, but we would not do this to begin with.. Have a safe HolidayDebraGeneral Manager

10/10 – Excellent

Victor

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a good experience at this hotel, it was neat & service was decent.
Séjour de 2 nuits en décembre 2023
Debra a répondu le 18 déc. 2023
Good Morning Victor,Thank you for the review you have given us, I did share this with my team and all were happy. Please have a safe and wonderful Holiday season.Stay Safe,Debra General Manager

8/10 – Bien

Charles

Séjour de 1 nuit en décembre 2023
Debra a répondu le 18 déc. 2023
Good Morning Charles,Thank you for choosing Days Inn and letting us know how your stay was with us. I will share this with my Team.Please have a good and safe holiday season.Stay Safe,DebraGeneral Manager

8/10 – Bien

Eric

Séjour de 1 nuit en décembre 2023
Debra a répondu le 7 janv. 2024
Happy New Year Eric,Thank you for taking the time to let us know how your stay was with us. I will share this with my team.Be Safe,DebraGeneral Manager

6/10 – Acceptable

Jose, Woodstock

Séjour de 1 nuit en décembre 2023
Debra a répondu le 1 janv. 2024
Happy Holidays Jose,We appreciate you taking the time to let us know how your stay was. feel free to contact me if you have any questions.Have a safe Holiday,DebraGeneral Manager

8/10 – Bien

Zachary

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Debra a répondu le 15 févr. 2024
Good Afternoon Zachary,Thank you for choosing Days Inn and was a pleasure to serve you. We look forward to your next stay with us again.Stay Safe,DebraGeneral Manager

4/10 – Médiocre

john

Voyage en famille
Séjour de 4 nuits en décembre 2023
Debra a répondu le 7 déc. 2023
Good Afternoon John,Thank you for taking the time to place a review on your most recent stay with us.Thank youDebraGeneral Manager

8/10 – Bien

john

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en décembre 2023
Debra a répondu le 7 déc. 2023
Good Afternoon John,We appreciate the great score you have given us, thank you.We look forward to serving you again in the future.DebraGeneral Manager

2/10 – Terrible

Arzu

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Doors are broken and very dirty room
Séjour de 2 nuits en novembre 2023
Debra a répondu le 4 déc. 2023
Good Afternoon Sir,I wanted to send the maintenance team over to your room when he arrived, I explained he works evenings and you told me you just wanted me to know and not to send him, I insisted to send him when he arrived but again you told me you just wanted us to know.Nothing was mentioned about the room to me, so my apologies, we could have moved you to another room to your satisfactionIm sorry sir we wanted to correct your concerns, but you told me not necessary for him to comHave a safe Holiday

10/10 – Excellent

JOSE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 2 nuits en novembre 2023
Debra a répondu le 28 nov. 2023
Thank you Jose,We appreciate your business and we look forward to seeing you again.Happy Holidays and be safeDebraGeneral Manager

8/10 – Bien

Canneka

Séjour de 1 nuit en novembre 2023
Debra a répondu le 18 déc. 2023
Good Morning Canneka,Thank you for choosing Days Inn & Suites, I'm happy to see your stay was a good one and the service was good as well. Please have a wonderful Holiday Season!Stay Safe,DebraGeneral Manager

10/10 – Excellent

Stephanie

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Debra a répondu le 14 nov. 2023
Ho Stephanie,My team and I would like to thank you for choosing the Days Inn, we appreciate your business, and we look forward to a return visit with us.Stay Safe through the upcoming holidaysDebraGeneral Manager

10/10 – Excellent

Tee

Séjour de 1 nuit en novembre 2023
Debra a répondu le 14 nov. 2023
Good Afternoon Tee,Thank you for tasking the time to score us with an amazing score, my team was very excited. We look forward to serving you again.Stay Safe through the up coming holidaysDebraGeneral Manager