Outdoor pool

Reviews of Uppala Villa Seminyak

3.5 out of 5
Uppala Villa Seminyak
Jalan Intan Permai No. 18, Seminyak, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 12 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good comfort but service your AC
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
It was a quiet and peaceful property. The aircon of the first allocated villa was not good. The staff was courteous and gave us table fan. Next day they changed our villa due to some major maintenance required in the existing villa. The changed villa was good with aircon working well. The staff was constantly after prepayments and advance payments till they realized that I lived in a first world country. That changed their behaviour completely and they didnt talk money after and I was able to enjoy my birthday with my partner. SPA was good.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swiming pool need to clean randomly...rest all ok...no comment...keep it up...god bless
Stayed 3 nights in Sep 2019
Response from Mustiika/dosm on Oct 24, 2019
First of all, please let us apologize for the unfortunate happenings especially for the cleanliness of the plunge pool. It has always been a priority of ours to deliver the best guest experience at Uppala Villa Seminyak and it really saddens us to learn of your dissatisfaction of our plunge pool . Please rest assured that our management is currently on top of the issues raised, to make sure that such thing will not take place again in the future.

10/10 Excellent

sanket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place for honeymoon.
All things are perfect.
Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Book if you espire to inconsistency
I found that none of the advert matched up to what you get. This hotel ruined my holiday because I could not move or be relocated to a different site. Bali is noted for its inside outside style of bath. Although advertised as having a bathtub this hotel DID NOT have any bath tubs in all 50 so called villas (their actually apartments in my opinion). The service was inconsistent, nothing worked properly. I just would not stay in this property again. No chance. Lovely staff but they couldn’t hack the complaints and keep up with a consistent good level of service period. Although you have to give them all a 4* for effort. Not the best way to spend my birthday. If I could I would have gone back to my 5* hotel in Ubud. This hotel does not warrant the so called 3* stated. Very miss leading!
Stayed 11 nights in Dec 2018

2/10 Terrible

Lou, Perth, Western Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment!! Their website is extremely misleading in nearly every way. My partner and I had to have an extended stay in Bali for major dental treatment for me, so we thought staying at these "self contained" villas with private pool would be a good idea. Could not have got it so wrong if I tried. The fully equipped kitchen has nothing in it except 2 glasses, 2 wine glasses, some random cutlery and plates. Oh sorry, it did have a kettle so you could have a premixed dairy whitener sugared instant coffee if you so desired. We did ask for some cooking utensils etc but after receiving a tiny saucepan and a spatula, we gave up asking. Where's the minibar??? The cafe/restaurant was targeted to impress clients from India. Breakfast is fantastic if curried baked beans, roti bread and chilli vegetables is your idea of a great way to start your day. Cooked eggs and bacon were available if you requested it. The coffee tasted like Bonox. The tea was always cold. OK, onto the rooms themselves. In one word, appalling! The stench coming from the bathrooms is something to behold. It is a cross between urinal blocks, mothballs and a slight hint of sewerage. The only thing that seemed to reduce this smell was to always leave the extraction fan on. The water pressure was hopeless, and everything needed renovation, mildewy and tired is how the bathroom appeared. I won't go on, I think you get the picture. 2 positives; friendly staff and shuttle service to Seminyak + Kuta
Stayed 15 nights in Jul 2018

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean premises. Was not the most convenient location unfortunately. Holiday traffic made it difficult to access Seminyak/Legian easily.
Stayed 7 nights in Dec 2017

4/10 Poor

Bella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly but useless. Terrible area. The same road as Jail.. busy traffic. Air con doesn't work, pool wasn't turned on had to ask the staff everyday to turn it on and clean it out. The Resturant food wasn't that great and the. Real fast wOverall wasn't that great unfortunately....
Stayed 5 nights in Jul 2017

2/10 Terrible

Ric, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading hotel location listed as Seminyak
Bathroom is literally like a public toilet which smells and the floor gets all wet after a shower. The sink is choked and water does not discharge. Bath towels are so dirty that even the floor mat is whiter in color. Breakfast sucks!

8/10 Good

Aini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deb, perth W.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
private, quiet, friendly
Had a wonderful stay here.If you like a perfect mix of the special service of a small hotel with privacy you have it here.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great place to stay staff are amazing
Loved it Staff very friendly beautiful buffet breakfast daily own private pool was cool air con amazing laundry services available and so convenient clothes come back smelling sooo good close to seminyak square which was good overall we loved our stay and there were 10 of us 2 per villa we all had a amazing experience that we will never forget thank you to all the staff there we love it and will definitely come back and recommend to all our friends and family 😁

6/10 Okay

seasick punya O

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not close to food/shopping
Good service, clean villas, however the 2 villas we were given had real bad and smelly water from shower/taps. Smelt like drain water or sulphur. Villa 135 had no aircond on lower floor.

2/10 Terrible

Mrs B, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not bother
Shocking is an understatement no A/C downstairs no phone downstairs directly behind Kerobokan Jail too far from anything reuse of slippers dont know how many have worn them before inconsistent water to shower pool filthy decking dangerous no lights leading up to villa door pool is stagnant unless you request turned on Amex facility listed in guest directory is not available 50 min wait for room service meal inedible staff solicitation of young guests some doors in villa do not lock all in all not worth the money wont be back

8/10 Good

Michelle , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite villas
The staff were amazing and couldn't do enough for us. The overall experience was very relaxing and what we were looking for. Having the villa space meant you didn't feel like you were confined to one room for the whole time. The free shuttle service into town was very useful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 36th aniversary celebration
The management and staff surprised us with a beautiful bed araangement plus a red rose for my wife
The bed decoration

8/10 Good

rishi, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money stay
Excellent value for money stay. Nice breakfast. Very warm and friendly helpful staff. Good rate of got at hotels. Com. Nice plunge pool which was well worth the money. Would stay again.

10/10 Excellent

Jon, family from Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Villa with space and privacy
Good Villas in out of way location Means good privacy and space 10 minute taxi ride from Seminyak. We walked it in 20 minutes. Villas were a little tired and the wifi wasn't great but they were clean, the staff were great and very helpful, and the breakfast was also very good.

6/10 Okay

Tiara, Australia - QLD - Brisbane

Disliked: Cleanliness, property conditions & facilities
should not be aloud to advertise as Seminyak the hotel is in Kerobokan which was very misleading

10/10 Excellent

Stewart, Australia - TAS - Hobart

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Neat; I travel a lot and would not stay anywhere else, big call for me

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is placed on the side of the prison . The water feature in the pool was broken and didn't work.the toilet seat was broken.

6/10 Okay

Holly, Australia - WA - Fremantle

Facilities: Modest; Value: Acceptable price; Service: Helpful, Polite; Location wasn't on a main road so you'd either have to walk to get a taxi or call one. A lot of Mosquitos and bugs in the room. I wouldn't stay again

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless; I will never stay anywhere else when next I visit Bali

10/10 Excellent

Nicola, Australia - NT - Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, State of the art, Outstanding; Value: Fantastic, A steal, Amazing; Service: Remarkable, Outstanding; Cleanliness: Spotless, Immaculate, Pristine; Close to all amenities & great restaurants.Staying there again.Highly reccommend,Perfect in all aspects.Top staff & security.Thumbs up.10 out of 10.

10/10 Excellent

Mohamed, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: A steal; Service: Outstanding; Cleanliness: Pristine;

6/10 Okay

gibson, singapore

Liked: Staff & service
friendly and helpful staff but. .....
Hotel staff are very helpful and friendly. Stayed in 2 bedrooms villa which is valued for money but don't expect 5 star chain standard. Not far from Seminyak Square (10 minutes by buggy) and they are more than willing to bring you there. Wifi was bad except at reception area.

8/10 Good

angelicdolphin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable Service from Hotel Staff
Hospitality and warm service from the reception made up for the shortfall in the facilities of the Uppala Suite. Great assurance from the tight security there! Free shuttle certainly helps especially when we do not know how to start from the suite. From liaising with the sales manager to our departure from the Uppala Suite made us feel welcome.

8/10 Good

Yoonkyung, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요 너무
직원들이 너무 친절했고 가격대비 만족스러웠습니다 조용한 가족여행에 강추

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Gute Alternative
Räume sind gut, jedoch Umgebung nicht interessant. Kurzaufenthalt ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cukup nyaman dan bagus dengan beberapa kekurangan
Private pool hanya akan berfungsi mulai pukul 09.00-17.00 WITA dan bukan kolam air panas. Kolam juga agak tidak terawat dengan baik. Listrik rumah akan sedikit terganggu jika menyalakan air. Teko dan panci tidak tersedia padahal ada kompor di dapur. Air dalam rumah sedikit berbau logam. Tapi secara keseluruhan sangat nyaman dan bagus.

10/10 Excellent

Lam, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
整體都好好,服務員好貼心,餐廳價錢合理,好味,做massage 都係,只是地點離海灘教餐,行應該要半小時,但幾個朋有去,租車出去都好抵!

6/10 Okay

surim, Korea

Liked: Staff & service
Disliked: Cleanliness
친절하고 아늑하지만 좀 아쉬운
스미냑 중심지랑 좀 떨어져있어서 불편한 점은 있었지만, 도착했을때 직원분들이 친절하게 맞이해주셔서 좋았어요! 방이나 수영장은 사진이랑은 조금 차이가 있었지만 묵기에 많이 불편하진 않았구요..저렴하게 장기 투숙하기에 좋을것 같아요