Outdoor pool, a waterfall pool, open 7:00 AM to 7:00 PM, sun loungers
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Reviews of Rama Phala Resort & Spa

3.5 out of 5
Rama Phala Resort & Spa
Jl. Hanoman, Pengosekan, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 105 reviews" "
Rating 8 - Good. 40 out of 105 reviews" "
Rating 6 - Okay. 10 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great price for what we got. The hotel was very friendly, very clean, staff were incredible, room was spacious and nice, bathroom was large and outdoors, and we really enjoyed our stay. Breakfast was average but we were in central Ubud and food was all around us.
Stayed 2 nights in Apr 2024
Response from Erena on Apr 17, 2024
Dear Mr/s. George,Hearty greetings from Rama PhalaThank you for made us proud to be part of this family. We are delighted to learn that you are satisfied with the hospitality extended by our staff. We will share your compliments with the entire of Rama Phala's family and trust this will motivate them to continue exceeding guest’s expectation. Thank you for staying with us and we look forward to welcoming you again soon.Best RegardRama Phala Family

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the location, the room, the bed. the bathroom. the available amenities including a great pool. The staff always smiling. Very walkable area. My two comments for improvement: the food. Sub-standard.. The breakfast, at higher than average price, at the sarting time of 07:00, was cold. What I thought was a microwave, to heat it, was a toaster oven for bread and pastries. The other need for improvement is the staff being very social with each other, thus being unavailable to the guests. I had it happen at reception once, when I needed my keys an6.d the staff, several people, where behind a semi closed door. Another time, in the dining room, they were sitting on the floor, behind the counter, not visible to the guests Overal though, I loved my stay. Originally booked for 6 nights, I extended to 10.
Stayed 4 nights in Jan 2024
Response from Erena on Jan 28, 2024
Dear Mr/s. Veronica, Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

10/10 Excellent

Veronica Bernath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative comment, which I have already voiced, is thatcstaff are overly social with each other and, at times not mindful of the needs of guests. More than once I had to look for a staff member, because despite the pool chairs being empty, there were no pads on them and the used towels had not been picked up. An other example is coming to the desk and finding the staff behind semi closed doors without someone to respond to a guest.
Stayed 6 nights in Jan 2024
Response from Erena on Jan 28, 2024
Dear Mr/s. Veronica,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay
Was okay but could use some fixing up here and there But nice and quiet and beautiful sorounding
Stayed 1 night in Dec 2023
Response from Erena on Dec 31, 2023
Dear Mr/s. Bo,Hearty greetings from Rama Phala Resort & SpaThank you for your amazing rating and review to our hotel for your experience during your stayWe hope we can service you again on the future at Rama PhalaThank you

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. It was an oasis amid the busyness of Ubud. The grounds and pool were beautiful, the staff extremely obliging. Breakfast was very good and the outlook over the pool area was very relaxing. I know we would easily make the decision to stay here again.
Stayed 4 nights in Dec 2023
Response from Erena on Feb 9, 2024
Dear Mr/s. Barbara,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.Best RegardRama Phala Family

10/10 Excellent

Thapa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cozy
Stayed 3 nights in Nov 2023
Response from Rama Phala Family on Nov 22, 2023
Dear Mr/s. Thapa,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Erena on Dec 31, 2023
Dear Mr/s. Manuel,Hearty greetings from Rama Phala Resort & SpaThank you for your amazing rating and review for our hotel for your experience during your stayWe hope we can service you agan on the future at Rama Phala Resort & Spa

10/10 Excellent

Thusitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Nov 2023
Response from Rama Phala Family on Nov 21, 2023
Dear Mr/s. Thusitha,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING Central location yet SO QUIET, you cannot hear any traffic noise at all. Only birds chirping and squirrels playing in the trees! WALK to Monkey Forest, Local Markets, and surrounded by many Excellent Restaurants, Convenient Stores, Grocery Stores, etc. The staff is very friendly and accommodating and keeps the property in immaculate condition.
Stayed 3 nights in Nov 2023
Response from Erena on Nov 14, 2023
Dear Mr/s. Nathaniel,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

10/10 Excellent

Bum Suk

Stayed 8 nights in Nov 2023
Response from Erena on Nov 17, 2023
Dear Mr/s. Bum Suk,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Rama Phala! The property is gorgeous and the staff incredibly kind. We accidentally did not book the last night we needed and was alerted by the gentleman at the front desk who kindly helped us into another room that was open for that evening. House keeping even moved our bags for us while we were out on a tour. Overall, the entire experience was relaxing and the resort peacefully quiet. A great little retreat in the middle of things.
Stayed 4 nights in Sep 2023
Response from Erena | E-commerce on Sep 22, 2023
Dear Mr/s. Kristy,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness
Very nice staff but room was underwhelming. Needs to be updated. Lots of ants everywhere in room and spiderwebs in shower. Food from restaurant was not good either. Good location however.
Stayed 2 nights in Jul 2023
Response from Erena on Jul 15, 2023
Dear Mr/s. Lisa,Hearty greetings from Rama PhalaThank you for taking your valuable time to post your guinea comments on Expedia regarding your experience with us.We are sincerely sorry that you couldn’t enjoy your stay with us at Rama Phala Resort & Spa.We appreciate your every single feedback, as it is very valuable for our future improvement.Once again, thank you for your guinea comments and hopefully, we can assist you in the near future to show that we have made a change.

10/10 Excellent

Nivene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly nice accommodating staff, big rooms and amazing vibes.
Stayed 5 nights in Jul 2023
Response from Erena on Jul 15, 2023
Dear Mr/s. Nivene,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

8/10 Good

Angela

Stayed 2 nights in Jun 2023
Response from Erena on Jun 7, 2023
Dear Mr/s. Angela,Thank you for your eview to our hotel.We hope can service you again on the futureThank you

8/10 Good

Veena N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simple and comfortable. Laundry service was efficient. The breakfast was adequate but became boring with a longer stay. Lovely pool. Water refill in the restaurant area was a convenient addition. Staff is very sweet and efficient. Pretty location, away from the crowds, feel like you have stepped into an oasis of peace and quiet.
Stayed 4 nights in Apr 2023
Response from Erena on Apr 27, 2023
Dear Mr/s. Veena,Hearty greetings from Rama PhalaThank you for the amazing review. We are honored to have been your hosts and we are glad to read that your overall experience was exceeds the expectations. We take pride in being able to provide our guests with memorable experiences and a genuine caring service.Again, thank you so much for trusting us as your accomodation during your holiday and we're looking forward to host you back here at Rama Phala.

8/10 Good

Josefine

Stayed 2 nights in Apr 2023
Response from Erena on Apr 26, 2023
Dear Mr/s. Josefine,Thank you for your rating review to our hotel.We hove you came back again in the future

8/10 Good

Charissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to everything, Spacious rooms, swimming pool is food, breakfast is okey. Checkin is okey. Just the constant same music at the restaurant is a bit repetitive and feels like it's sending you in a trance. Appreciate the local music, but vary the sound/music. It's been playing from 6 am to afternoon, our room is close to the restaurant that the music was driving us insane.
Stayed 4 nights in Feb 2023
Response from Erena on Apr 6, 2023
Dear Mr/s. Charissa,Well received and thank you for your review to us.

8/10 Good

Brent

Stayed 2 nights in Feb 2023
Response from Erena on Feb 22, 2023
Dear Mr/s. Brent,Thank you for you rating to our hotel and thank you for stay with us

10/10 Excellent

franck

Stayed 1 night in Feb 2023
Response from Erena on Feb 22, 2023
Dear Mr/s. Franck,Thank you for your rating to our hotel, May your judgment be our motivedThank you

10/10 Excellent

john

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A really lovely place to stay, clean in a great spot close to everything.
Response from Erena on Feb 22, 2023
Dear Mr/s. John,Thank you for your rating for our hotel. May your judgment be our motiveThank you

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive and very accommodating. The property was very clean and walkable to all shops and restaurants. The only con would be the walls are very thing and other guests were very loud. It wasn’t great with 18 hour time difference.
Response from Rama Phala Resort & Spa on Jan 5, 2023
Dear Value Guest, Hearty Greeting from Rama Phala Resort & Spa, Ubud. Thank you for your stay with us and really appreciate your review. Hopefully you will come back again.

10/10 Excellent

Donald

Stayed 1 night in Sep 2022
Response from Erena on Sep 14, 2022
Dear Mr. Donald,Warmest Greetings from Rama Phala Resort & SpaThank you for your review to us

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly staff, with beautiful manicured grounds and pool area. Room was HUGE and spacious with lovely indoor/ outdoor bathroom complete with bathtub and out door shower.
Stayed 5 nights in Apr 2022
Response from Rama Phala Resort & Spa on Jan 5, 2023
Dear Value Guest, Hearty Greeting from Rama Phala Resort & Spa, Ubud. Thank you for your stay with us and really appreciate your review. Hopefully you will come back again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent Resort in the heart of Ubud with friendl staff, and is close to most great restaurants and activities.
Stayed 4 nights in Feb 2020
Response from Desak on Feb 18, 2020
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your stay with us and really appreciate your review. Hopefully you will come back again With best regards, Desak Sukariyani

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property itself was quite nice but run down. On our last night we were woken up by the sound of loud cracking to discover that the floor tiles
Stayed 4 nights in Dec 2019
Response from Desak on Jan 2, 2020
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, ubud Thank you for your stay and appreciate your review. We apologize for the inconvenience cause that happen on the last night of your stay Hopefully you will stay with us again in the future Best regards,Desak Sukariyani

8/10 Good

Sally, Melbourne Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. I was doing yoga at yoga barn so very handy for that. Staff just lovely, room was spacious clean and cool. Would stay here again most definitely.
Stayed 4 nights in Dec 2019
Response from DEsak on Jan 2, 2020
Dear Sally, Warmest Greeting from Rama Phala Resort & Spa, Ubud We thank you for your stay with us and appreciate your review. See you again next time With best regards, Desak Sukariyani

6/10 Okay

Verified traveller

Breakfast was below standard for the price paid. They refill water bottles in the room that people most likely drink directly from.
Stayed 2 nights in Oct 2019
Response from Desak on Nov 8, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for staying with us and appreciate your feedback We will do our best to upgrade our breakfast to make our guest satisfied . We not provide refill water bottle in the room. With best Regards, Desak

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Desak on Oct 21, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa,Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again With best regards, Desak Sukariyani

8/10 Good

Jess, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely facility. Great atmosphere.
Stayed 3 nights in Oct 2019
Response from Desak on Oct 21, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa,Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again With best regards, Desak Sukariyani

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Desak on Oct 12, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa,Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again next time With best regards, Desak Sukariyani

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort, very central location. On a busy main road but once you're into the grounds, you don't hear the traffic. The room we stayed in was beautiful and spacious. Lovely staff who were always very helpful. Loved the partly open air shower. Would definitely stay there again,
Stayed 5 nights in Sep 2019
Response from Desak on Oct 12, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa,Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again next time With best regards, Desak Sukariyani

6/10 Okay

Maggie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good central location, but really needs renovation.
Stayed 1 night in Aug 2019
Response from Desak on Aug 14, 2019
Dear Maggie, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for stay with us and appreciate your review Best regards, Desak

10/10 Excellent

Fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the staff to the food. Great hidden gem.
Stayed 3 nights in Jul 2019
Response from Desak on Jul 26, 2019
Dear Fun, Warmest Greeting from Rama Phala Resort & Spa,Ubud Thank you for your stay and appreciate your review we do hope you will come back again and we need your favor to recommend our hotel to your friend and your family With best regrads, Desak Sukariyani

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Kind staff, good location but very quiet, traditional atmosphere but modern
Stayed 5 nights in Jun 2019
Response from Desak Sukariyani on Jul 9, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your stay and appreciate your review Hopefully you will come back again and appreciate if you would like to recommend our resort to your family and your friends Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Desak on May 7, 2019
Dear Guest, Thank you for your stay and appreciate your review hopefully you will come back again best regards,

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in centre of Ubud
Lovely place to stay, very central for Ubud! Great pool area nice open shower in the bathroom! Room service was very fast and the quality of the food was good!
Stayed 2 nights in Apr 2019
Response from Desak Sukariyani on Apr 29, 2019
Dear Kirsty , Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your stay and appreciate your review We do hope you will come back agian Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, great food, friendly staff, room was clean and as advertised. Walking distance to ubud center. Shuttle drop off and pick up option
Stayed 2 nights in Apr 2019
Response from Desak Sukariyani on Apr 29, 2019
Dear Value guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your stay and appreciate your review We do hope you will come back agian Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location quite but central snd helpful staff at breakfast
Stayed 2 nights in Mar 2019
Response from Desak Sukariyani on Mar 23, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Desak Sukariyani on Apr 2, 2019
Dear Value Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for stay with us and appreciate your review Hopefully you will come back again Best regards,

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location & good price
The location of this property is ideal. It’s nestled on a popular, touristy street just a 3 min walk to Monkey Forest. The staff was super friendly. The AC worked really well. The breakfast buffet was decent. The pool was under renovation but we were offered the option to go swim at the sister hotel nearby. For the price, the family room suited us fine. We parents were downstairs & our 3 kids (11,14,16) were upstairs in separate room.
Stayed 4 nights in Dec 2018
Response from Erena on Jan 9, 2019
Dear Sara, Thank you for your stay and appreciated your review Best regards

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families, easy access to Monkey Forest
My wife and two children (ages 10 and 7) and I spent one night in the Rama Phala Resort in Ubud. Overall, it was a very positive experience. We had a two room family suite, which in actuality was more like a two bedroom villa with two large bedrooms, a large common room, and a large courtyard. The only complaint with the rooms was a lack of electrical sockets - there was only one accessible in each bedroom. The hotel is on a very busy street in the heart of Ubud, which is both good and bad. It was good in that it was easy walking distance to many restaurants and even to the Monkey Forest (highly recommended, by the way); it was bad if you are expecting a nice, tranquil locale. That being said, we could not hear any street noise whatsoever once we were into the hotel property. The pool and spa were both fine, not terrific but nothing to complain about either. The breakfast was "ok" and of a normal standard for small hotels in Indonesia. Overall, we very much enjoyed our experience and would certainly visit the Rama Phala Resort again.
Stayed 1 night in Oct 2018
Response from Erena on Oct 16, 2018
Dear Karl, Thank you for your stay and appreciated your review Best regards,

10/10 Excellent

Verified traveller

Great
Really great
Stayed 1 night in Sep 2018
Response from Erena on Sep 26, 2018
Dear Value Guest, Thank you for your stay and appreciate your review Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok...but needs work
Pros - The hotel staff are lovely and they respond quickly. The pool is nice and the grounds are private and well groomed. Breakfast was good. Location is pretty good, but still a little further from core than other places. Convenience store across the road, which is nice. Cons - Our first room had a broken toilet and then a lamp needed to be fixed immediately after turning it on. We switched rooms and took one on the second floor. In this room, the AC unit leaked water all over the floor. Tried to fix but it kept leaking. The toilet, tub and sink were stained and quite dated and the bathroom is entirely outside, so expect a few bugs. Drying off after pool will leave towels a little yellow, so be wary of that...something to do with chemicals they use. Overall I'd say it was a decent experience, but I'm not sure it was good value for money. We paid a little more for this place than some others, and obviously expected a little more
Stayed 2 nights in Jun 2018
Response from Erena on Jul 21, 2018
Dear Value Guest, Thank you for your stay and really appreciated your review Best regards, Erena

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We stayed at Rama Phala for 2 nights before we went off to a more quiet part of Bali. From the moment we arrived the hotel staff were extremely friendly and helpful. They took our bags to the room for us (which was welcomed after an 18 hour flight from the UK) and showed us around the hotel so that we knew where everything was. The room itself was very comfortable and we both got a great nights sleep. The bathroom was very spacious and the shower was very powerful and easy to set to your desired temperature. We had breakfast in the hotel both days and dinner one evening and were were impressed with the choice and value for money. Ubud itself we weren't overly impressed with but the hotel gets 10 out of 10.
Stayed 2 nights in Mar 2018
Response from Desak on Mar 29, 2018
Dear Christopher , Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your stay and your review is really appreciated Hopefully you will come again next time Best reagrds,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience
I had stayed here in 2012 and really enjoyed my stay so I was very excited about staying here again. Big mistake. Rented a villa and there was no hot water. The hotel receptionist’s solution was to stay out our villa and just go to another villa to shower. Are you kidding me? The place was practically empty and they could not just put us up in another villa? When they finally did, the villa they put us in smelled like mold and in order to take a shower you had to jump over a bathtub. What a strange place. And I found a hair in my breakfast to top it all off. Do not recommend at all.
Stayed 2 nights in Dec 2017
Response from Desak on Dec 16, 2017
Dear Guest, Warmest Greeting from Rama Phala Resort & Spa, Ubud Thank you for your staying with us and we really sorry for the inconvenience caused during your stay with us due to technical problem. We promise will give you very special offer for the next stay. Hopefully you will come back again best regards, Desak/SM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super friendly and helpful staff, larger than average room very clean
Response from Desak on Jun 29, 2017
Dear Guest, Warmest Greeting from Rama Phala Resort & Spa, ubud Thank you for your staying with us and your review is appreciated Please come again and stay with us at Rama Phala Best regards,

8/10 Good

maxine

Liked: Cleanliness, staff & service, room comfort
Staff were friendly and attentive and accommodation was as expected for 3 star hotel. Breakfast was very average, but again you get what you pay for, so no complaints really. Gardens were beautiful and very well kept. Spa was very expensive in comparison to other excellent local spas, so did not try it. I booked this hotel for it's proximity to the yoga barn, so a good choice if yoga's your thing.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Ubud
The hotel was perfect. All the services were professional and friendly.