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Reviews of Americas Best Value Inn & Suites Bakersfield E

2.5 out of 5
Americas Best Value Inn & Suites Bakersfield E
8230 E Brundage Ln, Bakersfield, CA

Reviews

7.2

Good

Rating 10 - Excellent. 129 out of 463 reviews" "
Rating 8 - Good. 140 out of 463 reviews" "
Rating 6 - Okay. 88 out of 463 reviews" "
Rating 4 - Poor. 48 out of 463 reviews" "
Rating 2 - Terrible. 58 out of 463 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Pete on Apr 24, 2024
Thank you very much for your feedback. We are very thankful that you stayed with us. Thank you.

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pete on Apr 15, 2024
Thank you so much for your feedback. We are very appreciative that you stayed with us. Thank you.

8/10 Good

Hardeep

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 11 nights in Mar 2024
Response from Pete on Mar 18, 2024
Thank you for your feedback. We appreciate you staying with us.

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
it was good, but the air conditioner was so loud that I have to turn it off, luckily it was not to hot
Stayed 1 night in Mar 2024
Response from Pete on Mar 18, 2024
Thank you for your feedback. We are sorry to hear that you were disturbed with the air conditioner. We will look into this. We appreciate you staying with us.

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Pete on Mar 26, 2024
Thank you for your feedback. We appreciate you staying with us. Thank you.

10/10 Excellent

yobana

Stayed 2 nights in Feb 2024
Response from Pete on Feb 23, 2024
Thank you for your feedback. We appreciate you staying staying with us. Thank you.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it would be nice if the pool stayed open past 10 pm
Stayed 2 nights in Jan 2024
Response from Pete on Feb 5, 2024
Thank you very much for your feedback. We appreciate you staying with us. I am sorry you were not happy with the pool hours but the pool water also needs enough hours to filter out and be ready for the next day use. Thank you.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Clean place to rest
The staff were very friendly and the room seemed to clean. There were a few minor burn marks on the comforter and the shower backed up a little bit when draining but otherwise the room was very comfortable. Great place to stay if you just passing through town I need a place to rest.
Stayed 1 night in Jan 2024
Response from Pete on Feb 1, 2024
Thank you for your feedback. We appreciate you staying with us. We are happy to see that you had a pleasant stay with us. Thank you.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Paper Thin Walls
It’s fine. The staff is really friendly and approachable! The rooms… eh they’ve seen better days. The walls are paper thin - earplugs are a must if you aren’t a heavy sleeper. Lots of late night and early morning noise along with trains. We were on the first floor and had some bugs visit our second night. Nothing awful, it’s the first floor in CA, but it’s just ok.
Stayed 2 nights in Jan 2024
Response from Pete on Jan 8, 2024
Thank you for your feedback. We are sorry that you were not completely satisfied with your stay with us. We will work on the issues you mentioned.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Pete on Feb 1, 2024
Thank you for your feedback. We appreciate you choosing our hotel to stay. Thank you.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was a breathe of fresh air. Super nice and went above and beyond our expectations and guided us through to escape other location...
Stayed 1 night in Dec 2023
Response from Pete on Jan 1, 2024
Thank you for your feedback. We really appreciate you staying with us. Thank you.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Pete on Jan 1, 2024
Thank you for your feedback. We really appreciate you staying with us. Thank you.

2/10 Terrible

Maurice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not allowed into the lobby but had access to a phone outside which connected us to “headquarters”. They told us that we had to wait 30 minutes because the office person was on her “security round”… We waited to find that person high out of her mind and slurring her words. When we finally got to the room we found greasy door handles and cockroaches so we cancelled and went elsewhere. Horrible place, nothing like their ad - stay away!
Stayed 1 night in Dec 2023
Response from Pete on Jan 8, 2024
We are sorry to hear that you had this experience. From what you wrote in the first sentence, it does not seem that your complaint is for our property. Our location in Bakersfield is an interior corridor hotel and our front door is always open for all guests to enter and exit. We also do not have any phones outside or in our lobby. Thank you

10/10 Excellent

Robin

Response from Pete on Feb 23, 2024
Thank you for your feedback. We appreciate you staying staying with us. Thank you.

6/10 Okay

Kay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Prostitutes soliting on property
Stayed 1 night in Dec 2023
Response from Pete on Jan 1, 2024
Thank you for your feedback. Just to let you know we are a no smoking hotel and so other guests staying in the hotel frequently go outside and smoke. We do not allow prostitutes' or any kind solicitation on our property. We try and keep it very safe for everyone. Thank you.

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Pete on Jan 1, 2024
Thank you for your feedback. We really appreciate you staying with us. Thank you.

10/10 Excellent

SARAH, Wewoka

Liked: Cleanliness, staff & service, property conditions & facilities
The price was #1 Staff was very accommodating and kind. The Parking was a little crowded but always had a spot. Location is great right off the freeway but still quiet. plenty of options around for food . The trash cans inside are small and the trash bags even smaller. They are working on parts of the building
Stayed 4 nights in Nov 2023
Response from Pete on Jan 1, 2024
Thank you for your feedback. We really appreciate you staying with us. Thank you.

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to where I had to work the following day, it was clean, quiet and the staff was very pleasant to deal with..
Stayed 1 night in Nov 2023
Response from Pete on Dec 5, 2023
Thank you for your feedback. We appreciate you staying with us. We are glad to hear that you were pleased with our services. Thank you.

8/10 Good

MICHELE

Stayed 1 night in Oct 2023
Response from Pete on Dec 5, 2023
Thank you for your feedback. We are glad that you decided to stay with us. Thank you.

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than it looks..
Great strategic location on edge of town and close to freeway. Kinda sketchy neighborhood, limited food options. Friendly staff, not a great bed, but newer furnishings and everything clean. Better than expected for the price!
Stayed 1 night in Oct 2023
Response from Pete on Nov 1, 2023
Thank you for your feedback. We appreciate you staying with us. Thank you.

10/10 Excellent

JOSE, Pacoima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get their names but the lady at the front counter when we checked in was very nice. In the evening my kids wanted to use the pool the lady opened the pool for us and we had it to ourselves, She was very friendly and helpful. She brought us clean pool towels. If we are ever in the area again we would definitely stay again.
Stayed 1 night in Oct 2023
Response from Pete on Oct 25, 2023
Thank you so much for your feedback. We appreciate you staying with us and that you had a very pleasant stay. Thank you.

8/10 Good

JOSE, EL MONTE

Liked: Cleanliness, staff & service, property conditions & facilities
The price, I think, was very reasonable. Pool and sauna were available.
Stayed 1 night in Oct 2023
Response from Pete on Oct 9, 2023
Thank you for your feedback. We appreciate you staying with us. Thank you.

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
overall stay was nice clean n home welcoming. just a few bugs here n there idk how they go in but seem there were going thru the main door. but overall i really enjoy my stay. and the staff was really polite again thank u.
Stayed 2 nights in Oct 2023
Response from Pete on Oct 9, 2023
Thank you for your feedback. We appreciate you staying with us. Thank you.

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Pete on Oct 2, 2023
Thank you so much for your feedback. We really appreciate you staying with us. Thank you.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bakersfield Stay
Room was clean & well appointed. The desk person was very accommodating in trying to get us a room on 1st floor & and outside door. She helped make it a very good stay for seniors on a budget. Staff very friendly & helpful.
Stayed 2 nights in Sep 2023
Response from Pete on Sep 24, 2023
Thank you for your feedback and your kind words. We appreciate you staying with us and we are delighted to hear that you had a very good stay. Thank you.

10/10 Excellent

Arturo

Stayed 1 night in Sep 2023
Response from Pete on Sep 24, 2023
Thank you for your feedback. We are very happy to hear that your stay with us was very satisfactory to you. We appreciate it very much. Thank you for staying with us.

4/10 Poor

Sue

Business traveller
Disliked: Property conditions & facilities, room comfort
Bad area
Basic Old Needs remodeling
Stayed 1 night in Sep 2023
Response from Pete on Sep 18, 2023
Thank you for your feedback We are sorry to hear that you were not pleased with our accommodations. We will try harder with all services.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Indoor pool was real nice after a day hunting
Stayed 2 nights in Aug 2023
Response from Pete on Nov 1, 2023
Thank you for your feedback. We happy to see that you had a great stay with us. Thank you.

2/10 Terrible

Brianda

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Pete on Sep 8, 2023
This is quite amusing that you would give us a 1 out of 5 rating considering that you not only stayed in our hotel for over a week but on the day we asked you to leave, you practically begged for us to let you stay. we told you that you have been put on our Do Not Rent list because of the condition of the room you were keeping and also your very hostile behavior.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Pete on Sep 8, 2023
Thank you for your feedback. We appreciate you staying with us.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Pete on Sep 8, 2023
Thank you for your feedback. We appreciate you for staying with us.

2/10 Terrible

RAMSEY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is Not American Best Value Good Service
this stay was Disappointed because we Order Non Smoking Room and the Bed Covers had 4 Cigarets burns I call the front desk and the gentlement said that's Okay, and didn't Offer to Replace the bedding. we requested extra towels and they told No your room already has Two towels for two persons, so we keep using the Pools Towels in the Room.
Cigarets Burns
Stayed 2 nights in Jul 2023
Response from Pete on Aug 2, 2023
Thank you for your feedback. You did call and inform us that you did not want to be blamed for the cigarette burns on the bed cover. We did apologize for this and did offer for housekeeper to come to your room. You said that it was alright just that you didn't want to be blamed for it. You did stay for two days, at any time this would have been taken care of if you had just said something while you were staying in the hotel. I apologize for your dissatisfaction. Our hotel rooms are completely non-smoking but unfortunately some people feel they can do whatever they please. We also make sure that our rooms and bedding are cleaned and washed thoroughly.

10/10 Excellent

ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service. No issues
Stayed 1 night in Jul 2023
Response from Pete on Jul 18, 2023
Thank you for your feedback. We appreciate you staying with us. Thank you.

8/10 Good

ELALEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like the TV channels
Stayed 1 night in Jun 2023
Response from Pete on Jul 1, 2023
Thank you for your feedback. We are sorry to hear that you didn't like our TV channels. We do have over 70 regular channels plus 6 HBO and 6 Cinemax premium channels. We do appreciate you staying with us. Thank you.

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Pete on Jun 18, 2023
Thank you so much for your feedback. We are delighted to hear that your stay with us was very satisfactory to you. Thank you.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Pete on Jun 18, 2023
Thank you for your feedback. We are happy to hear that you were very happy with our accommodations and services. Thank you.

8/10 Good

E

Travelled with partner
Liked: Cleanliness, staff & service
Good price for a spacious jacuzzi room if you don’t mind bugs & sound of trains & trucks.
Stayed 1 night in May 2023
Response from Pete on Jun 1, 2023
Thank you for your feedback. We appreciate you staying with us. We will look into the issue you mentioned.

8/10 Good

Jesus

Stayed 1 night in May 2023
Response from Pete on Jun 1, 2023
Than k you for your feedback We appreciate you staying with us.

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from Pete on May 12, 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, price
Stayed 1 night in Mar 2023
Response from Pete on Mar 27, 2023
Thank you for you feedback. We really appreciate you staying with us. Thank you for your approving words.

10/10 Excellent

Arturo

Stayed 1 night in Mar 2023
Response from Pete on Mar 27, 2023
Thank you very much for your feedback. We are very thankful to you. We appreciate that you enjoyed your stay.

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms
Stayed 2 nights in Mar 2023
Response from Pete on Mar 27, 2023
Thank you for your feedback. We are happy to hear that you were satisfied with your stay with us.

10/10 Excellent

Rachael

Stayed 1 night in Mar 2023
Response from Pete on May 1, 2023
Thank you very much for your feedback. We appreciate you staying with us. Thank you.

8/10 Good

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was willing to help and friendly.
Stayed 1 night in Mar 2023
Response from Pete on Mar 27, 2023
Thank you for your feedback. We are happy to hear that you were satisfied with our services and accommodations.

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023
Response from Pete on Mar 27, 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Pete on Mar 1, 2023
Thank you for your feedback. We are grateful to you. Thank you!

10/10 Excellent

Katherine

Stayed 1 night in Jan 2023
Response from Pete on Mar 1, 2023
Thank you for your feedback. We appreciate you staying with us. Thank you!

4/10 Poor

Gloria

Stayed 1 night in Jan 2023

10/10 Excellent

rufino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked 👍
Stayed 1 night in Dec 2022
Response from Pete on Mar 1, 2023
Thank you for your feedback. We are very happy that you liked your stay at our hotel. Thank you so much.

8/10 Good

Darrell J.

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable Room
Welcoming check in. Older building and rooms. Comfortable bed. Computer desk and dining table well arranged Kudos to Chester in Maintenence. Light fixture did not work. (No it was not the bulb.) He was there in a few short minutes and took care of the problem. Need grab bar in the shower. No breakfast. You get what you pay for.
Stayed 1 night in Nov 2022
Response from Pete on Dec 2, 2022
Thank you for your feedback. We appreciate you staying with us on your recent trip. We apologize that you were not completely satisfied with our services. We will work on getting better.