Front of property

Reviews of Eldorado Inn Baker City

2 out of 5
Eldorado Inn Baker City
695 Campbell Street, Baker City, OR

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 736 reviews" "
Rating 8 - Good. 251 out of 736 reviews" "
Rating 6 - Okay. 136 out of 736 reviews" "
Rating 4 - Poor. 104 out of 736 reviews" "
Rating 2 - Terrible. 77 out of 736 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Leanne

Travelled with partner
Liked: Amenities, property conditions & facilities
This is an older place but still nice and very clean.
Stayed 1 night in Apr 2024
Response from Alisha on Apr 12, 2024
We are happy you enjoyed your stay with us at the Eldorado Inn Leanne. Hope to see you again. :)

8/10 Good

Ken

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy access from the freeway.
Stayed 1 night in Apr 2024
Response from Alisha on Apr 12, 2024
We have a very convenient location for most any needs a guest might have. We hope to see you again soon Ken.

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Basic motel suitable for overnight stay. The rooms are clean but run down - a piece of our faucet came off. Relatively quiet although it’s sandwiched between a truck stop and a light industrial area. Front desk lady was nice and gave good recommendations for food.
Stayed 1 night in Apr 2024
Response from Alisha on Apr 13, 2024
Hi Sam, the faucet piece actually just came unscrewed. I actually was the one to put it back together, people take them off for some reason from time to time and this one apparently just came loose. We have high standards for clean room and are working on updates to the hotel. Thank you.Managment

10/10 Excellent

sharlena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alisha on Apr 5, 2024
Thank you, Sharlena for staying at the Eldorado Inn! We hope to see you again.

8/10 Good

Charlette

Liked: Cleanliness, staff & service, property conditions & facilities
Took forever to get hot water in the sink.
Stayed 2 nights in Mar 2024
Response from Alisha on Mar 27, 2024
Hi Charlette, our hot water does occasionally take a bit to get hot if it hasn't been used in quite a few hours by any of the guest as the tanks are at the far end of the building. But it is very hot and has very good pressure once it reaches your room. Thank you for your patience!

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. Room is adequate and comfortable. Would just love to see the pool get finished. Thanks for a great visit.
Stayed 1 night in Mar 2024
Response from Alisha on Mar 26, 2024
The pool is a work in progress :) Thank you for staying at the Eldorado Inn Allen. We hope to see you again soon!

6/10 Okay

Susan

Stayed 1 night in Mar 2024
Response from Alisha on Apr 13, 2024
Thank you for staying at the Eldorado Inn Susan.

6/10 Okay

Carole

Liked: Cleanliness, staff & service
The motel is convenient, right off the freeway though surprisingly quiet. My room was old-fashioned, the look of at least 20 years ago. Easily controlled heat/air conditioning, large TV, but difficult to find things to watch since the TV page in the welcome book had the channels wrong. A pretty good, low budget place to stay for a couple nights.
Stayed 2 nights in Mar 2024
Response from Alisha on Mar 16, 2024
The hotel was built in 1978 and still has the amazing original Spanish tile and other unique features. We pride ourselves on clean comfortable rooms. Thank you for staying at the Eldorado Inn Carole.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alisha on Mar 14, 2024
Thank you for staying at the Eldorado Inn Erica! We hope to see you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vibes
Stayed 1 night in Mar 2024
Response from Alisha on Mar 9, 2024
Thank you for staying at the Eldorado Inn Paul! We hope to see you again. The Eldorado Inn Team

8/10 Good

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay. Your front desk person was very pleasant. My only complaint is opening the second drawer on the dressers and finding a pair of what looked to be worn/dirty men’s underwear that probably should’ve been removed before the room was let to us.
Stayed 2 nights in Mar 2024
Response from Alisha on Mar 5, 2024
I am so sorry Shawn, my housekeeper and I try very hard to make sure room and exceptionally clean and sanitized. During the past week/weekend we had a few different events in town that kept us at max room capacity for many days at the hotel and we tried to keep up with the demand the best we could. I definitely will make sure we double check drawers for things like that going forward. Managment

10/10 Excellent

Donna, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly checkin, clean comfortable room, comfy bed and pillows. The room smelled good. Perfect for and overnight stay. Walking distance to amenities. Would stay again.
Stayed 1 night in Mar 2024
Response from Alisha on Mar 5, 2024
We are so happy you enjoyed your stay with us. Hope to see you again soon Donna!

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One end of the Motel has been under construction/remodel for years. Construction scraps whatever laying around.
Stayed 1 night in Feb 2024
Response from Alisha on Feb 28, 2024
Steven, I am sorry you feel the need to retaliate from being banned from the hotel for your derogatory and abusive behavior with staff last night. The hotel has only had construction to renovate rooms in the 2nd building since last summer and we defiantly do not have construction materials laying out. Please be an adult about the situation. Mangement

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst place in Baker to stay!!!!
Stayed 1 night in Feb 2024
Response from Alisha on Feb 28, 2024
Sorry we had to ask you to leave Steven. You can't yell and use profanity at my 70 year old night clerk over checking in near closing just because you didn't get the room you wanted. The reservation was made for a queen not any of the other rooms you demanded. Your behavior was abusive to our small staff and unacceptable.

10/10 Excellent

Ian, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine motel. Recently upgraded, Comfortable. Friendly staff. Clean. Warm and very convenient for the town and freeway.
Stayed 1 night in Feb 2024
Response from Alisha on Feb 10, 2024
We apricate you staying with us at the Eldorado Inn Ian! Hope to see you again if you travel back this way. The Eldorado Inn Team

4/10 Poor

alyson

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property was a major disappointment. It is under construction. Room furnishings were missing/had been obviously removed. Only one light in entire room (very bright) and one nightstand (for a King bed and 2 guests)- the heater made a squealing sound every time it kicked on (woke us up) and there are large semi trucks parked in a lot behind the building you could hear running all night. The first night we had several rooms of teenagers above us who were extremely loud (starting at 10 pm), called front desk to get them to quiet down- no result- went up there ourselves at 11:00 pm to get them to quiet down- no result. Tried to call front desk again but they close at 11 pm on weekends (10 pm weekdays)? Aren't hotel staff supposed to be accessible 24 hours/day? There are zero amenities- lobby only has a water dispenser and some random snacks; however you couldn't even access those as the lobby is locked most of the time due to staff shortages. I realize this hotel is very inexpensive, but that doesn't mean it should be in dissrepair and so undderstaffed. The only positives were a strong shower stream/hot water and the staff was friendly. This hotel needs to shut down, refinish the rooms, get the place up to standard, hire more staff, put some coffee in the lobby (at very minimum) and then reopen. We will not be staying here again.
Stayed 2 nights in Feb 2024
Response from Alisha on Feb 5, 2024
Hi Alyson, we made every effort to accommodate you and your partner during your stay. We are very obviously next to a truck stop where many of our guest find our location quite convenient. We are a small non chain owned hotel and as most hotels like this our lobby is not open 24/7. We only have a few employees (not for lack of trying to hire more...) and do the best we can with the staff we have. We do not advertise a breakfast but do supply a diverse amount of breakfast items and snack and drink options as a courtesy to our guests that are welcome to them at any time the lobby is open. I know I personally let you in the lobby to get tea and bottled water while I was doing rooms and laundry. When were you unable to get in the lobby when you needed to? I am on site 24/7 and work 7 days a week to keep the hotel running. I personally blocked out the room above you on your 2nd night so that you didn't have any disturbance above but as I told you when you choose a bottom floor room there is always a chance of guests above you and we did our best to ask them to be respectful. All rooms have coffee makers with coffee and microwave and min fridges, most guest find this quite adequate for their needs. Our rooms and linens are very clean, and we are in the process of upgrading the hotel. We are a very reasonably priced hotel and do not advertise ourselves as a resort type of hotel it sounds like you may have been looking for. My apologies for that. My small staff and I do the best we can to make it a clean and comfortable stay for our guest. Sincerely,Management

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the unique architecture of the motel, though the facilities were somewhat worn. But overall a really nice and comfortable motel. I'd stay there again.
Stayed 1 night in Jan 2024
Response from Alisha on Jan 23, 2024
Thank you Thomas, we strive to provide our guest with clean comfortable rooms. We hope to see you again soon!

2/10 Terrible

Waqar

Stayed 1 night in Jan 2024
Response from Alisha on Jan 14, 2024
What issues did you have with your stay?Management

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Jan 2024
Response from Alisha on Jan 14, 2024
Thank you for staying with us Keith!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a Stay.
Clean, comfortable, convenient. This is the third time I've stayed there. Located just of the interstate and next to a truck stop, but still it was quiet. This is my go to place in Bakery City.
Stayed 1 night in Dec 2023
Response from Alisha on Jan 7, 2024
Thank you Mark! We look forward to seeing you next time.The Eldorado Inn Team

4/10 Poor

Tabitha

Travelled with partner
Disliked: Amenities
31DEC23 - it said online that it was renovated in 2018 but it doesn’t reflect that. The lobby is only open 9:00am-10:00pm. I would say it’s kind of clean, but the bathroom shower had cracks in the walls and would leak onto the bathroom floor. It’s just not welcoming. But it was priced right for what it is.
Stayed 2 nights in Dec 2023
Response from Alisha on Jan 1, 2024
The Eldorado Inn was build in 1978 and it has had updates throughout the years but I am not sure where you got that it was renovated in 2018. We are a smaller family-owned hotel with minimal staff like most businesses these days and our stands for clean rooms and facilities is our top priority for our guests. We offer a quaint non-chain like atmosphere but do not have 24/7 lobby hour. We do our best to provide a clean and comfortable place for people needing a hotel room for a night or two. Sincerely,The Eldorado Inn Team

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023
Response from Alisha on Jan 22, 2024
Thank you Melissa for staying at the Eldorado Inn. We hope to see you again. The Eldorado Inn Team

8/10 Good

Les

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alisha on Feb 5, 2024
Thank you for staying at the Eldorado Inn Les!

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff
Stayed 1 night in Dec 2023
Response from Alisha on Dec 29, 2023
Thank you Holly for staying at the Eldorado Inn. We hope to see you again.

8/10 Good

Jerry

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alisha on Dec 27, 2023
Thank you for staying at the Eldorado Inn Jerry!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This might be an older girl, but the actuator was great, service excellent, location excellent. This is my go to place for Baker City Or.
Stayed 1 night in Dec 2023
Response from Alisha on Dec 12, 2023
Thank you Mark for the kind words! We work hard to make everyone's stay enjoyable. We look forward to seeing you again. The Eldorado Inn Team

8/10 Good

Hugh

Stayed 1 night in Nov 2023
Response from Alisha on Dec 12, 2023
Thank you for staying at the Eldorado Inn Hugh!

8/10 Good

Theresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Alisha on Nov 11, 2023
Thank you for staying at the Eldorado Inn Theresa. We hope to see you again. The Eldorado Inn Team

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chemicals used to sanitize the room was overwhelming. I’m not sure if it was in the carpet or a room deodorizer but it made for a rough night.
Stayed 1 night in Nov 2023
Response from Alisha on Nov 5, 2023
Hi Gary, we apologies you found the room cleaner/sanitizer overwhelming. We have been short staffed in housekeeping so even the GM has been helping clean and rooms are getting done later at peak times so you probably were in a room that had been cleaned fairly recently. We try to use as natural as possible cleaning products while still sanitizing the rooms properly. You can always ask us for a different room or for us to help you air it out a bit if you have any issues. The Eldorado Inn Team

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Alisha on Nov 5, 2023
Thank you for staying at the Eldorado Inn Linda. The Eldorado Inn Team

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Property conditions & facilities
Service is limited
Stayed 1 night in Oct 2023
Response from Alisha on Oct 26, 2023
Hi Brenda, what service did you feel was limited with your stay at the Eldorado Inn??Management

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it m
Set and decor was old world Spanish. Although there is with to be done and improvements to be made, we had an excellent stay.
Stayed 1 night in Oct 2023
Response from Alisha on Oct 25, 2023
Thank you so much Mark for the kind words! We apricate you staying at the Eldorado Inn. Hope to see you again.The Eldorado Inn Team

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alisha on Oct 24, 2023
Thank you for a great review Stephen. We apricate it! The Eldorado Inn Team

8/10 Good

Carole

Stayed 1 night in Oct 2023
Response from Alisha on Nov 10, 2023
Thank you for staying at the Eldorado Inn Carole.The Eldorado Inn Team

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip home
The hotel is undergoing some room renovations. But the grounds and are near and clean..Our room was comfortable, peaceful and clean nice nights rest.
Stayed 1 night in Oct 2023
Response from Alisha on Oct 16, 2023
Thank you, Linda! We enjoyed having you staying with us. Hope to see you again. The Eldorado Inn Team

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget property. Close to truckers stop so can be a teeny noisy- choose one of the top floor rooms. Great spot for connection to the highway
Stayed 1 night in Oct 2023
Response from Alisha on Oct 11, 2023
Thank you for your review and staying at the Eldorado Inn Calab!The Eldorado Inn Team

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean and quiet but no coffee and extremely limited continental breakfast compared with other hotels at a similar price
Stayed 1 night in Sep 2023
Response from Alisha on Oct 2, 2023
Hi Linda, we have instant single cup coffee we have been offering at the moment for the last few days to all guest, I wasn't able to place an order in time to get our normal coffee packs for the busy weekend. I apologies if you were not offered any. We try and offer a wide variety of many types of energy bars, granola bar, hot oatmeal, different pastries, fruit cups, applesauce, and other snacks along with juice and many types of tea to suite everyone's taste. This helps us keep our room rates affordable as well as supply breakfast and snacks for everyone.Management

10/10 Excellent

Jean

Stayed 1 night in Sep 2023
Response from Sally on Oct 21, 2023
Thank You Jean, for staying with us at Eldorado Inn.Please come stay with us again.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing!
Took 20 minutes to get checked in. Heater only worked occasionally and would only go totally hot or cold, nothing in between. Walls very thin; could hear family in next room. Out of coffee for machines; only had instant to offer.
Stayed 1 night in Sep 2023
Response from Alisha on Oct 2, 2023
Good morning,We have had a new person training in our lobby so things may have taken a bit longer while it was busy this weekend. We apologies for any incontinence this caused. The hotel is undergoing some upgrades we are working on currently. We try very hard to make sure the rooms are as clean and comfortable as possible with the small staff we have. Thank you for your patience.Management

8/10 Good

Jon

Liked: Property conditions & facilities, room comfort
Great service clean room
From check in to check out, staff was excellent. I was a bit early for check in, which we all know what that means if your a traveler, that my room might not be ready. I was allowed to check in and await my room. That was nice so I would not have to return to the front desk again. Thumbs up for me. I later couldn't figure out the TV, I was immediately helped when I asked about it. Great service. (Turns out my fault, yah there are instructions 😬) If passing thru again, would definitely stay.
Stayed 1 night in Sep 2023
Response from Alisha on Sep 30, 2023
Thank you for staying with us Jon! We look forward to your next visit. The Eldorado Inn Team

6/10 Okay

Holly

Stayed 1 night in Sep 2023
Response from Alisha on Sep 21, 2023
Hi Holly, what would have made your stay better at the Eldorado Inn?Management

8/10 Good

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alisha on Sep 18, 2023
Thank you for the review Michael!

6/10 Okay

Trudy

Liked: Cleanliness, staff & service
The front desk person was fantastic. I didn't have any glasses, cups or coffee in my room, she gave me cups and 1 coffee.
Stayed 1 night in Sep 2023
Response from Alisha on Sep 16, 2023
We apologies the cups and coffee we not in your room.The Eldorado Inn Team

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and pillow. Like the eco- friendly idea of not having bedspreads, but blanket inside easily washed sheets. Had all necessary amenities except no phone book. Having the lobby not open until 9:00 am is a little inconvenient for early risers who want to get on the road early. Very friendly office staff. Price of stay was very reasonable for the times. Would definitely stay there again.
Stayed 2 nights in Sep 2023
Response from Alisha on Oct 28, 2023
Thank you, Susan, we are a very small local hotel with very few employees on staff. We do our best to accommodate guest's and make sure the hotel and rooms are as clean as possible.Mangemnt

6/10 Okay

Eugene

Stayed 1 night in Sep 2023
Response from Alisha on Oct 1, 2023
Thank you for staying at the Eldorado Inn Eugene.

8/10 Good

March, Boise

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I did not like having housekeeping knocking on the door at 8:30. The bed was hard, had a hard time sleeping and was finally asleep. Check in was good and we did get a room on the ground floor like requested
Stayed 1 night in Sep 2023
Response from Alisha on Sep 3, 2023
Housekeeping try's to not wake anyone up but occasionally they are unable to tell if a room is occupied. We apologies for the inconvenience. The Eldorado Inn Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Alisha on Aug 30, 2023
Thank you for the review! The Eldorado Inn Team

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alisha on Aug 27, 2023
Thank you for staying at the Eldorado Inn Douglas.

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they are remodeling the place is quiet and clean
Stayed 1 night in Aug 2023
Response from Alisha on Aug 27, 2023
Thank you for your patience while we are under construction Arnold.

4/10 Poor

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very nice. The electric wall sockets were worn out, a mouse could walk under the door without ducking. Hwy 84 was shut down for the night and the trucks flocked in to the truck stop next door which filled so the trucks circled around the west side of the motel also. Reefers on and off all night were very annoying, I left at 4a.m.
Stayed 2 nights in Aug 2023
Response from Alisha on Aug 27, 2023
Hi Jack, yes there was a pretty bad accident so the truck stop was busier than usual on that night. We are very conveniently located for many reasons but during accidents it does a little nosier. The Eldorado Inn Team