Children's area

Reviews of Hotel Elizabeth Baguio

3 out of 5
Hotel Elizabeth Baguio
No.1, Felipe Street corner Gibraltar, Baguio, Benguet

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 263 reviews" "
Rating 8 - Good. 108 out of 263 reviews" "
Rating 6 - Okay. 32 out of 263 reviews" "
Rating 4 - Poor. 14 out of 263 reviews" "
Rating 2 - Terrible. 5 out of 263 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ferdinand, bulacan

very cleaned n friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Crescenciana, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building is nice. The garden, landscaping… awesome. The breakfast is ncluded, big savings.
Stayed 4 nights in Feb 2024

8/10 Good

Felix, Laval

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Clean and safe. A bit noisy during the night. But the personel was polite and efficient. They require cash deposits wich is not always convinient.
Stayed 1 night in Jan 2024

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good food
Stayed 1 night in Dec 2023

8/10 Good

Melodie Patacsil

Stayed 1 night in Jan 2024

10/10 Excellent

Luniza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it!
They put me in a room that is not originally in my booking for a reason that they are fully booked. But I made my booking a month before my trip. Also, no AC in my room just a stand fan. Food is not good either. Very disappointing. Don’t get fooled with their ads.. I will NOT recommend this to my friends, family and relatives!
Stayed 2 nights in Dec 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest employees and respectful
Stayed 12 nights in Nov 2023

10/10 Excellent

Richard, Phoenix

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is currently under construction. We really didn't stay here more than a day as the hotel, there was no A/C in the rooms. I understand its Bagiuo but it still got pretty warm during the day.
Stayed 1 night in Oct 2023

2/10 Terrible

Sandy Gil

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place was like a haunted house. They turn off light in major walking areas making it unsafe at night. Beds and furniture are old and room has odor. This is the first hotel that didn’t have air conditioning and they have overhead fans that didn’t work. With the price I paid I could have added a little more and stayed at the Baguio manor. The eating Expedia has on their website is false and misleading and should be corrected. I will never stay here again and will not trust Expedia for their ratings.
Stayed 1 night in Oct 2023

8/10 Good

Janea

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, generous and delicious free breakfast, elegant dining ambiance
Stayed 2 nights in Aug 2023

10/10 Excellent

Sharon

Stayed 2 nights in Jul 2023

10/10 Excellent

Rodolfo Jr

Liked: Cleanliness, staff & service, property conditions & facilities
I love location,staff and convenient only the place little outdate need more improvement.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dulce

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

8/10 Good

Wilma

Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Dirty carpet
Carpet in the room is dirty!
Stayed 2 nights in Jun 2023

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room rate is very reasonable
Stayed 2 nights in Jun 2023

10/10 Excellent

Eleanor Tan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Cozy bedrooms with awesome view outside the window . staffs are so polite and approachable . I would recommend Hotel Elizabeth to everyone . Keep it up !
Stayed 1 night in Sep 2021

10/10 Excellent

Edward Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Ace DOSM on Mar 23, 2021
Dear Mr. Edward Paul, Thank you for staying with us and giving us a great score. We are looking forward to your next stay.

4/10 Poor

Charlie, Canada

Travelled with partner
My Vacation denied and booking cant be cancelled. So we never make it.
Stayed 2 nights in Aug 2020
Response from Ace DOSM on Mar 23, 2021
Dear Charlie, Thank you for your feedback. We hope that we can all travel again safely.

10/10 Excellent

Remy/Chris, USA, hometown mangaldan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’d checked out the following day very early (5am) for an early trip to sagada, and the hotel packed us with sandwiches and water per earlier request. Thank you nice staff at hotel Elizabeth! You’ve started our 4 day trip in sagada with a beautiful sunshine,
Stayed 1 night in Mar 2020
Response from Ace DOSM on Mar 23, 2021
Dear Remy/Chris, Thanks for staying with us and we look forward to your next visit with us.

6/10 Okay

Veronica, at

Travelled with group
Liked: Staff & service
Food was great! Shower pressure was awesome. Location is perfect. Next door karaoke bar was quite noisy with music blasting. Overall, it’s a decent hotel.
Stayed 4 nights in Mar 2020
Response from Jasm, Customer Service Assistant on Mar 12, 2020
Dear Veronica, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

8/10 Good

Naim, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can tell the hotel is really very good and they have good service and staff and is really worth
Stayed 1 night in Mar 2020
Response from Jasm, Customer Service Assistant on Mar 11, 2020
Dear Naim, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We are looking forward to be of service to you again. Best regards!

8/10 Good

Andrew

Stayed 1 night in Mar 2020

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back...
Staff was amazing, extremely polite and helpful. Beautiful location. A last minute find that exceeded expectations.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jasm, Customer Service Assistant on Feb 19, 2020
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jasm, Customer Service Assistant on Feb 19, 2020
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Jasm, Customer Service Assistant on Feb 7, 2020
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Aries

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Directions on finding the hotel was just fair since they block the road during school hours.
Stayed 1 night in Jan 2020
Response from Jasm, Customer Service Assistant on Feb 4, 2020
Dear Aries, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Edward Paul

Stayed 1 night in Jan 2020

8/10 Good

Orange, Baguio Philippines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and location friendly staff free breakfast and free brunch overall I recommended these hotel
Stayed 1 night in Jan 2020
Response from Jasm, Customer Service Assistant on Feb 1, 2020
Dear Orange, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 Good

Villia M

Stayed 2 nights in Jan 2020
Response from Ace DOSM on Mar 23, 2021
Dear Villa M, Thank you for your feedback. We hope that we can travel again and enjoy Baguio safely.

10/10 Excellent

Ines, Maryland USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, beautiful sourrounding with gardens and flowers. The hotel is well kept and maintained, felt secured and pleasant atmosphere. The food for breakfast buffets is very delicious with about 7 or more variety of meat, vegetable, fish and soup in addition to salads and fruits. Yes, this is breakfast. The only thing missing is the section where you can order omelette compared to other hotel like Windhams. The staff does not bring coffee on the table. Other than that, it was a wonderful place and is more than I expected to have for breakfast. Will go there again.
Stayed 2 nights in Jan 2020
Response from Jasm, Customer Service Assistant on Jan 28, 2020
Dear Ines, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We are looking forward to be of service to you again. Best regards!

8/10 Good

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our usual hotel was sold out and we are glad we tried this one. Tucked in a quiet hill. Good buffet breakfast. Attentive and helpful staff!
Stayed 1 night in Jan 2020
Response from Jasm, Customer Service Assistant on Jan 28, 2020
Dear Maria Elena, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is not new, its clean and well maintained. The hotel staff and crew always greet the guests with smile. My husband and I liked the breakfast buffet and the food selection was delicious and really satisfying. Thank you for the cake greetings for our 31st wedding anniversary during our breakfast. I thought they forgot it. Over all i can recommend the place and we'll stay there on our next visit to Baguio.
Stayed 2 nights in Jan 2020
Response from Jasm, Customer Service Assistant on Jan 21, 2020
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Mely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing,first time to join the new year celebration event of the hotel.
Stayed 2 nights in Dec 2019
Response from Jasm, Customer Service Assistant on Jan 8, 2020
Dear Mely, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We like it and it's too of our favorite hotel. Staffs are really excellent people.their service is really excellent especially in attending their guest needs in their restaurant.thanj you Elizabeth
Stayed 3 nights in Dec 2019
Response from Jasm, Customer Service Assistant on Jan 8, 2020
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jasm, Customer Service Assistant on Dec 3, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay as usual,seems to get better every time we stay,our 5th stay this year
Stayed 2 nights in Nov 2019
Response from Jasm, Customer Service Assistant on Nov 18, 2019
Dear thelma, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Jun Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, Highly Recommended !
Very impressed with the view and location of this hotel. The location was far enough from the city area to avoid the smog during the day, and quiet enough at night to enjoy its serenity. Good Shepherd as well as a horse riding circuit is also nearby, both within walking distance or a short jeep ride uphill. The views were very beautiful, especially so during sunset where we took so many pictures from the penthouse corridor. Breakfast was a decent spread of filipino dishes, but the real selling point was the taste of the food. The hotel itself never feels crowded, which does wonders to the ambiance. The only bad thing I could say about my stay was the weak wi-fi in our room, but I suspect that has more to do with the fact that it is a shared router in the hotel lobby. I cant say for the rooms on the higher floor, but mine on the 2nd floor was so. Overall, I was glad to be given this recommendation for my stay in Baguio, and I would pass this recommendation on to the next visitor with confidence that you won't regret staying at this hotel.
Stayed 3 nights in Oct 2019
Response from Jasm, Customer Service Assistant on Oct 31, 2019
Dear Jun Yin, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are more than pleased to know that you found our hotel recommendable. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location! Staff are great they’re all helpful and always with a big smile.
Stayed 2 nights in Oct 2019
Response from Jasm, Customer Service Assistant on Oct 28, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Jasm, Customer Service Assistant on Oct 24, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019
Response from Jasm, Customer Service Assistant on Oct 17, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Excellent staff and location. My only negative experience was the free wifi. Very slow when I can connect. Overall great place to stay.
Stayed 2 nights in Oct 2019
Response from Jasm, Customer Service Assistant on Oct 14, 2019
Dear Rodolfo, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection.We are looking forward to be of service to you again. Best regards!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience is pretty good and surroundings are well kept. Staff are all friendly and helpful. The most that I didn’t like was when we experienced so much traffic going to and from the church. We did not have choice but to grab our lunch at your restaurant. It was past 2pm and the resto was empty except for me and my family. We wondered why the food we ordered took a long time to be served to the point that we had to follow it up... it was finally served after almost 45mins!!! Considering we were the only guests at that time, that was a longg wait. The waiter was apologetic though and we know it wasn’t his fault actually. If only your kitchen crew can whip up dishes faster, our stay could have been perfect.
Stayed 2 nights in Aug 2019
Response from Jasm, Customer Service Assistant on Sep 2, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was delighting to hear that you found our hotel ambiance good and our staffs friendly. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2016
Response from Jasm, Customer Service Assistant on Sep 2, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, clean area, friendly hotel staff. Good food
Stayed 2 nights in Jul 2019
Response from Jasm, Customer Service Assistant on Sep 2, 2019
Dear Guest, Greetings from Hotel Elizabeth Baguio! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!