Suite, 2 Queen Beds, Non Smoking (One Bedroom)
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Reviews of Super 8 by Wyndham Austin North/University Area

2 out of 5
Super 8 by Wyndham Austin North/University Area
8128 N. Interstate 35, Austin, TX

Reviews

5.6
Rating 10 - Excellent. 155 out of 1000 reviews" "
Rating 8 - Good. 199 out of 1000 reviews" "
Rating 6 - Okay. 198 out of 1000 reviews" "
Rating 4 - Poor. 187 out of 1000 reviews" "
Rating 2 - Terrible. 261 out of 1000 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Misael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2024

10/10 Excellent

Misael

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Daniel

Business traveller
Disliked: Property conditions & facilities, room comfort
Place not.recommend
Roaches in room. Also elevator dropped about 3 foot slammed brake on back still hurts from being jared. people were stuck in elevator after told them it dropped they had no room keys had be walked to room open door could not leave together cause no key just a horrible place
Stayed 1 night in Jan 2024

8/10 Good

Tracy, Austin

Stayed 1 night in Dec 2023

4/10 Poor

Walter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Don

Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedbugs in all my body
What can I say after I had bedbugs in all my body, after I slept in this hotel? How could you say if that happens to you? Is the first time that this happen to me in ny whole life.
Stayed 2 nights in Oct 2023

10/10 Excellent

john

Stayed 2 nights in Oct 2023

10/10 Excellent

jose

Stayed 2 nights in Oct 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2023

6/10 Okay

Cinla Meral

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Amber

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was dirty. Security presence at night If you left you could not come back in between 12 am and 7am. The room needed work the doors was broken in the suite . the bedding was torn and stained. On all the beds. The motel rooms and building is very hot. Everything was unplugged and the roomsmelled dirty and moldy.
Stayed 2 nights in Sep 2023

8/10 Good

Alexander

Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed just one night due to a family emergency but we wouldn’t have stopped here any longer I left with over 100 bed bug bites the first room we were given had a filthy bath tub and shower curtain. Worse the air on unit would have fallen out of the wall if it weren’t for a piece of broken up plasterboard holding it up. Light shades were dirty The floors sticky and dirty. Avoid at all costs. Only saving grace the staff are doing their best I guess in an appalling working environment.
Stayed 7 nights in Aug 2023

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safety sitter....
I love staying at this hotel. They have security unit at the desk you cannot get in without showing an ID and being looked at so if you're experiencing anything in your life where you need security or safety in your world, this is the place for you to be. The staff here is caring and loving and the waffles at breakfast are unreal!!! I love this hotel because of the way that I feel I am treated here. When I go to some very fancy hotels I'm often stared at crazy because I have a lot of tattoos and I'm a pretty boisterous person. Over here they embrace my qualms and encourage me to continue forward....thank God for super 8 Austin North....
Stayed 1 night in Aug 2023

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the waffles, staff is always friendly and kind ...clean place....safe place. They lock doors at a certain time and you have to check in at that point to come in the bldg....so, areaay be questionable but it's actually very much a safe spot.
Stayed 1 night in Aug 2023

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8 is super....
I loved the hotel. I love the waffles at breakfast and I love the staff friendly, accommodating, and kind. I love Susan at night because she is always available to help at night if anything is needed.
Stayed 1 night in Aug 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda

Stayed 2 nights in Aug 2023

4/10 Poor

Richard T

Stayed 1 night in Jul 2023

10/10 Excellent

Alexander

Stayed 1 night in Aug 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for! Overall, extremely kind & competent staff. The breakfast is nothing to write home about. Usual number of loud idiots (the majority of whom are present first thing in the morning in the lobby- all construction guys in bright shirts but fortunately they're gone by 730am). I had to switch rooms a few times but ultimately got one without issues...it's a cheap decent option IMO
Stayed 1 night in Aug 2023

2/10 Terrible

Kaviraj

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not good. Bad Odour.
Stayed 1 night in Jul 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Majority of staff are very accommodating. Pool is diligently cleaned daily. One downside - the property is directly on a busy highway without much nearby.
Stayed 2 nights in Jul 2023

4/10 Poor

Jay

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
specifically, lights in the roo were inadequate and/or didn't work. Bed was made with blanket next to bottom sheet with top sheet on top of blanket.
Stayed 1 night in Jun 2023

8/10 Good

Alejandro

Stayed 1 night in May 2023

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service
Very rude and things were broken and blamed on me so i didnt get my deposit back
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super 8
Checking in wasn’t great a first but afterwards they were kind and helpful. Room was amazing, we wasn’t expecting such a beautiful room and view. Parking wasn’t great, there wasn’t enough parking and everyone was parking crazy my car got hit. Breakfast could of been a little better but overall 8/10 would definitely come back.
Stayed 1 night in Apr 2023

6/10 Okay

Britt

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not very clean and felt very dark. The AC wasn't working properly for a while so it felt very humid. There was a light bulb missing from a lamp. There was also a dirty napkin left on the floor from the previous people.
Stayed 1 night in Apr 2023

2/10 Terrible

Herman

Travelled with group
It was a terrible experience at this Hotel I want my money back, This was a terrifying nights of staying there there’s a army of bedbugs in the Roos I got all bit up by bedbugs here are the evidence Of it I Will never ever stay at that place again
Stayed 3 nights in Apr 2023

2/10 Terrible

William S.

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The advertised room extremely failed in comparison to what was received. Room 412 should be taken out of service until it is renovated to a room that a customer can feel comfortable in. This room was nothing like the room advertised, I should receive a complete refund.
Stayed 3 nights in Apr 2023

2/10 Terrible

sandra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Horrible cleaness i went into my room first of all people were screaming next door the couch was covered in bugs and dirt with stains it smelt disgusting the shower had like mold and so did the sink
Stayed 1 night in Apr 2023

6/10 Okay

Marcia

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

julio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but not enough parking
Stayed 1 night in Mar 2023

2/10 Terrible

Matthew

Stayed 4 nights in Mar 2023

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean
Stayed 3 nights in Feb 2023

8/10 Good

Ricky

Liked: Staff & service, property conditions & facilities
Decent
Decent place to stay for the price. Before I was given a room, I was asked about floor preference and asked for the lowest floor possible and was accommodated to the second floor. I was given a corner room, which worked out wonderfully since it was further away from other rooms. Overall, the room was clean; however, the bed had small hairs on it. The bed was a queen size with four small pillows. The sheets were thin; if you are someone that desires thicker sheets during the winter, bring your own or ask at the front desk for additional sheets (if they have any). Overall, the bathroom was clean. The room had hardwood floor. The stay came with free continental breakfast that began at six in the morning, which was decent.
Stayed 1 night in Jan 2023

8/10 Good

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2023

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, didn’t feel safe, heater didn’t work, light bulbs out, roach invested, parking was terrible, didn’t feel like it was clean
Stayed 4 nights in Nov 2022

2/10 Terrible

Dale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived through a sketchy neighborhood and there was a car right outside the hotel that had been run into a telephone pole, a door was left open and no one appeared to be in it (think Grand Theft Auto in real life). The lady at the counter was so rude and that is being kind. She knew i was old and had trouble walking and she made everything as difficult as possible and we were put in a room that was about as far from the elevator as you could get. The room was absolutely subpar. The heat/air unit had a 6 inch burn spot on it (very scary). The bathtub had been patched. The toilet ran CONSTANTLY. The bed was made incorrectly with the bedspread under the flat sheet. We immediately had to remake both beds...a picture is worth a thousand words. I have pics but apparently there is no place to podt them.
Stayed 1 night in Nov 2022

10/10 Excellent

Lena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent.
Stayed 1 night in Nov 2022

4/10 Poor

Robin

Travelled with partner
Disliked: Amenities, property conditions & facilities
Batteries in remote no good....could not use. Continental breakfast had 4 cups of yogurt, dry ceral and waffle mix..plus dispenser w/juices and coffee. Very disappointing when told it would be a Continental Breakfast. Only 1 elevator was working. only bed, 2 hard chairs for table in room...no where else to sit Why charge $50 deposit? I did get it back, but I've never had a hotel charge a deposit! Also...bedding....the blanket was UNDER the sheet. No bedspread/coverlet. ?????? Bathtub was stained, had fingernail polish on it. Paint and grouting for bathtub was VERY SLOPPILY DONE!

6/10 Okay

Samantha

Travelled with group
Liked: Cleanliness
Was clean and comfortable room, very good size fridge though the freezer box in it was so iced up you couldn't shut it making it useless, never tested TV but it was a good size, water was always hot, breakfast was a make your own waffles with very limited seating so it was impossible to do so we never bothered, didn't try the pool so can't comment, so noisy and hard to sleep at night if you're on the side of the interstate road, staff aren't massively friendly or hugely clear about things, ice machine never worked for our whole stay not that we had anything to carry the ice to our room in, our room was never cleaned or tidied and our towels were never replaced until we left, $50 deposit demanded upon check-in even though the room was prepaid in full I didn't know this was needed till I checked in and had to wait for someone to inspect the room before we could have that deposit back when we checked out, make sure you have the correct zip code when locating the building as there are 4 Super 8s in the Austin area
Stayed 3 nights in Oct 2022

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the hotel has a convenient location, although the breakfast was included I was able to have it one day during my stay since they took it away early, Mon - Fri from 6am to 9am, Sat - Sun until 10 am, perhaps for most business travellers this is not early at all, but no when you are traveling for leisure. But my biggest complain are the beds, the beds on my room were the most uncomfortable beds I've ever experienced in my life, you can feel the metal springs with your fingertips, squeaking every time you turn on it, my back is still sore, these beds are an absolute nightmare.
Stayed 4 nights in Oct 2022

6/10 Okay

Marlon

Liked: Staff & service
Stayed 2 nights in Oct 2022

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff was very friendly and helped me right away on everything.
Stayed 2 nights in Oct 2022

2/10 Terrible

jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled really bad. Door was broken.
Stayed 2 nights in Oct 2022

2/10 Terrible

Chase

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
brought home bed bugs from the hotel
Stayed 3 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Missing hardware
Large public area with assorted furniture that looked aged. The lift was missing digital number display and one was wasn't in use. Room was uncarpeted which seems to be a 'thing' at the moment. There was no coffee machine or lampshade on wall fitting. The curtain was odd in the fact it opened half way to the middle from the side not the usual way. It was the bathroom that let it down. The toilet hole recess was missing the holder and was rusted and what should have held a tissue box was empty. The fan or what was a light fitting was missing and was an empty metal recess. The anti slip mat in the bath needed replacing. The security lock on the door had been damaged and put in a different place on the door but all the screws were loose. On returning back on the first day only one bed had been made up which was really odd. If more attention was made to the up keep of the rooms I would have scored it higher but it just gave the appearance of that they couldn't careless about the maintenance side of it. Every evening the hotel car park was filled up with small trucks and many handymen returning from their assignments. They hung out in the car park in small groups and in the public areas and I wasn't sure if it was safe or not. In the morning not only was the car park emptied again but breakfast was meagre pickings. Location was ok as a base to be in and out of the city but if you are new to the area the road system takes a bit of getting used to.
Stayed 3 nights in Oct 2022