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Reviews of Homewood Suites by Hilton Austin NW near The Domain

3 out of 5
Homewood Suites by Hilton Austin NW near The Domain
10925 Stonelake Blvd, Austin, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 477 out of 700 reviews" "
Rating 8 - Good. 158 out of 700 reviews" "
Rating 6 - Okay. 34 out of 700 reviews" "
Rating 4 - Poor. 21 out of 700 reviews" "
Rating 2 - Terrible. 10 out of 700 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peter, Surrey

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Homewood Suites on Apr 23, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, facilities very clean. Only negative was turnoff from Mopac - challenging! Will definitely stay again.
Stayed 3 nights in Apr 2024
Response from Homewood Suites on Apr 16, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

Nadeem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy checkin/checkout.
Stayed 3 nights in Apr 2024
Response from Homewood Suites on Apr 4, 2024
Hello, Thank you for your glowing review. Your feedback is important to us, and we will address this with our team. We hope to welcome you back for another great stay.

10/10 Excellent

Tyrone, Harker Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Great cozy spot!!!!
Stayed 1 night in Mar 2024
Response from Homewood Suites on Mar 26, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly
Stayed 2 nights in Mar 2024
Response from Homewood Suites on Mar 24, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slight vibration in the adjustable air vent (facing the door) . I first thought it would bother me and tried to readjust it but it was stuck with paint, but I never noticed it any more during the stay.
Stayed 1 night in Mar 2024
Response from Homewood Suites on Mar 11, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very nice. The parking lot isn’t well lit but other than that it’s great!
Stayed 1 night in Mar 2024
Response from Homewood Suites on Mar 4, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Homewood Suites on Feb 19, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Angela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
We called about early check in, at the time there wasn't anything but as soon as room became available, we received a call that it was ready. We came over to check in and drop our stuff off. Super friendly staff and very accommodating.
Stayed 1 night in Feb 2024
Response from Homewood Suites on Feb 17, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Roberto de los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2024
Response from Homewood suites on Feb 13, 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Poor

Aaron

Disliked: Property conditions & facilities
Bed was extremely uncomfortable
Stayed 4 nights in Feb 2024
Response from homewood suites on Feb 13, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

Maria, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised of how clean our room was as well as the general facilities. The staff was very friendly and check in and check out was so fast and convenient doing it from the Hilton Honors app.
Stayed 2 nights in Jan 2024
Response from Homewood suites on Jan 30, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Homewood Suites on Jan 29, 2024
Thank you for taking the time to share your experience with us! I am very pleased that you had such a wonderful time with us. We strive to excellence in overall service and love that you found our staff to be so awesome! We definitely look forward to meeting with you the next time you're traveling to Austin!

10/10 Excellent

Khanh

Perfect 👍
Stayed 1 night in Jan 2024
Response from Homewood Suites on Jan 16, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Lilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Homewood Suites on Jan 16, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Ruben

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Homewood Suites on Jan 10, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

RAUL

Stayed 2 nights in Dec 2023
Response from Homewood Suites on Jan 9, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

KaRhonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Made our stay welcoming
Stayed 2 nights in Jan 2024
Response from Homewood Suites on Jan 9, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

6/10 Okay

Maria Hilda

Stayed 4 nights in Dec 2023
Response from Homewood Suites on Jan 9, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

8/10 Good

Nicolas, El Paso

Liked: Cleanliness, staff & service
Stayed 11 nights in Dec 2023
Response from Homewood Suites on Jan 9, 2024
I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Carl

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Homewood Suites Team on Jan 6, 2024
We are happy you enjoyed your stay and thank you for the positive feedback! We hope to see you again!-Homewood Suites Team

2/10 Terrible

Kherlen

Stayed 1 night in Dec 2023
Response from Homewood Suites on Jan 19, 2024
Thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

10/10 Excellent

Evererdus

Stayed 11 nights in Dec 2023
Response from Homewood Suites Team on Jan 6, 2024
Thank you for staying with us and we happy to hear you enjoyed your stay! We hope to see you again!-Homewood Suites Team

10/10 Excellent

Donna

Travelled with family, Travelled with pets
Liked: Amenities
The staff was courteous and accommodating.
Stayed 1 night in Dec 2023
Response from Homewood suites team on Jan 6, 2024
Thank you for staying with us and we happy to hear you enjoyed your stay! We hope to see you again!-Homewood Suites Team

10/10 Excellent

Margarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Homestead Suites. Our family was very comfortable all the time we stayed there.
Stayed 2 nights in Dec 2023
Response from Homewood Suites Team on Jan 6, 2024
Thank you for staying with us and we happy to hear you enjoyed your stay! We hope to see you again!-Homewood Suites Team

10/10 Excellent

Triantafilli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
One night stay to celebrate my husband’s birthday. Great service . Fresh baked cookies in the lobby . Bed was very comfortable.
Stayed 1 night in Dec 2023
Response from Homewood Suites on Dec 7, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel. Staff was great, very attentive and friendly. Clean, quiet, great breakfast.
Stayed 2 nights in Nov 2023
Response from Homewood Suites on Dec 7, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Terrell

Stayed 2 nights in Nov 2023
Response from Homewood Suites on Nov 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Far

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my suit which had a bedroom with two queen beds and living room.it had sink qnd dishwasher which I didn't use but it was helpful.and also I liked the breakfast which was really good in compare with same priced suits!
Stayed 1 night in Nov 2023
Response from Homewood Suites on Nov 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Iiesha

Travelled with family
Liked: Property conditions & facilities, room comfort
Great for families!
Great location in Austin! The suite is a perfect layout for families.
Stayed 1 night in Nov 2023
Response from Homewood Suites on Nov 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

DOUGLAS

Stayed 1 night in Oct 2023
Response from Homewood suites on Oct 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

Venkata, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and good breakfast
Stayed 2 nights in Oct 2023
Response from Homewood Suites on Oct 12, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Would return.
Stayed 4 nights in Sep 2023
Response from Homewood Suites on Sep 14, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Casey

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff was super friendly!!
Stayed 1 night in Sep 2023
Response from Homewood suites on Sep 9, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Oralia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so helpful, caring and extra nice. I would definitely come stay here again. I came to Austin for my daughter's wedding. My only regret is that the whole family should of gotten rooms here. The best breakfast in a long time.
Stayed 1 night in Sep 2023
Response from Homewood Suites on Sep 5, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Houskeepers were very friendly.
Stayed 3 nights in Aug 2023
Response from Homewood Suites on Aug 29, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Good

Daniel, DPO AA

Travelled with family
I stayed in a suite with my two kids. It was spacious and comfortable. The hotel looks a little tired but is still good value.
Stayed 6 nights in Aug 2023
Response from Homewood Suites on Aug 25, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Asif

Stayed 2 nights in Aug 2023
Response from Homewood Suites on Aug 25, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food could use some improvement
Stayed 2 nights in Aug 2023
Response from Homewood Suites Hotel on Aug 16, 2023
Thank you for taking the time to write us a review! We hope to see you again soon!RegardsHotel Team

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2023
Response from Homewood Suites Team on Aug 15, 2023
Thank you for taking the time to review our hotel! We hope you enjoyed your stay! Regards,Hotel Team

6/10 Okay

Claudio

Business traveller
Liked: Staff & service
Staff are wonderful. Location was not great. Rooms, the furniture and appliances are showing their age.
Stayed 2 nights in Aug 2023
Response from SI on Aug 13, 2023
Dear Guest,Thank you for taking the time to share your feedback. Truly sorry we did not exceed your expectations as a brand. We hope to welcome you back to our hotel very soon!Sincerely,Sarah Ibarra

10/10 Excellent

Mayra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night. I am very picky when it comes to hotels since i have 2 teenagers and 1 toddler and i definitely recommend this hotel. Staff was very helpful and welcoming. Room was clean, nice and big. Breakfast was great. 10 out of 10
Response from Homewood Suites Team on Aug 14, 2023
Thank you so much for the wonderful feedback!We look forward to seeing you again soon.RegardsHotel Team

10/10 Excellent

Konrad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Homewood Suites Team on Aug 14, 2023
Thank you so much for taking the time to rate us!We look forward to seeing you again soon!RegardsHotel Team

10/10 Excellent

Kandice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
Hotel staff and stay were absolutely wonderful! Would definitely choose this hotel for our future stays!
Stayed 1 night in Jul 2023
Response from Homewood Suites Team on Aug 14, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!RegardsHotel Team

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2023
Response from Homewood Suites Team on Aug 14, 2023
Thank you for your recent stay at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!RegardsHotel Team

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of days in Austin....
We had a fantastic stay....It is kinda' hidden - but worth the trip and money. Check-in was easy - the staff was courteous....the breakfast had a good selection. The hotel was excellent. The room was spacious. We were very happy with the entire stay. We parked in the back, so to make it easier, we tried to use the back door entrance - but noticed there was an intermittent issue with it opening with the room key. It didn't always work. Overall a great experience.
Stayed 2 nights in Jul 2023
Response from Homewood Suites on Jul 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Homewood Suites on Jul 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Iltai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet place for a family to stay.
Stayed 1 night in Jul 2023
Response from Homewood Suites on Jul 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Jacinda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay overall at this hotel. I was even able to bring my dog and she has a great experience. I would stay here again as the the area had much to do around it.
Stayed 3 nights in Jul 2023
Response from Homewood Suites on Jul 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Spacious rooms and extremely comfortable beds.
Stayed 1 night in Jul 2023
Response from Homewood Suites on Jul 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.