The first room they put me in was filthy. The TV didn't work. I went back to the front desk & told them, The lady that checked me in came to check on it. After she messed with a while, I asked for another room. She ignored me and continued to mess with the TY. It was obvious that she didn't know what she was doing. I gave her a few more seconds, then demanded another room!!
She went down the hall and opened another filthy, nasty room for me. She said she would be right back with another key. It took her a while, but she eventually brought me one. I got settled in, then tried to connect to the WiFi. I couldn't find anything with any decent signal. I tried to call back to the desk, BUT THIS TIME, THE IN-ROOM PHONE WOULDN'T WORK!!
I went back to the front desk and told her my room phone didn't work, and asked about the WiFi. She told me what the WiFi ID was--open connection, no password protection. I pulled it up on my phone while I was still at the check-in desk. It was there, but the WEAKEST possible signal. When I got back to my room, it was still the weakest signal, but that didn't last. About half of the time I was there, I had the weakest signal, the rest of the time, I had NO SIGNAL AT ALL!!
There was a refrigerator in the room. I put a couple of sodas in it. A few hours later, they were both FROZEN SOLID!!
THIS WAS THE VERY FIRST TIME--AND THE VERY LAST TIME--I WILL STAY AT THIS HOTEL CHAIN!!!!!