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Reviews of Ramada Hotel & Conf Center by Wyndham Augusta Downtown

2.5 out of 5
Ramada Hotel & Conf Center by Wyndham Augusta Downtown
640 Broad St, Augusta, GA

Reviews

6.2
Rating 10 - Excellent. 107 out of 510 reviews" "
Rating 8 - Good. 107 out of 510 reviews" "
Rating 6 - Okay. 107 out of 510 reviews" "
Rating 4 - Poor. 87 out of 510 reviews" "
Rating 2 - Terrible. 102 out of 510 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia, Buford

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was the nastiest place I've ever stayed. I would not reccommend this hotel to anyone. The lobby is dark and dreary and has not been updated since the seventies by the look of the decor. The hallways smell like stale tobacco. The room was just as bad. The furniture was all beat up and the drapes would not close all the way. The shear curtains were torn and yellow with age and nicotine. There were dead insects by the headboard of the bed. The bathroom was tiny and just as nasty. They also fail to mention that the hotel is next to train tracks and trains ran all night blasting their horns. TRAVELER BEWARE!
Stayed 1 night in Apr 2024

6/10 Okay

Koo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay. walkable to many sites and restaurants
Stayed 2 nights in Apr 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent hotel with friendly staff, but train noise was too much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dorman

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it was perfect. I would stay there again.
Stayed 1 night in Apr 2024

4/10 Poor

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
After staying here I would not do it again. Needs major upgrades and had I known a train would pass outside our room 4x a night blaring its horns I would have booked elsewhere. Clerk did not mention amenities so I assumed there were none. Toilet ran all night and coffee maker was in the bathroom yuk. Hairdryer was on its last legs Im surprised it even worked for my husband but he does have less hair than I do.
Stayed 2 nights in Apr 2024

2/10 Terrible

KENAN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to update their property details . No bar, no restaurant, swimming pool is closed, no room service, and they didn’t clean or make our bed. We stayed three nights, and it was three nights to long!
Stayed 3 nights in Apr 2024

8/10 Good

Shawanda

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Needs to be alot more up to date
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Very overpriced, dated! I’ve stayed in $70 motels that were nicer. No fridge or microwave, small tv, room service put fresh towels in but didn’t make bed or clean. I had left an entire meal there while went out and it was gone when I got back to room. Either housekeeping took it or someone else with access went in and took it. Will not stay there again.
Stayed 2 nights in Mar 2024

6/10 Okay

Rachel

Travelled with group
Disliked: Amenities, property conditions & facilities
Room lacked outlets, and the hotel is positioned right next to some train tracks. A passing train absolutely slammed on its horn and woke us around midnight.
Stayed 1 night in Feb 2024

6/10 Okay

Dealia

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a smell….No amenities…. very sketchy.
Stayed 3 nights in Feb 2024

6/10 Okay

Shawanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still waiting for someone to find a better hotel
Mrs./Ms. Marisol at check-in was pleasant and warm during each interaction. The same can be said for the housekeeping staff. While we did not require the use of hospitality services during our stay, the staff ensured the room was perfect and stocked. We have ZERO complaints and lacked nothing during our stay. The hotel floor was spotless, there were no loud guests causing a disruption to other guests. While we wished we could have stayed longer, we are planning a return during the 1st qtr. 2024 and we will stay at this Ramada location again.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Carter

Stayed 1 night in Dec 2023

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

JEFFERY

Stayed 1 night in Nov 2023

2/10 Terrible

ERIKA, GUAYAMA

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel requires significant maintenance and remodeling.

2/10 Terrible

Traci, Easley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A cat was living in the lobby of the hotel. Our room was disgusting. The drapes were stained. The mirror was broken. The smoke detector cover was missing…absolutely nasty!
Stayed 2 nights in Nov 2023

8/10 Good

Elbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and presentable. Staff was very friendly. Facility is very dated and tired, but not offensive, and we would stay there again because the price was reflective of conditions.
Stayed 1 night in Nov 2023

10/10 Excellent

gerald

Travelled with family
Liked: Staff & service
Property was convenient and view was nice from our 10th floor window. Room had finky layout and inadequate plug ins to charge devices. Not in room fridge and no drink or ice machines.
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
The room was very clean. The lobby was really nice. And the people working at the front desk was awesome. We will say we will stay there again and recommend this hotel in Augusta Ga.
Stayed 1 night in Nov 2023

8/10 Good

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Marisol at the front desk was great. She was very friendly and helpful. The room was clean. Some of the channels on the TV werent working, that was my only negative but overall I enjoyed my stay. Will stay here again.
Stayed 1 night in Nov 2023

6/10 Okay

Tammy, Unity

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and outdated
Stayed 5 nights in Oct 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for Miller Theater! Nice overnight
My sister and I stayed here for a quick overnight visit to Augusta for a concert at the Miller Theater. It is a perfect location for this venue! Just around a block or less to walk to the venue which was nice and we didn't have to worry with parking. The front desk staff was so nice and friendly! Love the furry front desk helper! ;) They were so welcoming! The hotel itself is dated. The decor and furniture could use updating. However, our room was very clean and the bed was comfortable, so the outdated look of the hotel did not affect our stay. I would recommend staying here, especially if you are visiting the Miller. It was perfectly fine for our overnight visit!
Stayed 1 night in Oct 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Brandon

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Melanie

Stayed 1 night in Oct 2023

6/10 Okay

Benjamin

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Joe

Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent older property for the price
Older property but not bad. Great service. People butchering the place on Yelp should lighten up. You get what you pay for. Price was relatively low and our room was very clean with a river view as advertised.
Stayed 1 night in Oct 2023

8/10 Good

Owen

Stayed 2 nights in Sep 2023

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst place I've ever stayed! The lobby smells musty, the room's bathroom is moldy, dirty, completely disgusting. The ceiling tile in the bathroom is moldy and gross. The maid service does not dust, I literally saw a layer of dust on the night tables. They only change the bed, that's it- nothing else more. Do not stay here unless you want to step back into the 1970s. The only thing redeemable quality of this place is that the front desk staff was kind and courteous.
Stayed 2 nights in Sep 2023

10/10 Excellent

YUICHI

Stayed 1 night in Sep 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Megann

Stayed 3 nights in Sep 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older hotel that could use some renovations, but for the price I was able to have a clean, quiet place to sleep while in town on business.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiesha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities
Lots of roaches in the outside seating area. And a roach came out the sink in the bathroom
Stayed 2 nights in Sep 2023

10/10 Excellent

Salina

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that work there was very friendly!
Stayed 1 night in Aug 2023

6/10 Okay

D'Joane

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Since the property is older, it is in desperate need of a renovation in general. Upon checking in, was moved to a different room as I was unable to use access card to enter initial room. Limited amenities in room (few hangers, no microwave or fridge). Fortunately, the room was clean and there was hot water in the bathroom.
Stayed 3 nights in Aug 2023

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
The hotel was so bad we left without staying the night. The room was uninhabitable. The AC disnt work and the room was a sweaty stinky sauna. The bathroom tiles were stained and falling, the bathroom had a makeshift countertop, the carpet was sticky and dirty, there were spiders in the bed, the sheets were stained and mold was everywhere. When we checked in a nice woman was using pen/paper to find an available room, in hindsight I dont know for sure she was an employee because there was no name tag and she wasnt there when we left an hour later. There was a man smoking crack out front by the entrance and he was goong in and out of the hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Matthew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is friendly enough and the location of the hotel is nice. The hotel itself is very outdated and getting a little rundown. The breakfast is not free unlike almost every other hotel in the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The person who checked us in was very nice and friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very accommodating. Would definitely stay here again
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-In Desk personnel were the BEST EVER
I have never received a quicker or more pleasant check-in. When I left very early the next morning, the same woman walked me to my car outside as it was still dark and she wanted to make sure that I was safe. Five Star Service!
Stayed 1 night in Jul 2023

6/10 Okay

GEEGEE, China Grove

Stayed 2 nights in Jul 2023

10/10 Excellent

RONDA, Palm Desert

Business traveller, Travelled with partner
Liked: Cleanliness
The staff was great but the hotel needs upgrading.
Stayed 1 night in Jul 2023

6/10 Okay

mona

Travelled with family, Business traveller
Disliked: Property conditions & facilities
the entire building inside/ outside needs a refresh/update
Stayed 3 nights in Jul 2023