All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Property was nice and the staff was friendly, but we found the tip of a joint left in our room. My sister took it to the front desk and they offered to comp us the cost of the room, but that never happened. I was still charged.
Pamela
Stayed 1 night in Feb 2024
4/10 Poor
Beauford, BONAIRE
Mar 8, 2024
Disliked: Property conditions & facilities
There appear to be a need to renovate property based on the appearance of similar properties adjacent..
Beauford
Stayed 2 nights in Mar 2024
Response from AGM on Mar 8, 2024
Thank you for your feedback.
4/10 Poor
Jennifer
Feb 16, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jennifer
Stayed 1 night in Feb 2024
Response from AGM on Feb 22, 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Lewis
Feb 15, 2024
Staff was great
Lewis
Stayed 1 night in Feb 2024
Response from AGM on Feb 22, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
The room was excellent and the staff was even better! Such kind and helpful employees at this hotel.
Keith
Stayed 4 nights in Feb 2024
Response from AGM on Feb 13, 2024
Thank you so much for your feedback! We always love to hear great things about our staff.
10/10 Excellent
Angi
Feb 5, 2024
Angi
Stayed 1 night in Feb 2024
6/10 Okay
Jimmy
Business traveller
Jan 30, 2024
Liked: Cleanliness
Staff made accommodations for group of kids soccer players to run in the hallways making noise while I was trying to sleep. I informed the staff but nothing was done!
Jimmy
Stayed 2 nights in Jan 2024
Response from AGM on Feb 2, 2024
Thank you for your feedback.We are sorry to hear your stay did not meet your expectations.We hope the next time you are in the area you will give us another chance.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
10/10 Excellent
Richard
Jan 16, 2024
Richard
Stayed 1 night in Jan 2024
Response from AGM on Feb 9, 2024
Thank you for your feedback. It is always nice when guests take the time to let us know they enjoyed their stay.Safe Travels
Thank you for Staying with us. We can’t wait to host you again.
10/10 Excellent
Richard
Jan 9, 2024
Richard
Stayed 1 night in Jan 2024
Response from AGM on Feb 2, 2024
Thank you for your feedback.We are so glad you enjoyed your stay
2/10 Terrible
Calvin
Dec 26, 2023
Calvin
Stayed 3 nights in Dec 2023
Response from AGM on Dec 28, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Demetrius
Dec 21, 2023
Liked: Amenities
Good service
Demetrius
Stayed 2 nights in Dec 2023
Response from AGM on Dec 21, 2023
Thank you for your feedback. We look forward to hosting you again when you have a need in Augusta.
Loved that it offered a pool and a beautiful courtyard, if only weather had allowed me to enjoy it. Nice lobby and having Starbucks that offered a full breakfast in the morning was very convenient. Very impressed with the offering for a smaller hotel.
J. Christine
Stayed 1 night in Nov 2023
Response from AGM on Nov 20, 2023
So Happy to hear you enjoyed your stay.Thank you for your feedback.
Thank you for your feedback. We are so happy you enjoyed your stay with us.The Peloton Bike has been a Fantastic addition to our gym. So glad you had time to enjoy it!
I've stayed at many courtyards by Marriott. This one was no different. They always maintain same standard of quality which is why i like to stay at courtyards when i can.
Tura
Stayed 2 nights in Oct 2023
Response from AGM on Oct 23, 2023
Thank you for your feedback.We hope to see you again soon.
Very clean and comfy, a little bit noisy because it’s just a busy area on a main road but nothing crazy and the hotel itself was great and comfortable.
GI
Stayed 1 night in Oct 2023
Response from AGM on Oct 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
Rooms are recently renovated. Well appointed and comfortable. We were disappointed on the evening after our first night of a 2 night stay to return to our room to discover that we had received no housekeeping services. I was surprised because earlier in the day they were busy servicing other rooms near us. Unfortunately our room was just skipped.
The front desk was responsive but since the housekeeping staff had left all they could do is deliver clean towels, which was welcome. We like this property otherwise and are hoping on our next visit this issue isn’t repeated.
Mike
Stayed 2 nights in Aug 2023
Response from AGM on Sep 4, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I appreciate your feedback regarding your housekeeping experience during your recent stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.
Unpleasant no reasonThank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I appreciate your feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.
Everything was great except for the bed. The bed was so uncomfortable I literally had to sleep on the sofa in order to finally get some sleep. Other than that great and friendly staff. Very Very clean.
Kim
Stayed 1 night in Aug 2023
Response from AGM on Aug 14, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
Thank you for your feedback.We look forward to hosting you again!
6/10 Okay
TEODORO
Jul 31, 2023
TEODORO
Stayed 1 night in Jul 2023
Response from AGM on Aug 21, 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I would welcome any feedback regarding your stay in an effort for us to continually improve. I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Tiffany
Jul 25, 2023
Tiffany
Stayed 2 nights in Jul 2023
Response from AGM on Jul 26, 2023
Thank you Tiffany for your feedback.We look forward to hosting you again soon!
Would have prefered to have an extra bath soap bar for shower. Property did not have an elevator. A water bottle in the room would have been good.
Prasadarao
Stayed 1 night in Jun 2023
Response from AGM on Jun 22, 2023
Thank you for your feedback.I will send your feedback to the department managers to see what could be done better.Thank you for staying with us and we hope to see you again soon.
The worst customer service from a hotel ive ever experienced in my life. Absolutely do not ever stay here.
Michael
Stayed 1 night in Jun 2023
Response from AGM on Jun 17, 2023
We appreciate your feedback. We strive to always provide a great experience to our guests. I apologize that it appears we fell short of that experience for you.We do hope if you have business in Augusta again you will give us a second chance to provide you with the experience that should have been provided.