Upon check out, I was told that I could not have a receipt. I was also told that I had to tell the person at the desk my rewards number before he would tell me whether I was on the board member but I know damn well it’s on the computer that he was looking at then he told me he couldn’t give me a receipt, nor can you tell me what rate I have been charged I will never stay at this property ever again. I was thoroughly thoroughly disappointed by my treatment have they not already had reservations at the ends and suites in Durham. I would’ve changed them that I 20 confusing sweets. It’s terrible just plain terrible. The clerk, upon check out was condescending and uncooperative. I will never stay at this place again, and I’m contemplating that ever using country, inns and suites ever again. Once again, have a Matt already had reservations at the country Inn and suites in Durham I would have changed them and I will consider other hotels in the future when I make trip south again or any other direction in this country. Have a good day.