Reception

Reviews of Stay Plus Hotel

2 out of 5
Stay Plus Hotel
3037 Washington Road, Augusta, GA

Reviews

4.4
Rating 10 - Excellent. 13 out of 117 reviews" "
Rating 8 - Good. 11 out of 117 reviews" "
Rating 6 - Okay. 13 out of 117 reviews" "
Rating 4 - Poor. 18 out of 117 reviews" "
Rating 2 - Terrible. 62 out of 117 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Karmeisha

Not happy with my experience… It was a huge inconvenience and mix up we waited for over an hour to ensure check in
Stayed 1 night in Jan 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

2/10 Terrible

Sung

Stayed 1 night in Jan 2024

10/10 Excellent

Tiffiany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Hollie

Stayed 1 night in Nov 2023

6/10 Okay

Melanie

Stayed 1 night in Nov 2023

2/10 Terrible

Crystal

Stayed 1 night in Nov 2023

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

India

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2023

2/10 Terrible

Lashel

Stayed 1 night in Sep 2023

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, amenities
For the same price I went to a family owned place that cares about their customers. Try the West Bank Inn about 1/2 mile up the road.

4/10 Poor

Cierra

Liked: Cleanliness, staff & service
Disliked: Amenities
There wasn’t breakfast available nor was there a laundry room for guests.
Stayed 4 nights in Sep 2023

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty no water cannot shower or use the toilet
Stayed 2 nights in Sep 2023

8/10 Good

Candice

Business traveller
Liked: Cleanliness, staff & service, amenities
Decent hotel for the price
Stayed 5 nights in Sep 2023

6/10 Okay

Big

Travelled with family, Business traveller
Y
Stayed 1 night in Sep 2023

4/10 Poor

John

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Deborah

Stayed 1 night in Jul 2023

2/10 Terrible

Raymond

Stayed 1 night in Jun 2023

2/10 Terrible

Wanda Julaine

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was kind of scary. The room smelled horribly of cigarette smoke. Someone knocked on my door at 0200 even though I had my Do Not Disturb sign out. Yes, the price was good but the pictures online were not accurate of the facility.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Stayed 3 nights in Apr 2023

2/10 Terrible

JASMINE

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worse. It is not fit to sleep in! They should be ashamed of the lack of claeniness.
Stayed 4 nights in Apr 2023

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awful and dirty. Will never stay or recommend. The smell was awful and was safer and cleaner to sleep in my car.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below Average
Smelled bad, bedding had holes burned in it, towels were like sand paper, shower had very little pressure, ran out of breakfast early
Stayed 2 nights in Apr 2023

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Place was mediocre at best, triple charged me for the room so I had to deal with that, no ice machine, cigarette burn hole in the sheets, just an old average place. Great water pressure in the shower though.
Stayed 1 night in Apr 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've traveled a lot. I was looking for an inexpensive place to stay during the Masters. What a mistake. For starters, limited internet service. The furniture looks like it was found alongside the road. The sound on the TV would never change and the TV was always ON. The outlets beside the bed had been ripped out of the walls so someone had to bring an extension cord. The cord was industrial. And the smell!!! They've tried to cover the stench with cheap room spray. If you roll the dice and stay there, good luck.
Stayed 1 night in Apr 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was cockroaches in the room. I have pictures to show this. Also when I arrived, my room key did not work and they were unable to get me a room key that worked. The person working the front desk had to come with me to my room and use the master key to open the door to allow me into the room. There were random people roaming the hallways at all hours of the night so it felt very unsafe. All of this after my original hotel was unable to honor my room reservation and Expedia selected this hotel as a replacement and provided me with a $50 credit. Worst hotel experience I have ever had
Stayed 1 night in Apr 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sereena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2022

2/10 Terrible

mylene

Stayed 4 nights in Sep 2022

6/10 Okay

LaTeacha

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Javon

Stayed 2 nights in Sep 2022

4/10 Poor

Lacey

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel was cheap, all the water worked, had soaps and things but lock on door didn't work, had to put chair in front of door, all the lights didn't work, bed was stained and full of burn holes, floor was nasty. I hate to complain at all. My husband was not happy that at all. He didn't like the area or how unsafe it could have been.
Stayed 2 nights in Aug 2022

2/10 Terrible

James

Stayed 1 night in Aug 2022

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

2/10 Terrible

Chadwick

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Quite possibly the worst place I’ve ever stayed. Rooms are in disrepair - the sheets practically had holes in them, and the TV had vertical lines in the picture. There was no hot water on the second day so I couldn’t even take a shower. Was awakened several times in the night by commotion outside the room for which police had to be called. Avoid this place if possible.
Stayed 2 nights in Apr 2022

2/10 Terrible

Roger

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Place was disgustingly dirty outdated. Cockroaches. Door knocking solucitatjin for sex and drugs. Terrible area. Bedspread had cigarette burn holes, lights no bulbs or not working. Spiders in tbe tub. Pillows were aweful. Refer did not work, microwave dirty.
Stayed 2 nights in Apr 2022

10/10 Excellent

Harvey

Stayed 1 night in Jan 2022
Response from Gm on Feb 1, 2022
Thank you for your business and hope to see you soon

2/10 Terrible

Micheal

Stayed 2 nights in Jan 2022

2/10 Terrible

Ciera

Disliked: Staff & service, property conditions & facilities, room comfort
Not clean no phone no microwave... just bad bad bad...
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Roaches in abundance, cigarette burns on the sofa and bed. Safest place to sit was in the chair.
Stayed 1 night in Jul 2021

2/10 Terrible

Darrell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place should not be an option on this site.
The parking lot was filthy with The biggest potholes I ever seen in my life and a bunch of shady people asking for money and cigarettes as soon as got out the car! The guy at the front desk had the best costumer service that made me feel like this place it’s not that bad! I got my key went into the room and OMG!!The smell was horrible! This was the Nastiest hotel that I have stepped foot in! I had to smash 2 roaches as soon as walked in the door. Then I pulled the covers back and and multiple spiders ran across the bed with cigarette burns and stains on the sheets. I can go on and on about conditions of this room(101) but let’s just say that Health and human services need to take a look at this place.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation online and got there to find out they didn’t have a room. She saw my reservation but couldn’t honor it and tried to send me to another motel 15-20min away
Stayed 1 night in Jun 2021
Response from management on Jul 20, 2021
Sorry We were sold out, but try us next time. Thank you

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021
Response from management on Jul 20, 2021
Thank you for Staying with us.

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was disgustingly Nasty!!! Awful environment, parking lot full of crackheads, got woke up all during the night. I only stayed one night, ate the cost and went to another motel.
Stayed 7 nights in Jun 2021
Response from management on Jul 20, 2021
Thank you for your review.

4/10 Poor

Karen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
A double bed room and one pillow per bed. Lights didn’t work in room. Air never blowed out cold and there was one towel and one way cloth in the bathroom. Trash cans didn’t have bags in them. The property was quiet at night but was uneasy with sleeping because the door didn’t have a lock on it other than using the key to get in it.
Stayed 1 night in Jun 2021
Response from management on Jul 20, 2021
Thank you for your business and a riview.

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2020