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Reviews of Hotel DeBrett

5 out of 5
Hotel DeBrett
2 High Street, Auckland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 724 out of 903 reviews" "
Rating 8 - Good. 134 out of 903 reviews" "
Rating 6 - Okay. 24 out of 903 reviews" "
Rating 4 - Poor. 12 out of 903 reviews" "
Rating 2 - Terrible. 9 out of 903 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff; comfortable, quiet room; convenient to the heart of Auckland, transportation to farther flung parts.. Good lord, go eat at Hello Beasty, nearby. Ima Cuisine for lunch, people!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brendan Jack, Blaxland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, I stayed at tbis property for my Birthday. Its an amazing Hotel, Staff where very friendly from the moment i walked in, The old fashion lift is cool and the room is a mixture of modern/ eclectic pieces. The striking carpet is cool, And the bed and Bath was amazing. The property is very walkable to shops, dinning and the Quayside area and day trips. And has a onsite bar and food. This is truely a 5 star Gem in the middle of theCity. I would definitely stay here again.
Stayed 3 nights in Mar 2024
Response from Jess Singh on Apr 4, 2024
Kia Ora, Brendan Thank you for your delightful review! We're thrilled to be considered the cutest boutique hotel you've stayed in. It's great to hear that you enjoyed our awesome downtown location, excellent restaurant, comfy bed, and well-appointed bathroom. We appreciate your recommendation and can't wait to welcome you back when you return to Auckland!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning!!
Stayed 2 nights in Mar 2024
Response from Jess Singh on Apr 4, 2024
Kia Ora, William We appreciate your 5-star review! Thank you for choosing our hotel, and we're thrilled to have met your expectation and we look forward to welcoming you back in the future!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was great. Walking distance to ferry terminal, shopping, restaurants. Quiet location and accessible to everything we wanted. Staff very friendly and helpful. Large bathroom and shower. Loved our stay.
Stayed 3 nights in Mar 2024
Response from Jess Singh on Mar 22, 2024
Kia Ora, Michael Thank you for your review! We're thrilled that you had a fantastic experience at our Auckland boutique hotel and savored our restaurant offerings. We look forward to welcoming you back for another stay soon!Ngā mihi!Jess SinghHotel Manager

6/10 Okay

Rainer

Liked: Cleanliness, staff & service, amenities
Good location, clean, and functional. No real daylight though, "window" to the dining area.
Stayed 2 nights in Mar 2024
Response from Jess Singh on Mar 22, 2024
Kia Ora, Rainer Thank you for your review! We're pleased to hear that you appreciated the cleanliness, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Francesco Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property for a staying in Auckland. The property is apparently the best small hotel in New Zealand, and the prize is well deserved. Fantastic experience!
Stayed 2 nights in Mar 2024
Response from Jess Singh on Mar 22, 2024
Kia Ora, FrancescoThanks for your review! We're so glad you had a great time at our boutique hotel in Auckland. Can't wait to have you stay with us again!Ngā mihi!Jess SinghHotel Manager

10/10 Excellent

Melanie, Hook

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful loft room with 2 floors. Great breakfast included. Hotel in a perfect central location for seeing all the sights of Auckland
Stayed 2 nights in Mar 2024
Response from Jess Singh on Mar 22, 2024
Kia Ora, MelanieThank you for the fantastic review! Delighted to hear you enjoyed our central location, art deco charm, and modern touches. We appreciate your kind words about our team, room, and food. We look forward to your next visit!Ngā mihi!Jess SinghHotel Manager

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most welcoming and friendly hotel we have ever stayed at! Guests receive a complimentary drink in the House Bar. The House Bar and restaurant were excellent and open all day and night. The room was very comfortable and fun colors. Location was outstanding for exploring Auckland and close to ferries. An excellent boutique hotel.
Stayed 3 nights in Mar 2024
Response from Jess Singh on Apr 4, 2024
Kia Ora, Elizbeth Thank you for your wonderful review! We're glad you had a great stay and comfortable room, enjoyed the complimentary drink at our House Bar, the excellent service in our restaurant. We look forward to welcoming you back soon!

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating! Needed distilled water and was in my room on arrival. Need a taxi, no problem, they got one quickly and even provided a discount card. :) Great restaurant and bar on site. Would recommend and stay if ever back.
Stayed 3 nights in Feb 2024
Response from Jess Singh on Mar 4, 2024
Kia Ora, Deborah We're delighted to hear about your positive experience! Glad our team could accommodate your needs promptly. It's fantastic that you enjoyed the restaurant and bar. Thank you for recommending us, and we look forward to hosting you again if you're ever back in the area!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Nick

Stayed 1 night in Feb 2024
Response from Jess Singh on Mar 22, 2024
Kia Ora, Nick Thank you so much for your glowing five-star review!Ngā mihi!Jess SinghHotel Manager

10/10 Excellent

Helen, corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 6 nights in Feb 2024
Response from Jess Singh on Mar 4, 2024
Kia Ora, Helen We appreciate your 5-star review! Thank you for choosing our hotel! We look forward to the chance to welcome you again in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Joseph, Springfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location food and staff
Stayed 1 night in Feb 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, JosephWe're grateful for your positive feedback! Delighted that you enjoyed our excellent location, food and exceptional team. Your satisfaction remains our top priority, and we look forward to hosting you again for another delightful stay in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, Richard Thank you for sharing your feedback! We're happy to know you appreciated our excellent location and found our team accommodating. We're pleased you had a pleasant stay, and we'd love to welcome you back in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing - so friendly and helpful. A boutique hotel that we unreservedly recommend!
Stayed 1 night in Feb 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, David Thank you for your glowing review! We're thrilled to hear that our staff's friendliness and helpfulness left a lasting impression. We appreciate your recommendation and look forward to welcoming you back soon!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Michael, Saint Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art deco style building. Very helpful staff. Convenient location.
Stayed 2 nights in Feb 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, Michael Thank you for your kind words! We're delighted you enjoyed the beauty of our art deco-style building and found our staff helpful. Our convenient location is indeed a plus. We hope to welcome you back for another enjoyable stay!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had only one night in Auckland, it was a perfect fit for that short stay. Neat little hotel.
Stayed 1 night in Feb 2024
Response from Jess Singh on Mar 4, 2024
Kia Ora, AnnaThank you for choosing us for your short stay! We're glad to hear it was a perfect fit for your one night in Auckland. If your travels bring you back, we'd be delighted to welcome you again!Ngā mihi!Jess SinghAssistant Hotel Manager

6/10 Okay

Kathleen

Travelled with partner
Bed was new and quite comfortable Bar was closed early both night. Food was terrible Staff friendly, but only to mid bar Not worth the $ 310/ night
Stayed 2 nights in Feb 2024
Response from Jess Singh on Mar 4, 2024
Kia Ora, Kathleen Thank you for your feedback. We're sorry to hear about your experience. We'll address the issues with the bar hours and food quality. Our apologies for any inconvenience. We appreciate your comments and will use them to improve. If you choose to stay with us again, we aim to provide a better experience.Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

edward

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
All the staff was outstanding and made our stay very memorable! The bartenders to the dining servers made you feel like family. The drinks and the food was awesome as well as our rooms. I’d highly recommend DeBrett to all my family and friends when visiting Auckland!
Stayed 1 night in Jan 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, Edward Thank you for your glowing review! We're thrilled to hear that our team, from bartenders to dining servers, contributed to making your stay memorable. It's heartening to know you felt like family during your time with us. We're delighted that you enjoyed the drinks, food, and your rooms. Your high recommendation to family and friends means a lot to us. We look forward to welcoming you, your family, and friends back to DeBrett on their visits to Auckland!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Kimberlee, Bainbridge Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown Auckland. Wonderful staff, room was spacious, overall great place.
Stayed 1 night in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, Kimberlee Thank you for your positive feedback! We're delighted you enjoyed our great boutique hotel in the heart of town, complete with mini suites, good food, a bar, and excellent service. It's wonderful to know you had a satisfying experience, and we look forward to welcoming you back for another fantastic stay!Ngā mihi!Jess SinghHotel Manager

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique hotel with First Class Service
The Hotel DeBrett is located on a quiet street in the central business district of Auckland. This is a boutique hotel, but offers first class service from the friendly greeting at the front desk to the clean and well appointed room. It is close to Queen Street and within easy walking distance of most of the major tourist attractions in downtown Auckland. Numerous dining options are nearby, but the hotel restaurant is outstanding; especially for breakfast ( I highly recommend the French Toast and the Eggs Benedict).
Stayed 3 nights in Jan 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, James Thank you for sharing your positive experience at Hotel DeBrett! We're delighted that you appreciated the first-class service, from the welcoming front desk to the well-appointed room, at our boutique hotel. It's fantastic to know our central location was convenient for exploring Auckland's major attractions. We're particularly pleased that you enjoyed the exceptional hotel restaurant, and your recommendation of the French Toast and Eggs Benedict for breakfast is duly noted. We look forward to the chance to welcome you back on your next visit! Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in heart of town with mini suites, good food and bar and service.
Stayed 3 nights in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, Joanne Thank you for your positive feedback! We're delighted you enjoyed our great boutique hotel in the heart of town, complete with mini suites, good food, a bar, and excellent service. It's wonderful to know you had a satisfying experience, and we look forward to welcoming you back for another fantastic stay!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel has unique charm
Stayed 1 night in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, Louise Thank you for recognizing our unique charm! We're delighted to be appreciated for our hotel. We hope to welcome you back for another charming experience in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

8/10 Good

Ivor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient for sightseeing ,the music at breakfast was far to loud especially when our room overlooked the breakfast area.you could only pick one meal from a small breakfast selection , extras had to be paid for never had this in all the years we have traveled.
Response from Jess Singh on Feb 26, 2024
Kia Ora, IvorWe appreciate you sharing your experience. It's good to know that our location was convenient for your sightseeing plans. We apologize for any inconvenience caused by the loud music during breakfast and will work to create a more comfortable atmosphere. Your feedback on the breakfast selection is valuable, and we'll review our offerings to better meet our guests' preferences. Thank you for your input, and we look forward to the chance to welcome you back for an enhanced stay.Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and enjoyable unique place to stay. Very well maintained. In business district.
Stayed 4 nights in Jan 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, William We appreciate your feedback! It brings us joy to learn that you found our place exceptionally clean and enjoyable, with a unique charm. Knowing that our well-maintained facilities met your expectations is wonderful. Situated in the business district, our goal is to offer a convenient and comfortable stay. We look forward to the opportunity to welcome you back for another delightful experience!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, Nancy We appreciate your 5-star review! Thank you for choosing our hotel, and we're thrilled to have met your expectations. We look forward to welcoming you back in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The de Brett is the perfect boutique hotel. It is stylish and elegant without being fussy. The linens and other amenities are wonderful. The restaurant has limited menu options, but all are tasty and presented beautifully. The location is perfect—close to everything, but on a quiet side street that is welcoming. I recommend it highly.
Stayed 3 nights in Jan 2024
Response from Jess Singh on Feb 26, 2024
Kia Ora, John We appreciate your fantastic review! It's wonderful to learn that your experience at Hotel DeBrett was positive, with first-class service from a friendly front desk greeting to a clean and well-appointed room. We're pleased our central location was convenient for exploring Auckland's attractions, and your recommendation of our outstanding hotel restaurant, particularly for breakfast, is valued. We eagerly anticipate the opportunity to welcome you back in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest boutique hotel I’ve stayed in. Awesome downtown location with an excellent restaurant. Bed was comfy and the bathroom was extremely well appointed. I lived all the little touches and how eco friendly they are. Stay here when you come to Auckland.
Stayed 1 night in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, AmyThank you for your delightful review! We're thrilled to be considered the cutest boutique hotel you've stayed in. It's great to hear that you enjoyed our awesome downtown location, excellent restaurant, comfy bed, and well-appointed bathroom. We take pride in the little touches and our eco-friendly practices. We appreciate your recommendation and can't wait to welcome you back when you return to Auckland!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Maria

Liked: Cleanliness
A gem of a small hotel in the heart of Auckland! From check in to check out everything was perfect. Beautiful room, excellent breakfast and lovely attentive staff.
Stayed 1 night in Jan 2024
Response from Jess Singh on Feb 1, 2024
Kia Ora, Maria Thank you for your glowing review! We're thrilled to be considered a gem of a small hotel in the heart of Auckland. It's fantastic to hear that everything, from check-in to check-out, was perfect for you. We're pleased you enjoyed the beautiful room, excellent breakfast, and the attention of our lovely team. Your positive comments are truly appreciated, and we look forward to hosting you again for another perfect experience!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jess Singh on Feb 1, 2024
Kia Ora, DianaWe appreciate your 5-star review! Thank you for choosing our hotel, and we're thrilled to have met your expectations. We look forward to welcoming you back in the future!Ngā mihi!Jess SinghHotel Manager

8/10 Good

KATY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were lucky to be able to check in early thanks to the nice guy at the reception, after a long 24 hour journey we were grateful to get our room at 7am, 9 hours prior to the original check in time! We managed to get some kip and this allowed us to really make use of our day feeling refreshed. The room was clean and boutique. Some parts of the hotel could do with a bit of a spruce such as stair carpet and lift. But on the whole was a nice stay for 2 nights. Location is excellent, walking distance to so many things in about 5 mins. Couple of things to note are, if you have an inward/restaurant facing room you can hear music early in the morning for the breakfast area which was about 7:30am, so not ideal if you are wanting a lie in, and the aircon was not very strong in the room.
Stayed 2 nights in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, KatyThank you for sharing your experience with us! We're pleased to hear that our reception team could accommodate your early check-in and that it contributed to a refreshed start to your day. Your feedback on the cleanliness and boutique feel of the room is appreciated. We'll certainly consider your observations about areas needing improvement, and we apologize for any inconvenience regarding the morning music and air conditioning. We value your input and hope to welcome you back for another pleasant stay in the future.Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, Ken Thank you for the perfect 10/10 review!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, comfortable, and convenient!
This hotel offered very nice accommodations and was super convenient to everything! We selected a room with breakfast included and the choices were excellent and delicious. Ruchi was especially helpful when we checked in and provided excellent service and advice. We would recommend this property for its charm and boutique features located in an excellent area of the Auckland CBD.
Stayed 2 nights in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, MarkThank you for your wonderful review! We're delighted to hear that you found our hotel cute, comfortable, and conveniently located. It's great that you enjoyed the excellent and delicious breakfast options. We appreciate your recognition of Ruchi's helpfulness and exceptional service during check-in. Recommendations like yours mean a lot to us, and we look forward to hosting you again in the charming and boutique atmosphere of our Auckland CBD property! Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, Karen Thank you for the perfect 10/10 review!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful - great upgrade to a loft. Friendly and helpful staff arranged us shuttles to airport. Great location. Recommend!
Stayed 1 night in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, CarmenThank you for the lovely review! We're thrilled to hear you found the loft upgrade beautiful and that our team was friendly and helpful in arranging airport shuttles. It's great to know you enjoyed the fantastic location. We appreciate your recommendation and can't wait to welcome you back for another delightful stay!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Sharon, Ridgefield

Stayed 2 nights in Dec 2023
Response from Jess Singh on Jan 8, 2024
Kia Ora, Sharon Thank you for the perfect 5/5 review!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Galina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location. Clean, with great amenities, friendly staff.
Stayed 2 nights in Nov 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora, GalinaWe appreciate your kind words about our hotel! It's fantastic to hear you enjoyed our great location, clean facilities, and friendly staff. We strive to provide a top-notch experience, and we hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel in Auckland CBD. The rooms are comfortable with an amazing bed. The bathroom is really great. The location is excellent with lots to do within walking distance. Our check in at midnight was smooth. I can highly recommend the hotel.
Stayed 1 night in Nov 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora, CarolThank you for the wonderful review! We're thrilled you enjoyed our boutique hotel, comfortable rooms, and excellent location. It's great to hear that your midnight check-in was smooth. We appreciate your recommendation and look forward to hosting you again in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora, Peter We truly appreciate your enthusiastic 5/5 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jess Singh on Nov 15, 2023
Kia Ora, Peter We truly appreciate your enthusiastic 5/5 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Jacqueline, Grimsby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 2 nights at this hotel. It was excellent. Located right in the heart of the city, the staff were friendly and extremely helpful. The room was spacious and very comfortable. Would definitely stay here again if we are lucky enough to come back.
Stayed 2 nights in Nov 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora, JacquelineThank you for your positive review! We're delighted to hear you enjoyed your stay with us. It's wonderful that our central location, friendly staff, and comfortable rooms made your experience excellent. We look forward to welcoming you back whenever you're in the area again!Ngā mihi!Jess SinghAssistant Hotel Manager

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new type of hotel for me.
Stayed 2 nights in Oct 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora, RobertWe're glad you tried something new with us! We hope to welcome you back for another unique stay in the future! Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Barton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jess Singh on Nov 15, 2023
Kia Ora, Barton We truly appreciate your enthusiastic 10/10 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Sara

Stayed 1 night in Oct 2023
Response from Jess Singh on Nov 15, 2023
Kia Ora, Sara We truly appreciate your enthusiastic 10/10 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a loft room. Beautiful!
Stayed 1 night in Aug 2023
Response from Jess Singh on Nov 24, 2023
Kia Ora Mary,We love receiving 5-star reviews – thank you so much for sharing this and we can’t wait to welcome you back soon!Ngā mihiJess Singh Assistant Hotel Manager

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel DeBrett - the vibe was impeccable and was such a fun hotel, beautiful decor and really great food and drinks
Stayed 1 night in Oct 2023
Response from Jess Singh on Oct 19, 2023
Kia Ora, JessicaWe're thrilled to hear that you loved your stay at Hotel DeBrett! It's wonderful to know that you enjoyed the impeccable vibe, beautiful decor, and the great food and drinks. Thank you for your kind words, and we hope to see you again for another fun and memorable experience!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jess Singh on Oct 19, 2023
Kia Ora, IsaacWe truly appreciate your enthusiastic 10/10 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2023
Response from Jess Singh on Oct 19, 2023
Kia Ora, NicoleThank you for 5 Star review! We're glad you had a great experience at our hotel. We look forward to welcoming you again in the future!Ngā mihi!Jess SinghAssistant Hotel Manager

8/10 Good

Kerryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unique property, lovely staff and very clean. Only thing I would say is that one of bathroom doors didn't chut properly, probably due to age and all of the condiments were in a cupboard but the door didn't stay open so you couldnt use 2 hands to make a coffee or open fridge and get a drink. Bit frustrating.
Response from Jess Singh on Oct 13, 2023
Kia Ora, KerrynWe're grateful for your feedback and the positive aspects you mentioned about our unique property, lovely staff, and cleanliness. We apologize for the inconvenience with the bathroom door and the cupboard door. Your comments are valuable to us, and we'll address these issues to improve our guests' experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Ngā mihi!Jess SinghAssistant Hotel Manager

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our last stop in New Zealand and it was perfect, would definitely stay here again!
Stayed 2 nights in Oct 2023
Response from Jess Singh on Oct 13, 2023
Kia Ora Chrstine,We love receiving 5-star reviews – thank you so much for sharing this and we can’t wait to welcome you back soon!Ngā mihiJess Singh Assistant Hotel Manager

10/10 Excellent

Bethany

Stayed 1 night in Oct 2023
Response from Jess Singh on Nov 15, 2023
Kia Ora, IsaacWe truly appreciate your enthusiastic 5/5 review! Thank you, and we hope to have the pleasure of hosting you again!Ngā mihi!Jess SinghAssistant Hotel Manager