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Reviews of Airport Gold Star Motel

3 out of 5
Airport Gold Star Motel
255 Kirkbride Road, Auckland, Auckland

Reviews

6.4
Rating 10 - Excellent. 67 out of 535 reviews" "
Rating 8 - Good. 158 out of 535 reviews" "
Rating 6 - Okay. 167 out of 535 reviews" "
Rating 4 - Poor. 81 out of 535 reviews" "
Rating 2 - Terrible. 62 out of 535 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Maureen

Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Stayed 1 night in Sep 2023

6/10 Okay

Jane

Travelled with family
Liked: Staff & service
It was an inexpensive place to stay before flying out. Airport shuttle was convenient.
Stayed 1 night in Aug 2023

8/10 Good

Robbie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Simple improvements would make the stay better. Bathroom is very tight at the sink. Just looking tired. No coffee. Matches the cost of the room. Airport transfers excellent.
Stayed 1 night in Aug 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly and helpful, was a bit noisy, but we were told about that, and it was only for a night before we flew out to sydney. didn't realise we got free shuttle service, wicked, driver was very very helpful is advising us what time we needed to be at the airport the next morning. rate was very cheap for convenience.
Stayed 1 night in Jul 2023

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent punctual shuttle service to/from the airport. Helpful welcoming staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to Airport. Shops within walking distance. Excellent service from staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Aroha

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Just the noise of traffic..but good to have a kitchen...fan...in lounge sleeping area...and ranch slider onto grass...yes would stay again...shuttle sevice very good...
Stayed 1 night in Mar 2023

6/10 Okay

Verne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom is old and the shower is not a walk in shower but an old bathtub shower that is dangerous and can't work for older persons or disabled. The toilet also does not flush well. The place does have ample space in bedroom and living room but really needs to have the bathrooms remodeled. Also very expensive for this type of quality, Location is good for being close to airport but needs a bit on an upgrade.
Stayed 1 night in Mar 2023

8/10 Good

Carol

Stayed 1 night in Mar 2023

4/10 Poor

randy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy location. Room and swimming pool need a total upgrade.
Stayed 1 night in Mar 2023

4/10 Poor

Martina

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and helpful but the room was very run down and the toilet dirty. It’s over all run down and overpriced but close to the airport.
Stayed 1 night in Mar 2023

2/10 Terrible

David, Pakenham

I did not stay at the property because expedia indicated there were rooms but the hotel cancelled my booking due to no rooms, very disapointed with expedia. Not the customer care i have expected from expedia in the past, a refund is necessary
Stayed 1 night in Feb 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Host he gave us a ride to the airport. But we didnt know we could of got a ride to the motel if we had rung.
Stayed 1 night in Feb 2023

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was booked in due to storm in Auckland and cancelled flights. Was clean, bed was comfy. Nothing flash but adequate for a night. Appeared to be used for social housing more then a motel.
Stayed 1 night in Jan 2023

8/10 Good

Wendy

Stayed 1 night in Jan 2023

8/10 Good

Argent

Stayed 1 night in Jan 2023

10/10 Excellent

Te Hurinui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contact hotel directly if you want shuttle to pick you up 24Hr service otherwise taxi charges $70

2/10 Terrible

nicholas

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Motel turned into a housing estate

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable for budget accommodation

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay her again.
Friendly staff. Promp service on dropping us off at the airport. No air conditioning but it does have a fan. Comfortable bed. Less than 30 minutes from CBD. About 5 minutes from airport.
Stayed 2 nights in Dec 2022

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2022

8/10 Good

Trilby

Liked: Staff & service, amenities, property conditions & facilities
The free airport shuttle was perfect.

6/10 Okay

Marius

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2022

8/10 Good

Sandra

Liked: Cleanliness, staff & service
The room was lovely and clean, and the bed very comfortable. Shuttle to the airport was well organised and timely. A great place to stay on your way out of the country
Stayed 1 night in Oct 2022

4/10 Poor

Shirley-Anne

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed & linen was comfortable. Friendly front desk reception. However I won’t be be back - due to permanent tenants who frightened me outside my unit at 1am with his ph blasting rap music. So much for a good nights sleep before an international flight. Wouldn’t recommend.
Stayed 1 night in Oct 2022

6/10 Okay

mary

Liked: Cleanliness, staff & service
very cold
unfortunately it was a very cold day and the heating was inadequate. Also no extra blankets. However staff very helpful and free shuttle to airport a plus
Stayed 1 night in Oct 2022

10/10 Excellent

John, Porirua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double bed studio room with ensuite was a generous, airy, clean and bright. Full kitchen was fully equipped,. This budget priced accommodation included an airport shuttle service.
Stayed 1 night in Sep 2022

10/10 Excellent

Ann Shirley

Stayed 1 night in Sep 2022

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
We picked somewhere with a pool for the kids but it was unavailable
Stayed 1 night in Sep 2022

8/10 Good

Sharyn

Travelled with family
Liked: Cleanliness, staff & service
Spacious rooms. Staff were very friendly and helpful. Quite a bit of road noise and the room next door had the tv going all night, which we could clearly hear. f you like firm beds then great but for us, bed was a bit uncomfortable. The place is a bit tired overall but for a stay overnight it was fine.
Stayed 1 night in Sep 2022

6/10 Okay

Penny

Travelled with partner
Disliked: Staff & service
Office staff were very officious. Only provided airport transfer at requested time after my insistence.
Stayed 1 night in Sep 2022

8/10 Good

John

Stayed 1 night in Sep 2022

10/10 Excellent

nazarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and was met by lovely Manager at Airport who drove me to Hotel . He provided the best customer service and care as I was traveling by my self . The rooms were very clean and the hotel was well priced. It’s old style buildings but very well priced and so close to airports.
Stayed 1 night in Aug 2022

10/10 Excellent

Penny

Stayed 1 night in Aug 2022

8/10 Good

Maureen

Travelled with group
I have used the property before and knew what it was like. It serves the purpose of what i want. Thank You
Stayed 1 night in Aug 2022

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had everything we needed
Stayed 1 night in Aug 2022

4/10 Poor

Chris

Travelled with family and small children
Disliked: Property conditions & facilities
Look outside peopke drinking and arguing no good if you have kids
Stayed 1 night in Aug 2022

6/10 Okay

Oscar

Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Logan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s all you need, no more, no less.
Stayed 1 night in Aug 2022

8/10 Good

Geoffrey L

Liked: Cleanliness
Better than last time. Very noisy from activity in hall next door
Stayed 1 night in Aug 2022

6/10 Okay

Darren

Liked: Cleanliness, staff & service
I was unaware that I needed prebook the shuttle bus so had to wait for 45 minutes outside the airport.
Stayed 1 night in Jul 2022

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful. Comfortable.
Stayed 1 night in Jul 2022

10/10 Excellent

Bohdan Jurij

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating--Everything went smoothly--Cleaners were very good---Would recommend and would stay again
Stayed 7 nights in Jul 2022

8/10 Good

Jeremy

Stayed 1 night in Jul 2022