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Reviews of Sleep Inn & Suites Auburn Campus Area I-85

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1002 reviews" "
Rating 8 - Good. 358 out of 1002 reviews" "
Rating 6 - Okay. 138 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mike on Apr 14, 2024
Dear Paige, Thank you for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Sleep Inn and Suites

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike on Apr 10, 2024
Dear Robert, Thank you so much for your positive rating! We truly appreciate your kind feedback and are thrilled to hear that you had a great experience during your stay with us. It was a pleasure having you as our guest, and we hope to welcome you back again soon for another wonderful stay. Warm regards, Sleep Inn and Suites

10/10 Excellent

Dan

Great service!
Stayed 1 night in Mar 2024
Response from Mike on Mar 23, 2024
Dear Dan,Thank you so much for your review and for recognizing our great service! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Sleep Inn and Suites

8/10 Good

TERESA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for a quick stay. Surrounding area was a bit industrial. Breakfast options were less than mediocre.
Stayed 1 night in Mar 2024
Response from Mike on Mar 22, 2024
Dear Teresa,Thank you for sharing your feedback with us. We're glad to hear that our hotel provided a comfortable option for your quick stay. We apologize for any inconvenience caused by the surrounding industrial area and the breakfast options not meeting your expectations. Your comments are valuable, and we will use them to improve our offerings for future guests.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Sleep Inn and Suites

8/10 Good

Jennifer, Bowling Green

Liked: Cleanliness, staff & service, property conditions & facilities
It served its purpose.
Stayed 2 nights in Feb 2024
Response from Mike on Mar 15, 2024
Dear Jennifer,Thank you for your feedback. We're glad to hear that our product served its purpose for you. If you have any further comments or suggestions, please feel free to share them with us. We're always looking for ways to improve and better meet the needs of our customers.Regards,Sleep Inn and Suites

10/10 Excellent

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Mike on Mar 12, 2024
Dear [Guest's Name],Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Our team works hard to provide the best service possible, and your positive feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Sleep Inn and Suites

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on Feb 27, 2024
Dear Barry,Thank you so much for the review! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and comfort to our guests is our top priority, and we're delighted to know we met your expectations. Your positive feedback means the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,Sleep Inn and Suites

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on Feb 27, 2024
Dear Terry,Thank you so much for the review! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and comfort to our guests is our top priority, and we're delighted to know we met your expectations. Your positive feedback means the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,Sleep Inn and Suites

4/10 Poor

Mike

Disliked: Staff & service, amenities, property conditions & facilities
There was a terrible smokey smell in the room. Probably some marijuana too. The front desk wasn't very helpful to address.
Stayed 2 nights in Feb 2024
Response from Neil on Feb 19, 2024
Dear Mike,We sincerely apologize for the unpleasant experience you had during your stay. We take this matter seriously and regret any inconvenience caused by the smokey smell in your room. Our team is investigating the issue, and we are implementing measures to prevent a recurrence.We apologize for any shortcomings in our front desk service and assure you that we are addressing this to improve guest satisfaction. Your feedback is valuable, and we appreciate your understanding.If there's anything specific you would like to discuss further or if there's a way we can make it up to you, please feel free to contact us directly.Warm regards,Sleep Inn and Suites

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good value, clean room, comfortable bed, and had all we needed in the room, including a mini fridge. Front desk staff was super nice.
Stayed 1 night in Feb 2024
Response from Mike on Feb 19, 2024
Dear Jill,Thank you for taking the time to share your positive experience! We're delighted to hear that you found good value in your stay, enjoyed the clean and comfortable room with all the essentials, including the mini-fridge. Our front desk staff is grateful for your kind words. We appreciate your feedback and look forward to welcoming you back for another great stay!Warm regards,Sleep Inn and Suites

6/10 Okay

Edwin, Kearney

Liked: Cleanliness
Very dated. Very little water pressure for toilet and shower. Carpet is stained. Only warm breakfast was waffles or you could microwave a Jimmy Dean sandwich. The “very good” 8.2 score on Expedia was a little high in my opinion. Considering the price it was prob what I paid for.
Stayed 3 nights in Feb 2024
Response from MIke on Feb 10, 2024
Dear Edwin,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and appreciate your honest assessment of your experience.We are sorry to hear about the issues you encountered with the dated appearance, water pressure, and cleanliness of the room. Please rest assured that we are actively addressing these concerns with our housekeeping and maintenance teams to make necessary improvements.Your feedback regarding the breakfast options is also noted, and we will explore ways to enhance our offerings to provide a more satisfying experience for our guests.We genuinely value your input, as it helps us identify areas for improvement. Our goal is to ensure all our guests have a comfortable and enjoyable stay, and we regret that we fell short of your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide a much-improved experience.Warm regards,Sleep Inn and Suites

10/10 Excellent

Lenora, Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on Feb 9, 2024
We are so glad that you had a very clean and comfortable evening at our Sleep Inn & Suites! Thank you for letting us host you, and we invite you to stop by for another relaxing stay every time you pass through Auburn

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay
Stayed 2 nights in Feb 2024
Response from Mike on Feb 7, 2024
Dear Barbara,Thank you so much for taking the time to share your feedback! We are delighted to hear that you had an enjoyable stay with us. Our team works hard to ensure that our guests have a memorable experience, and it's always rewarding to receive positive reviews.If you have any specific highlights or aspects of your stay that stood out to you, we would love to hear more about them. Your insights help us continually improve and provide the best possible service to our guests.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Sleep Inn and Suites

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked to be recently updated and was very clean. Staff worked with me to return items I had accidentally left after checkout.
Stayed 1 night in Feb 2024
Response from Mike on Feb 5, 2024
Dear Peter,Thank you for your positive feedback! We're thrilled to hear that you found our recently updated facilities to your liking and appreciated the cleanliness. Our team is dedicated to ensuring a comfortable and pleasant stay for our guests.It was our pleasure to assist you in returning the items you left behind after checkout. We appreciate your kind words and look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Best regards,Sleep Inn and Suites

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Be was comfortable. Water pressure great.
Stayed 1 night in Feb 2024
Response from Mike on Feb 3, 2024
We are so glad that you had a very clean and comfortable evening at our Sleep Inn & Suites! Thank you for letting us host you, and we invite you to stop by for another relaxing stay every time you pass through Auburn.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

6/10 Okay

Teresa

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It is supposed to be a smoke free hotel. The room we were assigned to had such a smoke smell, we immediately left the room. Was assigned another room, but the fan in the bathroom kept pulling in smoke from another room. We stayed for 4 nights and they never came and cleaned the room or brought towels. My husband thought the bed was horrible. The staff was nice, but they needed to do more.
Stayed 4 nights in Jan 2024
Response from Mike on Jan 18, 2024
Dear Teresa,Thank you for sharing your detailed feedback on your recent stay with us. We sincerely apologize for the challenges you encountered, including the smoke smell, issues with the bathroom fan, and the lapses in housekeeping service.We understand the importance of a clean and comfortable stay, and we deeply regret that we fell short of your expectations. Regarding the housekeeping service, please be informed that our team respects the "Do Not Disturb" sign to honor guests' privacy. However, we acknowledge that clear communication about the impact on room cleaning is essential. If the "Do Not Disturb" sign was not in use, our housekeeping team would have provided daily service.Your concerns have been noted, and we are taking immediate steps to address these issues internally. We appreciate your understanding and the opportunity to improve. If your travels bring you back to the area, we would love another chance to provide you with a more enjoyable stay.Best regards,Sleep Inn and Suites

10/10 Excellent

Ogie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 Excellent

Onetha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems! Great stay!
Everything was sparkling clean and smelled great. Sheets were so soft and the bed was comfortable. Pleanty of clean towels and hot water. Hot breakfast was tasty. We would positively stay here again.
Stayed 1 night in Jan 2024
Response from Mike on Jan 20, 2024
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness, comfort, and amenities during your stay. Providing a welcoming environment with soft sheets, clean towels, and a tasty hot breakfast is always our goal. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future!

4/10 Poor

Karry

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a great stay
There was a roach in the bathroom when we first got to the room. The breakfast was terrible. They reused the same food day after day (frozen breakfast sandwiches) and the danishes tasted old. We had to go outside of the hotel for breakfast which cost us more because the food was inedible.
Stayed 3 nights in Dec 2023
Response from Mike on Feb 2, 2024
Thank you for taking the time to provide us with your valuable feedback. We genuinely apologize for the challenges you encountered during your stay, and we truly appreciate your honesty. Your concerns about the breakfast offerings have been noted, and we will work diligently to improve the variety and freshness of our selections. Please be assured that we take guest feedback seriously, and your comments will contribute to enhancing the overall experience for future visitors. We hope to have the opportunity to welcome you back and offer an improved stay.Warm Regards,Sleep Inn and Suites

8/10 Good

Debra

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 Excellent

Machelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay for Auburn University Graduatio
We stayed here for our niece's graduation from Auburn University last weekend. Everything was perfect and front desk was very helpful. Perfect location for graduation!!
Stayed 2 nights in Dec 2023
Response from Mike on Dec 12, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelSleep Inn & Suites Auburn Campus Area I-85

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Mike on Dec 12, 2023
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Mike PatelSleep Inn & Suites Auburn Campus Area I-85

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Sheets Ever
Stay was perfect for a quick visit near campus! Bed and sheets were super comfortable for a great night's sleep. Coffee was great and breakfast options were not fancy but met expectations. Staff was super friendly and helpful. Would definitely stay again as the value for what we got was great.
Stayed 2 nights in Dec 2023
Response from Mike on Dec 11, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Auburn Campus Area I-85. Your feedback about your recent visit is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Sleep Inn & Suites Auburn Campus Area I-85

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great. A little disappointed in the lack of breakfast options but it wasn’t a deal breaker.
Stayed 3 nights in Nov 2023
Response from Mike on Jan 28, 2024
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Our deepest apologies for the related to breakfast choices you encounteredThank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 Excellent

DEJI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, excellent customer. Will definitely do it again.
Stayed 1 night in Dec 2023
Response from Mike on Jan 28, 2024
Thanks so much for sharing that you had an excellent and pleasing evening at our Sleep Inn & Suites! It was a joy to serve you, and we hope you'll come back soon for another very enjoyable experience.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

6/10 Okay

Reeda

Stayed 1 night in Dec 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

8/10 Good

BRIAN

Stayed 2 nights in Nov 2023
Response from Mike on Jan 28, 2024
Thank you for spending some time at our Sleep Inn & Suites during your travels! It was a joy to serve you, and we hope to see you again soon.

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing it advertises a pool but there is none.
Stayed 1 night in Nov 2023
Response from Mike on Dec 3, 2023
How wonderful it is that our excellent team and value made your time at our Sleep Inn & Suites so good! Thank you for staying with us, and we ask you to come back again anytime your travels bring you to Auburn.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the convenience of the location. Only stayed a couple of nights to visit family. Staff was friendly and helpful. It was a little odd for the coffee pot and ice bucket to be on the lowest shelves in the room but we didn’t stay long enough to use them. Continental breakfast was decent. Took a while for the water to get hot. Would probably stay again. Just not my favorite.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 29, 2023
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well kept and smelled clean. Staff was very pleasant. We will stp here again.
Stayed 1 night in Nov 2023
Response from Mike on Nov 29, 2023
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

10/10 Excellent

gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities
the property was nice and well kept. I would definitely stay there again.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 28, 2023
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The beds and pillows were comfortable. We enjoyed the complimentary breakfast and coffee. My only complaint is that the hot water was not very hot.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 28, 2023
It was awesome serving you while you were in Auburn! Our deepest apologies for the hot washer pressure issue you encounteredThank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Mike on Nov 27, 2023
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

8/10 Good

Raymond

Nice clean facility and rooms.
Stayed 1 night in Nov 2023
Response from Mike on Nov 20, 2023
It's fantastic that you had a wonderful experience at our Sleep Inn & Suites! Thank you for staying with us while you were in Auburn, and we ask you to come back anytime for another very comfortable evening.

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The main areas looked clean and seem to have been recently updated, however there were a few things that stood out as worrisome. Our bathroom floor was sticky and looked as if it hadn't been cleaned very well. The breakfast they served resembled what I would see in a gas station: frozen sausage, egg and cheese biscuits just sitting in a case (without any instructions on how to heat it up), and cellophane wrapped pastries. There were 2 cereal options and a make-your-own-waffle station, but that was it. At check in we were greeted by an employee that chatted with another employee (?) on a radio the whole time she was checking us in. And the condition of the elevator was questionable, so we chose to use the stairs while there.
Stayed 3 nights in Nov 2023
Response from Mike on Nov 14, 2023
We were happy to host you, and I will share your comments about the breakfast & elavator and other comments with our ownership team for their consideration. Should you return to Auburn please stay with us again at our Sleep Inn & Suites!MIKE PATELGMSLEEP INN & SUITES334-501-7171

6/10 Okay

Garth, Spanish Fort

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tub looked like it hadn’t been cleaned and still had hair in it. Bathroom floor looked like it had not been swept or mopped. Beds and pillows were comfortable. Fridge had not been cleaned. AC worked great!
Stayed 1 night in Nov 2023
Response from Mike on Nov 14, 2023
We were happy to host you, and I will share your comments about the breakfast & elavator with our ownership team for their consideration. Should you return to Auburn please stay with us again at our Sleep Inn & Suites!MIKE PATELGMSLEEP INN & SUITES334-501-7171

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and smooth check in. Nice staff.
Stayed 2 nights in Oct 2023
Response from Mike on Oct 31, 2023
It is terrific that you enjoyed our great team, and we thank you for staying with us . Please let us host you at our Auburn Sleep Inn & Suites every time you head our direction!

10/10 Excellent

Joanne, Statesville

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Mike on Oct 28, 2023
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

8/10 Good

Cathryn, Birmingham

Stayed 2 nights in Oct 2023
Response from Mike on Nov 10, 2023
It was a joy to host you, and we thank you for staying with us, for sharing your terrific recommendation, If your travels lead you back to Auburn, please let us serve you again at our Sleep Inn & Suites!

10/10 Excellent

Mary Cannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, room was very comfortable.
Stayed 1 night in Oct 2023
Response from Mike on Oct 15, 2023
Our hotels love serving you, and we thank you for spending the night at our Sleep Inn & Suites. Please let us host you again every time you come to Auburn!

8/10 Good

Dixie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in good repair. Continental breakfast was done well. Only negative was noise from nearby Interstate 85 made sleep difficult.
Stayed 1 night in Oct 2023
Response from Mike on Oct 14, 2023
It was awesome serving you while you were in Auburn! Thank you for spending the night at our Sleep Inn & Suites. Please come back anytime for another clean and comfortable visit!

6/10 Okay

Tara

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Don’t stay for this price. Very disappointed
We booked a suite and the reservation stated a normal tiny room. Said he couldn’t upgrade us.. so we go into the small room, the fridge didn’t not work and was leaking water every where Also there were two huge roaches in the bathroom Also none of the ice machines worked besides the one on the very bottom floor
Stayed 2 nights in Oct 2023
Response from Mike on Oct 10, 2023
Dear your room type was same as you reserved. I am sorry for the other concerns that you shared. We will address those problem areas quickly, and I hope you will let us serve you again.

6/10 Okay

Josh

Travelled with group
Disliked: Amenities
Upon checkin- staff English was poor and unable to understand that they had overcharged me. Did rectify the situation. Sheets were stained. Cockroaches in bathroom. Coffee was terrible. Location was only perk as close to Auburn for game day.
Stayed 3 nights in Sep 2023
Response from Mike on Oct 5, 2023
I am sorry that there were a few issues that we need to address after your most recent stay. We will try to determine where we fell short, and I hope you will let us provide you with a much better evening the next time you head our way.

10/10 Excellent

MATTHEW

Stayed 1 night in Oct 2023
Response from Mike on Oct 22, 2023
Our hotels love serving you, and we thank you for spending the night at our Sleep Inn & Suites. Please let us host you again every time you come to Auburn!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2023
Response from Mike on Sep 29, 2023
Thanks so much for getting some rest at our Sleep Inn & Suites! It was a joy to serve you, and we look forward to providing you with another clean, comfortable and friendly evening the next time you pass through Auburn.