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Reviews of Springhill Suites By Marriott Atlanta Six Flags

3 out of 5
Springhill Suites By Marriott Atlanta Six Flags
960 Bob Arnold Blvd, Lithia Springs, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 848 reviews" "
Rating 8 - Good. 281 out of 848 reviews" "
Rating 6 - Okay. 99 out of 848 reviews" "
Rating 4 - Poor. 46 out of 848 reviews" "
Rating 2 - Terrible. 40 out of 848 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Liked: Staff & service
Remodeling work is everywhere and inconvenient.
Stayed 1 night in Apr 2024

2/10 Terrible

Tiffney

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous area do not waste your time or money
Stayed 1 night in Feb 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Kim was amazing at the front desk. She was friendly and helped with my needs. All of the staff were attentive and the hotel was impeccably clean and maintained.
Stayed 3 nights in Jan 2024

4/10 Poor

Leo

Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and resourceful while i checked in . Think her name was kelly Johnson. Get Service.
Stayed 1 night in Dec 2023

8/10 Good

Bailley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023
Response from x on Jan 3, 2024
thank you very much

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous. Cleanliness of the property.
Stayed 2 nights in Dec 2023
Response from x on Jan 3, 2024
thank you very much

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and everyone was very hekpful
Stayed 2 nights in Nov 2023
Response from x on Jan 3, 2024
thank you very much

2/10 Terrible

Garry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from x on Jan 3, 2024
thank you very much

6/10 Okay

Bridgette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from x on Jan 3, 2024
thank you

8/10 Good

Alexander

Stayed 1 night in Oct 2023
Response from x on Jan 3, 2024
thank you very much

10/10 Excellent

demien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
NOOOOO El hotel esta bastante deteriorado (lo estan renovando) y en general estaba OK, solo unos grandes detalles por los cuales no me volveria a quedar. Todas las alfombras estan asquerosas (eso me indica que la limpieza no es buena), el cuarto tambien tenia la alfombra asqueros y adicional tenía un olor a CACA y perfume (literal, no estoy exagerando). No soy de pelear asi que abri las ventanas y resolvi como pude. Lo peor del hotel es la seguridad, todas las puertas que pude ver estaban forzadas, los marcos doblados, puertas rotas y todas tenían indicios de haber sido forzadas. El personal del hotel fue amable y las demas amenidades estaband bien. El desayuno muy bueno y el hotel tiene buen estacionamiento. El problema mayor es la seguridad, no recomiendo este hotel para nada debido al gran problema de seguridad.

10/10 Excellent

Shameka

Travelled with partner
Liked: Amenities, property conditions & facilities
Great everything . Location could use a refresh but overall everything was great
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Front desk was very friendly. Arrangement of room was perfect. Room size was great. Bathroom arrangement was amazing. Soothing shower,
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older hotel. Wallpaper peeling, stains on walls in shower and sink, shower door leaks badly, air conditioner noisy. No Kleenex in room. Breakfast is well done, clean and hot. Staff is wonderful.
Stayed 7 nights in Aug 2023

6/10 Okay

Toni

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staff was phenomenal. Very attentive and kind, and respectful of their clients. The facility, however, needs major renovations. The carpet in the room was ripped and torn in places, the door to the room sticks, the showerhead position should be moved to the other side of the shower so that you don't get soaked just trying to turn the water on, the mattress for the pullout sofabed was ratty, stained, and flat. There were no blankets in the room, and no valet table for luggage.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
It was a last minute booking but the experience was wonderful! Had no problem checking in loved the indoor pool and complementary breakfast and checkout time was perfect.
Stayed 1 night in Aug 2023

10/10 Excellent

Faizah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 2 nights in Jul 2023

4/10 Poor

John

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was musty and the carpets were dirty with sections cut out and replaced with squares. The bathroom was horrible. Hotel room smelled horrible.
Stayed 2 nights in Jul 2023

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Didnt get the couch in room and bathroom was awful.. carpet was nasty!!
Stayed 2 nights in Jul 2023

8/10 Good

Dasheka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in the room was leaking which caused an order. Reported the leak the next morning and maintenance came to fix it. But since the floor was still wet on day 3 I am not sure it was fixed. The sofa bed had stains and a rip on the cushions. But the bed was in great condition. The television had a glitch. I believe the remote control.code was shared by a nearby room or a ghost was controlling the channels. By the third day I am assuming whoever shared the same code had checked out because we were able to watch TV without any further issues. The beds were extra comfortable so we had a good night's sleep. The breakfast was okay. I loved the coffee. Not too strong. Just right. The staff was amazing! The grounds were clean and the cleaning staff were incredibly hard workers and it showed. I would definitely book a room again.
Stayed 4 nights in Jul 2023

8/10 Good

Amy

Liked: Amenities
Friendly staff, very helpful. No bedding available in the room for the sofa bed. A bit of an ant problem.
Stayed 3 nights in Jul 2023

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice room. Close to highway and food. Staff was extremely polite and helpful. Excellent water pressure in showers. Some small stains on carpet but overall I would stay here again and would recommend to family and friends staying in the area.
Stayed 3 nights in Jul 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay
We had a wonderful stay. Did not have a chance to use the pool due to the storms and, although it is indoors, we did not want to take the chance. We had a baby with us and it was a bit difficult was none of the suites have bathtubs. My grandson slept on the sofa bed, and when pulled out, it was difficult to get around and I bruised and cut myself multiple times, but other than those issues, it was a wonderful stay. Breakfast was awesome.
Stayed 3 nights in Jul 2023

10/10 Excellent

kimberlih

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing. Great job ladies
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely time for an upgrade to the hotel. Staff was great though.
Stayed 2 nights in Jul 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Huafeng

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay one night.
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful
Stayed 3 nights in Jun 2023

10/10 Excellent

Antonio

Stayed 1 night in Jun 2023

6/10 Okay

Jeanne

Liked: Staff & service
The common areas were clean. My room was filthy with stains on the walls, curtains, and many cracks in the walls.
Stayed 2 nights in Jun 2023

8/10 Good

Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to our destination. Friendly staff. Easy to get to.
Stayed 1 night in Jun 2023

10/10 Excellent

Mohson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Charles

Travelled with partner
Liked: Staff & service
Just ok
Stayed 2 nights in Jun 2023

10/10 Excellent

Leigh

Stayed 1 night in Jun 2023

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Overall it was okay. Night time receptionist was extremely nice and welcoming. Room was outdated. Mattress on the pull out sofa was disgusting. The stains on it were gross. There were some sort of red stains on the carpet in the room. The water did not get hot for a shower. We couldn’t get back in our room after returning from being out for 14 hours. It just kept flashing orange and red light when we would scan our keys. Again the nighttime receptionist was amazing and finally got us in our room. Bed was okay.
Stayed 2 nights in May 2023

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and everything was clean. We didn’t have to ask staff for anything! The breakfast was awesome and the staff was nice and friendly!
Stayed 1 night in May 2023

8/10 Good

Brandy

Stayed 1 night in May 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the employees were very respectful
Stayed 2 nights in May 2023

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Even Michael and the rest of the staff couldn't overcome this dingy property. The carpets was stained...the lobby area was very hot...the sofa in our room was torn (Michael gave us another room)...AC wall unit didn''t work and the main unit was poor...the handle on the oatmeal lid was missing. We were on a 5 week-7 state road trip from Texas to Sourh Carolina and and back. No other property was in worse shape no matter the price. If they really care, Corporate needs to take a visit to this facility because it's bringing down your brand. Bob N. El Paso I
Stayed 1 night in May 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kenya

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

jonathan

Liked: Cleanliness
Great
Stayed 3 nights in Apr 2023

10/10 Excellent

Matt

Stayed 4 nights in Mar 2023

8/10 Good

Vickie

Stayed 1 night in Mar 2023

6/10 Okay

Darrick, North Port

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Too many hygiene & property damage in room.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and professional check in. Room was clean and comfortable
Stayed 1 night in Mar 2023

6/10 Okay

Marjorie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The conditions of the property was not up to Marriott standards. It lack in the polish and maintenance I've seen in other Marriott properties. The carpets were worn and faded. The elevator carpet was soiled and the paneling was damaged at the bottom. It lacked the usual amenities. The room coffee maker was cheap and the coffee left was old and stale. The place needs a facelift. The staff was excellent!
Stayed 3 nights in Feb 2023