Note fondée sur 990 évaluations vérifiées
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 21 avr. 2024
We had a very good stay. I would like to compliment Erica. She was wonderful. We had a problem and she went above and beyond!!! A staff member to be proud of!!!
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Customer Service, Gestion de l’hôtel
Frances, it's heartwarming to hear that you had a very satisfactory experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We're particularly thrilled to hear that Erica exceeded your expectations; we find dedication and service like hers to be admirable. We trust that all our team members will strive to match her excellent standard in future visits. We eagerly await your next stay.
par un voyageur vérifié
Publié le 20 avr. 2024
Nice staff
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the excellent rating, Alexander!We're so glad that you've enjoyed your stay at Hyatt Place Atlanta Alpharetta Windward Parkway so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
par un voyageur vérifié
Publié le 20 avr. 2024
Excelente place
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 5 out of 5 rating, Carlos!We're thrilled to see how much you enjoyed staying at Hyatt Place Atlanta Alpharetta Windward Parkway. We look forward to hosting you again in the near future! Thank you again for sharing.
par un voyageur vérifié
Publié le 19 avr. 2024
You need to pay for the parking, to park your car over the night about $12. Staff were very nice and friendly. The room was clean and spacious..
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Customer Service, Gestion de l’hôtel
Maryam, thank you for choosing Hyatt Place Atlanta Alpharetta Windward Parkway. We're thrilled to hear you found our team members to be friendly and your room clean and spacious. We appreciate your feedback regarding the parking fee. We look forward to welcoming you back next time you're in Alpharetta.
par un voyageur vérifié
Publié le 14 avr. 2024
Quiet property. You do need to request room service or they automatically put you on an “every three days” schedule.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Customer Service, Gestion de l’hôtel
Hubert, it's wonderful to read that you appreciated the tranquil atmosphere at Hyatt Place Atlanta Alpharetta Windward Parkway. Regarding the housekeeping schedule, we try to balance guest comfort with conservation efforts. However, we will certainly consider your feedback for a smoother experience. We hope to welcome you back for another pleasant stay.
par un voyageur vérifié
Publié le 14 avr. 2024
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Commentaires de Gestion de l’hôtel
15 avr. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Sultan!At Hyatt Place Atlanta Alpharetta Windward Parkway, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
par un voyageur vérifié
Publié le 7 avr. 2024
Staff personnel were welcoming and efficient. Easy check in and check out. Room was clean. Breakfast was delicious. Will highly recommend.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Customer Service, Gestion de l’hôtel
Michele, it's wonderful to learn about your great experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We feel proud when guests appreciate our friendly, efficient team members and the cleanliness of our rooms. Thank you for acknowledging the ease of the check-in process and our delicious breakfast. Your recommendation means a lot to us. We're eager to welcome you back for another delightful stay.
par un voyageur vérifié
Publié le 7 avr. 2024
Good hotel
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Customer Service, Gestion de l’hôtel
Tom, it's delightful to hear that you had a positive experience at Hyatt Place Atlanta Alpharetta Windward Parkway. We strive to ensure our guests have wonderful stays, and your positive feedback helps us on this front. We hope to welcome you back in the near future for yet another good experience.
par un voyageur vérifié
Publié le 7 avr. 2024
Overall, we had a pleasant stay. I am disappointed that our room was not as clean as I would have liked upon our arrival. I had to wipe down the wardrobe mirror, desk and chair, and the microwave/mini kitchen area as they were either super dusty or stained.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Customer Service, Gestion de l’hôtel
Danielle, it's important to us that you had an overall satisfying stay, though your notes on cleanliness are taken seriously. Having your room in impeccable condition should be a given, and we regret if this was not the case. Our team strives to ensure a high standard of cleanliness and will take your comments into consideration as we continue to improve our guest experiences. We value the details you have shared and hope to have the chance to better impress you during your next visit.
par un voyageur vérifié
Publié le 5 avr. 2024
The manager was rude guest service didn’t speak they was very noisy they had poor customer service skills
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Customer Service, Gestion de l’hôtel
Nakeia, we're sorry to read about your experience. It's disappointing to hear that our team members didn’t live up to your expectations in terms of politeness and quietness. We typically pride ourselves on exceptional guest service, so we'll certainly be examining your feedback further. Thank you for bringing this to our attention.
