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Reviews of Hyatt Centric Midtown Atlanta

4 out of 5
Hyatt Centric Midtown Atlanta
125 10th Street NE, Atlanta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dixon, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Large rooms. Very central.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Business traveller
They are performing renovations to the 9th floor and above. I was on the 8th floor. Construction started at 7am and was incredibly noisy. The front desk could not get them to stop. Horrid experience.
Stayed 1 night in Apr 2024

6/10 Okay

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed my stay but was charged $4 for something, water? i didn't drink either bottles and wish to be refunded.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at the Hyatt. We loved CJ at the front desk, he was very patient, funny, and always had a great attitude. We also loved the manager, Rabbit, she was so sweet and always immediately noticed when we would arrive back to the hotel helping us with valet.
Stayed 2 nights in Apr 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

DeAndre

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great with the exception of parking. Unless you use valet for parking in the same garage, you have to self park all the way at the top (9th level) of the parking garage, park your vehicle, and then walk down a flight of stairs to reach the elevator.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about staying here. So close to the Marta.
Stayed 6 nights in Mar 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. My only recommendation is to improve the quality of breakfast eggs and buffet. It could be much better.
Stayed 2 nights in Mar 2024

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from John Stephan on Mar 31, 2024
Outstanding Jo! I am so glad to hear that you enjoyed your stay and look forward to your return.

4/10 Poor

Abdo

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Our room was facing the parking lot, no privacy
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John Stephan on Mar 31, 2024
Outstanding Jeremy! I am so glad to hear that you enjoyed your stay and look forward to your return.

10/10 Excellent

Melanee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the staff members were friendly, helpful, and professional. I will definitely stay at this location again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrae

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and nice
Stayed 1 night in Mar 2024

4/10 Poor

JULIANA, BOCA RATON

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Pictures are misleading. The hotel is dated and the room barely had any light coming in since there is a whole parking building blocking the windows. Feels like you have no privacy. Also, the noise sucked. You could hear the conversations from the rooms next door. Will never stay at a Hyatt property. This is the second time I have an issue with this chain of hotels. Subpar service. Stick to Marriott or Hilton family of properties.
Stayed 2 nights in Mar 2024

6/10 Okay

Antwain

Business traveller
Liked: Staff & service, property conditions & facilities
Noisy
Stayed 1 night in Mar 2024

10/10 Excellent

Lisssa

Stayed 2 nights in Mar 2024

10/10 Excellent

Rayshell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service
Greatbstaff and lication
Stayed 1 night in Mar 2024

6/10 Okay

Jorgen

Business traveller
Liked: Cleanliness
Upon arriving, the front desk informed me that the room type I prepurchased was not available. I was given a smaller room on a loud street without compensation or a partial refund of any kind. Otherwise the hotel is ok. Certainly wouldn’t stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Super convenient. Self parking was a great and cheaper option to valet.
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Centric Midtown Atlanta was one of the best hotel visits I have had within my time visiting the area. Not only was the entire staff extremely sweet and communicative during our last-minute reservation, but further assisted in guiding us on what ameneties were in the facilities and keeping us up to date on any major issues that may have arised across the hotel (which were minimal by the way). Overall, this has become my go-to spot to visit when traveling to Atlanta; You won't be dissapointed!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional and helpful. Would definitely stay here in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

DeWanda

Stayed 2 nights in Mar 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Areli, Vidalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and safe.
Stayed 1 night in Mar 2024

8/10 Good

david, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly friendly and helpful. My only complaint is Betty Minor and can't really be fixed there are only 2 elevators. I'm sure most of the time that is plenty; but, I had bad luck and ended up having to wait a couple times. But this is still 4 stars because the staff did everything that they could to make the entire stay great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Leatha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from John Stephan on Mar 9, 2024
Outstanding Leatha! I am so glad to hear that you enjoyed your stay and I look forward to seeing you back again soon.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the meeting venue, wothin walking distance. The staff were friendly and helpful.
Stayed 3 nights in Feb 2024
Response from John Stephan on Mar 9, 2024
Outstanding Theresa! I appreciate the kind words about our staff and their customer service. I am delighted to hear that you took advantage of our location in Midtown. I look forward to seeing you back again soon.

8/10 Good

Russ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our first stay at Hyatt Centric-Midtown and will likely return. Every staff member from the front desk (Kaya) to valet (Rabbit & Zeb) that we encountered were exceptionally friendly and professional. When we needed to request additional linens, we received them in a matter of minutes. Every time we requested valet, our car was ready in record time. The beds and pillows are extremely comfortable and allowed for a good nights sleep. My only con(s) were: •poor lighting in the room •water build-up, mold on shower head •2 bottled waters in room were not complimentary You do hear some traffic from the room but it’s to be expected from staying in any city hotel. Our cons/dislikes are not enough to keep us away from a future stay as they were all minor and easily fixable. Thanks for a great weekend stay!
Stayed 3 nights in Feb 2024

6/10 Okay

Michelle

You had to pay for water in the room. Not a good look.
Stayed 1 night in Feb 2024

6/10 Okay

Quenesha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet/check in area crowds easily. Only one person on valet and if you have to wait, yohrr stuck, with a line behind you. Booked the junior suite and there was no door to separate the room from the living area. Also, couch did not fold out ... very inconvenient. One last thing... i paid $300 for one night in a junior suite and it had no view, just a street, with a building blocking the view. Not worth the money. It was giving ... Sonesta 😒.
Stayed 1 night in Feb 2024

8/10 Good

Karni

Liked: Cleanliness, staff & service
Nicely located hotel. A little run down.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tafaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! The staff was friendly and helpful. The location was easy to access. The rooms were comfortable. This will definitely be my go to place when I return.
Stayed 4 nights in Feb 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good location of walking to see other shops restaurants near by
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

10/10 Excellent

Denisse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024
Response from John Stephan on Mar 9, 2024
Amazing Denisse! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from John Stephan on Mar 9, 2024
Outstanding Paul! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

Hermelando

Liked: Cleanliness, staff & service, property conditions & facilities
nice view
Stayed 3 nights in Jan 2024
Response from John Stephan on Mar 9, 2024
Fantastic Hermelando! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

W Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Jan 2024
Response from John Stephan on Mar 9, 2024
Fantastic W Sean! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from John Stephan on Mar 9, 2024
Outstanding Krista! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from John Stephan on Mar 9, 2024
Amazing Ashley! I am delighted that you enjoyed your stay and I look forward to seeing you back again soon!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from John Stephan on Mar 9, 2024
Amazing Sharon!. I am so glad to hear that you enjoyed your stay and I look forward to seeing you again.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Service
We had an amazing experience. While the property is on the older side, it has been updated and pretty well maintained. The wear shows mostly in the bathroom. It was obvious that there was water damage from the room above at some point. The valet and bartender were very friendly and provided excellent customer service. A special shout out to Joseph at the front desk for being so welcoming, accommodating, and knowledgeable! We will not hesitate to return!
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe room accommodating staff especially Joseph , a great stay !
Stayed 1 night in Jan 2024
Response from John Stephan on Mar 9, 2024
Thank you for the kind review Tiffani. I am delighted to hear that you enjoyed your stay with us and look forward to your return.

6/10 Okay

Bosko

Stayed 1 night in Dec 2023
Response from John Stephan on Mar 9, 2024
Thank you for choosing to stay with us Bosko. I am glad to see that you overall enjoyed your stay. I look forward to seeing you back again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Overall good, however many downsides: Bathroom door slams shut, no microwaves in rooms, the breakfast at restaurant was confusing and not organized for dining in room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jovani De

Stayed 2 nights in Jan 2024