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Homewood Suites by Hilton Atlanta-Alpharetta – Avis

3 out of 5
Homewood Suites by Hilton Atlanta-Alpharetta
10775 Davis Dr, Alpharetta, GA

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 404 avis sur 738." "
Note de 8 – Bien, d’après 202 avis sur 738." "
Note de 6 – Acceptable, d’après 63 avis sur 738." "
Note de 4 – Médiocre, d’après 39 avis sur 738." "
Note de 2 – Terrible, d’après 30 avis sur 738." "

8,6/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

8,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient to the Amphitheatre
Séjour de 1 nuit en mai 2024
Vira a répondu le 8 mai 2024
Thank you for your stay at Homewood Suites Alpharetta.

6/10 – Acceptable

Leslie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Average hotel. Nice little gym. Conveniently located.
Séjour de 5 nuits en mars 2024
Vira a répondu le 30 avr. 2024
Thank you for your stay and feedback. We appreciate your business and your feedback help us improve our services.

10/10 – Excellent

kristin

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not crowded, clean, and pleasant staff
Séjour de 2 nuits en avril 2024
Vira a répondu le 30 avr. 2024
Thank you for your stay and feedback. We look forward to welcoming you back soon.

2/10 – Terrible

brittney

Voyage en famille
Points faibles : Service et personnel, commodités
I'll never stay here again being accused of things I didn't do inside the hotel room that they seen was done outside charged my card alot of money
Séjour de 3 nuits en avril 2024
Vira a répondu le 12 avr. 2024
Our apologies for how you feel about your recent stay with us, however the room was filled with smoke smell, and we had to put this room out of order for 3 days. This is very unfair to others guest at the hotel to smell this during their stay. The smoke smell was so strong that another guest had complained. We are a nonsmoking facility and request that should you need to smoke we have designated smoking areas outside the building.

10/10 – Excellent

Angela

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean extremely friendly and professional front desk!
Vira a répondu le 12 avr. 2024
Thank you for your feedback and it is our pleasure to have you stay with Homewood Suites Alpharetta.

10/10 – Excellent

Montasia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing
Séjour de 1 nuit en mars 2024
Vira a répondu le 12 avr. 2024
Thank you for your stay at Homewood Suites Alpharetta!

8/10 – Bien

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel
Shower/tub control broken in room 420 and showervery difficult to turn off and on
Séjour de 2 nuits en mars 2024
Vira a répondu le 12 avr. 2024
Thank you for your feedback as it helps us improve guest experience and we look forward to welcoming you back in the future.

10/10 – Excellent

Marisha

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The fast check in process.
Séjour de 1 nuit en mars 2024
Vira a répondu le 12 avr. 2024
Thank you for your stay at Homewood Suites Alpharetta!

6/10 – Acceptable

Tina

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Camila

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Albert

Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Jay

Points forts : Propreté
Séjour de 1 nuit en décembre 2023

4/10 – Médiocre

David

Séjour de 2 nuits en décembre 2023

8/10 – Bien

Larry

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The breakfast of course, the quiet, & attentiveness of the staff. & a good deal
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Alberta

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023

8/10 – Bien

Jennifer

Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Bryan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023

8/10 – Bien

Steven

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en octobre 2023

8/10 – Bien

Marquita

Séjour de 3 nuits en octobre 2023

4/10 – Médiocre

Eduardo

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Samantha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

anne cooper

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was such a great stay. The location was perfect for us and loved having the extra space and kitchen
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Samuel

Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
So came up a day early to relax before a concert at the amphitheater- good location but property was not a good value- so construction work inside between 8 am and 6 pm- so a lot on banging-two elevators for the whole facility and only one worked- and it was like a ride at six flags with the tugging and jerking- plus if you on the 6th floor at certain times you just have to walk the stairs down because of the extra slow service- sign says happy hour to 6:30 pm- went past there at 6:10 and it was shut down- should have known that the 15 minute check in (no one else in line) was a sign- no ice machines so you can trot down to front desk and they say "you have a refrigerator"- but only if the ice maker works- and it didn’t? So for the type money they charge- it did not meet expectations at all- disappointed as it was a Hilton property
Séjour de 2 nuits en septembre 2023

8/10 – Bien

devon

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Stacie

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Anna

Points forts : Propreté, service et personnel et confort de la chambre.
Great location & Great Staff, not insulated well
Staff was super nice & helpful. Room was very clean. But coffee pot did not work and could never get the tv in the living room area to work. Luckily the one in the bedroom did. Walls very then. Everyone talking in the hallways were loud and clear they sounded like they were in the room with us.
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Brian

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent staff but loud, early renovation noise
The staff at Homewood Suites couldn’t have been any friendlier or more accommodating. The location is ideal with plenty of restaurants, Main Event Games and Top Golf all within walking distance. The hotel is a little old but it is in good condition and going through a substantial renovation. The room was great, large and the beds were comfortable. The only problem with this stay was the renovation. I don’t hold this against Homewood Suites and certainly not the staff but, the construction was loud and started at promptly 8 am both mornings we were there. It would be impossible to sleep through the noise, not exactly the kind of wake up you want on a vacation. Mix in the time zone difference from where we live and it was like being awoken at 7 am on your vacation with construction going on in the room, it was that loud. We would definitely stay here again but, we will wait until the renovations are complete before we return.
Séjour de 2 nuits en août 2023

2/10 – Terrible

Geovanny, MIAMI

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Everything is very old and in bad conditions
Séjour de 3 nuits en juillet 2023

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2023

10/10 – Excellent

Wes

Séjour de 1 nuit en juillet 2023

8/10 – Bien

Johanna

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Overall ok, i would have preferred cleaner bathroom, and a little more variery to breakfast.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Johanna

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall good, just the bathroom would have preferred better cleaning. There was a loud noise, not sure if it was construction or something else but it was unpleasant.
Séjour de 2 nuits en juin 2023

8/10 – Bien

Nancy

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Would stay again
Very nice hotel. Rooms could definitely use an update. Beds are very firm but surprisingly sleeps great. All staff was super friendly.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Marina

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We really enjoyed our mini-vacay at Homewood Suites. Great hotel with a great location (short walk to 4 restaurants!!!) and great staff. We had the pool all to ourselves on Friday afternoon. Rooms and kitchen are very nice and beds are very comfy. We'll definitely return!
Séjour de 1 nuit en juin 2023

8/10 – Bien

Jolyn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Right by Pappadeaux restaurant. Wanted to eat there for our anniversary - took two minutes to walk there.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Terry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I
Séjour de 6 nuits en mai 2023

8/10 – Bien

Andrea

Séjour de 2 nuits en avril 2023

8/10 – Bien

Jessica

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was in a very nice area. Property was a little dated but clean.
Séjour de 1 nuit en avril 2023
Vira a répondu le 4 avr. 2023
Thank you for your stay at Homewood Suites Alpharetta and we look forward to welcoming you back again.

4/10 – Médiocre

David

Points forts : Service et personnel
Points faibles : Propreté, confort de la chambre
Bugs
We had bugs (carpenter ants maybe) in our room. The pull out sofa didn’t have sheets and was only a mattress cover. They didn’t have luggage carts. Overall cleanliness was appalling. Front desk staff was polite.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

EARL, suwanee

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pet friendly and every room has a kitchen. Easy walk to The Cooler Ice Skating Rink. A lot of dining and shopping nearby. The staff is extremely friendly and helpful. We will be back
Séjour de 4 nuits en mars 2023
Vira a répondu le 14 mars 2023
Thank you for staying at Homewood Suites Alpharetta and we look forward to welcoming you again!

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Vira a répondu le 15 févr. 2023
Thank you for your stay at Homewood Suites Alpharetta and we look forward to seeing you soon!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2023
Vira a répondu le 18 janv. 2023
Thank you for your stay at Homewood Suites Alpharetta and we look forward to welcoming you again soon!

10/10 – Excellent

Daniel

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2022
Vira a répondu le 27 déc. 2022
Thank you for your stay at Homewood Suites Alpharetta and we look forward to welcoming you again.

4/10 – Médiocre

Steffanie

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Thanksgiving madness
Check in was easy, staff friendly. They had nice reception in honor of Thanksgiving we thought was nice. Wasn't able to partake in because it ended at 6:30 and we checked in at 6:09pm. Everything from lobby and outside said this was a clean location, not hardly we get into our room which on the app says 2bed room full kitchen, the carpet filthy from the moment the door opened, no napkin on roll, dried up food on utensils. Water didn't get hot in kitchen sink or bathroom had stop and restart shower before it got hot for a shower. Tub wouldn't drain so naturally it would leave a ring and because of it being the holiday staff wasn't there to come clean. So me being a clean person I had to find a way to clean this tub. The walls of the tub mildewed, Sofa had many spots clearly a place where it is pet friendly and from the looks this location houses a lot of out of town construction workers like an Extended Stay Hotel. We will not return to this location ever again. I say if you're going to allow pets have rooms specifically for them minus carpets or remove all together. Staffing needs to know how to properly clean bathroom and semi kitchen. Don't advertise as full kitchen when it's not.
Séjour de 3 nuits en novembre 2022
Vira a répondu le 28 nov. 2022
Our apologies for what you experienced at our property, and we like to thank you for your feedback. We have passed your comments to each department and take this very seriously and we will be dealing with each issue. Again, thank you for your feedback.

8/10 – Bien

Larry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
so far so good
Séjour de 2 nuits en novembre 2022
Vira a répondu le 28 nov. 2022
Thank you for choosing to stay at Homewood Suites Alpharetta.

10/10 – Excellent

Gabriela s

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me gusto el hotel Y el servicio
Séjour de 1 nuit en novembre 2022
Vira a répondu le 21 nov. 2022
Thank you for your stay with us and we look forward to welcoming you in the future.

8/10 – Bien

Diana

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Great on paper, horrible in person
We had the two room suite to accommodate our family with small children. The room was spacious, but in poor condition. The bedding used mattress protectors as blankets underneath a horrible curtain like sham. We hoped to use the bathtubs to bath our small children, but both tubs in the room were peeling with a yellow residue all over them. It did not feel sanitary enough to use for a bath. There was still food residue left on the kitchen eating area and crumbs underneath it. The hairdryer was about to fall off the wall and we had no hot water in the sink in the bathroom with the king bed. The sink in the other bath was tricky to get hot water as well, since the handle was loose and hit the mirror when turned on all the way. For the price, I expected much better condition. There’s also some kitchen items but no plates or bowls or cups for hot water. No napkins in the kitchen area as well. Pretty disappointed overall.
Séjour de 1 nuit en octobre 2022
Vira a répondu le 26 oct. 2022
Our apologies that you did not find our suites to the satisfaction, and we have noted your comments and they will be addressed with each department. Thank you for your feedback.

10/10 – Excellent

Zachary

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best stay in years!
Probably one of the most pleasant hotels I’ve stayed in over the last 5 years or so. Comfortable beds (pillows could have been better and more consistent), but thanks to the ceiling fans (which I’ve never seen in a hotel bedroom), I slept just fine. Plenty of parking. Clean lobby and breakfast area. Very spacious suites with kitchens.
Séjour de 2 nuits en octobre 2022
Vira a répondu le 24 oct. 2022
Thank you for your feedback and we are very happy to hear that you enjoyed your stay with us.

10/10 – Excellent

erin

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great guest service
Great stay excellent service from LaKerry and Scott and the housekeeper in duty
Séjour de 1 nuit en octobre 2022
Vira a répondu le 24 oct. 2022
Thank you for staying at Homewood Suites in Alpharetta and for apricating our front desk agents Scott and Lakerry.

10/10 – Excellent

Elizabeth

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff and happy hour
Séjour de 1 nuit en octobre 2022
Vira a répondu le 24 oct. 2022
Thank you for staying at Homewood Suites Alpharetta.