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Reviews of Hilton Atlanta/Marietta Hotel & Conference Center

3.5 out of 5
Hilton Atlanta/Marietta Hotel & Conference Center
500 Powder Springs St, Marietta, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, amenities
Very nice, made for a very relaxing stay.
Stayed 2 nights in Apr 2024
Response from Management on Apr 15, 2024
Hello Tammy, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Marietta Square and Life University
Stayed 1 night in Apr 2024
Response from Management on Apr 14, 2024
Hello Dawn, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

8/10 Good

Maurice King

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like my last night comped do to a fake fire alarm being pulled at 12 am and going off for 45 min. Please thank you
Stayed 3 nights in Mar 2024
Response from Management on Apr 2, 2024
Hello Donell, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

4/10 Poor

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. However children were running up and down the hallway and slamming doors at midnight for over 1 hour.
Stayed 1 night in Mar 2024
Response from Management on Mar 14, 2024
Hello Vicki, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

10/10 Excellent

Izaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Management on Feb 27, 2024
Hello Izaiah, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Shantera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Vicki at the front desk was awesome and Jordan at the Bar was amazing
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Hello Shantera, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! It is a beautuful hotel!!!
Stayed 2 nights in Feb 2024
Response from Management on Feb 26, 2024
Hello Alicia, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Steve, accord

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
Hello Steve, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Patrick Keith

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice stay and close to downtown
Stayed 2 nights in Feb 2024
Response from Management on Feb 15, 2024
Hello Patrick, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff nice building
Stayed 1 night in Jan 2024
Response from Management on Feb 8, 2024
Hello Jaron, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would highly recommend getting destination chargers as I had very little left when I got there so had to find a charger the next day
Stayed 2 nights in Jan 2024
Response from Management on Feb 8, 2024
Hello Jonathan, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Rob, Hackensack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I needed some triple a batteries and I went to the lobby to see if they had any for sale. They did not. They told me to go back to my room and hey would bring some up. I only had to wait a couple minutes and they were delivered. Great customer service.
Response from Management on Feb 8, 2024
Hello Rob, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, fresh, clean, welcoming.
Stayed 1 night in Jan 2024
Response from Management on Feb 8, 2024
Hello Laurie, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

6/10 Okay

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Freezing cold Rude employees Black employees ignored white guest - clearly reverse racism Front desk employees should be fired
Stayed 1 night in Jan 2024
Response from Management on Feb 8, 2024
Hello Alan, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Don’t think the mini fridge worked and if it did it was so warm that I had to throw away the food that I was trying to keep fresh overnight. Wasn’t told about the $12.00 parking charge to self park on there premises. Ridiculous that they charge you to park your car.
Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Cynthia, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Management on Feb 8, 2024
Hello Michael, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

4/10 Poor

NOREEN

Travelled with family
Disliked: Staff & service, amenities
The Dining staff was lovely--no complaints there. The hotel staff and overall hospitality was poor. I stayed at this location for 6 nights so I had ample time to see and be seen by staffers. I inititated a greeting of "goodmorning" or hello everytime I saw someone. At several instances my eyes met with the staffer after walking off the elevator and they turned their heads away. THen I offered a greeting of "goodmorning". The cleanliness was poor. Linens/the outer cover, quilt was help up to the natural light and a horrid discoloring and coagulation of the interior contents were seen and fragmented throughout the cover. Underneath the sink had dust balls and obviously had not been cleaned in a while. The phone was absolutely disgusting and covered dust. I don't use hotel phones because I have my cell and I can just walk down to the front desk so I didn't get too crazy about that. However, this is still disgusting and no guest should be subjected to seeing that ESPECIALLY when you're paying money to stay somewhere. This stay was over the Christmas holiday which made it more of a time of engagement and hospitality in which this location failed! In addition, for such a grand outward exterior, the grounds lacked basic maintenance and general landscaping. Again, I must stress I stayed at this location with my family for SIX nights--a significant amount of time to assess a location.
Stayed 7 nights in Dec 2023
Response from Management on Feb 8, 2024
Hello NOREEN, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

10/10 Excellent

Glenda

Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Glenda, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Mayra

Stayed 5 nights in Dec 2023
Response from Management on Feb 8, 2024
Hello Mayra, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you all
Thank you the wonderful staff.
Stayed 3 nights in Dec 2023
Response from Management on Feb 8, 2024
Hello Dario, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

8/10 Good

Kristin

Stayed 2 nights in Dec 2023
Response from Management on Feb 8, 2024
Hello Kristin, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luv Hilton
They staff is very nice and the property is beautiful. Rooms are very comfy. Loving it!
Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Dario, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello James, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Naresh, Coral Springs

Travelled with family, Business traveller
Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Naresh, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

6/10 Okay

Jonathan

Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Jonathan, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

10/10 Excellent

Chris

Stayed 1 night in Dec 2023
Response from Management on Feb 8, 2024
Hello Chris, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Hello Samantha, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2023
Response from Management on Nov 28, 2023
Hello Alvin, thank you for your perfect rating. We are delighted to read that you were extremely satisfied with our service and accommodations. Thank you for your business and we hope to see you again in the near future.

6/10 Okay

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok. Nothing special.
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Hello, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 15, 2023
Hello, thank you for your perfect rating. We are delighted to read that you were extremely satisfied with our service and accommodations. Thank you for your business and we hope to see you again in the near future.

10/10 Excellent

Stell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 7, 2023
Hello Stell, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Chip

Stayed 1 night in Oct 2023
Response from Management on Nov 13, 2023
Hello Chip, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Edward

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Accommodating!!!
Accommodating Accommodating Accommodating Red carpet service with true sincere hospitality.
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Hello Edward, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY HERE!’n
This is by far the best hotel in Georgia. The people here are amazing. The facility is spectacular and if you’re into golf, there’s a golf course within walking distance. Anytime I’m in Marietta I will stay here. Before you book anywhere else check this place out. UMP
Stayed 2 nights in Oct 2023
Response from Management on Oct 17, 2023
Hello Carmen, thank you for your perfect rating. We are delighted to read that you were extremely satisfied with our service and accommodations. Thank you for your business and we hope to see you again in the near future.

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Old facility, bar is a disaster
Hilton should be embarrassed by the bar and food service.
Stayed 2 nights in Oct 2023
Response from Management on Oct 17, 2023
Hello Jon, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

6/10 Okay

Gina

Stayed 1 night in Oct 2023
Response from Management on Oct 13, 2023
Hello Gina, we are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately, we failed to exceed this expectation and for this, we are truly sorry. Please stay with us again soon so that we can demonstrate our commitment to your comfort. Thank you for your business.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice property close to the nice Marietta square. I wish it had a breakfast included.
Stayed 2 nights in Oct 2023
Response from Management on Oct 9, 2023
Hello Jennifer, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
So
Stayed 1 night in Sep 2023
Response from Management on Oct 9, 2023
Hello Brian, thank you for your perfect rating regarding your recent visit to our property. We are delighted to see that you have a great and relaxing experience. Thank you for your valuable feedback and we hope to see you again in the near future.

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2023
Response from Management on Oct 27, 2023
Hello Jeremy, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

gail, Lithia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love all of it as we are passing through to go to Kentucky:)
Stayed 1 night in Oct 2023
Response from Management on Oct 3, 2023
Hello Gail, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Joboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Hello Joboa, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Hello Megan, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Safe
Clean and very safe hotel. Beautiful golf course and well kept property.
Stayed 3 nights in Sep 2023
Response from Management on Sep 6, 2023
Hello Jeff, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

8/10 Good

LISA M

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty building. Small but clean room. Breakfast &parking were additional cost.
Stayed 1 night in Sep 2023
Response from Management on Sep 5, 2023
Hello Lisa, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall!
Stayed 2 nights in Aug 2023
Response from Management on Sep 1, 2023
Hello Stuart, thank you for sharing your perfect rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff All positive
Stayed 1 night in Aug 2023
Response from Management on Aug 24, 2023
Hello Patrick, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on Aug 25, 2023
Hello Elizabeth, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Lisa Lynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay! Perfect if you love to golf
Stayed 2 nights in Aug 2023
Response from Management on Aug 23, 2023
Hello Lisa, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Sertanual

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Aug 23, 2023
Hello Sertanual, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.

10/10 Excellent

Reba woods

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff amazing! Debra was great and everyone was accommodating and ready to make sure you had a pleasant stay.
Stayed 1 night in Aug 2023
Response from Management on Aug 22, 2023
Hello Reba, thank you for sharing your rating about your experience with us. We are happy to see your stay was overall pleasant, and we hope to have the pleasure of hosting you again soon. Thank you for your business.