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Reviews of Hampton Inn & Suites Alpharetta

2.5 out of 5
Hampton Inn & Suites Alpharetta
16785 Old Morris Road, Alpharetta, GA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 60 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Property was a great value for the price. The only complaint that we had was poor air quality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious older Hampton Inn. Front desk clerk was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and pleasant here.
Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness
We arrive 2:30 in the morning. It was a easy, fast check-in.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Alpharetta on Mar 28, 2024
thank you for the feedback

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Mar 2024
Response from Hampton Inn Alpharetta on Mar 28, 2024
Thank you for the positive feed back

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but a bit short staffed and a few minor things that could use some updates and attention to detail, but very nice overall .
Stayed 2 nights in Feb 2024
Response from Hampton Inn on Mar 2, 2024
Thanks for staying with us. we look forward to seeing you again.

6/10 Okay

Nancy

Travelled with partner
Liked: Staff & service
No black out drapes so street lights shined in the room and the traffic noise. Not a good nights sleep. Would not stay again
Stayed 2 nights in Feb 2024
Response from Hampton Inn on Mar 2, 2024
We are sorry that you were not pleased with your stay, if your ever in our area again give us a call to rectify this situation.

2/10 Terrible

Sumrien

Stayed 1 night in Jan 2024
Response from Hampton Inn Alpharetta on Mar 28, 2024
we sincerely apologize for any inconvenience caused to you during your stay, we hope that we get the opportunity to rectify this in the near future

10/10 Excellent

RICKY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn on Mar 2, 2024
Thank You for the positive feedback, we hope to see you again.

10/10 Excellent

RICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT RECOMMEND THIS HAMPTON...
hotel is NOT nice....food cold and little. ugh. ALL feather pillows and blanket only TOO HOT>..feather...ugh.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place from home
The stay was great for my family and I we had enough space and privacy and the staff was friendly and helpful we would gladly return for a future stay
Stayed 1 night in Dec 2023

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were clean and well maintained and the staff was extremely friendly, efficient and professional!
Stayed 2 nights in Oct 2023

8/10 Good

santerrica

Liked: Staff & service, property conditions & facilities
We had a great stay! The property was very clean. The staff were very nice and understanding! Would stay here again!
Stayed 3 nights in Oct 2023

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Augustine

Liked: Cleanliness, staff & service
Staffs are friendly and helpful
Stayed 1 night in Oct 2023

4/10 Poor

Christian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I chose this property because it offered breakfast and was listed on Expedia as "Newly Renovated". Check-in staff were pleasant, although they were out of fresh baked cookies, disappointing the kids. Got into the room, and it was fine. Seeing things up-close, it was less appealing. Bathroom door looked like it had walked through a minefield, missing towel hook was apparently ripped off (and not painted underneath, shower had a removeable shower head, but the hose sheath was ripped (leaving an exposed, rubber hose underneath), and it wouldn't stay aimed outwards (and would fall and only shoot straight down). Toilet bolts were missing and rusted with no cap, and the bathroom corners were all filled with grime (and hair). It just looked rundown and worn out. I couldn't fathom how this was a "renovated" room. The rest of the room was fine but not overly nice or new. Breakfast the next morning was very sparse, not what I'm used to at a Hampton. Very little to choose from, and the light roast coffee was out, as were the eggs. I told the front desk worker, and he nodded. The cookies at the front desk were missing again when we checked out. Overall, the stay was okay, but more than that, it represented what has been a consistently disappointing trend with staying at Hampton. The chain has become mediocre at best, and I'm looking for another hotel brand.
Stayed 1 night in Oct 2023

6/10 Okay

Rosalind

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They sofa bed had nasty dirty sheets with brown stains on it. When took them off to change them the mattress was in horrible conditions. Had to go down to the lobby 3 times to get clean sheets, all of them were dirty or stained. Then had to go and get pillows. Then the soap and shampoo bottles in the shower were empty. Around the tub and under the soap holder were black spots most likely mold.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and convenient to where we need to be in the area. Great dining options nearby and staff was very friendly and helpful at checkin!
Stayed 1 night in Oct 2023

8/10 Good

Jason

Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends trips
The staff was excellent!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Curt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Clean and felt safe, quiet area.
Stayed 3 nights in Sep 2023

4/10 Poor

Todd

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Russell

Stayed 1 night in Sep 2023

6/10 Okay

Lisa

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No air in the room for the entire stay. This is not good in August in the Atlanta Area. There was nothing offered other than I am sorry. I always stay at Hampton Inn/Hilton's but I will not stay at this one again. I was very disappointed!
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was in excellent condition! Each staff member was friendly and helpful. Cierra was working the front desk and both check in and check out and she has the best customer service skills I've seen in a long time. She met us with a smile and made sure we were satisfied with everything. Great property and great staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Allen

Stayed 1 night in Sep 2023

8/10 Good

Alundria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Outside of the facts that this is a very nice hotel, I mainly chose this hotel because of the pool! The pool wasn't clean
Stayed 2 nights in Sep 2023

8/10 Good

Kelly

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Property is in a nice, high end shopping area minutes from expressway, restaurants, shopping, very convenient and very safe area.
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great location, and nice facility.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anaika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly. Cierra, particularly, was wonderful. It’s a very quiet area and quiet hotel. It was just what I needed for a quick getaway. There are many restaurants within a five minute drive. The only negative thing was that the pool hadn’t been cleaned which was surprising since it was over 90 degrees just a few days ago. There’s is lots of parking and it’s free! It’s also really close to the Avalon.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop looking. This is it.
Absolutely stellar customer service from Larry. This is how you get repeat customers. The room was fantastic, the shower's water pressure was amazing, and the bed was very comfortable. My folks recently moved across the country to North Georgia, and this will be the hotel i stay at every time i visit. I am so beyond satisfied!
Stayed 1 night in Aug 2023

8/10 Good

Lucila

Stayed 4 nights in Aug 2023

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Prakash

Travelled with family
Liked: Staff & service
Need little precaution
The rooms are not inspected before giving to guests. When entered the room, we smelled very bad smell and saw trash bin are not cleared(even bathroom dust also not cleaned and smelled very bad). So different room allocated for us. The next room also not cleaned and we faces same issue. 🙁 Finally we got 3rd room and it’s cleaned room. Our concern is before giving room to any guests. Management not checking the room cleanliness. Except this incident all others are good
Stayed 1 night in Aug 2023

10/10 Excellent

ROSE, Tallahassee

Stayed 2 nights in Aug 2023

8/10 Good

Arnold

Stayed 2 nights in Aug 2023

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was awesome. Fresh popcorn and cookies! You have to love that!
Stayed 1 night in Jul 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the bathroom. When you take a shower, water would go all over the floor. I would stay there again. Friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Chicobi

Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean the property is. I will definitely go back
Stayed 1 night in Jul 2023

8/10 Good

Josh

Stayed 2 nights in Jul 2023

2/10 Terrible

Jarrod

Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at this property.
Stayed 1 night in Jul 2023

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

John

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas, Coral Gables

Stayed 1 night in Jun 2023

10/10 Excellent

Joel

Travelled with family and small children, Travelled with partner
We enjoyed our stay here and would recommend! Friendly staff, good service and overall very pleased.
Stayed 1 night in Jun 2023

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful location with clean air and no city noises
Stayed 1 night in Jun 2023

10/10 Excellent

breon

Travelled with family
FamilyFirst trip atl
Best hotel stay in awhile my family and I will be there again soon
Stayed 1 night in May 2023

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023