This hotel is right near Avalon where all the rich people spend their time so I guess I thought it would fit in with its neighborhood, but it did not.
We were put on a wait-list for basic kitchen items like plates, flatware, cups. We left before we were given them. We did not have a comforter on the bed, instead it was a very thin, very rough blanket. The phone to the room did not work. The walls are an ugly shade of brown. It is not modern at all. The hallways smell of marijuana. There are men that sit out on their truckbeds and drink, literally every single night we were there. When they came inside they were bumping into walls because they were so drunk. There was loud talking outside in the halls randomly. The AC was a unit by the window that was extremely loud. We asked for a second blanket because our daughter was cold. The front desk said they would give it to us, but only as a courtesy. Isn't a hotel supposed to be all about courtesy!? I felt like I was expected to be so grateful that they let us use a second blanket. Unprofessional staff. We found an unidentifiable bug in our bed on the third night. No other bug sightings. This was a 1-star hotel at best. I will never stay there again. I'd rather go to the Sonesta for a few extra bucks and get all the basics that a full kitchen should have, updated rooms, central AC and free breakfast of hot food prepared daily. Wonderful staff, everything works, nice pool and outside sitting area, very clean rooms.