We had booked a one night stay for myself, my wife, and our one year old daughter. We had to get a room change so our daughter could have a quiet place to sleep since our original room was by the pool and it was too loud for her to fall asleep. During the night after we had all gone to bed, a stranger tried to enter our room. After telling them they had the wrong room and they left, we informed the front desk, giving them our room number. We were told that it was a guest who thought that was the room he had reserved through e-check in. 15 minutes after that, someone again tried to open the door to our room. It turned out to be someone from the front desk checking to see if the room was occupied. They did not announce themselves prior to trying to open the door. I went to the the front desk to address this with a manager and was told that the front desk clerk did not update our reservation to show that we had changed rooms. 30 minutes after speaking with the manager, another employee came to our room to see if the room was occupied because he had a list showing our room as vacant. I cannot emphasize enough how upsetting it was to have two different people, one of them a hotel employee, try to enter our room in the middle of night completely unannounced. We only wanted safe and comfortable accommodations and the hotel staff failed us. This was the worst hotel experience my wife and I have ever had.