Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Akron Ohio

Excellent location. Very pleasant,helpful staff.

Posted 14-Jul-2014
Pros: The staff members are courteous, pleasant and radiating with smiles.
Cons: The lights in the bathroom, particularly the vanity need to be brighter.
Location: This location is very well surrounded by shopping ,restaurants and many other amenities. You can take stroll in the park nearby and there is a church
We had a very pleasant and comfortable stay. We were greeted on arrival . The staff cared for needs. We will definitely stay in this hotel chain in future.
3 out of 5
by A verified traveller from memphis

Service Sucks

Posted 9-Jul-2014
My family and I booked the Doubletree for a long weekend trip. Upon our arrival we quickly realized there would be problems with our choice of hotel. We arrived two hours after check in and our room along with at least four or five other families were not ready, Every evening of our stay guests were in the lobby waiting because their rooms were not ready. Room service was slow, two nights housekeeping never showed up, and we had to call multiple times for towels.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, AL

Great hotel experience.

Posted 6-Jul-2014
Pros: The location was great, it was clean, modern, comfortable and friendly.
Cons: Shower
Location: Great location.
The stay was great, friendly staff, spacious, clean, very comfortable, modernized rooms. Warm cookie on arrival was a nice touch. Shower could use some basic maintenance, trim pieces were missing, shower valve was tricky (old) and shower head was loose from wall. I got warm water, my wife figured out how to get the water hot. Parking was in an adjacent parking deck, not really convenient, but it is downtown Atlanta, and they do offer valet parking, but we did not inquire about the cost, if any.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Great Stay at this classy hotel

Posted 6-Jul-2014
We were very impressed with this hotel. The decor was lovely and the staff was great. The valet guy even helped us to save money on parking. I would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville, FL

Great stay

Posted 28-May-2014
Great hotel....excellent location. Looking forward to a return visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but wish it was closer to downtown.

Posted 27-May-2014
My only complaint would be that I called down late that evening to see if they had contact solutions and was told no. The next morning I was in the little store area and there was a travel side for sell. Other thing was charged for items that I did not receive from room service. I order two sodas and was charged but didn't receive them. It was too late to call back down. I bought one from the vending machine.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location for an Atlanta hotel

Posted 26-May-2014
The front desk staff was really welcoming, and accommodating. Although I didn't drive, the valet staff was fast and extremely helpful with guest that drove. Yolanda, the housekeeper whom cleaned my room was wonderful and very nice. I asked front desk staff as well as the housekeeper to leave extra blanket and I received it.
3 out of 5
by hotelinatl from Savannah, GA

Hotel in the middle of office district

Posted 19-May-2014
First of all no where on the booking or the website for the hotel did it mention that there was no available free parking. The price for self parking and valet parking should have been stated in the booking since technically i had to pay that much more each night to stay at this hotel. When I mentioned this to the hotel clerk who checked me out I didn't feel that she understood why I was pointing this out. She just said because of our location we don't have our own parking. I told her I understood but how was I supposed to know that since I was booking from out of town. This hotel was conveniently located near a Marta station which was great. However there was no continental breakfast and there weren't many places to eat on the weekend around this hotel. The hotel was very nice and clean but I felt a little lied to in the booking.
5 out of 5
Recommended
for Everyone
by Megan from Vail, CO

Amazing. Location & Shuttle service are great!

Posted 13-May-2014
Had a wonderful time. Super comfy bed. Great staff. Love the shuttle service guys!
5 out of 5
Recommended
for Everyone
by Mclyte from GA

Double tree is the best!

Posted 11-May-2014
Very nice hotel not far from shopping and fine dining Great staff and rooms are clean and very well decorated I felt like I was at the Ritz Carlton