Ratings based on 644 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Could had been better!!!

Posted 4-Aug-2014
Customer service was awful!!! Our room itself was great but the shower didn't drained properly, 1 light bulb on our room was out and I absolutely HATED the fact that their was NO fridge in the room!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, lady in the breakfast buffet was Rude

Posted 29-Jul-2014
Nice hotel, lady in the breakfast buffet was Rude. The people at the front deal were nice. Really liked the room and locating.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 29-Jul-2014
Pros: Location
Cons: Get a pool
Location: Love the area and there was great shopping, theatres, and everything within walking distance for a great time out on the town.
Nice hotel, wish there was a pool within the hotel, however the hotel, staff, and location was really nice....
5 out of 5
Recommended
for Everyone
by A verified traveller from Akron Ohio

Excellent location. Very pleasant,helpful staff.

Posted 14-Jul-2014
Pros: The staff members are courteous, pleasant and radiating with smiles.
Cons: The lights in the bathroom, particularly the vanity need to be brighter.
Location: This location is very well surrounded by shopping ,restaurants and many other amenities. You can take stroll in the park nearby and there is a church
We had a very pleasant and comfortable stay. We were greeted on arrival . The staff cared for needs. We will definitely stay in this hotel chain in future.
3 out of 5
by A verified traveller from memphis

Service Sucks

Posted 9-Jul-2014
My family and I booked the Doubletree for a long weekend trip. Upon our arrival we quickly realized there would be problems with our choice of hotel. We arrived two hours after check in and our room along with at least four or five other families were not ready, Every evening of our stay guests were in the lobby waiting because their rooms were not ready. Room service was slow, two nights housekeeping never showed up, and we had to call multiple times for towels.
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham, AL

Great hotel experience.

Posted 6-Jul-2014
Pros: The location was great, it was clean, modern, comfortable and friendly.
Cons: Shower
Location: Great location.
The stay was great, friendly staff, spacious, clean, very comfortable, modernized rooms. Warm cookie on arrival was a nice touch. Shower could use some basic maintenance, trim pieces were missing, shower valve was tricky (old) and shower head was loose from wall. I got warm water, my wife figured out how to get the water hot. Parking was in an adjacent parking deck, not really convenient, but it is downtown Atlanta, and they do offer valet parking, but we did not inquire about the cost, if any.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Great Stay at this classy hotel

Posted 6-Jul-2014
We were very impressed with this hotel. The decor was lovely and the staff was great. The valet guy even helped us to save money on parking. I would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville, FL

Great stay

Posted 28-May-2014
Great hotel....excellent location. Looking forward to a return visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but wish it was closer to downtown.

Posted 27-May-2014
My only complaint would be that I called down late that evening to see if they had contact solutions and was told no. The next morning I was in the little store area and there was a travel side for sell. Other thing was charged for items that I did not receive from room service. I order two sodas and was charged but didn't receive them. It was too late to call back down. I bought one from the vending machine.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location for an Atlanta hotel

Posted 26-May-2014
The front desk staff was really welcoming, and accommodating. Although I didn't drive, the valet staff was fast and extremely helpful with guest that drove. Yolanda, the housekeeper whom cleaned my room was wonderful and very nice. I asked front desk staff as well as the housekeeper to leave extra blanket and I received it.